Blue Dart Express Complaints & Reviews

I haven't received my shipment till date as it's already arrived ahmedabad from mumbai on 26 august 2016.

It was not delivered on 26 august as i was not available but after 26 aug 2016 still no response or reply from bluedart and when i called one of their member's they are informing me that the shipment is still with bluedart and they also don't know when to deliver the shipment.

This is my waybill no:[protected], also i am attaching the picture of delaying shipment purposely.

Hdfc have sent a credit card, which is to my office address and this bad courier company blue dart do not have phone to call the person to whom the product was supposed to be delivered. well i called the customer care and asked about the late in deliver, the answer was mindblowing..!! " security did not allow the courier boy inside ", Mr blue dart ppl have some commonsense u have something called mobile through which u can contact me after reaching the office. the customer care girl was so arrogant she said " the courier could not be delivered until the courier boy is allowed inside the office" what crap ppl, no company will allow any courier boy inside the office, well they wont allow me if i dont have my id card. my AWB is [protected] pls do solve my issue.

The agent of bluedart express delivering the package is not delivering at home or office. He also charges extra amount for the package. And behaves badley with all customers. Not giving full service. Name of the agent is piyush malani. Please resolve our problem because monthly our parcel which we receive are coming minimum 3 to 4 times a month and its very annoying dealing with this agent. Behaves very rudely and uses offensive words while we complain about the inconvenience faced by us because of his incomplete service. Please take strict actions regarding our complain. Or change the agent for delivering parcel. It would be a better option and will also helpful in maintaining company's Good will and prestige.

On 23rd august a courier as dispatched from blue dart from mumbai to jaipur. Till date it has not been delivered at the address. Along with this a wrong shipment information is been shown on the track order details stating that premises is closed of the recipient for past five days. T
This is untrue as the recipient is available at the address stated in the courier. Not only this they did not even bothered to call once the delivery boy has reached the venue.
Also i had called them at all the numbers of mumbai, ahmedabad and jaipur centers of blue dart but no one is reponding on these numbers.

Sir,
I had opted for your critical courier service to send my visa documents to delhi. I was an urgency that my documents reach the next day and with the critical courier service, i was guaranteed to get it delivered before noon the next day. However as it was delayed a day by your company my visa is not processed in time. Im missing my flight. I am suffering a huge loss due to your delay - my visa, my flight, the cancellation price, the hiked flight costs. This is completely unexpectedly service.

Kindly revert back.
Tracking pin [protected] (Kolhapur to delhi; sent 23/8; expected delivery 24/8 but wasn't delivered on 24/8)
Manasi gaikwad.

Dear sir,
My waybill no : [protected] patna service center shipment arrived dated 22.08.2016. Patna service center till today morning report shipment out for delivery then evening time consignee's address unlocatable/landmark needed. But my address is same. My address details given are bellow:-
Dhananjay kumar singh, s/o sri ramdeo prasad,
H. No.:- 126, kaystha toli, awasthi ghat,
Po:- digha, danapur, patna:-800012
Landmark:- west side of kabristhan.
Additional landmark :- near teliya mahadeo mandir awasthi ghat.
Mob no:- [protected]/[protected]/[protected]

The pan card couriers are returned undelivered due to carelessness of company men. They don't make effort to make calls to receivers sufficiently. The following reference no. Are returned undelivered:-
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
Etc.

I made a courier on 24th aug 2016 under waybill no : [protected]. It reached destination i. E bhubaneswar on 26th aug 2016. Last year i had sent courier to same address and that was delivered successfully. But today is 29th aug 2016 still it is showing "consignee's address unlocatable/landmark needed". So this is unnecessary delay done by blue dart express. Please take immediate action although it got delayed for almost 3 days.

Delivery is on hold for documentation & it is on hold please do the needful because we have heavily invested in exhibition Material is going out for exhibition purpose against display & demonstration purpose on returnable basis not for sale Blue dart -Tulica Madam has confirmed that shipment has been cleared & now there will be no requirement of road permit we have already informed to Blue dart for exhibition how we can generate road permit & it is not possible & Blue dart has accepted said shipment with Delivery challan, self declaration & participation letter & on 26th Aug all of sudden they ask for sales tax declaration please check actual requirement of road permit for exhibition shipment for Maharashtra to Kolkatta because said shipment need to be deliver on time which is on hold now before 31st Aug 16 because from 1st Sept 16 we need to start exhibition please reply do the needful

we have account with you for last 5 years A/C NO 269964

call us on [protected] if you need any more information mail id reshma.[protected]@robatech.in

I am expecting a Parcel From Yes Bank two days ago and Bareilly office is keeping that from last two days without bothered that customer is facing big problem with his behaviour.
Nobody is bothered to call and ask to deliver the parcel when I called they say they don't find address can you in today's world of technology if anyone gave you so pathetic replies.
First flight courier receive my pin number yesterday and deliver me today without calling me he is standing on my door.

Your service is so bad that I never prefer to go with this company in future.
My details are as below.

Shahnawaz Yar Khan
286, Malukpur Bazdaran apposite Neem wali Masjid Bareilly.
[protected]

[protected] this waybill no this order come to new town 22 aug but still now not delivered to my address I am calling many time ccare but they are not help so look this matter & delivered to my address today any condition... When I am call customer care they taken 48 hours is over when out for delivery this date I am present my home hole but courier boy not came so look this matter...

Mi.com (Shipper) sent me phone through bluedart couriers on 12 aug 2016. And this is a shipment within a city of bangalore.

Waybill no : [protected]

The product is not delivered till date even after 14 days.

The online tracking says the shipment has arrived to banashankari office, banaglore on 13 aug,

I am contenously calling them from 13 aug and i get a readymade answer - 'sir the product will be delivered asap'

Even after 8-10 days i started doubting these guys and on my continuous query they now say the product is not traceable.

They have been tracing the product (Remember - it is with in a city) from aug 13 to till date. Not even confirming that they have lost it.

Micom says, i need to check with bluedart and they can not do anything.

Now, bluedart arrogantly writes me mail saying 'please contact the shipper' i. E. Mi.com.

I am caught between these tow third class companies and don't know how to get my product/money back.

Please help me with process to recover my product/money.

Very Bad Service
My Address out of Area
No Contact Me
My Mobile No.: [protected]
My order

Waybill No : [protected]
Reference No : DlpmWyl3N
Pickup Date :17 August 2016
From : Jaipur
To : Sonepat
Status : Returned To Origin At Shipper'S Request
New Waybill No. : [protected]

HI I am chethan,
my ref number is : [protected], when i check in online status is showing as "C'Nee Shifted From The Given Address". I have not shifted from that address. I am staying there from past three. I don't know why they have updated like that. Please ask them to contact to mobile number/phone number given in the courier. I have not seen any issues with other courier service.


Thanks and Regards
Chethan...

My address is very easy to locate.
This address is present since 1966

S.VIJAY KUMAR ([protected] is my mobile number )
SENIOR MANAGER CENTRAL ENGINEERING DIVISION
HLL LIFECARE LTD
PEROORKADA
TRIVANDRUM 695005
Known as LATEX Locally .It was foremerely HINDUSTAN LATEX LIMITED
It is shocking suprising & disgusting that Blue dart could not deliver to this above address.


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TrackDart ™ - Tracking Details

Status updates on your shipments are provided below. For feedback on your shipments, select airway bills and click on theContact Us button at the end of the page. To forward the details enter your Email ID, the recipient's Email ID and Send.

Waybill No : [protected] Reference No :EV[protected]
Pickup Date 04 August 2016
From Gurgaon
To Thiruvananthapuram
Status Shipment Redirected On New Airway Bill
New Waybill No [protected]

Status and Scans
Location Details Date Time *
Waybill No : [protected]
Uloor Service Centre Shipment Redirected On New Airway Bill 12-Aug-2016 16:05
Uloor Service Centre Undelivered Shipment Held At Location 12-Aug-2016 15:19
Uloor Service Centre Need Department Name/Extention Number 11-Aug-2016 14:10
Uloor Service Centre Shipment Out For Delivery 11-Aug-2016 13:18
Uloor Service Centre Delivery Attempted-Premises Closed 10-Aug-2016 18:23
Uloor Service Centre Shipment Out For Delivery 10-Aug-2016 12:40
Uloor Service Centre Need Department Name/Extention Number 09-Aug-2016 14:40
Uloor Service Centre Shipment Out For Delivery 09-Aug-2016 13:12
Uloor Service Centre Delivery Delayed 08-Aug-2016 20:01
Uloor Service Centre Shipment Out For Delivery 08-Aug-2016 13:21
Uloor Service Centre Shipment Arrived 07-Aug-2016 11:32
Chennai Airport Hub Shipment Further Connected 06-Aug-2016 17:14
Chennai Airport Hub Shipment Arrived At Hub 06-Aug-2016 13:47
Delhi Hub Shipment Further Connected 06-Aug-2016 04:42
Delhi Hub Shipment Arrived At Hub 05-Aug-2016 05:37
Gurgaon Shipment Further Connected 05-Aug-2016 04:07
Gurgaon Shipment Arrived 04-Aug-2016 22:21
* - 24 Hr Format


Waybill No : [protected] Reference No : 027 - [protected]
Pickup Date 12 August 2016
From Thiruvananthapuram
To Thiruvananthapuram
Status Returned To Origin At Shipper'S Request
New Waybill No [protected]

Status and Scans
Location Details Date Time *
Waybill No : [protected]
Trivandrum Service Centre Returned To Origin At Shipper'S Request 17-Aug-2016 17:42
Trivandrum Service Centre Undelivered Shipment Held At Location 17-Aug-2016 12:02
Trivandrum Service Centre Consignee'S Address Unlocatable/Landmark Needed 16-Aug-2016 17:44
Trivandrum Service Centre Shipment Out For Delivery 16-Aug-2016 12:37
Trivandrum Service Centre Delivery On Next Business Day 13-Aug-2016 20:01
Trivandrum Service Centre Shipment Arrived 13-Aug-2016 19:55
Trivandrum Service Centre Shipment Arrived 13-Aug-2016 19:55
Uloor Service Centre Shipment Further Connected 12-Aug-2016 21:40
Uloor Service Centre Shipment Arrived 12-Aug-2016 16:05
* - 24 Hr Format


Waybill No : [protected] Reference No : 074 - [protected]
Pickup Date 17 August 2016
From Thiruvananthapuram
To Gurgaon
Status SHIPMENT DELIVERED
Date of Delivery 20 August 2016
Time of Delivery 12:50
Recipient Deepak/Grt

Status and Scans
Location Details Date Time *
Waybill No : [protected]
Dlf Cyber City Shipment Delivered 20-Aug-2016 12:50
Dlf Cyber City Shipment Out For Delivery 20-Aug-2016 11:32
Dlf Cyber City On Hold As Requested By Shipper 19-Aug-2016 10:33
Dlf Cyber City Shipment Arrived 19-Aug-2016 07:37
Dlf Cyber City Shipment Arrived 19-Aug-2016 07:37
Gopinath Bazar Hub Shipment Further Connected 19-Aug-2016 06:19
Gopinath Bazar Hub Canvas Bag Received As Overage 19-Aug-2016 05:07
Delhi Hub Shipment Arrived At Hub 19-Aug-2016 04:40
Bial Hub Shipment Further Connected 19-Aug-2016 02:06
Bial Hub Shipment Arrived At Hub 18-Aug-2016 15:20
Bial Hub Clubbed Canvas Bag Scan 18-Aug-2016 14:48
Kochin Hub Shipment Further Connected 18-Aug-2016 05:00
Kochin Hub Shipment Arrived 18-Aug-2016 04:14
Trivandrum Service Centre Shipment Further Connected 17-Aug-2016 21:51
Trivandrum Service Centre Shipment Arrived 17-Aug-2016 17:42
* - 24 Hr Format


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Recipient's Email ID
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If you wish to contact Blue Dart Customer Service to give feedback on your selected shipment(s) Contact Us
NOTE: For an Outside Delivery Area (ODA), please expect extended delivery schedule to the Estimated Delivery Date. Thank You

I am vishal from hisar haryana. I had a courier from ICICI Bank courier no -AWB [protected] and Dispatch Date is 18 aug 2016. But this courier is not receive till date. And Blue dart Hisar office do not pick any phone call. Please take an action against on blue dart office in hisar. And provide my courier. As soon as give me answer.
Mob:- [protected]

I have purchased one product from snap deal and suppose to deliver by you at Roorkee, Uttarakhand. But till today I have not received the product
But unfortunately no body is picking up the phone to response for last three days.
This is managed most unprofessionally at Roorkee.
Kind tell your office staff at Roorkee to at least pick up the phone.

My consignment details:
waybill no. [protected]
Ref. no. FCGC1692537

Hi,
We observed on air your policy is asking 48 hours for transit from kolkata to vadodara, which is not justifying the airfreight rate.

Materila handed over at your person on (as per ypour report) on 23/8/16 8:30pm but you have missed to load on flight of yout=r evn air on that day. for no reason from our side material is unnecessary lying at kolkata till now.
Again for the above subject doc no. your vadodara team is asking for another one day delay for the their local holiday on 25th.
It is very surpricsing on air freight people are asking more than 24 to 30 hrs within india (popular city).
For delay due to this material delivery we will be failing our despatc o[censored]rgent 4 cr business.
This issue also will be informed internally to our logistics for their record in world of schneider

Dear sir,
My address is correct but your delivery man not found my address. today status consignees address unlocated /landmark needed. my full postal address as per printed details given are bellow:-
Dhananjay kumar singh,
S/o sri ramdeo prasad,
H. n. :-126, kaystha toli, awasthi ghat,
Po:- digha, danapur, patna:- 800 012 (bihar)
Landmark:- west side of kabristhan.

(additional landmark :- near teliya mhadeo mandir, awasthi ghat, danapur)

I had ordered a product through bluedart
Dispatch details
Courier name – blue dart
Consignment no. - [protected]
Date of dispatch - 17/08/2016

The company delayed the delivery by 2-3 days giving a bogus reason as address was wrong
The address provided was which is currently my address

Address : a 10 ashadeep 2 b, siddeshwari garden, prafulla kannan
Kestopur 101
City : kolkata
Pincode : 700101