Submit a Complaint
Claimed

Blue Dart Express Complaints & Reviews

www.bluedart.com
1
Updated: Dec 22, 2025
Complaints 10559
Resolved
942
Unresolved
9617
Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Blue Dart Express

Having problems with Blue Dart Express?

File a complaint and get it resolved by Blue Dart Express customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Credit Cards
Blue Dart Express

Blue Dart Express reviews & complaints page 459

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
shaan97
from Hyderabad, Telangana
Sep 1, 2016
Resolved
Report
Copy
Resolved

Address: Hyderabad, Andhra Pradesh, 500072

This is with reference to your courier service is so worst that you failed to deliver in time. As per you site boasting you promised to deliver on 30th, but you failed miserably. And kept update as delivery delayed. If you can't keep the expected date of delivery as promised why you harass us. Apart from this you torture you won't allow us to take delivery from your nearest hub stating lame excuses. We select courier system because it will be delivered quickly. When this can't happen we can go for another courier system like DTDC, or Professional which is more far better than you. Or else we can go for speed post instead of selectin your lazy BlueDart services
Sep 2, 2016
Complaint marked as Resolved 
Called and spoke to Floor Manager, explained the urgency about delivery time, he immediately sent the courier person and my package was delivered it was almost 10pm in the night.
Blue Dart Express customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    bhaanu23
    from Gurgaon, Haryana
    Sep 1, 2016
    Report
    Copy

    Address: Sonipat, Haryana, 131001
    Website: blue dart and paytm.com

    My paytm prepaid order of hawkins pressure cooker with above airway no. is not delivered to me but some body else naming joginder i dont know this joginder but they are claiming that product has been deliverd on 30/8/2016 nobody in my house and neighbour has collected it. many times i have got order from paytm through delhivery and xpressbess but first time they were sending by blue dart and blue dart misplaced it i want my money which was paid earlier paid by debit card
    Blue Dart Express customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      I
      impulse.innovate
      from Delhi, Delhi
      Sep 1, 2016
      Report
      Copy

      Address: New Delhi, Delhi, 110025
      Website: bluedart

      My package from Mi has been held by blue dart due to "NATURAL CALAMITY"!!! the natural calamity under question is the showers that took place in delhi on wednesday morning.
      Okhla E-Tail Delivery Delay Caused Beyond Control 31-Aug-2016 13:53

      They are not responding and not trying to attempt the delivery. My place is quite near by their warehouse.
      Blue Dart Express customer support has been notified about the posted complaint.
      View replies
      I hate your service, as no phones r not attended by your persons. delivery of material is too late, wrong feedback are given by your organisers, for eg. when i ask in case phone attended by your person, i get wrong feedback, i suffer lot of loss in my business due to material not recd, in time.
      Reply
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        sanket kar
        from Dhilwan, Punjab
        Sep 1, 2016
        Report
        Copy

        Address: New Delhi, Delhi, 110076

        My courier is not delivered form 24th of aug, even after daily following up with t n sharma & satish verma from mohan co-operative branch where the courier is held the delivery is still pending. it contains very important docs for which i'm bearing loss of 3k per day. waybill no [protected]. i'm only given false confirmation that tomorrow will try to deliver. request senior intervention to resolve the issue.
        Blue Dart Express customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          J
          jaya3232
          from Mumbai, Maharashtra
          Sep 1, 2016
          Report
          Copy

          Address: 642003

          Blue dart service in Pollachi - 642003 is totally waste. They didn't try to deliver. They simply post status like "attempt failure, wrong address ". I faced this kind of problems in bluedart so many times. My order items was reached my area on 28.8.2016. Till they kept with them with out any phone call or messages
          Sep 01, 2016
          Updated by jaya3232           Why they get order/ pick up if they cant able to deliver
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            sunnyvk
            from Hyderabad, Telangana
            Aug 31, 2016
            Report
            Copy

            Address: Warangal, Andhra Pradesh, 506002
            Website: Blue dart express

            I ordered a product in bewakoof.com which was to be delivered by blue dart express and i suddenly received a mail from bewakoof care that i cancelled the product. To my suprise, i didn't even received a call from the blue dart express courier boy. And it is written that i personally cancelled the product. I have been waiting for that product with 1000 eyes since a 10days for which i paid in advance. This blue dart express itself cancelled my product without intimating me and saying that i myself cancelled the product. This is their laziness in delivering the product!
            +1 photos
            Blue Dart Express customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Meenakshi Sundaram Murali
              from Hyderabad, Telangana
              Aug 31, 2016
              Report
              Copy

              Address: Chennai, Tamil Nadu, 600114
              Website: www.bluedart.com

              I have a complaint Blue Dart. Reference no [protected]. Package to be delivered in Nanganallur - chennai - with proper address to which amazon and flipkart regularly.

              My lenskart package is with them. They posted consignee address incorrect as the status once.

              Second time some one spoke to at length about address and landmark (very rude to me). Yet, I am yet to receive the package.

              Can you please run some investigation and ensure, we get good service.
              Blue Dart Express customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                mudayarajkumar
                from Thiruvananthapuram, Kerala
                Aug 31, 2016
                Report
                Copy

                Address: Chennai, Tamil Nadu, 600061

                Am facing very frequent issues with bluedart team, they are not delivering the consignment as aggregated timeline. Not sure whether any kind of tracking mechanism of their field representative. My consignment is lying with them for past 2 days ([protected]), still there is no proper response on this.

                Also there is multiple instance am facing with similar issue in past, on every time they excuse with some kind of fake reason and if track & asking for a status about the consignment they simply responding that your "number is not reachable" 0r "your are not responding the call" etc... Ridiculous guys

                Even am insisting with my relatives and vendors don't go with blue-dart...

                Do reach me @ [protected]
                Blue Dart Express customer support has been notified about the posted complaint.
                View replies
                [protected]
                Tracking no.
                Blue dart

                Dear Sir my product is not given to me..
                Ur courier man even not contacted on my no. And put a wrong status on tracking website ...

                I want immediate Nd strict action on it

                My no. [protected]
                Reply
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Amit0279
                  from Kolkata, West Bengal
                  Aug 31, 2016
                  Report
                  Copy

                  Delivery status "shipment out for delivery" for last 3 days.

                  Address: Hooghly, West Bengal
                  Website: www.bluedart.com

                  Worst service by blue dart. My consignment with waybill no : [protected] is under status "shipment out for delivery" for the last 3 days! No delivery made!
                  Every time i contact the toll free number –[protected], automatic message says "your parcel will delivered by eod today"!! But that 'today' never comes.
                  And most importantly the toll free number is not free at all! I saw call charges deducted at the end of the call!!...
                  Helpful
                  3 other people found this review helpful
                  3 found this helpful
                  Write a comment
                  Report
                  Copy
                  H
                  hemantmca2004
                  from Mumbai, Maharashtra
                  Aug 31, 2016
                  Report
                  Copy

                  Address: Indore, Madhya Pradesh, 452012

                  Online status shows shipment delivered to hemant sharma but i was not at home at time. Its delivered to wrong address.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    A B Qadri
                    from Abu Road, Rajasthan
                    Aug 30, 2016
                    Report
                    Copy

                    Address: Udaipur, Rajasthan, 313001
                    Website: blue dart express

                    Telephonic contact at local office attendant says deliver in between 3 to 6 pm.
                    But the shipment not deliver, and after 6 pm not pic my call .
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      santore
                      from Jabalpur, Madhya Pradesh
                      Aug 30, 2016
                      Report
                      Copy

                      Address: 462042

                      The massage was receipt in my mobile no. [protected] on 29/08/2016 as -
                      Your ebay order will be attempted by blue dart today. Track on http://bluedart.in/[protected]. from : ad-bludrt

                      Next day on 30/08/2016, massage is receipt as :-
                      Your order from ebay with blue dart awb# [protected] is undelivered since you weren't available. To reschedule, please call [protected],

                      My complaint is that with out contact and without reaching my door address, this false massage came to me and i am shocked that this type of massage receipt to me by reputed courier service whereas my wife was at home all the time on 29/08/2016. Please keep reliable courier boy so that order may be deliver costomer in time.

                      I hope

                      R c santore
                      Blue Dart Express customer support has been notified about the posted complaint.
                      View replies
                      Dear santore,

                      Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

                      Regards,
                      Team Ebay
                      Reply
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        T
                        tamufa52
                        from Mumbai, Maharashtra
                        Aug 30, 2016
                        Report
                        Copy

                        Address: 380004

                        I haven't received my shipment till date as it's already arrived ahmedabad from mumbai on 26 august 2016.

                        It was not delivered on 26 august as i was not available but after 26 aug 2016 still no response or reply from bluedart and when i called one of their member's they are informing me that the shipment is still with bluedart and they also don't know when to deliver the shipment.

                        This is my waybill no:[protected], also i am attaching the picture of delaying shipment purposely.
                        +1 photos
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          sharath940
                          from Bengaluru, Karnataka
                          Aug 30, 2016
                          Report
                          Copy

                          Address: 600097

                          Hdfc have sent a credit card, which is to my office address and this bad courier company blue dart do not have phone to call the person to whom the product was supposed to be delivered. well i called the customer care and asked about the late in deliver, the answer was mindblowing..!! " security did not allow the courier boy inside ", Mr blue dart ppl have some commonsense u have something called mobile through which u can contact me after reaching the office. the customer care girl was so arrogant she said " the courier could not be delivered until the courier boy is allowed inside the office" what crap ppl, no company will allow any courier boy inside the office, well they wont allow me if i dont have my id card. my AWB is [protected] pls do solve my issue.
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            VishalRao Gaikwad
                            from Surat, Gujarat
                            Aug 30, 2016
                            Report
                            Copy

                            Address: Rajkot, Gujarat, 360380
                            Website: Snapdeal, amazon, ebay

                            The agent of bluedart express delivering the package is not delivering at home or office. He also charges extra amount for the package. And behaves badley with all customers. Not giving full service. Name of the agent is piyush malani. Please resolve our problem because monthly our parcel which we receive are coming minimum 3 to 4 times a month and its very annoying dealing with this agent. Behaves very rudely and uses offensive words while we complain about the inconvenience faced by us because of his incomplete service. Please take strict actions regarding our complain. Or change the agent for delivering parcel. It would be a better option and will also helpful in maintaining company's Good will and prestige.
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              renamehta
                              from Jaipur, Rajasthan
                              Aug 30, 2016
                              Report
                              Copy

                              Address: 302017
                              Website: www.bluedart.com

                              On 23rd august a courier as dispatched from blue dart from mumbai to jaipur. Till date it has not been delivered at the address. Along with this a wrong shipment information is been shown on the track order details stating that premises is closed of the recipient for past five days. T
                              This is untrue as the recipient is available at the address stated in the courier. Not only this they did not even bothered to call once the delivery boy has reached the venue.
                              Also i had called them at all the numbers of mumbai, ahmedabad and jaipur centers of blue dart but no one is reponding on these numbers.
                              +1 photos
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                manasi27s
                                from Chennai, Tamil Nadu
                                Aug 30, 2016
                                Report
                                Copy

                                Address: Kolhapur, Maharashtra

                                Sir,
                                I had opted for your critical courier service to send my visa documents to delhi. I was an urgency that my documents reach the next day and with the critical courier service, i was guaranteed to get it delivered before noon the next day. However as it was delayed a day by your company my visa is not processed in time. Im missing my flight. I am suffering a huge loss due to your delay - my visa, my flight, the cancellation price, the hiked flight costs. This is completely unexpectedly service.

                                Kindly revert back.
                                Tracking pin [protected] (Kolhapur to delhi; sent 23/8; expected delivery 24/8 but wasn't delivered on 24/8)
                                Manasi gaikwad.
                                Blue Dart Express customer support has been notified about the posted complaint.
                                View replies
                                In Regards to POD# [protected]. Instead of mentioning the phone number of the delivery address person, including my details. Bluedart has failed in their delivery service. I need proof of delivery on my linked email address asap as well as my parcel back or pay me the product value.
                                Reply
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  dhananjay1975
                                  from Mumbai, Maharashtra
                                  Aug 30, 2016
                                  Report
                                  Copy

                                  Address: Patna, Bihar, 800012

                                  Dear sir,
                                  My waybill no : [protected] patna service center shipment arrived dated 22.08.2016. Patna service center till today morning report shipment out for delivery then evening time consignee's address unlocatable/landmark needed. But my address is same. My address details given are bellow:-
                                  Dhananjay kumar singh, s/o sri ramdeo prasad,
                                  H. No.:- 126, kaystha toli, awasthi ghat,
                                  Po:- digha, danapur, patna:-800012
                                  Landmark:- west side of kabristhan.
                                  Additional landmark :- near teliya mahadeo mandir awasthi ghat.
                                  Mob no:- [protected]/[protected]/[protected]
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Aug 30, 2016
                                  Updated by dhananjay1975                                   your Patna Service Center my postal Pin No. 800 012 on not Capable for delivery. My Waybill No : [protected]
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    G
                                    genius point
                                    from Moradabad, Uttar Pradesh
                                    Aug 29, 2016
                                    Report
                                    Copy

                                    The pan card couriers are returned undelivered due to carelessness of company men. They don't make effort to make calls to receivers sufficiently. The following reference no. Are returned undelivered:-
                                    [protected]
                                    [protected]
                                    [protected]
                                    [protected]
                                    [protected]
                                    [protected]
                                    Etc.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      pks141990
                                      from Mumbai, Maharashtra
                                      Aug 29, 2016
                                      Report
                                      Copy

                                      Address: Khordha, Odisha, 751006
                                      Website: www.bluedart.com

                                      I made a courier on 24th aug 2016 under waybill no : [protected]. It reached destination i. E bhubaneswar on 26th aug 2016. Last year i had sent courier to same address and that was delivered successfully. But today is 29th aug 2016 still it is showing "consignee's address unlocatable/landmark needed". So this is unnecessary delay done by blue dart express. Please take immediate action although it got delayed for almost 3 days.
                                      +1 photos
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        Citibank
                                        1.8
                                        (1855)
                                        Deals Bazaare
                                        1
                                        (15)
                                        CPP Group India
                                        4.4
                                        (461)