Blue Dart Express Complaints & Reviews

My company (Diagnosearch PVT Ltd have an account with blue dart).
I have an urgent courier to be pick up from my home on 5 Sep 2016.

I emails the, m then called them & then emailed again to a senior person.

But no one came for the shipment.

This i try to call on t their customer care and they picked up my call twice and disconnected after listening the issue.

This is the worst courier company i have seen.

no respect for customers at all.

The courier shipment boy has not delivered package to the mentioned address, instead he called me to collect shipment at different destination.
After arguments on phone, i told him exact address location which is mentioned on envelope, then he refused to delivere package and said i wont be giving you this package unless you come at xyz destination.
The package was important for me to collect, hence i called him again, and i went to the destination he said and i collected my package.
Please take necessary action on delivery boys, who refused to deliver on exact destination, becasue blue dart is recognised courier service and all important documents will be couriered via blue dart saying its very good service.

I am Calling from last two weeks for My POD against way bill number : [protected]. Every time they said you will receive it within 24 hrs to your e-mail-id but not happened as they said.
I need POD very urgently so its request you to send as early as possible.

Here are my details of mail.

Regards
Gaurav Agnihotri
E-Mail : - gaurav.[protected]@gmail.com
gaurav.[protected]@gnauniversity.edu.in...

Dear Sir,
My Tracking Number:[protected]

Still not no call received about my shipment but status in your website is Undelivered Shipment Held At Location

Sir I have ordered book above mentioned subject item friom amazon service as on 25.08.2016.their order no[protected] and tracking no [protected] . As on expected time my order delievery date as on 31.08.2016. But I have no imformation about my order till date. After five day I track this order, the order was hold by courier service blue dark since 29.08.16. After giving imformation about this order to courier service does not given any fruitfully answer from the courier service.(Blue Dart).
So Sir I ask to you when will be deliever my order at my place.?

The message was receipt in my mobile number on 02/09/2016 as -
Your Flipkart order will be attempted by Blue Dart today. Track on http://bluedart.in/?[protected]. from : AD-BluDrt

Next day on 03/09/2016, Massage is receipt as :-
Your order from Flipkart with Blue Dart Awb# [protected] is undelivered since you weren't available. To reschedule, Please call [protected],

my complaint is that with out contact and without reaching my door address, this false message came to me and I am shocked that this type of message receipt to me by reputed courier service...

AWB [protected] courier returned undelivered without contacting. And the SMS I received is 'courier is undelivered due to address issue' but HDFC has done my address verification. If HDFC executive can reach my home without any issue then why not Blue dart if he/she faces some problem in address he/she can contact me but they had not some done any thing like this. This type of service was not accepted by the BLUE DART and HDFC.

Sir awb no [protected] courier returned undelivered without contacting. I was monitoring the couriour movement on line.
I was surprised to see the parcel was returned to orignator without contacting me
Plz help. Place is near railway station gurgaon and add as

krishan yadav
mob no [protected]
yadav niwas
H No 519/1
Bhimgarh kheri part-2
Rly road gurgaon-122006
Its urgent plz help

My request number 7062160 for axis cardit card. I received a msg that it will be delivered within 72 hrs. Today 03rd of aug 2016 whn i called blue dart custoner care it was informed me on ivr that card will be delivered at 1.30pm which did nt happen again. I called up blue dart courier they said thier representative called me n i did nt answer the call which was a wrong information. This is the second time which happend with me with blue dart.

My reference no. is [protected] for TULSIANS COST ACCOUNTING BOOK bought from Amazon is getting delayed . The book should be delivered by sep 03 2016. It has not reached until now. As the book is used for examination purpose please deliver the product at the earliest.

The consignee is receiving couriers in this address regularly. The landmark and the contact number mentioned in the address. If the delivery boy is unable to find the address, then he should call the consignee. I am not happy with the service. I have sent the parcel through blue dart as it was very urgent.

Waybill Number : [protected]

Totally disappointed with the service.
A package with ref no. [protected] was booked to be dispatched on 3/8/2016 and for your information the parcel is neither Received nor dispatched. And this is all because of the negligence of your employee named Ankur with contact no[protected]. I want my parcel to be dispatched on the first working day from now and strict action to be taken against the employee who facedown your reputation.

Today, one person called me regarding my shipment, I told he I am not there immediately he cut my call. again I tried 10-12 times, however he not received also not call back the number is - [protected].then I go to vimannager office regarding to know my shipment details because currently I have worked on EON so its near, that counter guys told me your shipment is not in our area go to hadapsar. then that guy given to me number - [protected] & he told me I call u back. till time that guy don't call me. till time/ date I not received my shipment & no one take responsibility.

Waybill No : [protected] Reference No : 213914

I am job person and i have a one courier from rbl bank bht blue dart courier service is very bad 1stly their staff is nonsense and not pickup any phone and after delivery boy or girl said 2 my family, he she cant deliver another family person . Why ? And m going to blue dart office and cant give me my parsal.my tour was cancle and also loss, please i request close this company and cancelled there licensed.

Dear sir,
my courier Tracking no is [protected] and gurgaon office received 30/08/2016 but ihave continune follow ur official no delivery till date and asking bluedart courier authorised person we have no person today/weather is rain so we can't ur courier handover so sorry please take necessary action

Regards
Rabindra Pani

My fiance has send a birthday surprise gift. The dlvry was scheduled on 31 of aug 2016. But i received it when i called on the customer support no again and again. The service was pathetic. As my fiance has ordered it from USA he faced so much trouble. The contact no was nt avlable many time. So he asked me to do that. But the dlvry person refused to dlvr it at my address. He called me at nearby area and lied that i got this today only while the dlvru date printed pn the parcel was 31 aug 2106. He not even try to contact me earlier if he was nt able to reach me. Your service is just pathetic. I experiencing such situation 3rd time with your service. You people not even call the customer. Whether i am the sender or i am the person for whom the parcel is being sent. Same situation every time. The no u provide is always not reachable. Terrible service. Its a serious advice for u people whether u work seriously or close your service. I am totally annoyed because ths time u spoilled someones surprise. I am so angry that i cant stop writing about your pathetic service.

Dear Sir,
My AWB no is [protected]. I have not get my courier and in Blue Dart status it is shown that I was refuse to give document . Though I am not present at the time of delivery. Though I called the delivery person and told him that today (02/09/16), I would be taken leave from my job and would be present at home for taking my courier which yesterday returns back. Till yet I have not getting my courier and wrong information shows in status.

Requesting you please take necessary action.

Thanks and Regards,
Gautam Indra

Dear Sir,

I had purchased item from amazon with prepaid service. it got dispatched by blue dart and it showing that it is delivered on 01.09.2016 but actually i had not received the parcel. it is happening second time. please look into the matter.

My AWB no is :- [protected]

Thanks & Regards

suyog pathak

I am writing to you to notify you a complaint regarding the office in Haripad (Alappuzha, Kerala). The service from your office in Haripad is very poor.
Kindly note the Ref: S[protected] and please check the tracking status of these shipments. The current status on 2016, Sep 2nd (07.15 AM) is 'Consignee’s Address Incorrect'. It’s above to my limit; we were staying in the same address since 1975 and if they come and ask any person in the town they could guide to us. Mobile number is also there in the consignment and the staff from Haripad was in touch with us twice, and informed they will deliver it before 5PM on 30th Aug 2016 first and again on 01 Sep 2016, but even didn’t delivered yet. One of my current consignments E[protected] is also stuck in the Haripad office. In one of my consignment which was previously delivered to the same address, seen to be opened also. You can see in the tracking details that since 30th August the consignment is with the Haripad office shows duplicated information like unlocatable or address incorrect. I should clearly say it as negligence to the customer.

Pathetic delivery service after 7 days of consignment booking when my self personally visited the delivery branch to collect the cong. they dined to delivery at counter, as per 3 consecutive delivery promises by customer care took 03 days leave to stay at home to receive the Cong after that I was bound to visit the branch today, after searching 3 hours I found the branch and also ready to give my Photo identity to them because from tomorrow I, ve to leave station for service requirement.