Blue Dart Express Complaints & Reviews

I made 3 Calls to the Customer Service starting from 8 pm to 9 pm on 8th September regarding the Subject AWB as it was showing Out for delivery.
All of them assured me that It would be delivered me.It was not delivered to me, and today when I check the status, it is showing, Consignee was Not Available.

This is a False kind of information.Whole day I was waiting for the consignment to arrive and today I see such kind of lies printed on the status of the Tracking Page.
I never knew Blue Dart could be so unprofessional.

Please have the consignment delivered to me today itself or I will have to put it some higher authorities.

Regards,

Vidya Mohe
Ph:[protected]

I have choose Bluedart to send my parcel since it is very urgent. My courier was initiated on last Wednesday from Bangalore to chennai but still it is not delivered its took already 3 days for delivery and they mentioned expected delivery is tomo. If this is the case why shld I want to select Bluedart it's a worst experience because of this all my plans are collapsed.

[protected], My important shipment does not get from 01/09/2016 to till date.I contact several times to customer care, but no one can help me. Please help me.

It is to bring in your kind notice that your local service provider here at sri ganganagar rajasthan does not deliver the goods i had ordered some stuff from shopclues.com (14th aug 2016 ref order no. 97062915, on 22nd aug. 2016 ref order nos. 97600206, 97600207 & 97600208 then on 31st aug 2016 ref order no. 98075317 &[protected] which were not delivered at my add and returned back without informing me.
It is requested to you please take a necessary action towards the local service provider of blue dart.

For any query pls call at +91-[protected]

Sir the delivery boy came to my house on 07.09.2016 arround 5.30 .600 pm where iam returning from office and asked to wait for 5 mts, but he went off an didnot turned up and he fed in computer that he turneup by 10pm adndoor was locked. This is wrong we are very much at home by 6.05pm till night. If yourdelivery boy does like this customer like me has to suffer. please take care and do the needful to me. M S VAQDEVI ([protected]) FROM HYDERABAD

Bluedart was one of the most reputed courier service, at least that's what I believed. Unfortunately bluedart has turned to be one of the most disappointing courier services ever. All thanks to your cunning employees trying so hard not to deliver the packages to the customers. My package reached Bangalore on 6th Sept near my location and your so called employees haven't even delivered the package yet.Moreover I didn't even get any call or email about the delivery. Congratulate all your employees for making bluedart service reach rock bottom. Don't worry I have told about this painfull experience to almost everybody I know and I have recommended them not to opt blue dart service . Moreover the tracking information is completely fake and the bluedart customer care service is of no use. I wonder if they even know they working for bluedart.

Dear All,

Till date I have not received my shipment no as the above, which had no track about its track about from Dalhousie hub location to Bally location.I have practically called up their customer care and till yesterday it was told that the same would be courier end by 7th September and my request to CCE that no one will be at home for next few days the courier would be returned.Today morning when I called up came to know that courier is still not on track and delay would happen for delivery.

We are working professional and if pay a high price to get your documents on time to be delivered we need to expect to get our shipment delayed since the so called CCE cannot confirm your delivery time.You stay at home and waste two days to get your shipment delivered or otherwise the courier gets returned that no one was there to receive this is type of service we get from BLue dart.

The CCE can take the call and inform the status.I have taken up the call I will not send any courier on Blue Dart since you have worst delivery service where they claim to be the best

Thanks
Sanjukta Ghosh

My 2 consignments sent through blue dart courier not delivered to me. Suddenly today I got sms saying it's delivered to me and I only collected it. When I raised issue, concerned person is not allowing me to speak. He says his system accurate and he will enquire shortly. My question / concern is who is responsible if that consignment lost or missing used ? What the hell is going on with a reputed courier service company? Is there any control for this ?. I want this to be sort out immediately. My credit card delivered to wrong person. Please take it up.

I Sambeet Swaroop, Contact Number:+91 [protected], am the recipient of Order Id-[protected]/ Reference No. 610T51712. This Order contains Medicine sent by NetMeds.com. Order was shipped on 2nd Sep 2016 from Chennai for Bhubaneswar, Odisha. But not received till 7th Sep 2016. It has been already 5 days. When I am tracking this order, it is not showing any status after 3rd Sep 2016. When I am calling to the Customer Care, they are telling that I will receive this order by Today or tomorrow. Most of the time they do not pick up the phone also. I received a mail from your Customer executive telling that they will priorities this order to send me ASOP. But I am waiting since last two days.

Dear sir

Blue dart is not delivered a consignment at given add.

The way bill no is - [protected]

Earlier I have received a consignment from the same shipper (HDFC Bank) by blue dart delivery at the same address.

I have talk with blue dart official, he said that thay will not delivered the consignment at the given add and he said i have to go to blue dart office for that delivery.

Blue dart official contact no - [protected] (Pranjal Sharma)

Please help as there is no one to take the shipment from the blue dart office. Only my old mother is there at my permanent address.

Thak you so much..!!

Regards
Sumanta Borah

We had sent subject mentioned courier through bluedart on 2nd sept to mumbai. Today is 7th sept. It is not delivered to the party even on 5th day of sending the courier. How can we trust blue dart. It is an urgent document and we have to submit the document at the embassy in mumbai today itself. When i contacted bluedart customer care people, they could not give a satisfactory reply. We are fed up with your service. You cannot deliver a document even on 5th day, that is even in mumbai. Please deliver it urgently to the consignee.

Waybill number : [protected]

Blue dart in purnia city is behaving like a local courier.
My consignment [protected] is uphold since last 5 days.
The courier reached purnea on 4th september 2016 and i did not get a single call from the courier facility but the website was updated as "more address details required". I dont understand that if the courier was out for delivery then why did not i get a single call from courier facility.???
The reality is that blue dart is going the way of local courier wala do, they actaually do not want to deliver and instead want the buyer to get it collect from the branch. Or they want to absorb the parcel by mentioning such wrong information.
Never they call before delivery and have got the tendency to ask the customer to collect it from the courier facility.
If someone need to collect if from the courier facility then why will one courier it??
You need to act hard mr. Blue dart. It is not at all professional. You are considered the best logistics organisation and such incidents are hampering your brand images.
Vikas
[protected]

My order id [protected], could not delIver intentionally...after daily calling and chase up also...moreover this is not the first time...v bad bluedart service at my city

The above consigment which was booked vide awb [protected] dt 26.10.2016 and it has reached bhadravathi, (My place) on 30.10.2016. Till date they have not informed me. When i track the consignment, i came to know and immediately i rushed to bhadravathi courier office, where the consignement is lying undelivered since 30.10.2016. Today. On 06.09.16 i have personally went there and taken the delivery. At least they could have contacted me over cell phone which was there in the address..

Please reply me after enquiry with the bhadravathi office

I got a call from bluedart office phone number[protected] at 1:00pm. It was regarding my company's "odm entertainments" important documents.
The concerned person confirmed the address and asked me how to reach the address. I told him the exact location and gave him my alternate number also. He said that he will contact me in case of any help.
But till now i have not received any courier or any call from your side.
It was a very important document.
Kindly check and revert asap

Regards
Rahul
Odm entertainments

My way bill no is [protected]. Courier returned undelivered without contacting. And the sms i received is 'courier undelivered '. I had also called him for wait for me i vl collect my couirer. But still they return my courer. Its a worst courier service i have ever seen. Its urgent couirer for me now i will have to w8 for 20 days. If he/she faces some problem in address he/she can contact me but they had not some done any thing like this. I was monitoring the couriour movement on line.
I was surprised to see the parcel was returned to orignator without contacting me. Please solve it asap.

Awb [protected] & 2more parcels not received. A worst service of marthandam bluedart with a faulty mobile no

Dear sir,

As we know about blue dart status, customer satisfaction service is best.in ratnagiri we receive and we courier many more thing. Now day we reduce over shipment.in ratnagiri the manager dont speak improper manner. Please give training to manager how to treat customer and response.
So many customer not satisfied due to manager conversation.

Hi,
Awb no. [protected]
Today 05-sep-2016 i was informed that it will be delivered by eod (6:30pm). I called around 10-12 times to the customer care and they (Tarun, shakeel, ajay, etc) assured me sir it will be delivered. Since it was working day for me and only because of this courier i took a leave and was at home whole day waiting for it. It came as a shock for me that status got updated as "recipient not available hence undelivered". This is highly unprofessional on blue dart that i am highly dissapointed. You are fooling the customers.

Ref no [protected] 29.08.2016 shipment arrived from noida sector 63 & arrived in hooghly serampore 31.08.2016 but till now 05.09.2016 that courier not received.This is complitly mental harrasment.Custemer care says that it will be take more time.They are nothing to do.What kind of service please help me from this type of harrasment.No body can reply after that.