Blue Dart Express Complaints & Reviews

Airway bill no. [protected], Yousufguda post, hyderabad from blue dart express. We are at home waiting for courier the important ICICI bank documents on 22nd feb. But surprised to get the message from the bank that courier attempted, but door locked. trying to contact the courier service at the location, no one lifts the phone. Pl help to resolve

Hello Team,

This is really insensitive behavior towards customers. I have ordered something from Archies which was supposed to be delivered on 18th Feb however on 18th shipment arrived in Delhi and it was to be delivered in Pathankot.

I was perfectly fine with that as well hoping that i might get delivered by 19th but then on 20th i track order and see the comment "No Such Consignee At The Given Address" which is a lie.

I called the Blue Dart team in Pathankot and they informed that they didn't have delivery boy available in Pathankot for that particular selection that is why they updated this status.

I mean why do you do fake promises. Occasion have already passed and still gift is not received. And moreover the contact no is coming as switched off.

Pathetic service will never use blue dart and will ensure that none of my friend uses blue dart courier service

I m waiting for my own card since a long time I got a phone call 10 days ago that somebody Luking for my address to deliver the pac card he called me up and I said plz delivered it to my address he said he can't even I will come to u again but he asked me to be there u asked him what the non sense it's ur duty to deliver the pan card on address but he disconnected the phone plz talk to the department and help me out my pan number is PAN BTPPA3936A name- Mohd Anas my number-[protected]

Hi, , ,
Waybill No : [protected] Reference No : [protected]
why is my shipment still not deliver ..what is the issue please share mi,
any issue in the Address so please call mi my cell no is:[protected].
please its solve ASAP

My shipment no [protected].very impotent document .shipment send it date 12/02/2016.place mumbai.i am in chennai today date 16/02/2016.right now i am not get my document.3 times called customer care i will give full detail for my address.and landmark and mobile no also.right now i m get my document very .worst delivery person .same address any other courier services come to my address delivered .

I placed an order for a sb cheque book from Axis Bank on 11.02.1016 at around 2:30 pm. A person from Blue Dart came on 15.02.2016 at around 7:03 pm. I was in the second floor of my house and it took me about a minute to reach the main door. Meanwhile he called my name for 2 or 3 times and I replied each and every time and asked him to wait. When I reached the door, he told me that he cannot just shout for somebody to come down and started suggesting me that I should install a door bell and that he would not make the delivery. He told me to collect my package from the mother branch(of Axis bank). Then he just left without specifying anything. Before leaving he even shouted his name(i.e Parimal Mondal) and his code number(P0565) and told me to do whatever I can, and that he doe not care. I was stunned at the behaviour shown by this delivery personnel and I would like to draw the attention of the authority of the company, so no one in future is harassed like me.

A complete useless courier services.
As a result i m winding off with the companies whose courier partner is bluedart. Even closing down the bank account as my bank has the courier partner as bluedart.

Enough of bluedart

We are supposed to get the courier on 10th of feb we have been doing follow up continuously since 11th every day we are getting a response saying we will be receiving the courier by end of the day but no body has turned up again on saturday we have called for 3 times they said we will send it as early as possible we have waited till evening but we didn't receive the courier evening when we called for the courier they said if you want please come to office to collect the courier we are not satisfied with your service.Please help us its an urgent document please consider this complaint .

I am consignee for a BlueDart mail with Waybill #[protected]. The delivery guy wants me to come to his office and collect my mail. I urged him to deliver the mail to the address mentioned in the courier. The person refuses to deliver it to the address and has fraudulently updated the status as "Consignee Not Available". Its very frustrating with these guys. They have no professional etiquette and there has to be some regulatory action taken against these guys. Their business has to be run aground as they serve no purpose at all.

This is very bad experience with Blue dart.One parcel dispatched through Blue dart from Snapdeal AWB No [protected] and delivery date was 12.02.2016 but till now I have not received the parcel. When I checked the status showing in net out of delivery area.
My question is that, if it is out of delivery area then why you booked my parcel???????????????????
I have registered a complain also and they confirmed that parcel must be delivered before 12.02.2016 but alas.

From,
Subhendu
[protected]

Dear Sir/Mam,

I had to receive my debit card from Icici Bank through bluedart but I haven't received it yet. I felt cheated when I saw on their website that they have updated that the consignee is not present at the given address. And they have updated this twice. They never called me up nor they had sent me a message that they are trying to deliver. I need my debit card urgently as I have to make some urgent transactions.
Please help me out. My Awb no is [protected]

Regards,
Rahul

This has reference to consignment No. AWB#[protected] from Axis Bank. On tracking I find that your web site shows consignment as delivered on Feb. 9, 2016, where as the the consignment was never delivered to me. The consignment contained important document hence an urgent response is needed.

ASHOKA SETH

I am residences of paradeep, ODISHA. Here blue dart Iffco branch is not functioning properly . They have not distributed our courier and return courier back even though they don't informed us so that we can able to collect from office. Today, i visited the office to send one courier to Mumbai but found no person available in the office and call in their mobile number but that is switched off and then wait for 1 hours but no body coming to office and then i went to DTDC office to send my courier. Many of my friends also having same experience about this branch. the branch details as given.

Name : Mr Pradip Mohanty, C/o Visionex, Iffco Sqaure, Paradeep, Odisha,

We request you take immediate action to cancel his office and give to others.

Sir, my waybill no [protected] has not delivered.I was expected to receive my cheque on 31-1-16.The cheque was shipped on 28-1-16.Tracking detail are available till 24-48 hours.But it is more than 12 days.Shipment has not reached me.So,
Isincerely request you to take strict action against Blue Dart courier services.
Thanking You.

Blue dart courier delivery persons are photographing people's company ID cards and government ID cards. They refuse to deliver without being allowed to photograph.
This is information theft of the most blatant kind.
Government and company IDs are confidential entities which can be easily misused by unscrupulous elements.
1) Who authorized Blue Dart, a private entity to collect such private information?
2) How do they ensure the security of this information?
3) How can they prove that the information they're collecting is not being misused or sold to unscrupulous elements?
4) Most significantly, why does a courier company need to STORE customer's private information?

Respected sir
Mera naam Amit Shrivastava hai mene Induslnd Bank me call kiya or kaha ki mera ATM Card gum ho gaya hai to bank ke call centar walo ne muje naya ATM Card dene k liye blue dart ko dispecth karne ko kaha mera addresh bhi wahi hai room no.3 pr comlex gali no. 1 naya bans noida sec.15 201301 hai par wo corear sec. 16 pahucha par muje nai mila waapas ho gaya ab jab mene call kiya to bhi nai diya gaya mera waybill no.[protected] reference no.BOCC[protected] agent mobile no.[protected] Agent name Ashish hai

WBN: [protected]
3rd Feb: I wasn't available at home. Delivery person spoke and confirmed the shipment delivery on office address on 4th Feb
4th Feb: after informing the urgent need of the delivery, customer executive lady confirms a call back from concerned team in next one hour. Never happened!
5th Feb: no update! Status says, consignee unavailable!
Series of false commitment and updates! Hoping it arrives someday!

Waybill no is [protected].
My one cheque to given by Amazon to bluedort on 28-1-16 for service.They was promised that it will be deliverd by 24- 48 hours.But today is 5-2-16. they didnot deliver.I have so many time calling the courier office but not responsed my phone call.I am waiting for my cheque since 9 days.
Plz kindly take necessary action.

The bluedart courier of rayagada 765001 is fooling the customers. They donot deliver product on time or just call to collect from them.this has been a repeated procedures of Rayagada agent. The staffs are very rude and non responsive. I request you to take action against the agent.

Consignment way bill no [protected] was dispatched on 20 Jan 2016.

I have contacted Blue Dart on 28 Jan, 01 and 02 Feb and again today. They keep telling me they are investigating. It's 16 days since dispatch.

I have not received yet received the consignment.