Blue Dart Express Complaints & Reviews

My consignment number is [protected]. I was out of town for couple of days. So the delivery man took the courier without delivering it. When I went directly to the office to pick the courier I found the packing was damaged and opened and the inside product was opened too. Didn't expect such a bad experience from a reputed company like yours.

I have been waiting for my credit card almost a week.. I received a call from the delivery person on Monday 18th Jan, but there was no response after that, later I directly walked to the blue dart office crompet but the people in the office said that my product will be delivered directly to my address and cannot be delivered by person now, today Jan 20th again I received a call from the delivery person saying he will reach out to me today, this is the worst exp I ever had with any delivery agencies.. and the way the delivery person handled me was very odd., the person even asked me to go ahead and give complaint if I want

Hello Team, I did not get my SBI credit card till date as it was arrived to Hitech city agency on 16th Jan 2016.

Please find the below details:

Way Bill No: [protected]
Ref No: EV[protected]

Status: Delay Caused Beyond Control

I don't know what the exact status it is.

Even they didn't call me if they are not finding the address.

This is the worst service that Blue dart is providing for the bank.

I request all the banks to refer another serive for sending the credit cards or any thing.

Thanks
Shaik Kareemulla

I want to complain about aizawl, mizoram bluedart service and delivery. i know they get a lot of products to deliver but it doesnt mean that it should effect the delivery process.if the delivery is more they should increase there employess and there space.and they dont provide home delivery at all...some locatilities they might get this facility but most localities dont its like 80% of the localities within aizawl dont get this facility. there delivery process is like they call and send u a text with a token number of your delivery then within 3 days you are to receive the product orelse they will return your product. and when we reach there office there is a rush of people to take there delivery . we need to wait for hours till our turn come as we dont have other works we need to wait.there is no proper service for the customer. am complaining about all this cause i know bluedart is good in delivery and service.i hope u take my complain seriousely and do something about this.

Courier booked on 13th of Jan' 2016, and as per blue Dart Website it was going to be delivered on 16th Jan, @ 3-4 PM, to confirm the same i contacted the customer service of blue dart and as per there representative it will be delivered before 7 pm, i cancelled all my assignments, and i was waiting till 9 PM the courier boy not came, i contacted again to the costumer service at 7 PM she said due to bulk orders and on Sunday the office is going to be closed therefore it is going to take sometime. I wait for my courier till 9 PM but the courier boy didn't came. Then i tried to call customer care service but the office was closed. Then i checked in blue dart website the status was "CONSIGNEE NOT AVAILABLE". On dated 16 JAN 2016. They wasted my time n gave me fake promises. For reference this is my WAYBILL NO. [protected].

Consignee'S Address Unlocatable/Landmark Needed U send me this reason. All courier company gives me product on this address and your courier boy dont get this address. I[censored] not give my product tomorrow I will cancle product. u r charging me 100 rupees then also u r not given on time. I[censored] don't have to give products on time then close ur company don't spoil our mood

I received a card from blue dart that they had attempted a delivery yesterday. So I spoke to a customer care executive and rescheduled it today. As it is a very important shipment I had taken the day off from office just to receive it. Nobody came and after waiting the whole day at home, I saw the online status that premises were found closed at 5pm. I have been calling the customer care executive several times since 4 pm and each time I was told the shipment was on its way. They are simply liars. I have wasted a whole day and now I don't even know if I'll get this very important parcel.

For my consignment with details given below: Waybill No : [protected] Reference No : [protected] The status is being shown as C'Nee Shifted From The Given Address whereas the delivery address was my office address. These guys are insane. How could I shift my office address?? Now when I am trying to contact to customer care they are not responding.

I am supposed to get the delivery by blue dart at my home. Normally we are supposed to get a prior intimation of time slot to take the delivery but no one intimated either through sms or phone. They simply mentioned - Sorry we missed you! We tried delivering the order with the following details to your premise but were unable to on email. They should have called us which normally happens with other e-commerce deliveries where they give on sms the delivery time slot and even call on mobile to let us know so that we don't miss and reduce communication. simple things need not be made complex. We even called blue dart but no one attended the call.

HDFC bank had sent me a courier through your courier by mistake, since they don't know your representative rounds anywhere else and update as the premisses is closed for 10 days. Good joke:-):-) Awb-[protected]

We have paid cash on delivery charges for our online shopping transactions from websites. However Bluedart services in Aizawl, Mizoram has never done home delivery for you products. they have always sent SMS messages to customers to come and pickup the products from their office. What is the point of paying cash on delivery charges on the shipping sites when home delivery is never done!!! Complaints given to the said Aizawl Bluedart centre is never acknowledged by the authority there. Please Bluedart, I kindly ask you to take necessary actions regarding this issue.

My track id AWB [protected]. I got tracking details for my courier reached to thiruvarur on 11-01.2016 .but I am not get courier and there is no proper response from thiruvarur branch, I face same problem repeatedly, now I am blind regarding courier status, so do needful because u r leading company in service, I hope in that

I received an SMS from blue dart stating "Blue Dart tried to deliver Shpt # ********* fm AXIS. Select delivery TIMESLOT A[protected] MON-SAT; SMS D A to 56767 with date post 24 hrs" and I've msgd them 3 times and every time I get this reply, "Invalid keyword, please send the correct keyword". For this SMS i have been charged Rs 3.00/SMS. I sent SMS in the following formats 1.THU 1500 2.1500 THU 3.A(1500)THU I don't know what is...

I, debayan sengupta has purchased a san disk pendrive from amazon.in on 5th jan 2016, i as informed that the delivery will be made through blu dart express courier service with tracking ID [protected] but then thrice i got sms that my package couldn't be delivered as there was no one to receive the package which is totally false pleas make some arrangements as quick as possible so to deliver it as soon as possible please note down my address and contact no. debayan sengupta 126/A C/O TULTUL SENGUPTA NEAR 24 PALLY HARAN BANERJEE LANE RAJIV GANDHI ROAD KONNAGAR KONNAGAR, DISTRICT-HOOGHLY WEST BENGAL PIN- 712235 India COTANCT NO-[protected]

This is to inform that Tanuku blue dart is providing a very bad service.they are not delivering infringements and returning it to the provider.the service is also arrogance oriental and informing that They dont have Delivery BOYS.act on the issue for better service.

My credit card from rbl bank was send to me through blue dart courier on the site while tracking i found that it will be deliverd on 7th jan but till now the delivery not made and online status it is showing shippment detained by regulatory authorities my blue dat tracking number is [protected]. The mjor concern is that at gopinath hub no one is picking up the phone entire day, their is no response from them when i called customer care they showed 0 concern and said they enen dont know when the delivery will take place.

Iam here to put my grievance regarding bad service of your tanuku bluedart franchise.the servicer is not delivering the product to the addressee.the communication is bad and arrogance oriented rather.kindly solve the issue.thank you.534211.sampath

I have ordered a product on paytm.com on 27th DEcember 2015 and made the payment. It was shipped on 31st December 2015. my location is Guwahati. the estimated delivery date was showing 3rd January 2016. But I have not received my product yet. my bluedart tracking no. is. [protected]. The last updated status is on 7th january 2016.this is the status: Status and Scans Location Details Date Time * Waybill No : [protected] Kona Warehouse Shipment Further Connected 07-Jan-2016 02:57 Kona Warehouse Shipment Arrived 07-Jan-2016 02:34 Kona Warehouse Paper Work Inscan 07-Jan-2016 02:18 Behragora Warehouse In Transit In The Network 06-Jan-2016 13:29 Behragora Warehouse Shipment Further Connected 06-Jan-2016 13:28 Behragora Warehouse Network Issues 05-Jan-2016 21:00 Behragora Warehouse Shipment Arrived 05-Jan-2016 20:54 Behragora Warehouse Paper Work Inscan 05-Jan-2016 18:51 Vzg Warehouse Shipment Further Connected 03-Jan-2016 14:59 Vzg Warehouse Security Cleared 03-Jan-2016 11:45 Vzg Warehouse Network Issues, Will Impact Delivery 02-Jan-2016 12:00 Vzg Warehouse Contact Customer Service 02-Jan-2016 07:51 Vzg Warehouse Shipment Arrived 02-Jan-2016 07:50 Vzg Warehouse Paper Work Inscan 02-Jan-2016 07:36 Hyderabad Warehouse Shipment Further Connected 01-Jan-2016 07:48 Hyderabad Warehouse Shipment Arrived 31-Dec-2015 18:20 How slow service by bluedart. I needed my product urgently. I have always noticed when its a paid order it always gets delayed and cod order comes fast.

I have been waiting for a package for a couple of days now. I haven't received it yet. My waybill number is: [protected]. When I checked the status, it is howing that "Delivery attempted, premises closed". The same status is updated for 07-Jan-16 3:45 PM and 08-Jan-16 7:28 am. I was available at home all these times. But neither I received any calls nor the delivery happened. And this is not the first time it is happening. I had similar experience many times before also. Without even attempting a delivery or trying to call, they update the status as premises closed. I complained to customer care about the same thing before also, but no actions were taken. I tried calling the toll free number[protected]. But it says as invalid. I tried calling the bangalore number 25021234, but there was no option to talk to a customer service executive. I tried calling to the delivery center numbers. But none of them is being answered. I am totally frusturated and disappointed with the service. Kindly look into this issue on priority.

Hi, Here your courier man not delivering on time, I suppose to recieve my important document but he did turn up and said door was locked...i didn't remember his name but whenever he delivered he beg for money and he enter the home without knocking.a door. Please take stern action against. Regards, M.T.Imran "Basera' Hyderabad-500053 Tel [protected]