Blue Dart Express Complaints & Reviews

ZERO! I would have given it a rating of ZERO! This is by far the most useless and disgusting courier service I've used so far. My way bill number is [protected]. I had a delivery of an important and urgent document at the beginning of the December. I needed it on an urgent basis. But to my horror, the BLUEDART PEOPLE PLAYED WITH MY DELIVERY. They came to the apartment twice, and as there were no one, which is absolutely normal because it's only ideal that everyone works here, the rep dropped a bill and went away. What's really bad is, I rescheduled the delivery later and stayed back home so that I receive the doc, took a leave from office. And guess what! No one showed up! This is absolutely INDECENT! If you guys have the phone number then why don't you call?! I would have told you to give it to the watchman, the neighbor, or anyone else I trust. But no, you have this code of honor that you wouldn't call. This is downright selfish and inconsiderate as you JUST DON'T VALUE our time and energy of putting money and faith into you guys that you will do what is expected! But only to our surprise, the deliverables are being played with in the name of norm! DTDC and Track on are much better services, and I will make sure I don't use this service, and influence others to not use BlueDart anymore.

On Friday evening I had sent a courier with your service centre in Palakkad, near Bharathmatha School. On Saturday night around 11.30 pm, a stranger starts whatssapping me and it turns out to be the employee who took my address and contact for sending the courier. I did not personally give him my number. He allegedly is using my number from the receipt to contact me. I think his name is Sundarsan. Not sure. Hope you will see to it.

If you can not deliver my parcel in pin code 391740, than why you take my parcel for courier. and you hold my courier for 4 days and don't even called me to pick up.

Hi, my waybill number is - [protected]. I'm waiting for my parcel since two days. When checking in the website about it, It shows that delviery has been attempted but the premises is closed but infact I was present at home whole day. Without attempting, Blue dart is updating the status. I want my parcel ASAP

This is regarding a courier from KAMA Ayurveda delivered by blue dart courier service. The order was for Rs. 1590 and I paid 1600/- to the delivery guy. I demanded change after receiving the parcel which the guy blatantly refused to provide.Instead of being sorry he was rude like hell. This is not about 10 bucks but the height o[censored]nprofessional behavior from the company's side.

Waybill No : [protected] Reference No : [protected] This material is out for delivery from Morning But asking to delivery person, They are Not responding. 1. at branch when i went to collect My courier, the available person replied it will be delivered on address you don't need to come. 2. After 3 days its Showing its Out for delivery but delivered in any other address. 3. After asking in Bluedart office they are not responding Properly. 4. contact Details are Not proper in Website. Please any one don't Prefer to use Bluedart for next time.

This is utter bull that BLUE DART is doing to the customer as they charge high amount of charges even for small packages.

This will be a revolutionary complaint against BLUE DART courier services.

Waste company in delivering packages.

Government should close BLUE DART in India.

its been 4 days that my supposed date of delivery got delayed. They cant able to track it and at least update the tracking status of the package.

I had to cancel all my plans due to this utter bull courier company.

Dont ever courier ur packages with BLUE DART.

I strongly don't recommend this waste courier company.

I am Sagar and i am from MORBI(GUJARAT)(INDIA). Directly coming to the point, Please register the below matter as an Serious Complaint. It is an shameful thing for BLUEDART company that you dont know the meaning of COURIER. Whenever i get the courier from this company, everytime i get a call from your office demanding to pick it up from their office eventhough they are able to deliver it to my address and we are AVAILABLE too!!!. I mean they directly speak off that "your courier has been arrived to our office and please send somebody to pick it up" that too very RUDELY. So, everytime in my working hours i have to spoil my 5 to 10 minutes teaching them their service because BLUEDART have hired them without explaining their part of JOB. Please take necessary and useful steps to solve this problem

Hello sir, My name is mubin nagori my shipment of my hdfc credit card AWB [protected] should have to reach me on 1 Dec 15 coz it was delivered from bank hand on 30/11/15 i got a sms from their hand but unfortunately i didnt get it. they never call me. and when i reached their office there was a lady name reena said we can not handover it to you. i told them that instead of sending me my parcel to my office send it to me on my second address which is my home address mentioned on my parcel. they said ok tomorrow you will get your parcel on your home address but still there was no call no delivery from their hand and when i tracked my parcel online it said consignee not available and shipment redirected to awb i dont know what the hell wrong with this guyz? at least they can call me

I purchase Your product "Stylish Mi Band lo.." was shipped via BLUE DART (AWB NO. [protected]) on 02-Dec-15. The estimated delivery date is 08-Dec-15.Please pay Rs.99.00 in cash to delivery person. Track the order at http://ebay.us/uftZgA . But to morning you send the mail 2 Oct 15 I'm not there my house so your courier not so return ur area but three days 3x 24 I'm always there your delivery man enter wrong details so immediately send the product

My expected delivery date was 1st Dec, being a housewife I was at home all day but still the courier company showed as delivery status"premises closed" moreover no body attends their customer service number and I am unable to get the date of my products delivery.

I had scheduled the delivery of my shipments ([protected], [protected], [protected]) in the first half of the day as I am a working person and the customer care person assured me of the delivery which has not yet happened. I had to take leave and wait for the shipment which I am still doing. I had called the customer care for atleast 10 times and every time they made a commitment of getting the shipment dlivered in next 15 minutes which has not yet happened. you people don't value the time of others. I am really very disappointed with the service. I am not sure if i will receive the shipments after wasting two days of mine. I was assured that i wil get a cal from senior person to get my issues resolved which I have not yet received.

Dear concern person,

I have ordered for a D-Link Modem. The item has not received yet, Blue Dart services uploaded their portal that the consignee is out of station but I am doing a continuous follow up with Blue Dart.
Blue Dart has not contacted me.

See the update :

Status and Scans
Location Details Date Time *
Waybill No : [protected]
North 24 Parganas Consignee Out Of Station 27-Nov-2015 09:00
North 24 Parganas Shipment Out For Delivery 25-Nov-2015 11:43
North 24 Parganas Canvas Bag Arrived At Delivery Loc 24-Nov-2015 15:27
North 24 Parganas Shipment Arrived 24-Nov-2015 15:27
Ccu Bda Warehouse Shipment Further Connected 24-Nov-2015 12:00
Ccu Bda Warehouse Shipment Arrived At Hub 23-Nov-2015 12:19
Mumbai Etail Warehou Shipment Further Connected 23-Nov-2015 07:11
Mumbai Etail Warehou Shipment Arrived At Hub 23-Nov-2015 00:03
Amz- Bhiwandi Shipment Further Connected 22-Nov-2015 11:24
Amz- Bhiwandi Shipment Arrived 22-Nov-2015 03:49

Dear sir, I have ordered 6 books, All 5 books are good delivery... But i have not receive mathematics books due to poor response Blue dart delivery.. Maths books returned to Amazon due to poor service blue dart courier.. no one call from Blue dart courier. I given the address with phone number.. really disappointed service. Please resend our books immediately. our order ID[protected]. I could not find out whom to contact in amazon..

My bill no. Is [protected] this is booked on 23 Nov on priority basis and delhi office employ told me that packet is delivered with in 24 to 48 hours but today on 26 after many complaint the delivery boy came as I discuss about delivery he take my packet back

I am a consignee of one parcel from Blue Dart courier service. Docket No is AWB [protected] on dated 20.11.2015 from Gurgaon to hyderabad. The parcel has reached at Raipur on 23rd Nov'2015 as per online tracking details. But it is not getting delivered at my address till date.yesterday delivery boy came to my residence and went away in 2 minutes at that time my door was locked, but today My family is available at my residence for 24 hours. But tracking details is reflecting fake message as consignee is not available. Customer care cell on [protected] is replying everyday that I will get the same on next day. It is not acceptable by me. It is a mental harassment for me, tracking details are fake which is given by delivery boy .

This my second poor experience with Blue dart, way bill of my second consignment is [protected] and arrived at Rajkot on 20.11.2015... nobody from blue dart called me and i didn't get any SMS from them... I got the way bill no. from SBI CC office and track the consignment and i was surprised to see that till 23.11.2015 consignee is not available and i am physically available at my both the addresses and nobody from blue dart called me ... today on 24.11.2015 when i called to customer care on [protected], how butchery way MS. Himani talked with me i was really shocked that how a customer care officer talk like this, they really don't realize the pain of customers ... in this panic situation even a customer can express their views in the same manner that the customer care officer behaved ... sorry to say that this is not the way to treat your customers ... I just want, to help me out to get my consignment today ... Thanks

Dear Sir,
It is very sad that blue dart is not providing appropriate service in Sonipat Haryana .They are not delivering our documents .Their behaviour is non professional and arrogant.
Our Important documents are not getting delivered .Kindly take some action .

with Regards,
Mayank Tripathi
[protected]@yahoo.com
[protected]

Way bill nuber-[protected], Parcel from snapdeal, Reached destination-19.11.15, Destination-Angul, Orissa, Pin - 759122 Item reached on 19.11.15 but not delivered yet, also when called customer care at [protected](customer care blue dart) got a rough & rude response. Called from [protected](personal number) at 18:38 on 22.11.15. Please need your help as my money is bond till my item is not delivered.

Sir, i had made a purchase of 2 gold coin on 10th november, 2015 on ebay. on 11th i got mail mail from ebay that my items was shipped and will be reach by 18th. on 13th nov. i got massage that shippment is recd at lower parel blue dart courier office. that was the last massage, till today i didnt recd the parcel. everyday i m calling to blue dart customer care but didnt get any answer, always saying that on 13th nov it was at lower parel office, after that we dont hv any information. my shipping address is 1 km from lower parel. pls tell me in how many days blue dart will travel to this 1 km gap. pls reply my name: mahendra chopra awb no. [protected]