Claimed

Blue Dart Express Complaints & Reviews

1
Updated: Dec 22, 2025
Complaints 10559
Resolved
942
Unresolved
9617
Contacts

File a complaint to Blue Dart Express

Having problems with Blue Dart Express?

File a complaint and get it resolved by Blue Dart Express customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Blue Dart Express reviews & complaints page 498

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I
Isha Pareek Kol
from Mumbai, Maharashtra
Dec 2, 2014
Resolved
Report
Copy
Resolved

Address: Kolkata, West Bengal

The product was ordered on 25th November 2014 and it was assured to deliver it on 01st December but the same was stuck in Kolkata airport for 3 days and even on 02nd December there is no assurance nor from Limeroad and nor from Bluedart. It is whose responsibility now??? Horrible experience... First and last time I have ordered from limeroad...and dealt with disgusting services of bluedart
Aug 14, 2020
Complaint marked as Resolved 
Blue Dart Express customer support has been notified about the posted complaint.
hi email bluedart MD only he will help u all. [protected]@bluedart.com, send a fresh email also mention on email that email soniya but she was rude and then see how they help, if soniya call u anhi email bluedart MD only he will help u all. [protected]@bluedart.com, send a fresh email
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    kangjam
    from Imphal, Manipur
    Dec 2, 2014
    Resolved
    Report
    Copy
    Resolved

    Address: Cachar, Assam

    Waybill No : [protected] Pickup Date 22 November 2014 From Bangalore To Silchar Status On Hold For Regulatory Paperwork Expected Date of Delivery 02 December 2014 Status and Scans Location Details Date Time * Waybill No : [protected] Behragora Warehouse On Hold For Regulatory Paperwork 01-Dec-2014 06:23 Behragora Warehouse On Hold For Regulatory Paperwork 30-Nov-2014 11:15 Behragora Warehouse On Hold For Regulatory Paperwork 29-Nov-2014 05:05 Behragora Warehouse On Hold For Regulatory Paperwork 28-Nov-2014 06:53 Behragora Warehouse On Hold For Regulatory Paperwork 27-Nov-2014 13:28 Behragora Warehouse On Hold For Regulatory Paperwork 26-Nov-2014 20:25 Behragora Warehouse Shipment Arrived 26-Nov-2014 16:39 Behragora Warehouse Paper Work Inscan 26-Nov-2014 15:49 Behragora Warehouse Network Delay, Will Impact Delivery 26-Nov-2014 08:20 Behragora Warehouse Network Delay, Will Impact Delivery 25-Nov-2014 15:00 Bangalore Transit Hu Shipment Further Connected 23-Nov-2014 06:14 Bangalore Transit Hu Shipment Arrived 23-Nov-2014 00:16 Peenya Transit Hub Shipment Further Connected 22-Nov-2014 21:44 Peenya Transit Hub Shipment Arrived 22-Nov-2014 21:11 * - 24 Hr Format
    +2 photos
    Aug 14, 2020
    Complaint marked as Resolved 
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      shekharsandeep
      from Chennai, Tamil Nadu
      Dec 2, 2014
      Report
      Copy

      Address: Kutch, Gujarat

      Even after n no. of mail and calls to customer care i am still awaiting delivery of my consignment with Waybill No : [protected]. Since last 24th Nov'14 till 2nd Dec'14 status is tell contact customer care and after call or mailing they have no updates. Its really frustrating
      Blue Dart Express customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        B
        brajesh1980
        from Mumbai, Maharashtra
        Nov 30, 2014
        Oct 2, 2023
        This thread was updated on Oct 2, 2023
        Resolved
        Report
        Copy
        Resolved

        Consignee'S Address Unlocatable/Landmark Needed waybill no.42657471640

        Address: Kolkata, West Bengal

        dear sir the courier boy not delever the doc in my home and no any call for me. wrongly he say consignee address unlocable landmark needed .I am calling bt road courier branch but not pick up my phone. kindly request you to resend my doc.if any problem call me.[protected]...
        Helpful
        171 other people found this review helpful
        171 found this helpful
        24 Comments
        Report
        Copy
        D
        DTaneja
        from Rajgarh, Rajasthan
        Nov 29, 2014
        Resolved
        Report
        Copy
        Resolved

        Address: Mumbai City, Maharashtra

        Hello Bluedart, This is to bring into your notice that for AWB #[protected] the online tracking status is showing that the premises closed on 28th Nov'14 at 14:40pm & 29th Nov'14 at 12:03pm. But I want to get your attention that today I was present at my house on 29th Npv'14 till 16:00pm. I was specailly waiting for the courier today. There is no delivery boy came to my house. Moreover there was no sorry letter at my house after the premises closed on 28th Nov'14. The delivery boy itself gives the status your office. The same case happened in my last shipment delivery of AWB #[protected]. I was continuously monitoring the shipment status through online. Suddenly, I saw the status that "cant able to find the location". This one is the blunder mistake from your end. The company already deliver so many shipment on this same address ealier. The delivery services is not satisfactory for the client. The delivery boys are not on time. The mention any reason whatever that want. Solve the issue as sson as possible. Thanks, Dheeraj Taneja Email: [protected]@gmail.com
        Aug 14, 2020
        Complaint marked as Resolved 
        Blue Dart Express customer support has been notified about the posted complaint.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          pankaj2910
          from Delhi, Delhi
          Nov 28, 2014
          Resolved
          Report
          Copy
          Resolved

          Address: Hisar, Haryana

          Hello sir, i have purchase two sweaters from myntra.com order no. 22686643 and blue dart tracking no is [protected] dated 8th nov, 2014.which was not delieverd to me by courier company(BLUE DART) and they cancelled my order and return to myntra arguing that buyer was not available but the reality is that i will contact to blue dart before the order was returned and they said they will delievered the product next day but the product was not delieverd and say sorry for wrongly return the product to myntra.And now when i reorder the same product myntra.com will charge higher amount. so i want my cliam because i have suffered loss due to your fault.Many times i will contact blue dart but everytime they will gave me date and i have expend on mobile bills and 2 times i am going to blue dart office.
          So Please resolve this issue and help me out otherwise i will take other legal action against the bluedart.
          Aug 14, 2020
          Complaint marked as Resolved 
          Blue Dart Express customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            mukesh.sipani11
            from Mumbai, Maharashtra
            Nov 28, 2014
            Report
            Copy

            Address: Panchkula, Haryana

            There is a Ref No. EV[protected] Not Delivered at Address when Dilivery boy go for Dilivery he not call to me. And Doc Return back I faced Problem in past also with Panchkulla Office Behaviour Too., and yes when i call in office no body pick call same problem i faced in past before 6 Month ego The customer care no. of Delhi, Mumbai also not pick call Whether the Track on Courier can Delver Doc at Same Address the Blue Dart Why not Deliver ?/ Thanks Mukesh Jain [protected]
            Blue Dart Express customer support has been notified about the posted complaint.
            No Resolve the Complaint Because After mail to Blue Dart and Visit the branch the Delivery boy delever the Doc. and finaly i would like say that not a good service of Blue dart
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              manmohan_9
              from Mumbai, Maharashtra
              Nov 27, 2014
              Resolved
              Report
              Copy
              Resolved

              Address: Kolkata, West Bengal

              The consignment was scheduled to reach on 20th. Got the below reply from blue dart on 26th. Today is 28th and it has still not reached. Bluedart Waybill [protected]; Snapdeal Order No.[protected] [protected]@bluedart.com Nov 26 (2 days ago) to me Dear Sir/Ma'am, We thank you for writing to us, we regret for the inconvenience caused to you. Please accept our sincere apology for the delay due to accumulated loads and delay in clearance and delivery accordingly. We are checking for delivery at the earliest till then bear with us. Please feel free to contact us at [protected] for further assistance. regards Jhuma Parui │ Senior Executive–Customer Service Blue Dart Express Limited, Kanak Building, 2nd Floor, 41 J. L. Nehru Road, Kolkata-700071, India. [protected] │ F +[protected] │ * [protected]@bluedart.com│ www.bluedart.com For details visit https://www.bluedart.com/tdd.pdf
              Aug 13, 2020
              Complaint marked as Resolved 
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Rahul Gurgaon
                from Delhi, Delhi
                Nov 27, 2014
                Report
                Copy

                Address: Gurgaon, Haryana

                I am expecting a package( waybill no [protected] ) and the Gurgaon delivery are updating false status "consignee not available" without turning up for delivery. Funnily the call center[protected] does not have a "concept" of complaint number or trouble ticketing as confirmed to me by the agent . Really pathetic the locak Gurgaon franchisee and Manager should be taken to task
                Blue Dart Express customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  dinesh243
                  from Moga, Punjab
                  Nov 27, 2014
                  Report
                  Copy

                  Address: Gurdaspur, Punjab

                  [protected], [protected], TRACKING NUMBER FROM BATALA PUNJAB PINCODE 143505 CONTACT NUMBER IS [protected] I PURCHASED MANY PRODUCT ONLINE SOME OF SELLER SEND ME PRODUCT FROM BLUEDART FIRST I WANT TELL ABOUT POOR SERVICE ALWAYS TAKE PRODUCT REACH TO ME 10 DAYS SECOND ..AMRITSAR CUSTOMER CARE DOESN'T PICK UP ANY CALL AND 3RD WORST PART OF THE SERVICE IS . THAT I ORDERED 2 FREE PRODUCT SAMPLE ONLINE THEY SEND ME THAT PRODUCT FROM BLUEDART COURIER EVERY TIME THAT DELIVERY GUYSS COME IN MY HOME ASKK MONEY FROM ME . TO DELIVER PRODUCT THAT IS PREPAID. ONE DAY IAM NOT AT HOME HE TAKE 20 RSS FROM MY MOM IN PREPAID ORDER .. AND SAMPLE PRODUCT WAS ONLY 6 RS AND 30 RS . NOW I NEVER SHIPPED OR RECEIVED PRODUCT FROM BLUEDART
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    B
                    Biplab. Myfamily
                    from Bengaluru, Karnataka
                    Nov 26, 2014
                    Report
                    Copy

                    Dear Sir, I recently bought a router from Snapdeal.com on the 29th Oct 2014. But steel now I can't receive my product from Blue dart courier service. After that I contact Snapdeal's customer care & Blue dart customer care also. But he cannot help me. He give me more & more date. As the delivery has been delayed, I have lost my customers and caused us a great financial loss. Therefore, I face more & more Problem. Order copy are enclosed... So, I have requested to you that, kindly take a necessary action against this Blue dart courier service. Regards, Biplab Mandal
                    +1 photos
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Dear Biplad,

                    We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
                    Thank you for cooperating.


                    Regards,
                    Snapdeal Online Team
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sritej Maini
                      from Pune, Maharashtra
                      Nov 25, 2014
                      Report
                      Copy

                      Address: New Delhi, Delhi

                      My waybill number is [protected] the estimated delivery date was 18 November I have written countless mail to them asking them deliver calling them on tollfree doesnt help Everyday they tell me it will be delivered Today (25/11/2014) I was told it will be delivered at any cost then again at 16:00 I was told it will be delivered today only then on calling them they tell me they cant deliver it They are playing with their customers Shritej Singh Maini ([protected])
                      +1 photos
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        amrita goswami
                        from Kolkata, West Bengal
                        Nov 25, 2014
                        Report
                        Copy

                        Address: Kolkata, West Bengal

                        Hello, I am mailing to register a complaint about the service rendered for my package having Waybill No : [protected].The package has been kept on hold for the last 16 days despite repeated instructions from me and from sender to deliver.The Blue Dart delivery person had spoken to me on 8th Nov. Since I was out of station I had asked for it to be delivered on 10th Nov.However, the package was not delivered. I contacted the sended - Fab Bag and they in turn contacted Blue Dart to deliver. Again there was no action taken.I called Blue dart on 21st, 24th and 25th of Nov. Each time I was promised that package will be delivered. But nothing has happened since. Apparently Blue Dart has lost the package else they should either deliver it to me to return to sender. Please let me know if you any do anything to redress this issue.
                        +1 photos
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          I
                          ikhan33
                          from Mumbai, Maharashtra
                          Nov 21, 2014
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Kolkata, West Bengal

                          This is the third time in last two months my shipments through Blue Dart courier has been delayed. Last two couriers were delivered in more than double the expected time after repeated complaints. My last shipment (AWB No. - [protected]) is still not delivered although the expected delivery date given by Blue Dart has already passed. This time also after repeated contact from my side, now when the expected delivery time has passed, they have replied mentioning some regulatory clearance process. There has been no update of delivery status in last two days from their warehouse. The item is a small video signal converter costing about 1800 INR.(God knows what regulatory clearance takes more than 2 days). I have received international shipments in less time (After all due regulatory clearance process). Neither me nor any of my friends have ever received any shipment in proper time from Blue Dart courier. This we say from our experience of online shopping for last 5 years or so. In 2013 Blue Dart could not deliver a pack of gourmets (coffee) of about INR 1200 from Mumbai. They said form 50 was required whereas form 50 is not required for Kolkata - 700014 (My postal PIN). Lastly I also blame ebay.in for choosing such poor logistics partners even after repeated incidence of defaults by Blue Dart & complaints from customers like us. It is the buyer who suffers. We do not opt for online shopping for refund or harassment but for the convenience of good unique deals. But malpractices like these are denting our faith on online shopping sites like ebay.in Consumers & fellow citizens be aware of poor services of Blue Dart courier. Jai Hind.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Samarth R
                            Nov 21, 2014
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Bangalore, Karnataka

                            My package was supposed to be delivered today as per the tracking website. I was at home all day! When I tracked my package it said "out for delivery" but I never received my package. Then again when I tried to track my package it said "delivery attempted, premises closed" I was at home the whole day but no one showed up. I didn't even receive a call from the delivery person. It is a very important package. Please help! My way bill:[protected]
                            Complaint marked as Resolved 
                            Finally got my product delivered. After making several calls to them and visiting the Jaynagar hub. They told me it was out for delivery and then I called the delivery guy and got it delivered.
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              G
                              Gaurangi Jhunjhunwala Choraria
                              from Delhi, Delhi
                              Nov 21, 2014
                              Report
                              Copy

                              Address: Kolkata, West Bengal

                              I have lastly faced a very bad service and a late delivery and NO co operation from your end. I had called for a very important document on 19/11/2014 by way bill no. [protected] which should have reached to me by 20/11/2014. Till date I have not received the document. After contacting your customer care I was told that the document has been lying in the wrong delivery centre and it will take another 24 hours to get it delivered as there is no manpower to deliver the same.The reason for the document lying in the wrong delivery centre was a big mistake on your part as they misread the pin code number as 700002 instead of 700020. In spite of me telling them again and again that the document is very urgent and important my request was not accepted and nobody cooperated. I was told to go and pick up the document by myself if it was that important.
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                prankur1986
                                Nov 19, 2014
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Indore, Madhya Pradesh

                                Hello, Im complaining about rude behavior of staff. The staff said they went on address but it was locked. I said ok I will collect from your office they said we cant give you there, then I said ok I will wait upto 12pm or you can deliver it after 3pm so that someone would be there at home to collect they said we only deliver from 12pm -2pm in that area. The boy was asking me to take leave to collect the package. Im trying to contact them they are not replying phone calls. Please respond ASAP. Regards, Prankur Joshi Mb [protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  Address: Kolkata, West Bengal

                                  Waybill No : [protected] Pickup Date 15 November 2014 From Gurgaon To Kolkata Status Network Delay, Will Impact Delivery Expected Date of Delivery 17 November 2014 If the passport is not delivered by 19th, My wife has to cancel over seas travel to South africa and will result in loss due to flight bookings and accomodation worth 3 Lakh rupees. What options do I have to priorotize and get the passport delivered....
                                  Helpful
                                  Found this helpful?
                                  2 Comments
                                  Report
                                  Copy
                                  H
                                  hrclock
                                  from Calicut, Kerala
                                  Nov 18, 2014
                                  Report
                                  Copy

                                  Address: Chennai, Tamil Nadu

                                  Dear Sir, This is my waybill number [protected]. The courier had been shipped on 15th Nov. U have given the delivery date is 17th NOV. But till now i am not receiving the material. I contacted the customer care, but they aren't also knowing the exact status. Still it is not delivered to chennai. First time i am hearing the blue dart is making us as a fool. I want the status of my courier and when can i receive the material.
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Priyanka Isai
                                    from Delhi, Delhi
                                    Nov 18, 2014
                                    Report
                                    Copy

                                    Address: Pune, Maharashtra

                                    Blue dart is very very slow in delivery. Blue dart have lost my snapdeal shipment and they even dont reply to my calls. After lot many day Bluedart guy received my call and said they will refund me back all my money but after then no steps has been taken from there side to refund. Even though I haven't received my shipment, status ws marked as delivered directly its really a rubbish. Snapdeal Order no: [protected] Please help me to resolve this issue asap.
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    Dear Priyanka,

                                    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                                    Thank You for your cooperation.

                                    Regards,
                                    Snapdeal Online Team
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit