Blue Dart Express Complaints & Reviews

Hello, I am mailing to register a complaint about the service rendered for my package having Waybill No : [protected].The package has been kept on hold for the last 16 days despite repeated instructions from me and from sender to deliver.The Blue Dart delivery person had spoken to me on 8th Nov. Since I was out of station I had asked for it to be delivered on 10th Nov.However, the package was not delivered. I contacted the sended - Fab Bag and they in turn contacted Blue Dart to deliver. Again there was no action taken.I called Blue dart on 21st, 24th and 25th of Nov. Each time I was promised that package will be delivered. But nothing has happened since. Apparently Blue Dart has lost the package else they should either deliver it to me to return to sender. Please let me know if you any do anything to redress this issue.

This is the third time in last two months my shipments through Blue Dart courier has been delayed. Last two couriers were delivered in more than double the expected time after repeated complaints. My last shipment (AWB No. - [protected]) is still not delivered although the expected delivery date given by Blue Dart has already passed. This time also after repeated contact from my side, now when the expected delivery time has passed, they have replied mentioning some regulatory clearance process. There has been no update of delivery status in last two days from their warehouse. The item is a small video signal converter costing about 1800 INR.(God knows what regulatory clearance takes more than 2 days). I have received international shipments in less time (After all due regulatory clearance process). Neither me nor any of my friends have ever received any shipment in proper time from Blue Dart courier. This we say from our experience of online shopping for last 5 years or so. In 2013 Blue Dart could not deliver a pack of gourmets (coffee) of about INR 1200 from Mumbai. They said form 50 was required whereas form 50 is not required for Kolkata - 700014 (My postal PIN). Lastly I also blame ebay.in for choosing such poor logistics partners even after repeated incidence of defaults by Blue Dart & complaints from customers like us. It is the buyer who suffers. We do not opt for online shopping for refund or harassment but for the convenience of good unique deals. But malpractices like these are denting our faith on online shopping sites like ebay.in Consumers & fellow citizens be aware of poor services of Blue Dart courier. Jai Hind.

My package was supposed to be delivered today as per the tracking website. I was at home all day! When I tracked my package it said "out for delivery" but I never received my package. Then again when I tried to track my package it said "delivery attempted, premises closed" I was at home the whole day but no one showed up. I didn't even receive a call from the delivery person. It is a very important package. Please help! My way bill:[protected]

I have lastly faced a very bad service and a late delivery and NO co operation from your end. I had called for a very important document on 19/11/2014 by way bill no. [protected] which should have reached to me by 20/11/2014. Till date I have not received the document. After contacting your customer care I was told that the document has been lying in the wrong delivery centre and it will take another 24 hours to get it delivered as there is no manpower to deliver the same.The reason for the document lying in the wrong delivery centre was a big mistake on your part as they misread the pin code number as 700002 instead of 700020. In spite of me telling them again and again that the document is very urgent and important my request was not accepted and nobody cooperated. I was told to go and pick up the document by myself if it was that important.

Hello, Im complaining about rude behavior of staff. The staff said they went on address but it was locked. I said ok I will collect from your office they said we cant give you there, then I said ok I will wait upto 12pm or you can deliver it after 3pm so that someone would be there at home to collect they said we only deliver from 12pm -2pm in that area. The boy was asking me to take leave to collect the package. Im trying to contact them they are not replying phone calls. Please respond ASAP. Regards, Prankur Joshi Mb [protected]

Waybill No : [protected] Pickup Date 15 November 2014 From Gurgaon To Kolkata Status Network Delay, Will Impact Delivery Expected Date of Delivery 17 November 2014 If the passport is not delivered by 19th, My wife has to cancel over seas travel to South africa and will result in loss due to flight bookings and accomodation worth 3 Lakh rupees. What options do I have to priorotize and get the passport delivered....

Dear Sir, This is my waybill number [protected]. The courier had been shipped on 15th Nov. U have given the delivery date is 17th NOV. But till now i am not receiving the material. I contacted the customer care, but they aren't also knowing the exact status. Still it is not delivered to chennai. First time i am hearing the blue dart is making us as a fool. I want the status of my courier and when can i receive the material.

Blue dart is very very slow in delivery. Blue dart have lost my snapdeal shipment and they even dont reply to my calls. After lot many day Bluedart guy received my call and said they will refund me back all my money but after then no steps has been taken from there side to refund. Even though I haven't received my shipment, status ws marked as delivered directly its really a rubbish. Snapdeal Order no: [protected] Please help me to resolve this issue asap.

Order ID [protected] Item FK Cameron Double Bed 1. Courier Name - Bluedart Surface 2. AWB Number - [protected] 3. Courier contact Number[protected] Consignment has been booked on 30/10/2014 but till date the delivery has not been done.Pl looked the matter and try to deliver immediately. Every time the customer care inform us the the item has been out for delivery.

Sir, I have been ordered a product of Hair Building Liquid, they send me a message that through Blue dart they will send my product on the following reference tracking #[protected] . Bluedart pickup the product on 28th October, and on Status at first they wrote "Expected delivery date 5th November". Blue dart send my product on wrong address . I have mailed them 3-4 times about the status and wrong address, they mailed me only once and tell me product will be delivered within 48 hours on 10th November 2014, now it's 17th November. Still I have not received the product from them. I have attached two screenshot one of the Blue dart status another the mail . Please take necessary steps . Now Bluedart doesn't reply my email also.

I ORDERED A PRODUCT THROUGH SHOP CLUE.WHEN THE PRODUCT SHIPPED THEY SEND ME THE COURIER COMPANY NAME AND TRACKING NUMBER [protected].WHEN I CHECK FROM BLUE DART WEBSITE TRACKING STATUS SHOW.BUT AGAIN FORM NEXT DAY THE TRACKING NUMBER DID NOT SHOW ANY UPDATE OR SAID WRONG TRACKING NUMBER.NOW FROM SHOP CLUE WEBSITE THEY SHOW IT LOST IN TRANSIT.WHY THIS SERVICE DONE A REUPTED COMPANY LIKE BLUE DART.PLEASE GIVE ME UPDATE REPORT OF THIS PRODUCT. We are very happy to inform you that your Order #23337401 has been shipped.The tracking number for this package is [protected] and it has been sent via BD-Deal

Hi, I have couriered a Mug having Airway bill no. [protected] from Gurgaon to Bangalore in the matter of priority. Courier boy has charged the price for 1 Kg, however, the mug weight was less. I packed with bubbles and I asked courier boy to packed more for safety prospective for which he charged Rs. 50/- extra by saying, that his team uses Carton and thermcol for packing this type of items. So, I gave him Rs. 500/- for courier charges and Rs. 50/- for packing. However, the charges for courier is showing Rs 465/- on your website. This mean that Courier boy charged extra money from me which is against your business ethics. And also, he taken Rs. 50/- for packing however, he not packed that item any more due to which my mug got broken, Here also, he cheated me and broken the business ethics and made my shipment worst. One more thing, I not understand that why I not got the shipment details using my Airway Bill no. The courier boy has cheated me by taking Extra shipment charges, packing charges and broke my shipment. I would like to request you to look into the matter and provide compensation of it, Many thanks, Regards, Param

Hi I have bought a NEW MAGIC MOP FAST SPINDRY WRINGER 2 MOP HEADS FAST SHIPPING[protected] from ebay for rs.832 paid through coupon code of 700 and remaining amount by payback points..and the payment is approved. The seller also shipped the item and gave me the bluedart tracking number. But the status shows the same. When I contact them thy ask me to contact ebay.but not able to reach ebay so raised a claim but still no response.i have got the coupon as claim for my previous purchase which I paid. And it will expire on 15Nov. I hope I ll get resolution here.i am ready to file a case on this also Subramani [protected]

i have brought an item from ebay on 13 oct 2014 and seller has shipped the item by 15 oct 2014 AWB no: [protected] from Mumbai to Anantapur for this the delivery date is given as 25 oct but it has not delivered and delayed to 8 nov 2014 but i have not yet recived the product today is 10 nov .it has received to bail hub by 19 oct 2014 why it is taking these many days from bail hud to anantapur is totaly meaning less .Take a response make sure it will be delivered soon

I ordered an item from Amazonand my Waybill No : [protected] and Reference No : DGG8Vj2LR and package should be delivered till 7th Nov. . Seller sent me the item on time. When I am tracking it on Bluedart site there is no update after 3rd Nov. and last update is Shipment Redirected On Same Awb (Location: ALWAR) Address BLUE DART EXPRESS LTD C/O TNG AIR EXPRESS, B/H YO BIKE SHOWROOM, RLY STATION RD., SHOP NO. 12, TEJ MANDI Location...

May I know what Bluedart is doing with my order waybill no. [protected]. From the last 5 Days it is on hold for some regulatory paperwork, Just tell me one thing that are you going to deliver my product ? How much time will you require if, 1 years, 2 years, 10 years ? How much ? Which kind of paperwork is this that it takes 5 days and so on till now to get complete. If you are not going to deliver my parcel, please give me back my parcel's cost amount and then keep the parcel on hold with you for as much time you want. I want instant action from your side, don't tell me that you are sorry for the inconvenience and I will have to wait for so and so working days, as I am waiting for the last 5-6 days and I am not going to wait anymore. I want instant action.

I had purchased an Item from EBAY which was shipped through BlueDart Shipping The seller shipped the item on 03-Nov-14 and is required to deliver the item by 14-Nov-14. The shipping details are: Courier name: BLUE DART Airway bill number: [protected] Remarks: Shipped through preferred partner Mode: Domestic Priority Weight: 0.25 grams For more details you may call BLUE DART on [protected] or click the above link Date / Time Status Description Location 04/11/2014 02:43 On hold with LP CONTACT CUSTOMER SERVICE DELHI HUB 04/11/2014 01:25 In transit SHIPMENT FURTHER CONNECTED BIAL HUB 03/11/2014 22:29 In transit SHIPMENT ARRIVED BIAL HUB 03/11/2014 20:59 In transit SHIPMENT FURTHER CONNECTED AIRPORT SERVICE CENTRE 03/11/2014 15:31 In transit SHIPMENT ARRIVED 03/11/2014 15:31 Shipment picked up SHIPMENT ARRIVED AIRPORT SERVICE CENTRE 03/11/2014 10:33 Ready to ship Ready to ship bangalore BLUE DART NOT RESPONDING

Hello, I am posting this complaint from Udaipur, Rajasthan 313003. My 2 consignment was delayed by 3 days, which was to be get delivered by[protected]. I checked on-line and found that consignment will get delivered on saturday[protected]. Since, on saturday office is closed and so on friday itself[protected], i called to[protected] number saying that :- Me :- please deliver the items at my home rather than office. Bluedart :- Delivery boy will contact you tomorrow. Me :- ok On saturday. Delivery boy didnt called me and straight way he tried to deliver to my office. Since office was closed, it was not delivered. I tried to call Bluedart. I gave a call almost 30 times, most of the time phone is busy. Finally when Bluedart received the call, below is the conversation. Bluedart :- please provide me the consignment no. Me :- Provided all the details ie consignment number, Name, mobile numer, consignment shipped from Rajkot ( Gujarat). Bluedart :- Sorry, since office is close so we could not deliver. Me :- The deliver at my home. Bluedart :- We cant. Since it is company rules. Me :- I[censored] are following company rule so precisely, then why didnt u cant deliver now. Dont bother whether office is close or securiy gaurd is not available, deliver now as else deliver to my home. Bluedart :- We cannot do, on Monday it will get deliver. Phone Hanged. My complaint are:- 1> Why there is delay? 2> If i am the person who ordered the product and its me who wants to change the delivery address, i should get access. I am not asked them to deliver other state or something. I want compensation for this.

Waybill No : [protected] Reference No : D1vxgyVXR Hi i order a key board from amazon on 20 sep and the delivery date was 4 nov and it is haned over to BLUEDART but when i track my order they said that additional address require but i have given full address, at this address i receive lots of order and when i call to customer service toll free no which is not a toll free no([protected]) they did not receive my call even i call to the local office at Dum Dum they did not receive my call i gave my order details bellow. Please help

I had booked certain goods on Ebay on 26th October. First the seller delayed the parcel and finally handed it to Blue Dart on 3rd November. Now Blue Dart (AWB No [protected]) is showing that it has been indefinitely held up at Chennai airport for past 5 days. This is very bad service. Ebay is a world renowned name. If it wants it can definitely ensure better services for ebay customers from Blue Dart. Such service is definitely causing a bad name for both blue dart and Ebay. In a potential market like India's this could cost a lot for both companies. I hope the concerned people tackle the issue at the earliest.