Blue Dart Express Complaints & Reviews

I apply for a PAN card and its delivered at my place on 02/12/2014 vide consignment No. [protected], but I not received such PAN card. Kindly send the details of receiving person at my email Id sonukr.[protected]@gmail.com or my Mob No. [protected] With regards Sonu Kumar

My reference no. is [protected]. I wish to put a strong complaint here regarding your service. Today i.e. on[protected], a courier (bank related papers from HDFC Bank) was delivered from blue dart to my address. Since i was not at home to receive it, my mother, a woman in her 60's received the courier from your courier boy at around 13:15 P.M. Since my mother is not highly educated and knowing that the papers delivered were important, she enquired a little about what it was regarding. The courier boy, very disrespectfully replied in a highly rude manner, almost threatening her and yelling at her. Thereafter he started misbehaving with her. When in the evening she narrated the incident to me, i had decided to go Police station to lodge an FIR against the person concerned. However i am writing this complaint to you before that hoping to get my complaint registered and acted upon strongly. this matter is o[censored]tmost concern for me not just because a family member was involved but horrible people like that man only, makes the women feel unsafe and humiliated leading to a mistrust on your company and services. i seek an acknowledgement of this complaint and also about your policy and potential action that will be taken up against this person so that the need to approach the police can be reconsidered. i am highly annoyed. hope to receive a quick response from your side. Pankaj Kumar Pandey mail id - [protected]@yahoo.co.in

My name is Reena Rajan. I have not received my shipment for way bill no. [protected] from bluedart. I tried mailing bluedart from Contact Us page but I didn't receive any email or any communication. Also, I tried clicking on links to mail Arun Nangpal and Anil Khana but both the links are non-functional. I tried calling the local numbers, the customer care number and send feedbacks but received no response. The tollfree customer care is also not working. Kindly help me and provide me the details.

I am an ICICI Bank Creditcard customer for last 10 years for which had given my residential address "Panduranga Lagvankar, Shreeprada, D.No. 1-19A-18, Manjunathanagara, Pakala, Manipal, 576107.And for this same address I am getting all the corresponding letters parcels important documents etc even thr ough your organization also .But for last 1 year the important documents which was sent by ICICI Bank through your organisation was purposefully sent back to the sender with the reson of address incompleate .When I contact the bank officials regarding the penalty isue of my credit card the bank officials given me all bill details that they sent through your organisation which was sent back to bank without delivering the documents to me .Due to the negligence of your Manipal Office Incharge Mr Sukesh Shetty I had failed to pay the bank dues ontime for which I paid huge penalty with mental torcher .My request to the resposible persons of your organisation to settle the isue immediatly by reimbursing the losses caused to me by your company both mentally and financially .

There was a item shipped from Delihi to Bangalore with Waybill No : [protected] I supposed to get the parcel by last Saturday but it has Reached Bangalore by Saturday night which is acceptable / understandable since it came via road from Delhi. However, when ever i call customer care they have been telling me the same answer as it will reach by tomorrow and i have been getting the same answer since Friday. If they are not clear then why they want to commit the dates. And today(16th Mar 2015) i called customer care they said, "It may not be delivered by today since the item has come via road and will be delivered by tomorrow".First if they are not sure when it will be delivered or else remove the customer care team to get the updates for the delivery. And also, If the item reached the destination place (Bangalore Warehouse) on 14th then Why it takes more than 2 days for delivery which is there in the same city? I don't know how they are running globally with this kind of delivery and service.

I have a urgent shipment from HDFC Bank, Chennai, sent on 10 th March 2015 Doc. No- [protected]. But till today it has not reached to me. I have tracked online and found already reached at your Guwahati office by 12th March 2015, but even after three working days it has not been delivered. Please arrange to deliver on URGENT priority either my Home Address: House No 223, Opp. Raj Laxmi Wedding Hall, Near Gyan School, Jyotikuchi, Lokhra Road, 781034 Or Office Address: H&R Johnson (INDIA), Kalimandir Path, NalaPara, Sarusajai. Beside The Cambridge School, N.H.-37, Guwahati- 781034 Regards Janmojit Nath +91 [protected] Email: [protected]@live.com

This is regarding the unethical work culture at blue dart bhandup branch in which they do not visit customer premises for delivering the goods but they put remarks as customer premises close .i do not get any miss you chit also at door as no one ever turn up.this observation is of. Last 6 months as I frequently get documents from Lodha builders.today the courier guy got caught red handed while doing the same for [protected] way bill on.I was at home whole day but when I checked the staus of this way bill I found that status been updated as premises closed at 1424hrs, I immediately called at this [protected] and told the incident.then the person told sir koi baat nai i will send it now and within 1 hour the courier Guy Dhananjay came and confess that he had not come to my place and to cover up he was saying he went to other building by mistake then he was telling that my manager told that this customer you will not get in day time... Totally wrong practice at blue dart, people are just earning money without doing job.my contact no is [protected]

I have ordered a product on snapdeal and snapdeal courier it via Bluedart whose way bill number is [protected].From the past of two day, status shown "product out for delievery" in morning and in evening it shows status that "Delay Caused Beyond Control".

As per way bill no - [protected]

Shipment arrived - 05th march at 17.32
Shipment out for delivery 09 th march at 9.29

But not received the till now .

Myself mohan mishra
M-[protected]
I am awaiting the important document but still not recieved, and i am contact to blue dart customer but no response at their end . That where is shipment rightnow.

Plz. Solve the my query.

This is to inform you that my HDFC credit card has been reached at Rajkot office on 4th June. Till today I have not received the courier in my hand. In between it showed that consignee not available; when nobody has visited the place then how can u mention that Consignee not available. I had replied to the message received from the company that delivery should be done between 11 and 1. What is the point in sending this message and regular follow up by calling, still if we don't get the parcel on time I think this is really a poor service.

I need a consignment immediately. So I thought of instead using normal courier service go for blue dart. But I think that is the blunder had done. Such a pathetic customer care and service from an international brand is not expected. I am not getting why you guys took such a premium amount when you cant delivered the product on time and having no service. I need a detailed answer and SLA why the product is not delivered on time from your senior official when you are charging premium rate from the customer on the name of service.

Two days back I received call from your staff from Delhi no[protected] & he was misbehaving with me. He was supposed to deliver me one card of HDFC bank at my address:- Ranjeet Singh C-22, Shakti apartment, sector-9, Rohini, Delhi110085 M-[protected] He threatened me that he will send the card back to bank, You please check it, Thanks

Sir/ ma'am, I Dr Shrey Kundra Persuing my pg degree in dentistry would like to bring to your notice that my consignment was meant to be delivered on 2nd of march and the delivery address mentioned is of the dental college where I'm studying. The delivery boy who's name as he told me is rahat called me at 5:30 pm which is post college working hrs for delivering the consignment. As I had left the college as it closes by 4:30 pm I asked him to deliver it next morning. But on third of March also he got the courier after 5:30 and misbehaved on phone by using abusive language and asked me to collect the order from office and also mocked at our profession by saying that "doctors are meant to stay in hospitals 24x7 why do you go home" I hope you would take an appropriate action soon against your employee because I feel that these incidences bring bad name to such reputed courier service. Consignment no. [protected] The reported name of delivery boy RAHAT His contact number [protected]

Sir, my niece (VIVEK KUMAR) come in my PAN card from NSDL PAN DEPARTMENT delivery boy hiis not toll me har name (contact no [protected])talked my niece on 1 march 2015 approx at 4:35 pm at that time I AM IN was in office, she told him to deliver the PAN card at home (address was already mentioned in packet).i am also guided him the way to home but he wont do that instead he was talking rubbish to take delivery from somewhere in 2-3 street far away which is 2-3 street away.How this can be possible for us to take delivery from there I want legal and strict action against that fellow. I also want a written reply regarding your action against my complaint, or I have approach consumer court but I want him punished at any cost for what he had done. Thanks vivek kumar [protected]

My order tracking number is [protected] I ordered one 32gb memory card and it was delivered through your courier company at dahod. I would like to inform you that you provide me parcel which is already in open condition and my memory card is missing by you. If you want to see the snapshot of the parcel than i can show you. My product(32gb memory card) was taken by you before it comes at my home. I lost 700 rupees by choosing your courier company. kindly please help me regarding this matter. I am still waiting for your helpful reply. Thank you.

Gentlemen:

Vide Waybill No [protected], Citi Bank had desptached a package to me on 21st Feb 2K15

Online Tracking reflects "Consignee Shifted From The Given Address"

This is absolutely ridiculuous and atrocious! This is my permanent residence and including Name Plate on the door and the Building entrance reveal my name prominently

Either the Delivery person concocted a story for non-performance or he is out of his mind

Kindly look into this urgently and get my package delivered

Thanks

T R Ramanathan
D 201 Neel Sidhi Atlantis
Sector # 19 A, Nerul
Navi Mumbai 400706
[protected]

Hi, I've been trying to get this shipment for sometime but BlueDart's customer care number is not working so I'm forced to write this email. As per latest status of this shipment([protected]) it's mentioned that 'Need Department Name/Extention Number', I'm not able to understand why this information is required as my mobile number is available. Why no one is bothered to give me a single call when this shipment is going from one address to another. FYI my mobile number is [protected] . Please contact me and ensure the delivery of this shipment. Thanks Sunandita Dam [protected]

My pod is [protected] it was sent on 20 feb & till the date it has not delivered & when i am trying to call there local representative they are not responding not taking the amtter seriously, what kind of stupid service is this.please take neccessary steps against it asap.

This is to inform you that a very-very urgent shipment against AWB No [protected] was dispatched from Noida to Mumbai on 20 Feb 2015 but not delivered till 23 Feb to the consignee due to complete fault and mismanagement of BLUE DART. According to your Customer Care Department, the address (Pin Code) was wrong but it was correct. Also, due to delay in delivery of that very-very urgent shipment, your Delivery as well as Customer Care Department were directed to deliver it on our valuable client's address. New AWB No [protected] was given to us but which is not done by the concern departments. It was out for delivery on 10:50 AM but delivered on 02:20 PM. Don't understand that how you are treating/handling a corporate client's like Network 18. This is not done. Kindly assure, it should not be happened againg in future.

The Blue Dart Courier is always delayed when it is shipped from Gurgaon. Not sure why. The reason it is displayed is "Network Delay, Will Impact Delivery". Even if we call also, then they are not in a position to tell why it is delayed. This is not the first time it happens. Every time the item gets shipped from Gurgaon, this is the case. Please find below the status of my shipment. It was shipped on 18-Feb and today it is 23-Feb. It is not gone out of Delhi. It has to reach Bangalore and the expected Delivery date they had mentioned is 24-Feb. I am not confident enough that it will reach me on the specified expected delivery date. Waybill No : [protected] Rama Road Hub Network Delay, Will Impact Delivery 22-Feb-2015 17:27 Rama Road Hub Shipment Arrived At Hub 22-Feb-2015 02:10 Gurgaon Cpc Shipment Further Connected 22-Feb-2015 01:00 Gurgaon Cpc Shipment Arrived 21-Feb-2015 22:14 Gurgaon Shipment Picked Up