Blue Dart Express Complaints & Reviews

Gentlemen:

Vide Waybill No [protected], Citi Bank had desptached a package to me on 21st Feb 2K15

Online Tracking reflects "Consignee Shifted From The Given Address"

This is absolutely ridiculuous and atrocious! This is my permanent residence and including Name Plate on the door and the Building entrance reveal my name prominently

Either the Delivery person concocted a story for non-performance or he is out of his mind

Kindly look into this urgently and get my package delivered

Thanks

T R Ramanathan
D 201 Neel Sidhi Atlantis
Sector # 19 A, Nerul
Navi Mumbai 400706
[protected]

Hi, I've been trying to get this shipment for sometime but BlueDart's customer care number is not working so I'm forced to write this email. As per latest status of this shipment([protected]) it's mentioned that 'Need Department Name/Extention Number', I'm not able to understand why this information is required as my mobile number is available. Why no one is bothered to give me a single call when this shipment is going from one address to another. FYI my mobile number is [protected] . Please contact me and ensure the delivery of this shipment. Thanks Sunandita Dam [protected]

My pod is [protected] it was sent on 20 feb & till the date it has not delivered & when i am trying to call there local representative they are not responding not taking the amtter seriously, what kind of stupid service is this.please take neccessary steps against it asap.

This is to inform you that a very-very urgent shipment against AWB No [protected] was dispatched from Noida to Mumbai on 20 Feb 2015 but not delivered till 23 Feb to the consignee due to complete fault and mismanagement of BLUE DART. According to your Customer Care Department, the address (Pin Code) was wrong but it was correct. Also, due to delay in delivery of that very-very urgent shipment, your Delivery as well as Customer Care Department were directed to deliver it on our valuable client's address. New AWB No [protected] was given to us but which is not done by the concern departments. It was out for delivery on 10:50 AM but delivered on 02:20 PM. Don't understand that how you are treating/handling a corporate client's like Network 18. This is not done. Kindly assure, it should not be happened againg in future.

The Blue Dart Courier is always delayed when it is shipped from Gurgaon. Not sure why. The reason it is displayed is "Network Delay, Will Impact Delivery". Even if we call also, then they are not in a position to tell why it is delayed. This is not the first time it happens. Every time the item gets shipped from Gurgaon, this is the case. Please find below the status of my shipment. It was shipped on 18-Feb and today it is 23-Feb. It is not gone out of Delhi. It has to reach Bangalore and the expected Delivery date they had mentioned is 24-Feb. I am not confident enough that it will reach me on the specified expected delivery date. Waybill No : [protected] Rama Road Hub Network Delay, Will Impact Delivery 22-Feb-2015 17:27 Rama Road Hub Shipment Arrived At Hub 22-Feb-2015 02:10 Gurgaon Cpc Shipment Further Connected 22-Feb-2015 01:00 Gurgaon Cpc Shipment Arrived 21-Feb-2015 22:14 Gurgaon Shipment Picked Up

My courier is kept on hold - Incomplete address. Details: I receive "Income tax statement" from ICICI Bank Home Loan which should have reached to me between 14th to 16th February. And ICICI Home Loan is the same bank from where I have taken home loan where I am currently staying and same address is the delivery address for this courier as well. Which made it impossible to have a incomplete address on the courier. I am at a loss to understand how two leading companies can make such a customer - dis satisfaction.

This is the 2nd time I am facing this problem with DTDC courier cuttack, odisha. A parcel has been sent by an online shopping site with tracking id [protected]. At the address of the consignee, everybody is present but they are updating in their site that consignee is not available. This has happened because the price for the item has been paid. They are careless and thinking that consignee will go to the courier office and collect it. In case of cash on delivery they deliver it but why not as the payment has been already done. When i call them on [protected], they did not even recieve the phone. I searched on internet i find a lot of complaint regarding the shipment issue against this courier provider. This is a serious issue as everytime they are doing like that so if something can be done seriously please do

With reference of way bill no. [protected], [protected], [protected], [protected], [protected] and [protected], I've not received those shipment yet in spite of request over telephone at chowrasta hub. pl kindly may arrange for damaged or late delivery if any as per your provision. looking forward for your kind initiation.

I am supposed to get my delivery (tracking id- [protected]) day before yesterday (18/02/2015) but it has been delayed without giving any proper explanation. On contacting the their office, the only reply I could get is that i'll receive my courier but haven't provide any time limit. Not only they fail to comply to provide services they vouch for but also causing harassment.

Hi, Its regarding the Docket AWB [protected], which status is showing as delivered on your site but no one has received the docket at the given address and from yesterday i am trying to get connect with your customer care no: [protected] but once the call reaches to customer care executive part, no one either is picking up the call or sometimes its in not getting connected to your third class IVR system.

I bought new shoes from snapdeal. snapdeal sent shoes Shoes through blue dart courier service. AWB No.is [protected]. Shoes reached at kotkapura on 14th feb. Courier man called me on 14th Feb and he said to me that collect your courier from my shop yourself otherwise I return it. I said him it's your duty but he deny this and didn't deliver my courier yet. I also said him about complain, he replied "no problem ". He harras me. Please take action. Otherwise he will disturb other people and spoil your company's reputation.

Dear All, Blue Dart Mumbai has been sent a Courier from Mumbai to Jaipur through Waybill No: [protected] Reference No:[protected] dated 12.02.2015. As per Online Tracking Status on Blue Dart Site Courier reached on 14.02.2015 at Jaipur but till date we have not received this courier. Many Calls make by him to your Jaipur office (+[protected], 5138390 and Mr. Abhishek + 91-[protected]) but no takes my call. Please do the needful. Thanks & Regards, Jagdish Prasad S/O Mrs. Pann Devi.

Way bill no: [protected] I recived a message that please come and collect the item from blue dart outlet kalimpong. But the item was supposed to be delivered at door step. Upon enquiry they say that the address is incomplete. I asked about the address mentioned in the envelope repeated the address and it was all correct and perfect with all the details. Actually this courier outlet never delivers any item to clients instead he send an sms to come and collect the item urgently. Recently an item was delivered at door step at same address by FEDeX courier service.

Hi, I had applied for credit card in the month of Jan and I was out of town so my Consignement was taken back. I have called and then they have resend it. I called today in the evening by 06:10 to check the status then the lady told that will receive by 07:30. I have waited till the time and then again call back to the customer care then i came to knoe that the person updated the status Consignee'S Address Incomplete/Landmark Needed. My question is howcome last time they have visited my place twice and this time they need additional landmark. Kindly note that My place is 15 minutes walking distance from your Santacruz Branch. I need a stick action against the person. Refer sr No.[protected] My last reference no. [protected] & [protected] I need a stong action and need appology letter from your side. Regards Rajesh Mishra Store Manager Santacruz Store +[protected] / +[protected]

I got a courier dispatched from Surat on 11th Feb (2.30 pm) to be delivered at Joka, Kolkata (700104). Since I needed it urgently I had opted for their priority delivery scheme through which i was promised by the Blue Dart person that it would reach my location by Friday evening or in the worst case by Saturday morning. When i tracked my package this evening it was still at Mumbai Hub and still awaiting to be dispatched to Kolkata. The customer case personnel said that a wrong promise was given and said it could be not be delivered before 16t feb which is simply outrageous. This is highly irresponsible on the behalf of Blue Dart, and this is the last time I am sending courier through the company. I want the package under any circumstances by Saturday (14th Feb 2015).

Hi, I had ordered one product on 26th January 2015, Still Blue Dart is unable to deliver it and when I track my shipment it says that the shipment has reached the nearest hub that is Kalyani, Nadia, WB on 4th February.So the funny thing is The package stayed there for 7 days so far without any further progress.So ridiculous.I purchased many things through Blue Dart with the same delivery address which Bagmore, Kanchrapara, WB. but never faced such problem.Hope u guys will solve this. For your reference the Waybill no. is [protected].

In the ref. of way bill no. [protected] (BLUE DART COURIER SERVICE) I would like to know that under what circumstances your volunteer fail to locate my address ; - AJENDRA ANAL B - 26 RATNA KEDAR VIJAY NAGAR SHIV MANDIR PATNA - 800020 While this address is more than forty year old, AND not less than lac of letters/materials we received through postal or other means on this address . I think this is a part of cheating with customer . Do you think this is a breach of contract.? And who will cover the loss made by you/your staffs.? why one should receive his consignment at your office when it was highly paid in context of others? FINALLY I AM REQUESTING A ADVICE FROM YOU ;-- WHY I SHOULD NOT GO TO CONSUMER COURT ? ON 09/02/2015, at 4.35 pm I received my consignment at your office. Below is the copy of what I got in online tracking of my consignment. Status and Scans Location Details Date Time * Waybill No : [protected] Patna Service Centre Consignee'S Address Unlocatable/Landmark Needed 09-Feb-2015 13:07 Patna Service Centre Consignee'S Address Unlocatable/Landmark Needed 07-Feb-2015 12:49 Patna Service Centre Consignee'S Address Unlocatable/Landmark Needed 06-Feb-2015 16:00 Patna Service Centre Shipment Out For Delivery 06-Feb-2015 11:34 Patna Service Centre Shipment Arrived 06-Feb-2015 10:05 Rama Road Hub Shipment Further Connected 05-Feb-2015 09:04 Rama Road Hub Shipment Arrived 04-Feb-2015 14:52 Mumbai Hub Shipment Further Connected 04-Feb-2015 05:19 Mumbai Hub Shipment Arrived 04-Feb-2015 02:06 Nahur Mini Hub Shipment Further Connected 04-Feb-2015 01:59 Nahur Mini Hub Shipment Arrived At Hub 03-Feb-2015 23:25 Manpada Service Centre Shipment Further Connected 03-Feb-2015 21:35 Manpada Service Centre Shipment Arrived 03-Feb-2015 18:13 * - 24 Hr Format

My Waybill No: [protected], [protected] was not delivered but i am getting the message stating that item has been delivered. Today I got a call from the delivery person and I was just step out from home with no prior intimation he came in front of my home and ringed me, when i request him to wait for 5 mins he just said that courier cant wait. customer has to wait and i cant wait if you want you can do whatever you want. I don't even expect this kind of bad reply as of now in my life time. I have been getting so many couriers from different vendors.this is the first time i have got such a bad experience. When i ask for his name. he refused to reply and disconnected the call.
Bad Experience:
1. I Did not recevied ant intimation message or call from the courier stating that its gonna deliver.
2. Pathetic way of reply from the courier person.
3. When i reach home in 5 mins with no intimation he left. Undelivered the parcel.
4. Getting the message that all items are successfully delivered.

Kindly take the necessary action on the person who delivered. his contact number is [protected]

My Self Sooraj S Nair had a courier from HDFC Bank & Waybill No : [protected] Reference No : [protected] and on 04.02.2015 the executive arrived at my address without intimating me and i was not available at my address and i had a commitment with him that on 05.02.2015 between 4-6 i will be there at the concerned address and he had updated the same in the system.

On 05.02.2014 i was waiting for the executive from 04.00 PM & I had talked at Malad - Mumbai blue dart office around 04.30 pm and while tracking my waybill no. it came to my notice that the following matter intentionally wrongly updated to make blue dart authority fool or to make someone fool that they had came here to handover the courier.While enquring the same with malad office they said that this was a repeated entry to make us fool and We the customers are not a fool to beleive all these blunders.

LocationDetailsDateTime *Waybill No : [protected]JogeshwariConsignee Not Available 05-Feb-201516:42

It was said that my shipment delivery will reach to me in 4-7 business day but it is passed 9 days and still i am waiting.Now they are saying waybill no is wrong, i did not find any way what to do right now.it was my first experience with blue dart and it is a nightmare.how you guys can make some fake promises? you shout be more careful with your words. let me know about my order as soon as possible and yes your customer service is too bad.