Blue Dart Express Complaints & Reviews

Two days back I received call from your staff from Delhi no[protected] & he was misbehaving with me. He was supposed to deliver me one card of HDFC bank at my address:- Ranjeet Singh C-22, Shakti apartment, sector-9, Rohini, Delhi110085 M-[protected] He threatened me that he will send the card back to bank, You please check it, Thanks

Sir/ ma'am, I Dr Shrey Kundra Persuing my pg degree in dentistry would like to bring to your notice that my consignment was meant to be delivered on 2nd of march and the delivery address mentioned is of the dental college where I'm studying. The delivery boy who's name as he told me is rahat called me at 5:30 pm which is post college working hrs for delivering the consignment. As I had left the college as it closes by 4:30 pm I asked him to deliver it next morning. But on third of March also he got the courier after 5:30 and misbehaved on phone by using abusive language and asked me to collect the order from office and also mocked at our profession by saying that "doctors are meant to stay in hospitals 24x7 why do you go home" I hope you would take an appropriate action soon against your employee because I feel that these incidences bring bad name to such reputed courier service. Consignment no. [protected] The reported name of delivery boy RAHAT His contact number [protected]

Sir, my niece (VIVEK KUMAR) come in my PAN card from NSDL PAN DEPARTMENT delivery boy hiis not toll me har name (contact no [protected])talked my niece on 1 march 2015 approx at 4:35 pm at that time I AM IN was in office, she told him to deliver the PAN card at home (address was already mentioned in packet).i am also guided him the way to home but he wont do that instead he was talking rubbish to take delivery from somewhere in 2-3 street far away which is 2-3 street away.How this can be possible for us to take delivery from there I want legal and strict action against that fellow. I also want a written reply regarding your action against my complaint, or I have approach consumer court but I want him punished at any cost for what he had done. Thanks vivek kumar [protected]

My order tracking number is [protected] I ordered one 32gb memory card and it was delivered through your courier company at dahod. I would like to inform you that you provide me parcel which is already in open condition and my memory card is missing by you. If you want to see the snapshot of the parcel than i can show you. My product(32gb memory card) was taken by you before it comes at my home. I lost 700 rupees by choosing your courier company. kindly please help me regarding this matter. I am still waiting for your helpful reply. Thank you.

Gentlemen:

Vide Waybill No [protected], Citi Bank had desptached a package to me on 21st Feb 2K15

Online Tracking reflects "Consignee Shifted From The Given Address"

This is absolutely ridiculuous and atrocious! This is my permanent residence and including Name Plate on the door and the Building entrance reveal my name prominently

Either the Delivery person concocted a story for non-performance or he is out of his mind

Kindly look into this urgently and get my package delivered

Thanks

T R Ramanathan
D 201 Neel Sidhi Atlantis
Sector # 19 A, Nerul
Navi Mumbai 400706
[protected]

Hi, I've been trying to get this shipment for sometime but BlueDart's customer care number is not working so I'm forced to write this email. As per latest status of this shipment([protected]) it's mentioned that 'Need Department Name/Extention Number', I'm not able to understand why this information is required as my mobile number is available. Why no one is bothered to give me a single call when this shipment is going from one address to another. FYI my mobile number is [protected] . Please contact me and ensure the delivery of this shipment. Thanks Sunandita Dam [protected]

My pod is [protected] it was sent on 20 feb & till the date it has not delivered & when i am trying to call there local representative they are not responding not taking the amtter seriously, what kind of stupid service is this.please take neccessary steps against it asap.

This is to inform you that a very-very urgent shipment against AWB No [protected] was dispatched from Noida to Mumbai on 20 Feb 2015 but not delivered till 23 Feb to the consignee due to complete fault and mismanagement of BLUE DART. According to your Customer Care Department, the address (Pin Code) was wrong but it was correct. Also, due to delay in delivery of that very-very urgent shipment, your Delivery as well as Customer Care Department were directed to deliver it on our valuable client's address. New AWB No [protected] was given to us but which is not done by the concern departments. It was out for delivery on 10:50 AM but delivered on 02:20 PM. Don't understand that how you are treating/handling a corporate client's like Network 18. This is not done. Kindly assure, it should not be happened againg in future.

The Blue Dart Courier is always delayed when it is shipped from Gurgaon. Not sure why. The reason it is displayed is "Network Delay, Will Impact Delivery". Even if we call also, then they are not in a position to tell why it is delayed. This is not the first time it happens. Every time the item gets shipped from Gurgaon, this is the case. Please find below the status of my shipment. It was shipped on 18-Feb and today it is 23-Feb. It is not gone out of Delhi. It has to reach Bangalore and the expected Delivery date they had mentioned is 24-Feb. I am not confident enough that it will reach me on the specified expected delivery date. Waybill No : [protected] Rama Road Hub Network Delay, Will Impact Delivery 22-Feb-2015 17:27 Rama Road Hub Shipment Arrived At Hub 22-Feb-2015 02:10 Gurgaon Cpc Shipment Further Connected 22-Feb-2015 01:00 Gurgaon Cpc Shipment Arrived 21-Feb-2015 22:14 Gurgaon Shipment Picked Up

My courier is kept on hold - Incomplete address. Details: I receive "Income tax statement" from ICICI Bank Home Loan which should have reached to me between 14th to 16th February. And ICICI Home Loan is the same bank from where I have taken home loan where I am currently staying and same address is the delivery address for this courier as well. Which made it impossible to have a incomplete address on the courier. I am at a loss to understand how two leading companies can make such a customer - dis satisfaction.

This is the 2nd time I am facing this problem with DTDC courier cuttack, odisha. A parcel has been sent by an online shopping site with tracking id [protected]. At the address of the consignee, everybody is present but they are updating in their site that consignee is not available. This has happened because the price for the item has been paid. They are careless and thinking that consignee will go to the courier office and collect it. In case of cash on delivery they deliver it but why not as the payment has been already done. When i call them on [protected], they did not even recieve the phone. I searched on internet i find a lot of complaint regarding the shipment issue against this courier provider. This is a serious issue as everytime they are doing like that so if something can be done seriously please do

With reference of way bill no. [protected], [protected], [protected], [protected], [protected] and [protected], I've not received those shipment yet in spite of request over telephone at chowrasta hub. pl kindly may arrange for damaged or late delivery if any as per your provision. looking forward for your kind initiation.

I am supposed to get my delivery (tracking id- [protected]) day before yesterday (18/02/2015) but it has been delayed without giving any proper explanation. On contacting the their office, the only reply I could get is that i'll receive my courier but haven't provide any time limit. Not only they fail to comply to provide services they vouch for but also causing harassment.

Hi, Its regarding the Docket AWB [protected], which status is showing as delivered on your site but no one has received the docket at the given address and from yesterday i am trying to get connect with your customer care no: [protected] but once the call reaches to customer care executive part, no one either is picking up the call or sometimes its in not getting connected to your third class IVR system.

I bought new shoes from snapdeal. snapdeal sent shoes Shoes through blue dart courier service. AWB No.is [protected]. Shoes reached at kotkapura on 14th feb. Courier man called me on 14th Feb and he said to me that collect your courier from my shop yourself otherwise I return it. I said him it's your duty but he deny this and didn't deliver my courier yet. I also said him about complain, he replied "no problem ". He harras me. Please take action. Otherwise he will disturb other people and spoil your company's reputation.

Dear All, Blue Dart Mumbai has been sent a Courier from Mumbai to Jaipur through Waybill No: [protected] Reference No:[protected] dated 12.02.2015. As per Online Tracking Status on Blue Dart Site Courier reached on 14.02.2015 at Jaipur but till date we have not received this courier. Many Calls make by him to your Jaipur office (+[protected], 5138390 and Mr. Abhishek + 91-[protected]) but no takes my call. Please do the needful. Thanks & Regards, Jagdish Prasad S/O Mrs. Pann Devi.

Way bill no: [protected] I recived a message that please come and collect the item from blue dart outlet kalimpong. But the item was supposed to be delivered at door step. Upon enquiry they say that the address is incomplete. I asked about the address mentioned in the envelope repeated the address and it was all correct and perfect with all the details. Actually this courier outlet never delivers any item to clients instead he send an sms to come and collect the item urgently. Recently an item was delivered at door step at same address by FEDeX courier service.

Hi, I had applied for credit card in the month of Jan and I was out of town so my Consignement was taken back. I have called and then they have resend it. I called today in the evening by 06:10 to check the status then the lady told that will receive by 07:30. I have waited till the time and then again call back to the customer care then i came to knoe that the person updated the status Consignee'S Address Incomplete/Landmark Needed. My question is howcome last time they have visited my place twice and this time they need additional landmark. Kindly note that My place is 15 minutes walking distance from your Santacruz Branch. I need a stick action against the person. Refer sr No.[protected] My last reference no. [protected] & [protected] I need a stong action and need appology letter from your side. Regards Rajesh Mishra Store Manager Santacruz Store +[protected] / +[protected]

I got a courier dispatched from Surat on 11th Feb (2.30 pm) to be delivered at Joka, Kolkata (700104). Since I needed it urgently I had opted for their priority delivery scheme through which i was promised by the Blue Dart person that it would reach my location by Friday evening or in the worst case by Saturday morning. When i tracked my package this evening it was still at Mumbai Hub and still awaiting to be dispatched to Kolkata. The customer case personnel said that a wrong promise was given and said it could be not be delivered before 16t feb which is simply outrageous. This is highly irresponsible on the behalf of Blue Dart, and this is the last time I am sending courier through the company. I want the package under any circumstances by Saturday (14th Feb 2015).

Hi, I had ordered one product on 26th January 2015, Still Blue Dart is unable to deliver it and when I track my shipment it says that the shipment has reached the nearest hub that is Kalyani, Nadia, WB on 4th February.So the funny thing is The package stayed there for 7 days so far without any further progress.So ridiculous.I purchased many things through Blue Dart with the same delivery address which Bagmore, Kanchrapara, WB. but never faced such problem.Hope u guys will solve this. For your reference the Waybill no. is [protected].