Blue Dart Express Complaints & Reviews

My friend sent LG Nexus-4 mobile which was 2 months old through Bluedart from Bangalore to Chennai on 11 Nov 2014. It was delivered within 3 days but the mobile was missing in the courier. I raised complaint against this in bluedart care. But there is no proper investigation going on. I even provided my IMEI number, but it is of no use. Till date i.e., 15 Dec 2014, I am getting same response that its under investigation. My friend have clearly mentioned in invoice that there is a costly mobile inside courier and suggested them personally to transport it very much carefully and securely as there is much important data in that mobile. Even after our request, they sent the courier normally without any security and the outcome is that I lost my Nexus mobile :( Bluedart is a very worst courier service which doesn't value their customer's expectations.

For the replacement of my ICICI Credit card I received a message from Bank saying that Credit card has been sent through BLUE DART Courier, AWB [protected] i.e. on 9th. I waited till today, then went Blue Dart office at 12.57 to enquire. The lady whos name is Geetha is not behaved properly. Such a reputed organisation employees should behave respectfully. She dont know how to talk with customers like senior citizens . Please give her proper training. She answered very roughly arrogantly.

Dear Sir / Madam, I am very much disappointed with your Branch in Thiruvalla (Kerala) for unethical and extremely poor customer support . I received conformation from from the BD office at 11.30 am that shipment ( Bill.No : [protected]) is ready for pick up . I requested them to keep it until tomorrow ( I was out of town ) or if possible send it to pathanamthitta BD office. They agreed to send to pathanamthitta Branch and advised me to collect tomorrow by 11 am . I was shocked once I use TRackDart to track the shipment, found that returned (at 5.30 PM) due to out of delivery area . I am a regular customer from online shopping sites, and I have never had any problems with Blue Dart or any other in the past. I am also concerned with the lack o[censored]nderstanding, also I felt your office has acted very unprofessionally . Thanking You . M K Salitha .

AWB# [protected] I was expecting a courier from ING Vysya Bank on 10-Dec-2014. As I did not get the courier, I called up the shipper and enquired the status. They told that as the Consignee is Not Available, the parcel is on hold. I was surprised to hear this. No one called or came yesterday to deliver the parcel. Courier person called me today ( 11-Dec-2014) only to know the delivery address and delivered the parcel. When I contacted the Karur Blue Dart office, he told that as the person got late, he did not deliver and mentioned the status as 'Consignee Not Available'. This is a false statement. How can he lie like that??? Due to the delay huge loss happened to me. He says it is not a franchise, and no one can take action against him. It is shocking. This is a routine habit of Blue Dart Karur. They delay a parcel or return with out delivery and give false info to the shipper.

We have to recieve a parcel from Daman in the name of CHEM INDIA vide docket no.[protected] and it was not reached to our office address and when contacted to the concern Blue dart in vijayawada we are shocked to hear that they delivered to someone.Our concern is that how would u deliver a parcel which is having the company name, address and contact nos on the parcel and without seal of the company how your people has delivered and the parcel has to come within a day to us or other wise we go to the consumer court and take necessary actions of the same.

Hi sir my product has not been delivered yet from the last 3 days by bluedart it shows the same status consignee address unlocatable/landmark needed. If there is a problem delevering the product the delivery boy should have called me but he didn't. waybill no is [protected] and contact no is [protected]

I have purchase a Havells Quatro 15-Litre Geyser from Amazon.in on 27Nov2014 .Amazon delivered this item to Bluedart career on 4th Dec 2014 .Today morning i have received call from bluedart .They told me that please collect your item from their Hub. I asked him is these new delivery process of Bluedart He told me actullay my ordered item size is big that's why they are not possible to delivered my item at my delivery address.Please let me know what i will do?

I applied for a debit card from axis bank they dispatch it through blue dart courier my waybill no is [protected] but they updated status that consignee shifted but i am still residing there only this is third or fourth time they updated this because else all document are delivering on same address why without any proper information they are doing that and then i call them they are saying that we are unable to deliver your card in chawl contact axis bank for it kindly take some action on this my mob no is [protected]. Thanks Shailesh Singh

The product was ordered on 25th November 2014 and it was assured to deliver it on 01st December but the same was stuck in Kolkata airport for 3 days and even on 02nd December there is no assurance nor from Limeroad and nor from Bluedart. It is whose responsibility now??? Horrible experience... First and last time I have ordered from limeroad...and dealt with disgusting services of bluedart

Waybill No : [protected] Pickup Date 22 November 2014 From Bangalore To Silchar Status On Hold For Regulatory Paperwork Expected Date of Delivery 02 December 2014 Status and Scans Location Details Date Time * Waybill No : [protected] Behragora Warehouse On Hold For Regulatory Paperwork 01-Dec-2014 06:23 Behragora Warehouse On Hold For Regulatory Paperwork 30-Nov-2014 11:15 Behragora Warehouse On Hold For Regulatory Paperwork 29-Nov-2014 05:05 Behragora Warehouse On Hold For Regulatory Paperwork 28-Nov-2014 06:53 Behragora Warehouse On Hold For Regulatory Paperwork 27-Nov-2014 13:28 Behragora Warehouse On Hold For Regulatory Paperwork 26-Nov-2014 20:25 Behragora Warehouse Shipment Arrived 26-Nov-2014 16:39 Behragora Warehouse Paper Work Inscan 26-Nov-2014 15:49 Behragora Warehouse Network Delay, Will Impact Delivery 26-Nov-2014 08:20 Behragora Warehouse Network Delay, Will Impact Delivery 25-Nov-2014 15:00 Bangalore Transit Hu Shipment Further Connected 23-Nov-2014 06:14 Bangalore Transit Hu Shipment Arrived 23-Nov-2014 00:16 Peenya Transit Hub Shipment Further Connected 22-Nov-2014 21:44 Peenya Transit Hub Shipment Arrived 22-Nov-2014 21:11 * - 24 Hr Format

Even after n no. of mail and calls to customer care i am still awaiting delivery of my consignment with Waybill No : [protected]. Since last 24th Nov'14 till 2nd Dec'14 status is tell contact customer care and after call or mailing they have no updates. Its really frustrating

dear sir the courier boy not delever the doc in my home and no any call for me. wrongly he say consignee address unlocable landmark needed .I am calling bt road courier branch but not pick up my phone. kindly request you to resend my doc.if any problem call me.[protected]...

Hello Bluedart, This is to bring into your notice that for AWB #[protected] the online tracking status is showing that the premises closed on 28th Nov'14 at 14:40pm & 29th Nov'14 at 12:03pm. But I want to get your attention that today I was present at my house on 29th Npv'14 till 16:00pm. I was specailly waiting for the courier today. There is no delivery boy came to my house. Moreover there was no sorry letter at my house after the premises closed on 28th Nov'14. The delivery boy itself gives the status your office. The same case happened in my last shipment delivery of AWB #[protected]. I was continuously monitoring the shipment status through online. Suddenly, I saw the status that "cant able to find the location". This one is the blunder mistake from your end. The company already deliver so many shipment on this same address ealier. The delivery services is not satisfactory for the client. The delivery boys are not on time. The mention any reason whatever that want. Solve the issue as sson as possible. Thanks, Dheeraj Taneja Email: [protected]@gmail.com

Hello sir, i have purchase two sweaters from myntra.com order no. 22686643 and blue dart tracking no is [protected] dated 8th nov, 2014.which was not delieverd to me by courier company(BLUE DART) and they cancelled my order and return to myntra arguing that buyer was not available but the reality is that i will contact to blue dart before the order was returned and they said they will delievered the product next day but the product was not delieverd and say sorry for wrongly return the product to myntra.And now when i reorder the same product myntra.com will charge higher amount. so i want my cliam because i have suffered loss due to your fault.Many times i will contact blue dart but everytime they will gave me date and i have expend on mobile bills and 2 times i am going to blue dart office.
So Please resolve this issue and help me out otherwise i will take other legal action against the bluedart.

There is a Ref No. EV[protected] Not Delivered at Address when Dilivery boy go for Dilivery he not call to me. And Doc Return back I faced Problem in past also with Panchkulla Office Behaviour Too., and yes when i call in office no body pick call same problem i faced in past before 6 Month ego The customer care no. of Delhi, Mumbai also not pick call Whether the Track on Courier can Delver Doc at Same Address the Blue Dart Why not Deliver ?/ Thanks Mukesh Jain [protected]

The consignment was scheduled to reach on 20th. Got the below reply from blue dart on 26th. Today is 28th and it has still not reached. Bluedart Waybill [protected]; Snapdeal Order No.[protected] [protected]@bluedart.com Nov 26 (2 days ago) to me Dear Sir/Ma'am, We thank you for writing to us, we regret for the inconvenience caused to you. Please accept our sincere apology for the delay due to accumulated loads and delay in clearance and delivery accordingly. We are checking for delivery at the earliest till then bear with us. Please feel free to contact us at [protected] for further assistance. regards Jhuma Parui │ Senior Executive–Customer Service Blue Dart Express Limited, Kanak Building, 2nd Floor, 41 J. L. Nehru Road, Kolkata-700071, India. [protected] │ F +[protected] │ * [protected]@bluedart.com│ www.bluedart.com For details visit https://www.bluedart.com/tdd.pdf

I am expecting a package( waybill no [protected] ) and the Gurgaon delivery are updating false status "consignee not available" without turning up for delivery. Funnily the call center[protected] does not have a "concept" of complaint number or trouble ticketing as confirmed to me by the agent . Really pathetic the locak Gurgaon franchisee and Manager should be taken to task

[protected], [protected], TRACKING NUMBER FROM BATALA PUNJAB PINCODE 143505 CONTACT NUMBER IS [protected] I PURCHASED MANY PRODUCT ONLINE SOME OF SELLER SEND ME PRODUCT FROM BLUEDART FIRST I WANT TELL ABOUT POOR SERVICE ALWAYS TAKE PRODUCT REACH TO ME 10 DAYS SECOND ..AMRITSAR CUSTOMER CARE DOESN'T PICK UP ANY CALL AND 3RD WORST PART OF THE SERVICE IS . THAT I ORDERED 2 FREE PRODUCT SAMPLE ONLINE THEY SEND ME THAT PRODUCT FROM BLUEDART COURIER EVERY TIME THAT DELIVERY GUYSS COME IN MY HOME ASKK MONEY FROM ME . TO DELIVER PRODUCT THAT IS PREPAID. ONE DAY IAM NOT AT HOME HE TAKE 20 RSS FROM MY MOM IN PREPAID ORDER .. AND SAMPLE PRODUCT WAS ONLY 6 RS AND 30 RS . NOW I NEVER SHIPPED OR RECEIVED PRODUCT FROM BLUEDART

Dear Sir, I recently bought a router from Snapdeal.com on the 29th Oct 2014. But steel now I can't receive my product from Blue dart courier service. After that I contact Snapdeal's customer care & Blue dart customer care also. But he cannot help me. He give me more & more date. As the delivery has been delayed, I have lost my customers and caused us a great financial loss. Therefore, I face more & more Problem. Order copy are enclosed... So, I have requested to you that, kindly take a necessary action against this Blue dart courier service. Regards, Biplab Mandal

My waybill number is [protected] the estimated delivery date was 18 November I have written countless mail to them asking them deliver calling them on tollfree doesnt help Everyday they tell me it will be delivered Today (25/11/2014) I was told it will be delivered at any cost then again at 16:00 I was told it will be delivered today only then on calling them they tell me they cant deliver it They are playing with their customers Shritej Singh Maini ([protected])