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Blue Dart Express Complaints & Reviews

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S
sonu2014
Dec 5, 2014
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Address: Mumbai City, Maharashtra

I applied for a debit card from axis bank they dispatch it through blue dart courier my waybill no is [protected] but they updated status that consignee shifted but i am still residing there only this is third or fourth time they updated this because else all document are delivering on same address why without any proper information they are doing that and then i call them they are saying that we are unable to deliver your card in chawl contact axis bank for it kindly take some action on this my mob no is [protected]. Thanks Shailesh Singh
Aug 14, 2020
Complaint marked as Resolved 
Blue Dart Express customer support has been notified about the posted complaint.
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    Isha Pareek Kol
    from Mumbai, Maharashtra
    Dec 2, 2014
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    Address: Kolkata, West Bengal

    The product was ordered on 25th November 2014 and it was assured to deliver it on 01st December but the same was stuck in Kolkata airport for 3 days and even on 02nd December there is no assurance nor from Limeroad and nor from Bluedart. It is whose responsibility now??? Horrible experience... First and last time I have ordered from limeroad...and dealt with disgusting services of bluedart
    Aug 14, 2020
    Complaint marked as Resolved 
    Blue Dart Express customer support has been notified about the posted complaint.
    hi email bluedart MD only he will help u all. [protected]@bluedart.com, send a fresh email also mention on email that email soniya but she was rude and then see how they help, if soniya call u anhi email bluedart MD only he will help u all. [protected]@bluedart.com, send a fresh email
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      K
      kangjam
      from Imphal, Manipur
      Dec 2, 2014
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      Address: Cachar, Assam

      Waybill No : [protected] Pickup Date 22 November 2014 From Bangalore To Silchar Status On Hold For Regulatory Paperwork Expected Date of Delivery 02 December 2014 Status and Scans Location Details Date Time * Waybill No : [protected] Behragora Warehouse On Hold For Regulatory Paperwork 01-Dec-2014 06:23 Behragora Warehouse On Hold For Regulatory Paperwork 30-Nov-2014 11:15 Behragora Warehouse On Hold For Regulatory Paperwork 29-Nov-2014 05:05 Behragora Warehouse On Hold For Regulatory Paperwork 28-Nov-2014 06:53 Behragora Warehouse On Hold For Regulatory Paperwork 27-Nov-2014 13:28 Behragora Warehouse On Hold For Regulatory Paperwork 26-Nov-2014 20:25 Behragora Warehouse Shipment Arrived 26-Nov-2014 16:39 Behragora Warehouse Paper Work Inscan 26-Nov-2014 15:49 Behragora Warehouse Network Delay, Will Impact Delivery 26-Nov-2014 08:20 Behragora Warehouse Network Delay, Will Impact Delivery 25-Nov-2014 15:00 Bangalore Transit Hu Shipment Further Connected 23-Nov-2014 06:14 Bangalore Transit Hu Shipment Arrived 23-Nov-2014 00:16 Peenya Transit Hub Shipment Further Connected 22-Nov-2014 21:44 Peenya Transit Hub Shipment Arrived 22-Nov-2014 21:11 * - 24 Hr Format
      Aug 14, 2020
      Complaint marked as Resolved 
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        S
        shekharsandeep
        from Chennai, Tamil Nadu
        Dec 2, 2014
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        Address: Kutch, Gujarat

        Even after n no. of mail and calls to customer care i am still awaiting delivery of my consignment with Waybill No : [protected]. Since last 24th Nov'14 till 2nd Dec'14 status is tell contact customer care and after call or mailing they have no updates. Its really frustrating
        Blue Dart Express customer support has been notified about the posted complaint.
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          B
          brajesh1980
          from Mumbai, Maharashtra
          Nov 30, 2014
          Oct 2, 2023
          This thread was updated on Oct 2, 2023
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          Consignee'S Address Unlocatable/Landmark Needed waybill no.42657471640

          Address: Kolkata, West Bengal

          dear sir the courier boy not delever the doc in my home and no any call for me. wrongly he say consignee address unlocable landmark needed .I am calling bt road courier branch but not pick up my phone. kindly request you to resend my doc.if any problem call me.[protected]...
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          DTaneja
          from Rajgarh, Rajasthan
          Nov 29, 2014
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          Address: Mumbai City, Maharashtra

          Hello Bluedart, This is to bring into your notice that for AWB #[protected] the online tracking status is showing that the premises closed on 28th Nov'14 at 14:40pm & 29th Nov'14 at 12:03pm. But I want to get your attention that today I was present at my house on 29th Npv'14 till 16:00pm. I was specailly waiting for the courier today. There is no delivery boy came to my house. Moreover there was no sorry letter at my house after the premises closed on 28th Nov'14. The delivery boy itself gives the status your office. The same case happened in my last shipment delivery of AWB #[protected]. I was continuously monitoring the shipment status through online. Suddenly, I saw the status that "cant able to find the location". This one is the blunder mistake from your end. The company already deliver so many shipment on this same address ealier. The delivery services is not satisfactory for the client. The delivery boys are not on time. The mention any reason whatever that want. Solve the issue as sson as possible. Thanks, Dheeraj Taneja Email: [protected]@gmail.com
          Aug 14, 2020
          Complaint marked as Resolved 
          Blue Dart Express customer support has been notified about the posted complaint.
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            P
            pankaj2910
            from Delhi, Delhi
            Nov 28, 2014
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            Address: Hisar, Haryana

            Hello sir, i have purchase two sweaters from myntra.com order no. 22686643 and blue dart tracking no is [protected] dated 8th nov, 2014.which was not delieverd to me by courier company(BLUE DART) and they cancelled my order and return to myntra arguing that buyer was not available but the reality is that i will contact to blue dart before the order was returned and they said they will delievered the product next day but the product was not delieverd and say sorry for wrongly return the product to myntra.And now when i reorder the same product myntra.com will charge higher amount. so i want my cliam because i have suffered loss due to your fault.Many times i will contact blue dart but everytime they will gave me date and i have expend on mobile bills and 2 times i am going to blue dart office.
            So Please resolve this issue and help me out otherwise i will take other legal action against the bluedart.
            Aug 14, 2020
            Complaint marked as Resolved 
            Blue Dart Express customer support has been notified about the posted complaint.
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              M
              mukesh.sipani11
              from Mumbai, Maharashtra
              Nov 28, 2014
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              Address: Panchkula, Haryana

              There is a Ref No. EV[protected] Not Delivered at Address when Dilivery boy go for Dilivery he not call to me. And Doc Return back I faced Problem in past also with Panchkulla Office Behaviour Too., and yes when i call in office no body pick call same problem i faced in past before 6 Month ego The customer care no. of Delhi, Mumbai also not pick call Whether the Track on Courier can Delver Doc at Same Address the Blue Dart Why not Deliver ?/ Thanks Mukesh Jain [protected]
              Blue Dart Express customer support has been notified about the posted complaint.
              No Resolve the Complaint Because After mail to Blue Dart and Visit the branch the Delivery boy delever the Doc. and finaly i would like say that not a good service of Blue dart
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                M
                manmohan_9
                from Mumbai, Maharashtra
                Nov 27, 2014
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                Address: Kolkata, West Bengal

                The consignment was scheduled to reach on 20th. Got the below reply from blue dart on 26th. Today is 28th and it has still not reached. Bluedart Waybill [protected]; Snapdeal Order No.[protected] [protected]@bluedart.com Nov 26 (2 days ago) to me Dear Sir/Ma'am, We thank you for writing to us, we regret for the inconvenience caused to you. Please accept our sincere apology for the delay due to accumulated loads and delay in clearance and delivery accordingly. We are checking for delivery at the earliest till then bear with us. Please feel free to contact us at [protected] for further assistance. regards Jhuma Parui │ Senior Executive–Customer Service Blue Dart Express Limited, Kanak Building, 2nd Floor, 41 J. L. Nehru Road, Kolkata-700071, India. [protected] │ F +[protected] │ * [protected]@bluedart.com│ www.bluedart.com For details visit https://www.bluedart.com/tdd.pdf
                Aug 13, 2020
                Complaint marked as Resolved 
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                  R
                  Rahul Gurgaon
                  from Delhi, Delhi
                  Nov 27, 2014
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                  Address: Gurgaon, Haryana

                  I am expecting a package( waybill no [protected] ) and the Gurgaon delivery are updating false status "consignee not available" without turning up for delivery. Funnily the call center[protected] does not have a "concept" of complaint number or trouble ticketing as confirmed to me by the agent . Really pathetic the locak Gurgaon franchisee and Manager should be taken to task
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    D
                    dinesh243
                    from Moga, Punjab
                    Nov 27, 2014
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                    Address: Gurdaspur, Punjab

                    [protected], [protected], TRACKING NUMBER FROM BATALA PUNJAB PINCODE 143505 CONTACT NUMBER IS [protected] I PURCHASED MANY PRODUCT ONLINE SOME OF SELLER SEND ME PRODUCT FROM BLUEDART FIRST I WANT TELL ABOUT POOR SERVICE ALWAYS TAKE PRODUCT REACH TO ME 10 DAYS SECOND ..AMRITSAR CUSTOMER CARE DOESN'T PICK UP ANY CALL AND 3RD WORST PART OF THE SERVICE IS . THAT I ORDERED 2 FREE PRODUCT SAMPLE ONLINE THEY SEND ME THAT PRODUCT FROM BLUEDART COURIER EVERY TIME THAT DELIVERY GUYSS COME IN MY HOME ASKK MONEY FROM ME . TO DELIVER PRODUCT THAT IS PREPAID. ONE DAY IAM NOT AT HOME HE TAKE 20 RSS FROM MY MOM IN PREPAID ORDER .. AND SAMPLE PRODUCT WAS ONLY 6 RS AND 30 RS . NOW I NEVER SHIPPED OR RECEIVED PRODUCT FROM BLUEDART
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                      B
                      Biplab. Myfamily
                      from Bengaluru, Karnataka
                      Nov 26, 2014
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                      Dear Sir, I recently bought a router from Snapdeal.com on the 29th Oct 2014. But steel now I can't receive my product from Blue dart courier service. After that I contact Snapdeal's customer care & Blue dart customer care also. But he cannot help me. He give me more & more date. As the delivery has been delayed, I have lost my customers and caused us a great financial loss. Therefore, I face more & more Problem. Order copy are enclosed... So, I have requested to you that, kindly take a necessary action against this Blue dart courier service. Regards, Biplab Mandal
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Dear Biplad,

                      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
                      Thank you for cooperating.


                      Regards,
                      Snapdeal Online Team
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                        S
                        Sritej Maini
                        from Pune, Maharashtra
                        Nov 25, 2014
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                        Address: New Delhi, Delhi

                        My waybill number is [protected] the estimated delivery date was 18 November I have written countless mail to them asking them deliver calling them on tollfree doesnt help Everyday they tell me it will be delivered Today (25/11/2014) I was told it will be delivered at any cost then again at 16:00 I was told it will be delivered today only then on calling them they tell me they cant deliver it They are playing with their customers Shritej Singh Maini ([protected])
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          amrita goswami
                          from Kolkata, West Bengal
                          Nov 25, 2014
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                          Address: Kolkata, West Bengal

                          Hello, I am mailing to register a complaint about the service rendered for my package having Waybill No : [protected].The package has been kept on hold for the last 16 days despite repeated instructions from me and from sender to deliver.The Blue Dart delivery person had spoken to me on 8th Nov. Since I was out of station I had asked for it to be delivered on 10th Nov.However, the package was not delivered. I contacted the sended - Fab Bag and they in turn contacted Blue Dart to deliver. Again there was no action taken.I called Blue dart on 21st, 24th and 25th of Nov. Each time I was promised that package will be delivered. But nothing has happened since. Apparently Blue Dart has lost the package else they should either deliver it to me to return to sender. Please let me know if you any do anything to redress this issue.
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            ikhan33
                            from Mumbai, Maharashtra
                            Nov 21, 2014
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                            Address: Kolkata, West Bengal

                            This is the third time in last two months my shipments through Blue Dart courier has been delayed. Last two couriers were delivered in more than double the expected time after repeated complaints. My last shipment (AWB No. - [protected]) is still not delivered although the expected delivery date given by Blue Dart has already passed. This time also after repeated contact from my side, now when the expected delivery time has passed, they have replied mentioning some regulatory clearance process. There has been no update of delivery status in last two days from their warehouse. The item is a small video signal converter costing about 1800 INR.(God knows what regulatory clearance takes more than 2 days). I have received international shipments in less time (After all due regulatory clearance process). Neither me nor any of my friends have ever received any shipment in proper time from Blue Dart courier. This we say from our experience of online shopping for last 5 years or so. In 2013 Blue Dart could not deliver a pack of gourmets (coffee) of about INR 1200 from Mumbai. They said form 50 was required whereas form 50 is not required for Kolkata - 700014 (My postal PIN). Lastly I also blame ebay.in for choosing such poor logistics partners even after repeated incidence of defaults by Blue Dart & complaints from customers like us. It is the buyer who suffers. We do not opt for online shopping for refund or harassment but for the convenience of good unique deals. But malpractices like these are denting our faith on online shopping sites like ebay.in Consumers & fellow citizens be aware of poor services of Blue Dart courier. Jai Hind.
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              Samarth R
                              Nov 21, 2014
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                              Address: Bangalore, Karnataka

                              My package was supposed to be delivered today as per the tracking website. I was at home all day! When I tracked my package it said "out for delivery" but I never received my package. Then again when I tried to track my package it said "delivery attempted, premises closed" I was at home the whole day but no one showed up. I didn't even receive a call from the delivery person. It is a very important package. Please help! My way bill:[protected]
                              Complaint marked as Resolved 
                              Finally got my product delivered. After making several calls to them and visiting the Jaynagar hub. They told me it was out for delivery and then I called the delivery guy and got it delivered.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                Gaurangi Jhunjhunwala Choraria
                                from Delhi, Delhi
                                Nov 21, 2014
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                                Address: Kolkata, West Bengal

                                I have lastly faced a very bad service and a late delivery and NO co operation from your end. I had called for a very important document on 19/11/2014 by way bill no. [protected] which should have reached to me by 20/11/2014. Till date I have not received the document. After contacting your customer care I was told that the document has been lying in the wrong delivery centre and it will take another 24 hours to get it delivered as there is no manpower to deliver the same.The reason for the document lying in the wrong delivery centre was a big mistake on your part as they misread the pin code number as 700002 instead of 700020. In spite of me telling them again and again that the document is very urgent and important my request was not accepted and nobody cooperated. I was told to go and pick up the document by myself if it was that important.
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  prankur1986
                                  Nov 19, 2014
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                                  Address: Indore, Madhya Pradesh

                                  Hello, Im complaining about rude behavior of staff. The staff said they went on address but it was locked. I said ok I will collect from your office they said we cant give you there, then I said ok I will wait upto 12pm or you can deliver it after 3pm so that someone would be there at home to collect they said we only deliver from 12pm -2pm in that area. The boy was asking me to take leave to collect the package. Im trying to contact them they are not replying phone calls. Please respond ASAP. Regards, Prankur Joshi Mb [protected]
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    Siddhartha Ghosal
                                    Nov 18, 2014
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                                    Address: Kolkata, West Bengal

                                    Waybill No : [protected] Pickup Date 15 November 2014 From Gurgaon To Kolkata Status Network Delay, Will Impact Delivery Expected Date of Delivery 17 November 2014 If the passport is not delivered by 19th, My wife has to cancel over seas travel to South africa and will result in loss due to flight bookings and accomodation worth 3 Lakh rupees. What options do I have to priorotize and get the passport delivered.
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    my shipment status shows "Network Delay, Will Impact Delivery". its is been showing this status since 3 days.i.m very much worried about the shipment delivery in time as there is alot of connected work with the shipment.it has to reach hyderabad from ludhiana. it was shipped on 24/10/2015.and from 26/10/2015, it is showing "Network Delay, Will Impact Delivery". please look into the issue. Waybill No : [protected]
                                    My waybill number [protected].It is shown as network delay and will impact delivery.I am worried about my shipment as it has a bike and also my household items.
                                    Please look into this issue
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                                      hrclock
                                      from Calicut, Kerala
                                      Nov 18, 2014
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                                      Address: Chennai, Tamil Nadu

                                      Dear Sir, This is my waybill number [protected]. The courier had been shipped on 15th Nov. U have given the delivery date is 17th NOV. But till now i am not receiving the material. I contacted the customer care, but they aren't also knowing the exact status. Still it is not delivered to chennai. First time i am hearing the blue dart is making us as a fool. I want the status of my courier and when can i receive the material.
                                      Blue Dart Express customer support has been notified about the posted complaint.
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