Blue Dart Express Complaints & Reviews

Never ever try blue dart for courier (Worst Service) My Order no. [protected], it got dispatched on 14th May 2015 which is not received till yet, the courier was from bank regarding the loan, Reason is delivery house locked at this whole day open . These blue dart people does not know to contact the person whom the courier has to reach if they could not find the address and get the details, How smart these Blue dart peoples? Even though the phone number has been mentioned in the front side of the courier itself. I am totally frustrated by the service that they made to deliver the courier. I have searched for the customer care number and I am trying many times but this not reachable always saying the route are busy. Please guys my humble request, do not ever try BLUE DART, its good for nothing. Courier Details Way Bill Number [protected] Name Jitender Kumar, Contact [protected] Regards, Jitender

Hello myself Dr Ashish Dadhich from Bikaner. my email id is [protected]@gmail.com .I have a complaint against BLUEDART COURIER BIKANER RAJASTHAN. I ordered a Laptop mouse on 6th may 2015 at Amazon.in which was to be delivered to me. Bluedart was the courier company assigned to deliver it at my residence in Bikaner. my product tracking number was [protected] . and product was TARGUS AMU09701AP51 Armor Mini Trace Mouse. On 14th may I received a message that the product has been refused by you and so it is being sent back to Amazon. whereas the truth is no one came to my home to deliver the product . I have a joint family and there are 17 members .So there is no question of no family member being there to receive it either . I contacted Amazon customer service after no one picked my call at bluedart office in bikaner. They said sorry for inconvenience and promised to tell bluedart to deliver it on next working day. But today on 21st may again I got the same message of refusal of product by me. I was eagerly waiting for the product at home and it has caused severe mental stress to me. I have decided never to use Bluedart courier services and would advise the same to others also. I would request the consumercomplaints.in forum to do something about it if they have any power against this mighty bluedart who delivers product on its own will and make sure it doesnt happen again Thanks.

Dear Team, My courier is arrived from Mumbai from last 10 day but i have not received the same & when check in their tracking system it shows "address is incorrect". They neither contact with me, nor try to approach at said address update wrong information "address is incorrect". Even after submitting my complete address still they have not deliver the same. Waybill Number : [protected] [protected][protected] Pickup Date : 11 May 2015 From : MUMBAI To : JODHPUR Status : CONSIGNEE'S ADDRESS INCORRECT | Check E-Mail details which i have communicate with their customer care. [protected]@bluedart.com May 20 (1 day ago) to me Dear Sir, We sincerely regret the inconvenience caused to you in lieu of the below. We have informed concerned team to arrange this delivery at the earliest. Please confirm receipt of the same. We are also taking up the matter with concerned so that any type of delays is avoided in future. Incase of further assistance please write back to us. Follow us on Description: Description: fb.png www.facebook.com/bluedart.official Best Regards Himani Sharma │Executive - Customer Service│ Blue Dart Express Limited Regional Office (North), 04th Floor, Elegance Tower, Plot no 8, Non Hierarchical Commercial Centre, Jasola, New Delhi-110025'[protected] │* [protected]@bluedart.com│ www.bluedart.com Follow us on Description: fb.png www.facebook.com/bluedart.official From: Saurabh Mathur [mailto:[protected]@gmail.com] Sent: Tuesday, May 19, 2015 1:33 PM To: HIMANI S /CS /DEL NRO/EXEC Subject: Fwd: NetMail:2368796:Consignment not received & updated wrong information Dear Mam, Till date i have not received the courier neither your team agree to collect it from my side. I dont know what is the issue to handover me my courier when i am ready to produce all my original docs. Not a single visit made from your delivery boy yet. Please take urgent action otherwise i will take legal action. Regards, Saurabh Mathur M :[protected] E-Mail :[protected]@gmail.com "Believe in Relationship" [protected] Forwarded message[protected] From: Date: Mon, May 18, 2015 at 11:14 AM Subject: RE: NetMail:2368796:Consignment not received & updated wrong information To: [protected]@gmail.com Dear Sir, Please accept our sincere apology for inconvenience caused to you and for the delay in the delivery of your shipment. Further to confirm you that your feedback regarding the delay is being looked into seriously. We have already started working towards the corrective measures which are currently under process of implementation. We sincerely hope to overcome this & regain your trust in our service. At the same time, we have also informed to operations head to arrange the urgent delivery of said shipment. Please bear with us and allow us sometime. We also assure you the best of our attention at all times. Please feel free to write back to us for any further assistance. Incase of further assistance please write back to us. Follow us on Description: Description: fb.png www.facebook.com/bluedart.official Best Regards Himani Sharma │Executive - Customer Service│ Blue Dart Express Limited Regional Office (North), 04th Floor, Elegance Tower, Plot no 8, Non Hierarchical Commercial Centre, Jasola, New Delhi-110025'[protected] │* [protected]@bluedart.com│ www.bluedart.com Follow us on Description: fb.png www.facebook.com/bluedart.official From: Saurabh Mathur [mailto:[protected]@gmail.com] Sent: Saturday, May 16, 2015 7:27 PM To: HIMANI S /CS /DEL NRO/EXEC Subject: Fwd: NetMail:2368796:Consignment not received & updated wrong information Dear Mam, Its really a shameful service from your side . Last 4 days your team is not delivering my courier neither approaching me at a single time & even after giving detailed address with landmark to local office & you also they are updating address incorrect in your portal . While calling to your office they are not picking call in once. Even not have justification. When i am asking to collect the same they are denied the same & giving me credit card manager number who also not picking call. What the hell you people are doing. Just irritating the people. Pls check tracking portal which they updated even after giving you complete details. Regards, Saurabh Mathur M :[protected] E-Mail :[protected]@gmail.com "Believe in Relationship" [protected] Forwarded message[protected] From: Date: Sat, May 16, 2015 at 11:02 AM Subject: RE: NetMail:2368796:Consignment not received & updated wrong information To: [protected]@gmail.com Dear Sir, This is to inform you that we have already shared the details with branch same can be verifiedand they will arrange the delivery at the earliest.Please bear with us. Incase of further assistance please write back to us. Follow us on Description: Description: fb.png www.facebook.com/bluedart.official Best Regards Himani Sharma │Executive - Customer Service│ Blue Dart Express Limited Regional Office (North), 04th Floor, Elegance Tower, Plot no 8, Non Hierarchical Commercial Centre, Jasola, New Delhi-110025'[protected] │* [protected]@bluedart.com│ www.bluedart.com Follow us on Description: fb.png www.facebook.com/bluedart.official From: Saurabh Mathur [mailto:[protected]@gmail.com] Sent: Friday, May 15, 2015 4:05 PM To: HIMANI S /CS /DEL NRO/EXEC Subject: Re: NetMail:2368796:Consignment not received & updated wrong information Dear Mam, I have talked with local person at Jodhpur Office & communicate my address, they assured me to get the same delivered today. However please note my complete address & ensure the urgent delivery today. Saurabh Mathur C-O Sunil Kumar Mathur 25 E 11, CHB Near Indo Public School, Jodhpur (Raj.) M : [protected] Regards, Saurabh Mathur M :[protected] E-Mail :[protected]@gmail.com "Believe in Relationship" On Fri, May 15, 2015 at 3:42 PM, wrote: Dear Sir, We value your feedback and apologise to you regardfing the inconvenience caused . The shipment is undelivered for the reason " Address incomplete ".Kindly provide us your complete address so that same can be verified with the address written on the packet. Incase of further assistance please write back to us. Follow us on www.facebook.com/bluedart.official Best Regards Himani Sharma │Executive - Customer Service│ Blue Dart Express Limited Regional Office (North), 04th Floor, Elegance Tower, Plot no 8, Non Hierarchical Commercial Centre, Jasola, New Delhi-110025'[protected] │1 [protected]@bluedart.com│ www.bluedart.com Follow us on www.facebook.com/bluedart.official -----Original Message----- From: [protected]@gmail.com [mailto:[protected]@gmail.com] Sent: Friday, May 15, 2015 12:07 PM To: JIGNESH T. /CS /DEL NRO/MGR; ANU ARORA /CS /DEL NRO/SR.EX; ROHIT BOBAL /CS /DEL NRO/A.MGR Subject: NetMail:2368796:Consignment not received & updated wrong information Email id : [protected]@gmail.com Tel no : [protected] Shipper/Consignee/Third Party : Consignee Comments : Dear Sir, My courier is arrived from Mumbai from last 3 day but i have not received the same & when check in your tracking system it shows "address is incorrect". How poor service is that you are not delivering the courier, neither contact with me & update wrong information. Deliver the courier urgently. Waybill Number : [protected] [protected][protected] Pickup Date : 11 May 2015 From : MUMBAI To : JODHPUR Status : CONSIGNEE'S ADDRESS INCORRECT | Regards, Saurabh Mathur M : [protected] E-Mail : [protected]@gmail.com

I have ordered gym equipment and order reached sanjay place Agra Offic...I made a call to Agra blue dart a lady picked it up and hang me on call and attend her personal call and I was listen all her conversation. After 8minutes she replied to me and ask my order id ...I gave her and she didn't reply to my query about status...then I asked her is this courtesy to attend a customer then she abruptly replied"haan madam, kya karlogi" personal call customer call SE jayada important hoti hai... I mean what is this going in blue dart services...employee should be trained atleast with telephone etiquitte... Please take some action against her...and in the last she has not deliver my order

i had ordered two products from amazon.in one was bajaj mixer n other was morphy richard iron it was to be delivered on 15th may by Bluedart but it has not been delivered yet neither they contact me for telling reason behind this delay i tried calling them but no use

I often get consignment delivered at my resident address locality/area by all the courier services in town. Even I received couriers/consignment through Blue-Dart Courier at my present residential addressed locality/area. This time my bellow mentioned orders are shown as out of delivery area in the Tracking History of the consignment. I have got calls from Snapdeal[protected] twice in the evening around 1700 hours on 18th May 2015 saying that Blue-Dart attempted delivery but failed, do I want delivery again? I was quite surprised that throughout the day my family was present at home, than how the delivery was failed? Only after checking the tracking details I came to know that my locality is now out of Blue-Dart delivery area, its very surprising. Snapdeal Order No.- [protected] Product Dispatch Sub Order No.- [protected] Waybill No.- [protected] Ref No.- SLP[protected] Snapdeal Order No.- [protected] Product Dispatch Sub Order No.- [protected] Waybill No.- [protected] Ref No.- PI[protected] So, I would like to know in this context that what is Blue-Dart's delivery area and does it have an uniform delivery responsibility/obligation guideline considering the following queries: 1. Whether whole municipal area is covered? 2. Whether some specific Postal Index Number location/areas are covered? 3. Whether some specific roads, lanes, by-lanes etc. only covered? 4. Whether a specific area map is followed? 5. Whether solely depend on the wish of the local Blue-Dart agent? Therefore I would request your kind office to clarify the queries. I shall be looking forward to your replay.

The seller shipped the item on 10th May2015 by bluedart Airway bill number: [protected] and should have reached me by 16th May 2015, but unfortunately i have not recieved my item despite several reminders and calls all gone waste. They are not responsive and despite my best efforts I lodge this complaint. Their site shows item delivered but i have not recieved this item.

i am vanish rao from nizamabad, telangana. i have taken my ielts test on 25 april and my score card has been sent through blue dart couriers. the shipment has been arrived to my home town and returned back to the origin. i dont know the exact reason why they returned back. nizamabad blue dart couriers are irresponsible. its second time for me. so please take severe action. now how should i get back the score card as it is important to me. they did not intimate us and i didnt get any message. and now i tracked my status, its showing as returned back to origin. even if they call us we go to blue dart couriers and recieve my score card from office itself. HOW WE KNOWS THAT THE SHIPMENT ARRIVED TO NBIZAMABAD, SIMPLY IRRESPONSIBLE. and iam waiting for the courier but now iam not in a position to leave this matter please take some action

Mu consignment no [protected] which has not been delivered yet. One guy called me day befor yesterday on 15th may but i was not there so i asked to deliver at my house but he refuse and said that he will deliver after showing my id proof so i asked him to come by next day at 9am he agreed. I waited till 9:30 but he dint turnedup and they not even bothered to take calls i regularly trying their no but they don't pick up the calls. And now when i gave my id to younger brother to collect the cards they are saying that they need his id proof as well. So i requested them to deliver it by sunday earlier they are ready to deliver it by Sunday but now they are saying it is their weekoff. Please suggest me what to do. Will i get my parcel or not. This is just harassment. You are enjoying to harassing me thats it. Please deliver it by today till EOD

Hi, My name is Mr. Mervin Fernandes, a resident o[censored]surli Panvel. On Monday, 11/5/2015, while I was away in office, the DHL Blue Dart delivery personnel tried to deliver something to me. As I was away, they left an intimation to collect the parcel from the Kamothe facility. As a result, I visited the Kamothe facility the next morning 12/5/2015 at around 9:50 am. I produced the physical intimation, which contained the tracking id. For the next half and hour or so, I was advised, the staff is trying to locate my shipment. That's not all, there were a few people who had reached the facility before me and they too were complaining about a illogical behavior of the staff. As the door was open, I could see the staff actually having fun and enjoying themselves. They were busy playing games with people's parcels, abusing each other in Marathi as is always the case with those people. As I was getting late to reach office, I left without the package. I wish to highlight this incident, as I only ended up wasting my time, energy and money to achieve nothing. Why was I called to the facility if the staff could not provide me the parcel. Besides, how long is considered acceptable to make a person wait. This is not the first time I have had issues with the Kamothe branch of DHL. Can someone advise on this

Consignment number [protected] K VIMAL KUMAR. As I was out of station I requested blue dart to deliver my courier by today 16th May before 1pm, which they agreed. They have the same request by mail updated in their system, but the Madurai blue dart refuses to deliver by today. Please deliver it before 1pm today

Dear sir My name is r.sumanth im from nuzvid town, krishna (DT), ANDHRA PRADESH i am totally disappointed because my friends, family an relatives are purchases online every day we will recive nearly 5 couriers through blue dartwe will prefer blue dart because of fast delivery but here the delivery boy is charging amount for eatch cover in town so please avoid this and take action otherwise we will prefer another courier service. please do needfull His name is -: ramu his number is -:[protected]

I have placed an oder of symphony winter air cooler on 06 may, 2015. Initially delivery date was 11 may, 2015 and later received a message that show EXCEPTED DELIVERY DATE 13 MAY, 2015. MY ODER DETAILS Order ID [protected] Waybill No : [protected] Reference No : SLP[protected] I tried to contact BLUEDART SURFACE AWB NO. courier service but haven't received any response from them. I even tried to track my oder and get such response Consignee Refused To Accept. They never not tried to contact me.What is this it's really ridiculous to see such kind of response.

My AWB is[protected] and the courier agent were unable to deliver due to additional address details required, but the same courier company has delivered A consignment of AWB [protected]in time on same said address.why they didn't required additional address details at that time for delivery.or otherwise they would have given a call at the time of delivery if the courier person was unable to find the address. Reason seems to be an silly one. Hope you will respond to this and deliver the consignmen t by today without any excuse.

My daughter Samridhi Sharma has applied for PAN Number from 125_126 Adarsh Nagar Pali When I did not received the envelop up to[protected] then I inquired about the position through online then i got information about document that has been delivered on[protected] but originally i had not received up to[protected] When i have inquired at your local office at pali on[protected] then concerned person told me that envelop is still with their then i have asked that why you have not delivered this envelop at home address? His answer and behaviour was not satisfactory. Delay in delivery of envelop after lapse of one month and six days. It was not satisfactory services and it comes under deficiency in service. Please take necessary action against your local office of pali and inform me about the action otherwise I will move a complaint against this deficiency in local consumer forum. Thanks

Dear Sir/Madam, With ref. to subject message, please note that we are all time facing your bad services for delivery & also note that we had courier[protected] from mumbai but we still not received this courier[protected]:40 pm & our Doc. no[protected]. So, please look above matter & solve this problem permanently.

Dear Sir / Madam Good Day. I would like to inform you that my relative send me courier from Uttrakhand as per your Bill NO: [protected]. Your delivery man came in my house on 06 May 2015 around 15:00 that time we was not there he called and I informed him come tomorrow. Next day I found in your tracking system that Premises Closed around 09:23, I was surprised Immediately I visited AJC Service Centre and simply ask my area delivery man about my parcel, he delivered me my parcel, Then I asked did you visit my house morning he was just like statue he didn’t say anything. It means simply seating in office he writes that premises is closed. Please take action like this delivery man, its spoil your name, BLUE DART Reputation will be bad. Thanks / Regards Shahzadi Begum +91 [protected]

Hi I am very much surprised with Blue dart delivery .Even though they deliver 4 times to address the simply change the status to Consignee'S Address Unlocatable/Landmark Needed.Waybill No : [protected].Previous consignment delivered without any problem [protected].This kind of false status is not acceptable.please tell them to do a google search. https://www.google.co.in/maps/place/VRS+Citadel+Apartments, +Balagere+Rd, +Chinnappa+Layout, +Devasthanagalu, +Varthur, +Bengaluru, +Karnataka+560087/@12.9388072, 77.7443837, 17z/data=!3m1!4b1!4m2!3m1!1s0x3bae12786da35ab5:0x[protected]fbe2524

My tracking number is 11478486 and given another number is [protected].and my order was approximate on 22 april. I tracked my courier it shows status consignees address is unlocatable. I tried to contact with courier office in Nanded but they did not picked up my call.

Dear sir Please read following message received from Bajaj Finservises where the card sent by then is not received by me. My address is not changed since last 22 years. Please look in to the matter. "Thank you for writing to us at Bajaj Finserv. We understand that you have not received your EMI Card. Kindly find mentioned below all essential details confirming that the card was sent across to you by blue dart Courier service on 03/02/2015by Airway bill num – [protected] We wish to confirm your mailing address: HNO 1 VAKRATUND APPT NR CANARA BANK PUNE 411037 HNO 1 VAKRATUND APPT NR CANARA BANK PUNE 411037 If there is a change of address, you could either call us on[protected] and email us at [protected]@bajajfinserv.in, along with address proof scanned copy. EMI Card delivery status also can be tracked with the help of above mentioned Airway Bill number using search option available on official site of Blue Dart www.bluedart.com or for Speedpost - http://services.ptcmysore.gov.in/Speednettracking/Track.aspx Any one of the following documents can be considered for address change, same should not be more than 3 months old at the time of submission: Electricity bill Water bill Mobile bill Landline phone bill Bank statement LIC Insurance receipt Employer certified residence address proof Customer full name and address should clearly match with our records.