Blue Dart Express Complaints & Reviews

I have sent my 5 bags from Bangalore to Delhi on 16th Oct 2014, with waybill No:[protected]. I was assured that consignment will be delivered within a week time but now it has been 15 days and I have not received the consignment so far. i am trying bluedart customer service [protected] daily but this number is never reachable. I am not getting any positive response from anyplace. they are not at all supportive. The service is really pathetic. Will you please locate my goods and provide information at what time I ill receive my goods. Thanks. Megha Chaturvedi

Ordered from ebay, seller shipped item on 19th which showed up on blue dart on 21st. It reached delhi on 22nd and from last 4 days it is still showing SHIPMENT FURTHER CONNECTED! Waybill No : [protected] Pickup Date 21 October 2014 From Gwalior To Mumbai Status In Transit Await Delivery Information Expected Date of Delivery 24 October 2014

This is the worst experience with any courier service in my lifetime. Even local couriers give better service than Blue Dart. I have 2 shipments pending from Blue dart with AWB number 1) [protected] and 2) [protected]. Since 3 days i am contineously calling the customer care[protected] for my shipment delivery status and every time the executive confirms me that it will be delivered the next day. But still i have not received any of the two shipments. Blue dart does not even have courtesy to give a call and inform me about my delivery status. I want Rs 1 lac as compensation for mental torture and harressment and also for my both shipments as i am sure that they have lost both my shipments. I want immidate action to be taken against Blue Dart and help me to get my compensation. Regards, Viral Desai Mob: [protected]

I've not yet received my consignments with way bill nos [protected], [protected], [protected] dispatched from Nykaa, nither do they provide tracking update... last tracking update shown is on 20th of october.. kindly look into the matter n revert back the update to [protected]@gmail.com..

The shipment has arrived from Faridabad to Delhi in 10 days . So its Bull Cart Express. Waybill No : [protected] Pickup Date 21 October 2014 From Faridabad To Haridwar Status In Transit Await Delivery Information Expected Date of Delivery 25 October 2014 Status and Scans Location Details Date Time * Rama Road Hub Shipment Arrived 29-Oct-2014 04:34 Far Cod Processing Centre Shipment Further Connected 22-Oct-2014 01:59 Far Cod Processing Centre Shipment Arrived 21-Oct-2014 22:17

Waybill No : [protected] booking date Mumbai Etail Warehou 23-Oct-2014 17:11 Expected Delivery date - 27-oct-2014 Bhopal. I still didnt get my package, its already been too late and blue dart customer care people says we dont know where is my package. Shipment is moving inside Delhi since 3 days.

Today 29/10/2014 i have order some product on flipkart on 14 oct 2014 and they have dispatched on 15 oct 2014 through BLUE DART AWB no.[protected] Till date the status are showing same Network Delay, Will Impact Delivery 16-Oct-2014 - 12:24 i have call lot of time to blue dart costumer care but they have not confirm where is my product.

When we are at home how they say premise closed at Nagpur today 29/10/2014. Waybill No : [protected] Reference No :[protected] tatus and Scans Location Details Date Time * Waybill No : [protected] Nagpur Delivery Attempted-Premises Closed 29-Oct-2014 15:20 Nagpur Shipment Out For Delivery 29-Oct-2014 10:07 Nagpur Shipment Arrived 29-Oct-2014 10:03 Mumbai Hub Shipment Further Connected 26-Oct-2014 04:06 Mumbai Hub Network Delay, Will Impact Delivery 25-Oct-2014 18:49 Mumbai Hub Shipment Arrived 25-Oct-2014 18:45 Mumbai Etail Warehou Shipment Further Connected 25-Oct-2014 18:41 Mumbai Etail Warehou Shipment Arrived 25-Oct-2014 12:06 Pimpri And Chinchwad Shipment Further Connected 13-Oct-2014 21:55 Pimpri And Chinchwad Shipment Arrived 13-Oct-2014 17:34

I have send the document to local courier office in pune and been send across to Kolkata for clearance. But still the courier is in hold due to paperwork. There is no update from blue dart other than this status message in their website of tracking courier. Waybill No : [protected] Ccu Bda Warehouse On Hold For Regulatory Paperwork 29-Oct-2014 13:30 Ccu Bda Warehouse On Hold For Regulatory Paperwork 28-Oct-2014 16:04 Ccu Bda Warehouse On...

Dear Sir/Madam, I had booked a consignment from snapdeal on 16th Oct.2014 and the courier alotted for delivery was Blue dart. Initially I was happy. Due to Diwali festival week the consignment reached Bhilai on 28th Oct.2014 only . However, after receipt of the consignment at Bhilai (which was confirmed by Blue dart staff) the same has not been delivered after elapse of 24 hrs. I repeatedly contacted your staff at Bhilai (Mr. Satish and Mr. Ravinder) but till they are unable to trace my consignment. Of-late intentionally they are not attending my call. This type of service I never expected from one of the oldest and reputed courier service provider. Way Bill # [protected] Ref # PI[protected]

Waybill No : [protected]/Reference No : [protected] I can't receive any update status after 24th Oct. 2014 of my product and last date 27th Oct. 2014. I can't find any COD centre contact number for MALDA, Westbengal in website. Please take action as soon .

Still have not received the courier which was sent from Durgapur on 20th October to Bangalore ITPL. Yesterday I had called the customer service centre at 3 P.M in the evening and they told that it will reach within 5 P.M but even after waiting till 8 P.M in the evening nobody came to deliver. Again I had called up the guy in the service center picked up the phone and told it might be 9:30 P.M because the people got stck somewhere in Marathahalli and told me not to wait and confirmed that it will be definitely delivered within 29thOct First half but from the morning I have called up 3 times but still nobody knows where it is and when it will be delivered. And it is impossible to stay in office till 9:30 in the night. Already it is delayed for 9 days and in spite of that this is the kind of service we are getting. Very very disappointing for sure.

Hi, I have ordered from snapdeal. The item is expensive. I hope blue dart deliver in one peace what i see i was all 24hrs yesterday home waiting for parcel my address and phone number provided was very correct. You have never shown up to door or called me. Instead you put status update false - Delivery Attempted-Premises Closed which is so big lie. your service getting worst. and soon no seller or senders will use you. if you keep doing this. check online how much negative reviews you getting. you dont care at all ? ... I do not want to put my waybill number or reference number in here. but if you want i can pm you. Please freaking fix your service. you going to lose your customer. thank you, hp

My package with awb. [protected] was to be delivered on 24th October. Its 28th still no reports fro bluedart and there are no updates on package tracker page. Its an important delivery and i have been lodging complaints in the website for the whole day still no reply from the service center . I would like a quick reply and at the same time take care NOT TO USE blue dart again.

Dear Sir I was a regular customer of Blue dart for many year. But really sorry to say that i wont be dealing with Blue dart anymore. Yesterday for the second time i had a bad experience at the Blue dart service center at Vytilla in Cochin. I had an immediate parcel which has to be send to Mumbai from here, the lady who was in reception wasnt able to give a correct time of delivery, she was telling she wont be able to committ the delivery time even after 48 hrs. I took a risk to send it through DTDC Plus which got delivered today for just Rs.210. Wont feel like recommending Blue dart to anyone from here on...

My WAY BILL [protected]. Once I received call on my mobile that I am standing at some junction come and take your delivery it was not possible as I was in my office and this call was starnge. Later on 25-Oct I received call, I am neraby Mall at your other location. Come and take your shipment. This was wierd experience from Blue Dart. I called customer care and let them know entire matter they said by 27th Oct you will receive your courier. I did not receive anything and no one even contact me. I checked tracking on bluedart and saw updated " Consinee refuse to accept shipment on 25 th Oct and same updated for 27th Oct." Calling customer care and it is busy all the time. STRANGE IS THIS WHEN NO ONE ARRIVE THE ADDRESS THEN HOWCOME THEY SAY CONSIGNEE REFUSE. OTHER VERY IMPORTANT PART - I received other letters from same shipper at my right address blue dart is saying wrong pin while talked to customer care.

SIR, I bought a product from ebay.in and they shipped it on 21-10-14 the airway bill number is [protected]. and the expected date of delivery as per bluedart site was on[protected].. the last update on my courier was on[protected] ie, "shipment further connected -in transit". today is[protected] and i have no information on my courier until now. so where is my courier? and why there is no status update for last 7 days? why bluedart doing this to its customer? please help me as fast as you can. thank you.

Hi, My contact number is [protected].I am expecting a shipment having AWB#[protected].This was shipped on 11th oct but still I haven't received it.What kind of pathetic service blue dart is providing.In every 3 days status is repeating as 'out for delivery'!!

Dear Blue Dart Team, I thought of greeting you but however thanks to your extremely pathetic customer service i was devoid of having the blessings of my parents for Diwali. I really don't understand that a company which boast to conquer height in regards to performance, fail to deliver a shipment that is easy to carry by hand in 6 days. I even tried the customer care to get a genuine answer to my query. But as it looks like that they are very busy still to listen to my small problem.i don't really understand why i paid a courier service so much to get my work done when it is far away from being executed. A company like yours definitely has a good client base but keeping into consideration the sort of service that i have got from you defines how your incompetent quality is analyzed. forgive me for my words but It is Just not a package for me that you have handled mis appropriately, but a lot more.You people should thank that your operations are mostly in India, or else this sort of incompetence would be dealt in a legal way in the sophisticated countries. Since I am a number to you people hence I am looking forward

Hello sir, I am much disappointed with the courier service .As I have booked a order of a Phillips trimmer through "PAYTM" on 11 oct.They Shipped my product on 14 oct through "BLUEDART" with tracking Waybil no. [protected] and after tracking it for continuously it at last said that the product had been further connected from delhi.And for 6 days it has not been updated, When I tried to call the customer support of bluedart.First, the system is busy.Second, I made a call and they receive the receiver and no answer, as I can hear the background sounds.They do not reply my email.And at last I tried the number of delhi which is by chance given to me through AGRA bluedart and after trying .A men received and said that"sorry for your inconvenience caused, bcoz of high rush and in bulk we are not able to locate your parcel, and he assure me that the parcel is being stucken under the heavier and said that i will get my parcel in 2-3 working days.Now it is going to be 11 days and after a lot try every day every hour of calling they didnt receive my call and after through different no. same results.Now sir what to do no response from BLUEDART as well as PAYTM, As my precious time waste and I have to gift the product to my relative on diwali.And also one more thing my brother has also booked that same product on same date and same time and the same result as to me.That means 2 parcel is unknow.