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Blue Dart Express Complaints & Reviews

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Updated: Jun 5, 2026
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P
Priyanka Isai
from Delhi, Delhi
Nov 18, 2014
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Address: Pune, Maharashtra

Blue dart is very very slow in delivery. Blue dart have lost my snapdeal shipment and they even dont reply to my calls. After lot many day Bluedart guy received my call and said they will refund me back all my money but after then no steps has been taken from there side to refund. Even though I haven't received my shipment, status ws marked as delivered directly its really a rubbish. Snapdeal Order no: [protected] Please help me to resolve this issue asap.
Blue Dart Express customer support has been notified about the posted complaint.
Dear Priyanka,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team
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    SAT NARAYAN
    from Kolkata, West Bengal
    Nov 17, 2014
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    Address: Kolkata, West Bengal

    Order ID [protected] Item FK Cameron Double Bed 1. Courier Name - Bluedart Surface 2. AWB Number - [protected] 3. Courier contact Number[protected] Consignment has been booked on 30/10/2014 but till date the delivery has not been done.Pl looked the matter and try to deliver immediately. Every time the customer care inform us the the item has been out for delivery.
    Blue Dart Express customer support has been notified about the posted complaint.
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      SatyakiMukherjee
      from Kolkata, West Bengal
      Nov 17, 2014
      Resolved
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      Resolved

      Sir, I have been ordered a product of Hair Building Liquid, they send me a message that through Blue dart they will send my product on the following reference tracking #[protected] . Bluedart pickup the product on 28th October, and on Status at first they wrote "Expected delivery date 5th November". Blue dart send my product on wrong address . I have mailed them 3-4 times about the status and wrong address, they mailed me only once and tell me product will be delivered within 48 hours on 10th November 2014, now it's 17th November. Still I have not received the product from them. I have attached two screenshot one of the Blue dart status another the mail . Please take necessary steps . Now Bluedart doesn't reply my email also.
      Aug 14, 2020
      Complaint marked as Resolved 
      Blue Dart Express customer support has been notified about the posted complaint.
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        sayak
        from Pune, Maharashtra
        Nov 11, 2014
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        Address: Kolkata, West Bengal

        I ORDERED A PRODUCT THROUGH SHOP CLUE.WHEN THE PRODUCT SHIPPED THEY SEND ME THE COURIER COMPANY NAME AND TRACKING NUMBER [protected].WHEN I CHECK FROM BLUE DART WEBSITE TRACKING STATUS SHOW.BUT AGAIN FORM NEXT DAY THE TRACKING NUMBER DID NOT SHOW ANY UPDATE OR SAID WRONG TRACKING NUMBER.NOW FROM SHOP CLUE WEBSITE THEY SHOW IT LOST IN TRANSIT.WHY THIS SERVICE DONE A REUPTED COMPANY LIKE BLUE DART.PLEASE GIVE ME UPDATE REPORT OF THIS PRODUCT. We are very happy to inform you that your Order #23337401 has been shipped.The tracking number for this package is [protected] and it has been sent via BD-Deal
        Aug 14, 2020
        Complaint marked as Resolved 
        Blue Dart Express customer support has been notified about the posted complaint.
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          Param2
          from Delhi, Delhi
          Nov 10, 2014
          Resolved
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          Address: New Delhi, Delhi

          Hi, I have couriered a Mug having Airway bill no. [protected] from Gurgaon to Bangalore in the matter of priority. Courier boy has charged the price for 1 Kg, however, the mug weight was less. I packed with bubbles and I asked courier boy to packed more for safety prospective for which he charged Rs. 50/- extra by saying, that his team uses Carton and thermcol for packing this type of items. So, I gave him Rs. 500/- for courier charges and Rs. 50/- for packing. However, the charges for courier is showing Rs 465/- on your website. This mean that Courier boy charged extra money from me which is against your business ethics. And also, he taken Rs. 50/- for packing however, he not packed that item any more due to which my mug got broken, Here also, he cheated me and broken the business ethics and made my shipment worst. One more thing, I not understand that why I not got the shipment details using my Airway Bill no. The courier boy has cheated me by taking Extra shipment charges, packing charges and broke my shipment. I would like to request you to look into the matter and provide compensation of it, Many thanks, Regards, Param
          Aug 14, 2020
          Complaint marked as Resolved 
          Blue Dart Express customer support has been notified about the posted complaint.
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            subramani21
            from Jangaon, Telangana
            Nov 10, 2014
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            Address: Chennai, Tamil Nadu

            Hi I have bought a NEW MAGIC MOP FAST SPINDRY WRINGER 2 MOP HEADS FAST SHIPPING[protected] from ebay for rs.832 paid through coupon code of 700 and remaining amount by payback points..and the payment is approved. The seller also shipped the item and gave me the bluedart tracking number. But the status shows the same. When I contact them thy ask me to contact ebay.but not able to reach ebay so raised a claim but still no response.i have got the coupon as claim for my previous purchase which I paid. And it will expire on 15Nov. I hope I ll get resolution here.i am ready to file a case on this also Subramani [protected]
            Aug 14, 2020
            Complaint marked as Resolved 
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              R
              R Abhinay
              from Cumbum, Andhra Pradesh
              Nov 10, 2014
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              Address: Anantapur, Andhra Pradesh

              i have brought an item from ebay on 13 oct 2014 and seller has shipped the item by 15 oct 2014 AWB no: [protected] from Mumbai to Anantapur for this the delivery date is given as 25 oct but it has not delivered and delayed to 8 nov 2014 but i have not yet recived the product today is 10 nov .it has received to bail hub by 19 oct 2014 why it is taking these many days from bail hud to anantapur is totaly meaning less .Take a response make sure it will be delivered soon
              Blue Dart Express customer support has been notified about the posted complaint.
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                H
                Haneesh Singhal
                from Delhi, Delhi
                Nov 10, 2014
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                Address: Alwar, Rajasthan

                I ordered an item from Amazonand my Waybill No : [protected] and Reference No : DGG8Vj2LR and package should be delivered till 7th Nov. . Seller sent me the item on time. When I am tracking it on Bluedart site there is no update after 3rd Nov. and last update is Shipment Redirected On Same Awb (Location: ALWAR) Address BLUE DART EXPRESS LTD C/O TNG AIR EXPRESS, B/H YO BIKE SHOWROOM, RLY STATION RD., SHOP NO. 12, TEJ MANDI Location ALWAR (Raj.). When I called them, they didn't respond and hang up the phone. I went to their office and asked them to search my packet. They said packet is not in their office, it is in delhi and when I called Blue dart centralized customer center, they told me that package is in Alwar. I am calling to customer service since 6th Nov. but till date nobody delivered the packet to my address. Please update the site with latest information and delivered the packet at my address on priority basis otherwise I have to take some legel action on Bluedart Courier Service.
                Blue Dart Express customer support has been notified about the posted complaint.
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                  D
                  Deval Kumar
                  Nov 10, 2014
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                  Address: Jamnagar, Gujarat

                  May I know what Bluedart is doing with my order waybill no. [protected]. From the last 5 Days it is on hold for some regulatory paperwork, Just tell me one thing that are you going to deliver my product ? How much time will you require if, 1 years, 2 years, 10 years ? How much ? Which kind of paperwork is this that it takes 5 days and so on till now to get complete. If you are not going to deliver my parcel, please give me back my parcel's cost amount and then keep the parcel on hold with you for as much time you want. I want instant action from your side, don't tell me that you are sorry for the inconvenience and I will have to wait for so and so working days, as I am waiting for the last 5-6 days and I am not going to wait anymore. I want instant action.
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    p_chitre
                    from Pune, Maharashtra
                    Nov 9, 2014
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                    Address: New Delhi, Delhi

                    I had purchased an Item from EBAY which was shipped through BlueDart Shipping The seller shipped the item on 03-Nov-14 and is required to deliver the item by 14-Nov-14. The shipping details are: Courier name: BLUE DART Airway bill number: [protected] Remarks: Shipped through preferred partner Mode: Domestic Priority Weight: 0.25 grams For more details you may call BLUE DART on [protected] or click the above link Date / Time Status Description Location 04/11/2014 02:43 On hold with LP CONTACT CUSTOMER SERVICE DELHI HUB 04/11/2014 01:25 In transit SHIPMENT FURTHER CONNECTED BIAL HUB 03/11/2014 22:29 In transit SHIPMENT ARRIVED BIAL HUB 03/11/2014 20:59 In transit SHIPMENT FURTHER CONNECTED AIRPORT SERVICE CENTRE 03/11/2014 15:31 In transit SHIPMENT ARRIVED 03/11/2014 15:31 Shipment picked up SHIPMENT ARRIVED AIRPORT SERVICE CENTRE 03/11/2014 10:33 Ready to ship Ready to ship bangalore BLUE DART NOT RESPONDING
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      I
                      itsdev
                      from Udaipur, Rajasthan
                      Nov 8, 2014
                      Resolved
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                      Resolved

                      Address: Udaipur, Rajasthan

                      Hello, I am posting this complaint from Udaipur, Rajasthan 313003. My 2 consignment was delayed by 3 days, which was to be get delivered by[protected]. I checked on-line and found that consignment will get delivered on saturday[protected]. Since, on saturday office is closed and so on friday itself[protected], i called to[protected] number saying that :- Me :- please deliver the items at my home rather than office. Bluedart :- Delivery boy will contact you tomorrow. Me :- ok On saturday. Delivery boy didnt called me and straight way he tried to deliver to my office. Since office was closed, it was not delivered. I tried to call Bluedart. I gave a call almost 30 times, most of the time phone is busy. Finally when Bluedart received the call, below is the conversation. Bluedart :- please provide me the consignment no. Me :- Provided all the details ie consignment number, Name, mobile numer, consignment shipped from Rajkot ( Gujarat). Bluedart :- Sorry, since office is close so we could not deliver. Me :- The deliver at my home. Bluedart :- We cant. Since it is company rules. Me :- I[censored] are following company rule so precisely, then why didnt u cant deliver now. Dont bother whether office is close or securiy gaurd is not available, deliver now as else deliver to my home. Bluedart :- We cannot do, on Monday it will get deliver. Phone Hanged. My complaint are:- 1> Why there is delay? 2> If i am the person who ordered the product and its me who wants to change the delivery address, i should get access. I am not asked them to deliver other state or something. I want compensation for this.
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Blue Dart Express customer support has been notified about the posted complaint.
                      My mobile number :- 0-[protected]
                      This is my mobile number :- [protected], I want to speak to Bluedart head office.

                      Tracking details not updated

                      I am Complaining against blue dart Courier service and my Complaint is i receive my product from Blue dart office on 25/09/2015 but still they don't show the Delivery of my product and the tracking no is [protected]
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                        A
                        aftabqaiser
                        from Kolkata, West Bengal
                        Nov 8, 2014
                        Resolved
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                        Waybill No : [protected] Reference No : D1vxgyVXR Hi i order a key board from amazon on 20 sep and the delivery date was 4 nov and it is haned over to BLUEDART but when i track my order they said that additional address require but i have given full address, at this address i receive lots of order and when i call to customer service toll free no which is not a toll free no([protected]) they did not receive my call even i call to the local office at Dum Dum they did not receive my call i gave my order details bellow. Please help
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          imkanishka
                          from Delhi, Delhi
                          Nov 7, 2014
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi

                          I had booked certain goods on Ebay on 26th October. First the seller delayed the parcel and finally handed it to Blue Dart on 3rd November. Now Blue Dart (AWB No [protected]) is showing that it has been indefinitely held up at Chennai airport for past 5 days. This is very bad service. Ebay is a world renowned name. If it wants it can definitely ensure better services for ebay customers from Blue Dart. Such service is definitely causing a bad name for both blue dart and Ebay. In a potential market like India's this could cost a lot for both companies. I hope the concerned people tackle the issue at the earliest.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            M
                            Ma R Chary
                            Nov 7, 2014
                            Resolved
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                            Address: Bangalore, Karnataka

                            Bluedart. It is not Express delivery. Worst & Waste service. BD is not willing to deliver product which has been shipped from HDFC bank. I supposed to receive it on 18-Oct-2014 but BD updates that " Consignee'S Address Incorrect" or " Delivery Attempted-Premises Closed" or " Consignee Not Available". My family and Landlord available at house all the time 24/7. Not sure really this people coming to address for deliver or just bluffing by updating all wrong information. Also, I received other parcel items through other courier services like Amazon, Flipkart, Indianpost, during last two weeks but why not Bluedart courier is not able to deliver my parcel. it is pathetic service i have seen this time. I hope someone should respond to my issue. From Regards Madhu [protected]
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              shahmikin
                              from Ahmedabad, Gujarat
                              Nov 7, 2014
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                              Address: Gandhinagar, Gujarat

                              Courier Way bill no. is -[protected]. This shipment shipped on 1st of November'14 from Haridhwar. But till date I have not received the courier. Courier is very important for me so do needful on urgent basis that I will receive it immidiately. Thanks and Regards, Mikin Shah-[protected]
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                sudipfreelancer
                                from Siliguri, West Bengal
                                Nov 6, 2014
                                Resolved
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                                Address: Darjeeling, West Bengal

                                I ordered an item from ebay and ebay seller sent me the item on time. From last 3 days it is with my local Bluedart office : . Pincode 734006 Address BLUE DART EXPRESS LTD NEAR FRIENDS UNION CLUB RAJA RAMMOHAN ROY ROAD EAST VIVEKANANDA PALLY Location SILIGURI. When I call them, they don't respond and hang up the phone. I went to their office and asked them to search my packet. They said they will send it to my address and did not help any further. I haven't got my shipment yet. I am afraid that they will return the shipment without notifying me because they had done so before once.
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  ARITRO SAHA
                                  from Kolkata, West Bengal
                                  Nov 4, 2014
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                                  Address: Kolkata, West Bengal

                                  I ordered a roti maker in snapdeal.com which was suppose to come in 28 of October by blue dart courier but it not came .And unluckily when it came i was not in home & missed it but they informed us that they will come on the next day but today is 04 of November my order is not delivered . Please sir look over it
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Nov 04, 2014
                                  Updated by ARITRO SAHA
                                  please look over it
                                  Dear Aritro,

                                  We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
                                  Thank you for cooperating.


                                  Regards,
                                  Snapdeal Online Team
                                  thank you sir for your co-opreation i have got my roti maker yesterday 8 of november
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                                    Vibhor Gupta22291
                                    from Pune, Maharashtra
                                    Nov 4, 2014
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                                    My credit card has been dispatched by 27, Oct.2014 still I did not get it. When I called at blue dart customer care they told me that due to miss printing of wrong pin code from their side delivery as been delayed & the same mistake is repeated again. Now I am trying to make them call the number but totally in vain. Very bad service they are giving to the customers.
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      Arpita Hore
                                      from Delhi, Delhi
                                      Nov 3, 2014
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                                      Address: Kolkata, West Bengal

                                      i have ordered a tablet on snapdeal on19th octber 2014. the delivery date was28th october 2014. today is 4th november. i donot get my product yet. i called snapdeal customer care for several times. they told me not to receive the product from bludart curier service now as i want to cancel it. i called bluedart but no one receive my call. my request is that please dnt deliver that product now.way bill no. [protected].. dont send the product now as i m not going to pay for this
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Dear Arpita,

                                      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
                                      Thank you for cooperating.


                                      Regards,
                                      Snapdeal Online Team
                                      I want to cancel my order no-[protected] because somebody has booked this order and I don't want to pay rupees to this product. Its reaching date is 25th nov.2014. i want to cancel it. please cancel it.
                                      Please cancel my order
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                                        archana-tarun
                                        from Amritsar, Punjab
                                        Nov 2, 2014
                                        Resolved
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                                        Resolved

                                        Address: Panchkula, Haryana

                                        I have ordered a mobile phone from Snapdeal on 24-oct-2014, the expected delivery date of the courier was 28-oct-2014 given by the Bluedart courier service. But even today 3-Nov.-2014, the order no. is- [protected], & Blue Dart AWB no. is [protected], when I track the courier today morning it is still in Rama Road Hub Delhi, from last 9 days it is in Delhi, (Delhi Hub or Rama road Hub) what is the reason of this delay please tell me, is it possible for Bluedart courier to deliver it to Kalka, & how long I should wait?
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        Blue Dart Express customer support has been notified about the posted complaint.
                                        Dear Archana,

                                        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                                        Thank You for your cooperation.

                                        Regards,
                                        Snapdeal Online Team
                                        Hi, I am Bhupender Sharma. I ordered a water purifier from snapdeal on 25 Feb 15 having Waybill No : [protected]. It's estimated delivery date was on 28 Feb 15. I tracked the courier on 27 Feb 15 status was out for delivery but at the end of the day they did not deliver the item and updated status as delivery delayed. And then I contacted them on phone they replied it will be delivered to you by tommorow. Again on 28 Feb 15 they updated the status as out for delivery but at the end of the day they did the same thing. And again I contacted them on phone they replied me that there is no vehicle available to deliver the item. So, I just wanna know that they will deliver the courier by their convenience or by customer convenience ? Plz do the needful so that in the future they will not show this casual behaviour while doing their job.
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