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Blue Dart Express Complaints & Reviews

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Updated: Aug 27, 2026
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V
Veeru83
from Mumbai, Maharashtra
Oct 30, 2014
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Address: Mumbai City, Maharashtra

This is the worst experience with any courier service in my lifetime. Even local couriers give better service than Blue Dart. I have 2 shipments pending from Blue dart with AWB number 1) [protected] and 2) [protected]. Since 3 days i am contineously calling the customer care[protected] for my shipment delivery status and every time the executive confirms me that it will be delivered the next day. But still i have not received any of the two shipments. Blue dart does not even have courtesy to give a call and inform me about my delivery status. I want Rs 1 lac as compensation for mental torture and harressment and also for my both shipments as i am sure that they have lost both my shipments. I want immidate action to be taken against Blue Dart and help me to get my compensation. Regards, Viral Desai Mob: [protected]
Aug 14, 2020
Complaint marked as Resolved 
Blue Dart Express customer support has been notified about the posted complaint.
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    Nimita
    from Brahmapur, Odisha
    Oct 29, 2014
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    Address: Howrah, West Bengal

    I've not yet received my consignments with way bill nos [protected], [protected], [protected] dispatched from Nykaa, nither do they provide tracking update... last tracking update shown is on 20th of october.. kindly look into the matter n revert back the update to [protected]@gmail.com..
    Blue Dart Express customer support has been notified about the posted complaint.
    Oct 29, 2014
    Updated by Nimita
    Waybill No : [protected] Reference No : NYK[protected]
    Pickup Date 18 October 2014
    From Mumbai
    To Bally
    Status Network Delay, Will Impact Delivery

    Status and Scans
    Location Details Date Time *
    Waybill No : [protected]
    Mumbai Hub Shipment Further Connected 20-Oct-2014 08:45
    Mumbai Hub Shipment Arrived 19-Oct-2014 21:01
    Mumbai Etail Warehou Shipment Further Connected 19-Oct-2014 07:15
    Mumbai Hub Network Delay, Will Impact Delivery 18-Oct-2014 21:50
    Mumbai Etail Warehou Shipment Arrived 18-Oct-2014 21:46
    * - 24 Hr Format

    The said way bill shows this information as on 30th of october
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      sandeep43
      from Narnaul, Haryana
      Oct 29, 2014
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      Address: Haridwar, Uttarakhand

      The shipment has arrived from Faridabad to Delhi in 10 days . So its Bull Cart Express. Waybill No : [protected] Pickup Date 21 October 2014 From Faridabad To Haridwar Status In Transit Await Delivery Information Expected Date of Delivery 25 October 2014 Status and Scans Location Details Date Time * Rama Road Hub Shipment Arrived 29-Oct-2014 04:34 Far Cod Processing Centre Shipment Further Connected 22-Oct-2014 01:59 Far Cod Processing Centre Shipment Arrived 21-Oct-2014 22:17
      Aug 14, 2020
      Complaint marked as Resolved 
      Blue Dart Express customer support has been notified about the posted complaint.
      Oct 29, 2014
      Updated by sandeep43
      The shipment has arrived from Faridabad to Delhi in 10 days . So its Bull Cart Express. Waybill No : [protected] Pickup Date 21 October 2014 From Faridabad To Haridwar Status In Transit Await Delivery Information Expected Date of Delivery 25 October 2014 Status and Scans Location Details Date Time * Rama Road Hub Shipment Arrived 29-Oct-2014 04:34 Far Cod Processing Centre Shipment Further Connected 22-Oct-2014 01:59 Far Cod Processing Centre Shipment Arrived 21-Oct-2014 22:17 . the shipment is to reach Haridwar and is still in transit.
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        Sagar Soniss
        from Bengaluru, Karnataka
        Oct 29, 2014
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        Address: Bhopal, Madhya Pradesh

        Waybill No : [protected] booking date Mumbai Etail Warehou 23-Oct-2014 17:11 Expected Delivery date - 27-oct-2014 Bhopal. I still didnt get my package, its already been too late and blue dart customer care people says we dont know where is my package. Shipment is moving inside Delhi since 3 days.
        Blue Dart Express customer support has been notified about the posted complaint.
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          soon5
          from Mumbai, Maharashtra
          Oct 29, 2014
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          Address: Mumbai City, Maharashtra

          Today 29/10/2014 i have order some product on flipkart on 14 oct 2014 and they have dispatched on 15 oct 2014 through BLUE DART AWB no.[protected] Till date the status are showing same Network Delay, Will Impact Delivery 16-Oct-2014 - 12:24 i have call lot of time to blue dart costumer care but they have not confirm where is my product.
          Aug 14, 2020
          Complaint marked as Resolved 
          Blue Dart Express customer support has been notified about the posted complaint.
          DAMN, this happens because of Diwali festival...And its a holiday season so there will be delays, don't worry you will receive your item in few more days else 100% money back. I understand the time you spent waiting for the arrival of product is pretty frustrating but what can be done with the way thing are in India right now. I am also waiting for my item, shipped via BLUE DART. It was shipped on 22nd Oct and supposed to be delivered on 27th Oct but still not delivered, when contacted Customer care for the same, they told me it is yet to be dispatched from the origin. REALLY MAN!! That was some expression i had on my face that time. Since 27th current status is Network Delay, Will Impact Delivery.
          All i can do is learn to wait and have patience.
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            Ktighare
            from Amravati, Maharashtra
            Oct 29, 2014
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            Address: Nagpur, Maharashtra

            When we are at home how they say premise closed at Nagpur today 29/10/2014. Waybill No : [protected] Reference No :[protected] tatus and Scans Location Details Date Time * Waybill No : [protected] Nagpur Delivery Attempted-Premises Closed 29-Oct-2014 15:20 Nagpur Shipment Out For Delivery 29-Oct-2014 10:07 Nagpur Shipment Arrived 29-Oct-2014 10:03 Mumbai Hub Shipment Further Connected 26-Oct-2014 04:06 Mumbai Hub Network Delay, Will Impact Delivery 25-Oct-2014 18:49 Mumbai Hub Shipment Arrived 25-Oct-2014 18:45 Mumbai Etail Warehou Shipment Further Connected 25-Oct-2014 18:41 Mumbai Etail Warehou Shipment Arrived 25-Oct-2014 12:06 Pimpri And Chinchwad Shipment Further Connected 13-Oct-2014 21:55 Pimpri And Chinchwad Shipment Arrived 13-Oct-2014 17:34
            Aug 14, 2020
            Complaint marked as Resolved 
            Blue Dart Express customer support has been notified about the posted complaint.
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              og.abraham65
              from Bemetara, Chhattisgarh
              Oct 29, 2014
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              Address: Durg, Chhattisgarh

              Dear Sir/Madam, I had booked a consignment from snapdeal on 16th Oct.2014 and the courier alotted for delivery was Blue dart. Initially I was happy. Due to Diwali festival week the consignment reached Bhilai on 28th Oct.2014 only . However, after receipt of the consignment at Bhilai (which was confirmed by Blue dart staff) the same has not been delivered after elapse of 24 hrs. I repeatedly contacted your staff at Bhilai (Mr. Satish and Mr. Ravinder) but till they are unable to trace my consignment. Of-late intentionally they are not attending my call. This type of service I never expected from one of the oldest and reputed courier service provider. Way Bill # [protected] Ref # PI[protected]
              Aug 14, 2020
              Complaint marked as Resolved 
              Blue Dart Express customer support has been notified about the posted complaint.
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                S
                Susovan
                from Delhi, Delhi
                Oct 29, 2014
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                Waybill No : [protected]/Reference No : [protected] I can't receive any update status after 24th Oct. 2014 of my product and last date 27th Oct. 2014. I can't find any COD centre contact number for MALDA, Westbengal in website. Please take action as soon .
                Aug 14, 2020
                Complaint marked as Resolved 
                Blue Dart Express customer support has been notified about the posted complaint.
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                  S
                  sudipta.user
                  from Bengaluru, Karnataka
                  Oct 29, 2014
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                  Address: Bangalore, Karnataka

                  Still have not received the courier which was sent from Durgapur on 20th October to Bangalore ITPL. Yesterday I had called the customer service centre at 3 P.M in the evening and they told that it will reach within 5 P.M but even after waiting till 8 P.M in the evening nobody came to deliver. Again I had called up the guy in the service center picked up the phone and told it might be 9:30 P.M because the people got stck somewhere in Marathahalli and told me not to wait and confirmed that it will be definitely delivered within 29thOct First half but from the morning I have called up 3 times but still nobody knows where it is and when it will be delivered. And it is impossible to stay in office till 9:30 in the night. Already it is delayed for 9 days and in spite of that this is the kind of service we are getting. Very very disappointing for sure.
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    H
                    Hardik Pargi
                    Oct 28, 2014
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                    Address: Ahmedabad, Gujarat

                    Hi, I have ordered from snapdeal. The item is expensive. I hope blue dart deliver in one peace what i see i was all 24hrs yesterday home waiting for parcel my address and phone number provided was very correct. You have never shown up to door or called me. Instead you put status update false - Delivery Attempted-Premises Closed which is so big lie. your service getting worst. and soon no seller or senders will use you. if you keep doing this. check online how much negative reviews you getting. you dont care at all ? ... I do not want to put my waybill number or reference number in here. but if you want i can pm you. Please freaking fix your service. you going to lose your customer. thank you, hp
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      Masum Habib
                      from Siliguri, West Bengal
                      Oct 28, 2014
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                      My package with awb. [protected] was to be delivered on 24th October. Its 28th still no reports fro bluedart and there are no updates on package tracker page. Its an important delivery and i have been lodging complaints in the website for the whole day still no reply from the service center . I would like a quick reply and at the same time take care NOT TO USE blue dart again.
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        Kish Ranganath
                        from Chennai, Tamil Nadu
                        Oct 28, 2014
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                        Dear Sir I was a regular customer of Blue dart for many year. But really sorry to say that i wont be dealing with Blue dart anymore. Yesterday for the second time i had a bad experience at the Blue dart service center at Vytilla in Cochin. I had an immediate parcel which has to be send to Mumbai from here, the lady who was in reception wasnt able to give a correct time of delivery, she was telling she wont be able to committ the delivery time even after 48 hrs. I took a risk to send it through DTDC Plus which got delivered today for just Rs.210. Wont feel like recommending Blue dart to anyone from here on...
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          smadhu45
                          Oct 28, 2014
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                          Resolved

                          Address: Bangalore, Karnataka

                          My WAY BILL [protected]. Once I received call on my mobile that I am standing at some junction come and take your delivery it was not possible as I was in my office and this call was starnge. Later on 25-Oct I received call, I am neraby Mall at your other location. Come and take your shipment. This was wierd experience from Blue Dart. I called customer care and let them know entire matter they said by 27th Oct you will receive your courier. I did not receive anything and no one even contact me. I checked tracking on bluedart and saw updated " Consinee refuse to accept shipment on 25 th Oct and same updated for 27th Oct." Calling customer care and it is busy all the time. STRANGE IS THIS WHEN NO ONE ARRIVE THE ADDRESS THEN HOWCOME THEY SAY CONSIGNEE REFUSE. OTHER VERY IMPORTANT PART - I received other letters from same shipper at my right address blue dart is saying wrong pin while talked to customer care.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            dks007
                            from Kolkata, West Bengal
                            Oct 27, 2014
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                            Address: Thiruvananthapuram, Kerala

                            SIR, I bought a product from ebay.in and they shipped it on 21-10-14 the airway bill number is [protected]. and the expected date of delivery as per bluedart site was on[protected].. the last update on my courier was on[protected] ie, "shipment further connected -in transit". today is[protected] and i have no information on my courier until now. so where is my courier? and why there is no status update for last 7 days? why bluedart doing this to its customer? please help me as fast as you can. thank you.
                            Blue Dart Express customer support has been notified about the posted complaint.
                            bluedart service is not good
                            where is my courier?

                            Blue Dart Express — Not receive a courier

                            My tracking no AWB [protected], Rajeev my pan card not received.
                            I track my courier online show receive a courier 09/05/2016
                            I going to bluedart office in my city but no response your employee

                            please solve my problem
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                              biswanath.chatterjee1
                              from Mumbai, Maharashtra
                              Oct 27, 2014
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                              Resolved

                              Address: Howrah, West Bengal

                              Hi, My contact number is [protected].I am expecting a shipment having AWB#[protected].This was shipped on 11th oct but still I haven't received it.What kind of pathetic service blue dart is providing.In every 3 days status is repeating as 'out for delivery'!!
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              Blue Dart Express customer support has been notified about the posted complaint.
                              I Have very bad experience with blue dart. They had returned back my parcel two times without contacting me and when I made contact with company, response was very disappointed
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                                fineindia
                                from Chennai, Tamil Nadu
                                Oct 27, 2014
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                                Address: Bangalore, Karnataka

                                Dear Blue Dart Team, I thought of greeting you but however thanks to your extremely pathetic customer service i was devoid of having the blessings of my parents for Diwali. I really don't understand that a company which boast to conquer height in regards to performance, fail to deliver a shipment that is easy to carry by hand in 6 days. I even tried the customer care to get a genuine answer to my query. But as it looks like that they are very busy still to listen to my small problem.i don't really understand why i paid a courier service so much to get my work done when it is far away from being executed. A company like yours definitely has a good client base but keeping into consideration the sort of service that i have got from you defines how your incompetent quality is analyzed. forgive me for my words but It is Just not a package for me that you have handled mis appropriately, but a lot more.You people should thank that your operations are mostly in India, or else this sort of incompetence would be dealt in a legal way in the sophisticated countries. Since I am a number to you people hence I am looking forward
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                                  Ronak Bansal
                                  from Agra, Uttar Pradesh
                                  Oct 24, 2014
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                                  Address: Firozabad, Uttar Pradesh

                                  Hello sir, I am much disappointed with the courier service .As I have booked a order of a Phillips trimmer through "PAYTM" on 11 oct.They Shipped my product on 14 oct through "BLUEDART" with tracking Waybil no. [protected] and after tracking it for continuously it at last said that the product had been further connected from delhi.And for 6 days it has not been updated, When I tried to call the customer support of bluedart.First, the system is busy.Second, I made a call and they receive the receiver and no answer, as I can hear the background sounds.They do not reply my email.And at last I tried the number of delhi which is by chance given to me through AGRA bluedart and after trying .A men received and said that"sorry for your inconvenience caused, bcoz of high rush and in bulk we are not able to locate your parcel, and he assure me that the parcel is being stucken under the heavier and said that i will get my parcel in 2-3 working days.Now it is going to be 11 days and after a lot try every day every hour of calling they didnt receive my call and after through different no. same results.Now sir what to do no response from BLUEDART as well as PAYTM, As my precious time waste and I have to gift the product to my relative on diwali.And also one more thing my brother has also booked that same product on same date and same time and the same result as to me.That means 2 parcel is unknow.
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    itraj123
                                    from Chennai, Tamil Nadu
                                    Oct 24, 2014
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                                    Address: Chennai, Tamil Nadu

                                    Hi, My Name Rajasekaran, I did not receive my product yet Waybill No : [protected]. I called customer care number but not connected : Chennai Location : [protected] I checked the track but no updates last four days. Please help me.
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    I received my product 25-oct-2014 . Thanks Team.
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                                      Nilesh Jayavant Mohite
                                      from Mumbai, Maharashtra
                                      Oct 23, 2014
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                                      Address: Mumbai City, Maharashtra

                                      Dear Team, Still waiting for my consignment even though your site has updated expected delivery date will be 21st October 2014 from 21st October 2014. If there is holidays in your office then it should be informed to consignee by call or mail. Please check my consignment status waybill no [protected].
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Oct 26, 2014
                                      Updated by Nilesh Jayavant Mohite
                                      After 7 days also I haven't received consignment.
                                      dear sir maine SNAPDEAL.COM se ak 3D chasma order kiya tha .jis ka order no.[protected] tha and Tracking no [protected] tha.snapedeal ne mera order Bluedaet courier ko hand over kar diya.mere pass friday ko bluedart courier bhiwani branch se phone aaya jis ka no.tha [protected] or mere se kaha gaya ki aap ka order recive ho gaya hai or aap ko saterday ko deliverd kar diya jayega.mera prodect saterday ko bhi nahi mila aaj sunday ko mere pas message aata hai ki aap ka product 10JAN ko aap ko handed over kar diya gaya hai jab ki mujhe mera product abhi tak nahi mila hai.jab maine Bluudart se contect kiya to mujhe koi jabab nahi mila. sir mere aap se request hai ki Blue dart courier service ko is bat ke liye jimbedar mante hui mujhe mera 3D Chasma mujhe dilaya jaye.
                                      thanking you
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                                        rejenish25
                                        Oct 23, 2014
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                                        Address: Thrissur, Kerala

                                        Dear Sir, I had booked a consignment to Delhi through Bluedart, Thrissur, Kerala on 01/10/2014 11.15AM. The bill number is ( BlueDart AWB No: [protected]).The consignment was delivered to Newdelhi addresse only on 6/10/2014.Due to late delivery of consignment I had lost my job . Kindly enquire this and proper compensation may be provided. With Regards, Rejenish Monji, email:[protected]@yahoo.co.in Mobile:[protected]
                                        Blue Dart Express customer support has been notified about the posted complaint.
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