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Blue Dart Express Complaints & Reviews

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Last updated Jan 27, 2023
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Blue Dart Express Head Office Address

Shalimar Co-Op Housing Society Ltd, Ashram Road
Ahmedabad
Ahmedabad District
Gujarat
India
380009

Blue Dart Express Phone Numbers

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1860 233 1234
1516
1273
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+91 79 6612 1212
1872
1124
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+91 07 9658 6195

Blue Dart Express reviews & complaints page 504

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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I had received a courier from Oracle India Pvt. Ltd., Bangalore on August 29th 2009. The courier service provider is Blue Dart. I have not received the courier till date. An official from Blue Dart (Mr. Ravi who is the Team Lead) says that it was delivered to the security guard which is the normal process.

My complaint is
- If I wanted the courier to be delivered to the security, I would have provided the security's name and details in my address.
- I opted for a courier service only so that the courier is delivered in person, otherwise I would have opted for a postal service.
- Also, I was very much in station and there is no reason why the Blue Dart personnel should deliver it to the security unless instructed.
- Lastly, the security guard says that he has not received it.

I have been following up frantically with Oracle India Pvt. Ltd., Bangalore for the courier for the last 2 months. I got to know this morning that the courier has been delivered to the security personnel. I would like to sue Blue Dart for the harassment, damages and the irresponsible behaviour.


Neelam Singh
Aug 14, 2020
Complaint marked as Resolved 
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    I really needed a courier (It was suppose to delivered that day), called up blue dart pune main office about 47 times the same day. They gave me khadkee branch number where no one answered the phone , in the evening blue dart main office connected my phone to khadkee branch and then they told m it would be delivered. Later they gave me the number of the delivery boy (They should have asked if would deliver and given me a response if possible or not). He switched off the phone after a while and the reason for which I had asked for the parcel is gone...
    Aug 14, 2020
    Complaint marked as Resolved 
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      Dear Sir,

      My Name is Vikas Kumar and I stay at Malakpet(H. No.[protected]/4/10/2/B, Plot No.-69, Sripuram Colony, Malakpet, Hyderabad). This complain is regarding the Blue-Dart courier, Malakpet branch. My concern is that I had an important document(My original MCA certificates) shiped with consinement number [protected] on 9th October 2009 from ICFAI, Hyderabad and should reach to me in maximum 2 working days(by 12th October) but I didn't recieved it yet. When I called Blue-Dart courier then they said the document is already delivered and the recipient is Prakash however, no one stays there with the name Prakash at my house. I asked them to get the courier back to their office and call me so that I will come and collect it. After that I called around 20 times and also visited 2 times personally but they always say some or the other reason to escape. They don't response properly and when I ask there manager number, they always say that we will give your number and he will call you back but he never calls. This is mental harassment and also I spent lots of time on this for which I am no where defaulter. I this they should get penalties for this and I should get my document ASAP. Please register a complaint for this. I can provide any other information required. I request you to please take appropriate action and do justice with me.

      Regards,
      Vikas
      Aug 14, 2020
      Complaint marked as Resolved 
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        I have taken a very bitter experience by sending one Parcel from BLUE DART Courier service.
        I booked a small envelope on 14.10.2009 at Blue Dart’s Patiala Office. The Patiala Office assured me to deliver the envelope by 16.10.2009. They had asked me to pay Rs. 230/-, the amount is 9 times higher than SPEED POST charges. The bill number was [protected].

        Even after charging 9 times, the Parcel was NOT delivered to my son at the given address till 17 00 Hrs on 20.10.2009.
        My son had to walk to the Mysore office of BLUE DART to take the delivery at 17 45 Hrs. on 20.10.2009.
        Such poor service reflects badly on their claim to deliver the goods in time.
        I shall never use BLUE DART Courier service in future and advice all my well wishers to keep away from this courier service.
        Even after charging a whooping sum of Rs. 230/- , which is 9 times higher than the Speed-post charges, they delivered the parcel like an ordinary post.
        Yours
        S K Sharma
        Mobile + 91 [protected]
        # 7, Type 5, DMW railway Officers Colony, Patiala-147003
        Aug 14, 2020
        Complaint marked as Resolved 

        Courier Service — late delivery of the courier

        This is in regards to know the reason for delay of my Proffesional courier from chennai to hyderabad with consignment numner maa[protected] booked on 29 th march 2010, carrying some needfull documents submission required on 31st march 2010 year ending. The courier was not deleviered till 1st april 2010 , 3pm to the concern address by which i was unable to submit the documents needed for my year ending closure. I have made more than 100 calls to the head office at hyderabad and my nearest branch madhapur but i have not get any proper feedback except saying it is transit. I would like to understand the reason to why it was unable to delever in 3 days from chennai to hyderabad such a small distance and as well as good connectivity metros. The loss which i incurred is one full financial year effort,....'now i strongly requested the courier you to address the reason of delay and the compensestion. .
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          Dear all,

          I would like to share my bad experience with Bluedart Express Ltd. Company says, they are leading logistics company in Asia but this is all crap.

          They don't even manage proper network in Mumbai only. They don't keep record of their delivery boy's so please don't send your any shipment through this company service.

          This is the worst company in this industry. All people are liar and fraud. Don't ever believe in this company.They don't keep their commitments and don't deliver shipments on time.
          Aug 14, 2020
          Complaint marked as Resolved 
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            my pan card was sent on 16th Sept,2009 through blue dart express ltd. airway bill no.[protected] and my pan card no. is ASPPR8920D. I was sent an sms message on 07/10/09 informing me to collect my pan card from the office of blue dart office from agartala. on calling to the office ,i was told that delivery at the residence was not possible and they asked me to collect it personally.Accordingly, I went to collect the pan card on 10/10/09 as I was out of station, to my utter surprise, I was told it was sent back again. so now where do I run for my pan card? please ensure that customers are not harassed by such action of the couriers that u transact business. thanking you and expecting your kind assistance.
            Aug 14, 2020
            Complaint marked as Resolved 
            this is the first service of blue drat to me which really turned to be the 3rd grade service.still i dint received my PAN which was delivered me on 11 nov 2009.
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              This is regarding non delivery of shipment AW No. [protected] through Blue Dart which contains new PAN card of my son (PAN Card No.ASYPD9098B) issued by NSDL. I regreat to notice that the same is returned to origin by M/s Blue Dart which is absolutely the example of the poorest service and negligency by M/s Blue Dart. I would like to inform that I have been interacting with M/s Bule Dart over telephone / mail since 05.10.09. I am really surprised to experience so bad service even after geting the apology letter from M/s Blue Dart as below.

              Moreover, we are always at our home since 03.10.09 till 10.10.09 except on 08.10.09 which I have also mentioned in my letter to M/s Blue Dart appended below as well as informed to M/s Blue Dart over telephone requesting not to deliver the shipment on that day. I am surprised to notice that Bule Dart person came ONLY on that very date (08.10.09) indicating the same writing the message on the outside switchboard. Even after that I contacted M/s Blue Dart twice on yesterday i.e. on 09.10.09 and M/s lue Dart confirmed me that the shipment shall be definitely delivered by 10.10.09, but surprisingly I have noticed that the same has been returned back to origin.

              I regreat to express my above experience is an example of the poorest quality of service and negligeny from M/s Blue Dart.

              Tnanking you,
              Nirmalya Das
              [protected]

              The following are the correspondences I had with M/s Blue Dart..............

              -- Original Message --

              From: "Nirmalya Das"das.[protected]@rediffmail.com
              To: [protected]@bluedart.com
              Subject: Re: RE: Shipment AW No. [protected] not delivered
              Dear K.Pushpa Menon,

              Thank you for your prompt response. However, I regret to inform you that the said shipment is not delivered to my address till 6:20 pm today i.e. 6th October though it was confirmed by your local representative over telephone. Further I have another shipment with AW No. [protected] addressed to my wife Sangita Das for which also I have not received the courier till now.

              I therefore request you that necessary attempt shall be made on 9th October positively as we shall not be present in the said address on 8th October as already confirmed in my trail mail.

              Thanks,
              Nirmalya Das
              [protected]
              [protected]

              On Wed, 07 Oct 2009 14:16:41 +0530 wrote
              >

              Dear Sir ,

              Please accept our sincere apology for the said incident .

              We value your feedback and sincerely apologies to you and to your
              consignee for the inconvenience caused to you regarding the same. We
              have escalated the matter to the respective service centre.

              The feedback is shared with the respective concerned and also brought to
              the notice of the senior management .Would also ensure necessary
              corrective action is taken at our end so such incidents are not repeated
              in future.

              Please note we have coordinated with the service centre and prioritizing
              the delivery .

              We regret the inconvenience caused to you on this incident .Please treat
              this incident as an exception not our standard of services that we
              strive to attain for our esteemed customer .

              Please get back to us for any further clarification.



              K.Pushpa Menon│Assistant Manager-Customer Service │Blue Dart Express
              Limited, 4th Floor Elegance Tower, Non Hierarchial Commercial Centre,
              Plot No-8, Jasola District Centre, New Delhi-1100076 +91 [protected]│
              [protected]│ * [protected]@bluedart.com www.bluedart.com


              -----Original Message-----
              From: das.[protected]@rediffmail.com [mailto:das.[protected]@rediffmail.com]
              Sent: Wednesday, October 07, 2009 1:39 PM
              To: SUNAINA S. /CS /DEL NRO/A.MGR; MENON PUSHPA/CS /DEL NRO/A.MGR; MANJU
              /CS /DEL NRO/SR.RM; SONAL S /CS /DEL NRO/A.MGR
              Cc: ARUN NAGPAL /CS /HO HQC/VP
              Subject: Shipment AW No. [protected] not delivered

              Email id :das.[protected]@rediffmail.com
              Tel no :[protected]
              Shipper/Consignee/Third Party :Consignee Comments :
              This to inform that the shipment forwarded with AW No. [protected] is
              not delivered in the mentioned address "C-127 Kendriya Vihar, Sector-56,
              Gurgaon-122011". I would like to further inform you that the status
              "Delivery Attempted-Consignee Premises Closed" showing in your website
              is absolutely wrong since my house is not at all closed for a single
              moment for last three days. I have been calling your customer care
              thrice and every day I have been assured by your representative that the
              courier will be delivered by today.
              I regret to mention you that I am totally unhappy with your service and
              request you ensure the dispatch of the said courier by today itself.

              Awaiting for your prompt action

              Thanks ans regards,
              Nirmalya Das
              [protected]
              Aug 14, 2020
              Complaint marked as Resolved 
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                This is the second time I am complaining about the irresponsibility of Delivering the Copurier and would be the last time.
                The South Asia's Express Courier Service Has not delivered my Courier for second time even after 4 days.
                This was after Blue Dart Officials called and assured they wouldn't repeat this mistake and wanted me to use their service to find the difference and give them a chance to server better.
                and now too they make the same statement We will ensure this is not done again even after making their common statement that the delivery section knows is "Incorrect Address" inspite og giving the correct address and 2 phone numbers on the envelop.

                Now I have understood the good old Postal dept Speed Post service is good.
                people do not use "THE BLUE DART",

                -Krishna
                [protected]
                [protected]
                Aug 14, 2020
                Complaint marked as Resolved 
                The BlueDart Noida office is really inefficient. The consignment that was to be delivered from Mumbai to Noida has been sent to the Noida office. Bit the noida office is not sending the consignment to the address and is makindg an excuse that the consignee is not available at the address. This ahaapened twice with my consignment at the Noida office. On calling nobody is picking up the phone. There should be some measures taken to improve the blue dart Noida office services to avoid any inconveniences.
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                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                  Bluedart — parcel lost

                  I have not received my parcel as yet. The parcel was sent across to me from India Today Book Club on the 26th Sept 09. Blue Dart claims that the parcel has been lost by them and its under investigation. It is now 8thOct and i have still not received the parcel yet. The parcel is of high value and i am worried if i would get the parcel at all.

                  Tracking no. [protected]

                  Vaishali...
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                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                  Resolved
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                  Dear sir,
                  1. I have send and received my shipment (a bike and a trunk) bar code num: [protected], from behrampur (orissa) to kota in july 09.
                  2. The following damage was done to the shipment:
                  (a) Handle of the bike was bent.
                  (b) The seat was torn.
                  (c) The box was completely deformed.
                  3. Despite my several complaints to kota branch the said company, no action was taken.
                  4. Please ensure action and kindly acknowledge the same.
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    One Credit card was dispatched from Standard Chartered Bank, Chennai through Bluedart Courier, Aw Bill No. [protected].

                    On 03.10.09, I enquired from Customer service centre about the possible delivery date and time, I was informed that packet has been colelcted for delivery and will be delivered by 6pm. I was available at the address till 6.30 pm and even after that my house was not closed.

                    To my surpirse, I received one SMS on 04.10.09 at 10.38 pm which states that "We tried to deliver Shpt#[protected] frm STANCHART. Select delivery TIMESLOT A [[protected]] or B[[protected]] MON-SAT; SMS D A or B to 56767 with date POST 24 HRS"

                    On 05.10.09 (around 10 am), I again contacted Customer Centre about this. I was informed that Mr. Praveen Kumar found my premises closed at 1445 hours (2.25pm) on 03.10.09. When I insisted that he has never reached at the address, I was asked to wait for him today as the packet has been collected by him. Till 1500 hours, the packet has not been delivered.

                    This is not the first time, that I am facing such kind of situation, Earlier, on two occasions, My premises were found closed by delivery staff of Bluedart Express. It is also surprising that there is no mention of their entry at prescribed date and time in the visitors register at the gate of society.
                    Aug 14, 2020
                    Complaint marked as Resolved 

                    BL — AD SMS - issue

                    I used to receive AD SMS with pre address BL- (FINANCE, SEMINAR, etc) and the amount is getting deducted for that. I do not think subscribed for services like that. Please unsubscribe me from the list.
                    Same is happening with me too. I'm strongaly agree.
                    My pan card was dispatched from pan card authorities on dated 04.04.2012. When I phoned to blue dart express, Gwalior. at[protected] when I received my pan card. Then they say that we donot give me the satisfactorily answer. and said we donot know when the pan card will came at Gwalior.
                    G k Agrawal
                    Blue Dart sucks big time. They wouldn't hand it over to your family members while you are in office. And to top it all I am getting an SMS "Blue Dart tried to deliver shp# [protected] fm HDFC. Select delivery TIMESLOT A[protected]r B[protected] MON-SAT; SMS D A or D B to 56767 with date post 24 hrs" which doesn't work. This is wonderful. All the other courier companies would deliver it right at your doorstep. FEDEX, First Flight, ExpressIT. Why Blue Dart - what's special about you?
                    A similar thing happened with me this afternoon. My HDFC Debit Card was delivered to my office address and I, being on leave wasn't able to collect it. So, I asked the Blue Dart guy to hand it over to one of my colleagues (I was ready to authorize him), but he refused. I called his manager and got a similar rude response. I then called my Relationship Manager and he conferenced the Blue Dart guy, but still he refused to hand it over. (supposedly, they were not allowed to hand over the Debit Card to anyone). I even gave him two options, to either deliver the same on Monday (when I'll be back in my office) or deliver it at my home, but obviously, the obnoxious Blue Dart guys refused! Right now, I got a msg from Blue Dart, "Blue Dart tried to deliver Shpt # ********* fm HDFC. Select delivery TIMESLOT A[protected] MON-SAT; SMS D A or D B to 56767 with date post 24 hrs" and I've msgd them 6 times and every time I get this reply, "Invalid keyword, please send the correct keyword".
                    A similar thing happened with me this evening.MY axis bank credit card was supposed to be delivered to me with shipment number [protected]...within 72 hours as said in the message received from axis bank thru blue dart.To my surprised no one has turned up to my residence and in the evening i recieve this perplexing message that "Blue Dart tried to deliver shp# [protected] fm axis bank. Select delivery TIMESLOT A[protected] MON-SAT; SMS D A to 56767 with date post 24 hrs" which doesn't work. This is wonderful.
                    A similar thing happens with me (Praveen), I have ordered a Product from Snap deal and it was couriered to me by Blue dart services.
                    On 17.11.2014 they have updated the consignment status to Door Closed (Consignee not available) that was totally disgusting. I was available the whole day at the address mentioned in the courier. Today 18.11.2014 I have received a message "Select delivery TIMESLOT A[protected] MON-SAT; SMS D A or D B to 56767 with date post 24 hrs" 2 times from the courier service. This is totally disgusting and as I have seen a lot of complaints has been raised by users for this Blue Dart courier service then why only Blue Dart ?
                    Same here, just now rcvd two SMS from BLUE DART, saying same standard text, to send SMS D A or D B blah blah (they should simply be asking to call back on a number and fix appointment, SMS format is never understood, POST DATE etc), My wife is 24 hrs at home, so they never reached home to deliver, secondly i am in office full business hours, they should contact me there. With this SMS reply, will they be able to deliver, when they couldn't when we are already at home and office? Moreover, the SMS is not free, it is premium chargeable.
                    I think now many courier companies are not even trying more than a telephone call, and return the consignment, so that they can pocket Courier charges twice for the same packet/same customer.. They are liable for consumer court if found lying.
                    Ok, I TAKE back following (so pls ignore)... service is not bad, as i rcvd the two couriers next two days, thanks!

                    Same here, just now rcvd two SMS from BLUE DART, saying same standard text, to send SMS D A or D B blah blah (they should simply be asking to call back on a number and fix appointment, SMS format is never understood, POST DATE etc), My wife is 24 hrs at home, so they never reached home to deliver, secondly i am in office full business hours, they should contact me there. With this SMS reply, will they be able to deliver, when they couldn't when we are already at home and office? Moreover, the SMS is not free, it is premium chargeable.
                    I think now many courier companies are not even trying more than a telephone call, and return the consignment, so that they can pocket Courier charges twice for the same packet/same customer.. They are liable for consumer court if found lying.

                    didnt get the order

                    [protected] this was my tracking number.as i entered wrong pincode the order went back. ad now you concern is not replying to my mails .kindly tell me what to do to get the order back.it was paid order and you havnt contacted me .

                    parcel not delivered at given address

                    parcel not delivered at given address i get call from their office and they told mi to come office and collect ur parcel and imp documents also...
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                      Ref AW bill no [protected]. (By AIR)
                      Booked on 29th Sept from Mumbai and reached Delhi on 3rd of Sept.
                      They assure a twenty four hour delivery (if booked by AIR) but this one has taken three days extra.

                      On tracking this we did not get the exact status of the location of the shippment as we ourselves were wanting to go across the blue dart hub to pick it up.
                      On calling the help line[protected] we did not get any help, we were told that the shippment is out for delivery since 14:00 hrs. (only to reach us 50 hrs later).

                      Due to this I have faced a loss of Rs. 98,000/-. We have recd the shippment and accepted it but have decided not to pay for delivery(as this is a to pay packet). Now we are being threatened by the Bluedart team that they shall send goons to our office & if we dont pay up they shall take us to court.

                      We have asked them to compensate for our losses that have happened due to the delay for no reason of ours.
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        I had ordered some Items from Indiatimes shopping. The items were shipped through BlueDart on time and I was communicated the AWB No. I started tracking it. The item was getting delayed now. So I checked with the tracking service which said that "Consignee's Address Incorrect: Unable to deliver". I contacted the loal address in Jodhpur Immediately. And I was informed that you address is not there on your package. So I went to collect thinking that probably Indiatimes were careless. Now when I saw the package, it had the complete address. The representative there at BlueDart office told me that your address is on the wrong side of the package, hence not delivered. I was stunned by the reply and such negligence of a company claiming to be so very professional. I had to waste my time, energy and petrol to drive down all the way to collect the item when I had already paid the shipping charges at the very onset. This matter needs to be investigated. Today It was me, tomorrow it will be someone else who will suffer because of negligance of the staff. I am attaching two photos which show the status on tracking site and what package was showing.
                        +2 photos
                        Aug 14, 2020
                        Complaint marked as Resolved 

                        Blue Dart — irresponsible

                        Blue dart on 25 january had one attempt for dielevery but bymistake my aunt told him he has shifted she will handover to me.then i went to bluedart office.i requested them that i live in same address.they told me to deliever by27jan.but they havent .what should i do.my air wiay bill number is [protected]
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                          Blue Dart Express Ltd. — PF Issue

                          Hi
                          My name is Suresh.V.K.I had worked in Blue Dart Express Ltd,New Delhi. during the period
                          [protected] to[protected].My PF no is MH/23305/8623 .I had given the papers after the final settlement from my company.But still it is not credited to my account. I check EPFINDIA website and get the details of 'MAHARASTRA/REGION:MALAD(KANDIVILLI)/ESTABLISHMENT ID:23305/EMPLOYEE:8623. Reciept No. 80211432/your claim is received...
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                          To,
                          Bluedart

                          This is regarding refusal of delivering PAN card and usage of abusive language by the courier delivery executive of blue dart.and said nobody was there where as in actual my family member is there further I contact customer care officer Ms. Neelam she is also misguide me and my docket also return to NSDL Mumbai office.

                          My docket no is [protected]

                          And return by docket no [protected].

                          I am sorry to say with this experience i will never ever use blue dart services.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          respected sir,

                          one post from icici bank in your courieer service to my home addresss [g. johnson fernando, [old door no:84/4] [new door no: 95/4], charles street, uvari post, tirunel veli district, tamil nadu, india-627658].
                          but still thats not getting. please responce my concern. i want to know about the status of my courieer.
                          thank you...
                          by
                          johnson fernando
                          Dear

                          we regret to inform you that our vendors are post the urgent documents to us against doct. no. [protected] but this courier is not receivced till date kindly trace out and delivered to us on priority basis

                          courier found in damage position

                          sir i have my courier in damage position & i talk to seller they told to me contact to you so give me reply how can change my goods my order id is 11075423_01 (glass crack of watch)

                          parcel not being delivered

                          A parcel from flipkart was being delivered by bluedart with waybill no. Awb[protected] but it has been delivered.
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                            I courired a Bankers Cheque to Dell India Pvt Ltd, Gurgaon, HR from Noida on Septemeber 9th. My way bill number is - [protected]. I followed up 10th by calling customer service and I was told that pin code mentioned on my package was incorrect which was not the case as I get that cross checked there. I was told it will get delivered on 11th September however, on following up 11th I got the message again that it will get delivered on 12th. On asking, I was not provided with a valid reason. Moreover, the customer service executives I spoke with were not polite and hung up on me multiple times.

                            My plight is that I need to get this cheque delivered in one piece and it been already delayed. I have asked them to get it back to me or to the desitination at the earliers, and hoping some resoulution.

                            Please help.

                            Sincerly,
                            Aman Thaper
                            +91 [protected]
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              Bluedart Express — Not Delivered the laptop and did not respond well

                              Hi This is karthik i happen to send the laptop which i was using to my brother who lives at NaviMumbai.
                              I choose the Dart Apex since there was a money back guarentee and also would reach NaviMumbai on saturday and it would be easier for him to collect the box since it is an off for him.

                              The laptop did reach Mumbai and was suppose to be delivered at navi Mumbai .I would have called up a hundred times to the Bangalore...
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                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                              one consignment (consignment no. [protected]) was sent from goa to delhi on 24/08/09 containing goods that get spoiled if stored long term. it was sent through the costliest blue dart as they promised to deliver it in 48 hrs. after the parcel reached delhi, i called the blue dart service regarding my parcel (on 26/08/09) and i was told that the consignment is on way and i will get it by 26th evening. i asked if any problem in delivering to the mentioned address, they said no problem. still i gave them my mobile no. requesting that if there is any problem, then kindly call me. now till 29/08/09, i have not yet received it and on calling the blue dart service, they talking that it cant be delivered to my address and i should collect it from their office. i asked them if i have to collect it from their office, then why i paid heftily for the same. they said that they cant.
                              now my complaint is that who is responsiple for my goods that will get spoilt because of non delivering in time plus the mental distress caused to me because of irrational behaviour of their staff.
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                Hi,

                                I have deposited one of my important document at DHL counter, Vadodara on 20th August, 2009, Thursday to be delivered to Shibpur Howrah, West Bengal. The document was supposed to be delivered on 22.08.2009. But still on 25.08.2009 ( Tuesday) when am submitting this complaint, that document did not reach its desired destination. I paid Rs.260 to get quick delivery of courier service company. But I am really upset after having this type of mismanagement of the company. I sent mail to the customer care of Blue dart. They didn't mind even to send a single reply. As a citizen of India, it's my plea to look into this.

                                My Way bill no. is [protected]

                                My telephone no is +91 [protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  Bluedart Courier Service — not providing service in CUTTACK city to Bidanasi PIN 753014

                                  A parcel sent from Bangalore was returned undelivered reason PIN Code not serviced.This PIN code was created after a new post office was created out of PIN code753002.When Bluedart used to give service to people of Bidanasi just because a new PIN 753014 which is not in their in their list of Cuttack city Bluedart refuses.There is a need to ascertain who decides the list in Bluedart about the pin code listing.when a city expands new pin codes...
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