Blue Dart Express Complaints & Reviews

2 times i have to take parcel from bluedart office, no delivery to my adress is being riven by bluedart courior of angul ( orissa ) & pickup from our adress is not being given to us we have to submit at there office but all other courior service available at our adress & pickup aso from our adress i want to know why they are unable to give service at adress, just thewy call & tell to take delivery from bluedart office i think worst service ever bluedart is giving to there customer my cell no is - [protected]

I am writing this regarding the wrong delivery of my 2 shipments on two occasions, this is the address of your office in my area "Paradise Plaza, Near Koritepadu Market, naidu peta 3rd line, Koritepadu, Guntur - 522007". the delivery boy(surender) delivered my shipment to unknown person, first time i accept his appology n asked to call my number if i got any shipment but 2nd time its the Passport..on the packet they clearly mention my D.no and my contact number, but he wrong delivered it the person named Bhulaxmi few miles away from my house and i reminded that boy, i said u before to call the number on shipment.. he just shout at me like we can't call to the numbers given on shipment. if the other time my shipment went wrong delivered i will sue the Bluedart.

Hi, My PAN card was dispatched on 30 july 2014 and i have not received it till now my waybillno. is [protected], i got a call from bluedart boy and he said come and collect your courier from bluedart office which is around 8-10 km from my home. Now i checked the status shows "out of delivery area". Every other courier service provide always deliver to my home, however with bluedart its totally disappointing. Please take some action i think it not just happen to me it their hobbit now.

Dear Sir / Madam, We are Rotex Group Company situated at Makarpura GIDC, Vadodara. Blue Dart is our regular logistic partner to bring the material by air from Precitek Export, Chennai to Rotex Vadodara. Due to urgency of production, we are using the air services. The consignment picked up from Chennai on 11th Aug booked under token number 69633 is still not delivered at Rotex. Material would have been delivered on 12th Aug and even on 13th, till the time, material is not reached at Rotex. As the result - our lines are stopped and have to bear the huge production loss around 15 L. The service and response given by local representative is very poor - phone calls are not picked up nor their is any call back. Not bothered about the regular customer and their urgency - It seems Blue Dart Express do not value their customers and their needs. Rotex is very disappointed with the air logistic/ service provided by the Blue Dart from Baroda to Chennai and Vice versa. With immediate effect, Rotex Automation - Automobile Business is stopping the Blue Dart service for said logistics.

Waybill No : [protected] Pickup Date 11 August 2014 From Mohali To Kanpur Status Network Delay, Will Impact Delivery I had booked this order on 11th august morning from Mohali and opted for 48hrs delivery as 24hrs was not applicate to kanpur for this order. This is a camera that I had sold over ebay and the buyer is leaving india tonight so no one will be available at his address after that. That's why confirmed from blue dart many times if it will be delivered in 48 hours and they guraranteed that. Now when it had to be delivered in Nagpur today it's still in New Delhi and when confirmed from their customer care they told it cannot be delivered today due to some delay from their end. Now If that does not happen I'm in a loss of Rs.3050 (ebay fee) + Rs.820 (Blue dart courier charges) which is completely unjustified and by any case I'm not bearing that loss. Please convey my message to blue dart to get this shipment delivered by today evening or I would file a consumer case against blue dart to compensate for all this loss and inconvinience. This is a very careless behavior by Blue Dart. Thank you, Ankit Wadhawan [protected]

Waybill No : [protected] Shipment Out For Delivery on 11/08/14 at morning 10.30 from the same sector (Sector 63, Noida) where it has to deliver. But yet at 6.PM I have not received. Even I have made many online compliments through Blue dart web portal but did not get even a single response.

Dear Concern, Blue dart DHL were suppose to deliver a courier to my place however there were no calls made by them informing me of the delivery. My Waybill no. is – [protected]. As I have changed my address, I called the Blue dart customer care[protected] around 11:20 and made request for pick the delivery from Blue dart office, Anna nagar, Chennai. When I visit the Blue dart office around 2PM, they said like it out for delivery. Then what is the point of calling the customer care to hold the delivery. After that, I made several calls to blue dart customer care to complain about the issue but all in vain. The worst part is, they place my call on hold for 11 mins. Very unhelpful employees and very poor customer care. I highly do not recommend.

Blue dart DHL were suppose to deliver a courier to my place however there were no calls made by them informing me of the delivery. The worst part is there was no sticker or intimation slip staying their attempt. They did not call me to inform the regret too. Now when I am looking to track my order it says "Delivery Attempted - Premises Closed". How will the customers know their delivery time, if not informed and they stupid customer service does not work on Sundays, how disappointing that is. Very poor service from such a reputed company. I will make sure I inform this to all my contacts - my 7000 students who I train at 5 different college and more than 100 corporate where I do the training. In-fact I will use this as a case study of poor customer service.

I am the resident of Hassan(573201), Karnataka. I am very much disappointed with the behaviour of blue dart. Blue dart was providing very good service but now they are ordering me come and collect the products from their office. If you cant deliver the products to our home, then why the hell do you take the dealership..? Go home and take rest. This is not the first time its happening. I am very much disappointed with your arrogance. Its been more than 4 days after arriving my ordered products to your office. If you cant deliver the products inside the city within 2 days, then what can u achieve. I think you need to take serious actions on your office members in my city. This is a big loop hole to your development. I hope you understand my feelings and take strict actions. Thank you.

Hi, I sent rakhi from pune to loni ghaziabad on 5 aug 2014. Consignment no. [protected]. The person accepted it and told 2 days delivery time.but when it didnt reach till Friday night I checked the status at their website which shows out of delivery area since Friday afternoon.people dont pick up at customer care center.firstly if they can't provide service for a area they shouldn't take courier. If something goes wrong they should call on the numbers mentioned on courier packet. It is rakhi and since I wanted a timely delivery opted for courier but due this irresponsible behaviour it will not reach on time.

I have a parcel to be delivered in Hyderabad. My Waybill no. is [protected]. I was supposed to receive the parcel on 4th August, 2014. Its been four days, i have not received my parcel. The Blue Dart customer service is so poor and miserable. The courier delivery person does not receive phone calls, makes false promises of delivery every day, but does not turn up. This is insane! I want to take immediate action against the delivery person whose name i do not know; his phone no. is +91 [protected]. Can anybody help me out on this?

i ordered online shoes through flipkart which was delivered through blue dart shipment reached ahemdabad on 6 but from 3 days there is no response from company where the shipment is.none of their of customer care are responding neither they are giving dates when it will be delievered.

Dear Sir/Madam I have not received a parcel from Flipkart through your courier service which detail is given below. Waybill No : [protected] Reference No : S5181981 Pickup Date 30 July 2014 From Mumbai To Burdwan Status Consignee Refused To Accept Status and Scans Location Details Date Time * Waybill No : [protected] Burdwan Consignee Refused To Accept 08-Aug-2014 12:47 Burdwan Consignee Refused To Accept 07-Aug-2014 12:57 Burdwan Consignee Refused To Accept 06-Aug-2014 12:39 Burdwan Consignee Refused To Accept 05-Aug-2014 12:00 Burdwan Shipment Out For Delivery 02-Aug-2014 13:14 Burdwan Shipment Arrived 02-Aug-2014 10:48 Ccu Bda Warehouse Shipment Further Connected 01-Aug-2014 17:01 Ccu Bda Warehouse Shipment Arrived 01-Aug-2014 12:31 Mumbai Hub Network Delay, Will Impact Delivery 31-Jul-2014 10:34 Mumbai Hub Shipment Further Connected 31-Jul-2014 08:55 Mumbai Hub Shipment Arrived 31-Jul-2014 05:09 Ovali Warehouse Shipment Further Connected 31-Jul-2014 02:17 Ovali Warehouse Shipment Arrived 30-Jul-2014 14:51 * - 24 Hr Forma On 3rd August I have received a call from your Burdwan office, and they asked for the address but the consignment is still not delivered to me. On 7th August I Track the order and the status indicate that “CONSIGNEE REFUSE TO ACCEPT”, how is it possible? Without any effort to deliver the consignment, a concern like you can’t update the status. On 7th August I called your Burdwan Office (M: [protected]), and your representative assured me to delivered my consignment positively by[protected]. It is almost the end of the working day but the result is zero. If a consignment takes time to deliver 6-7 days, within a distance of less than 1 K.M. it shame on your concern as well as your service. Look into the matter and do the needful. Regards Sauvik Karmakar +91 [protected] e-mail: [protected]@gmail.com

We have been using bluedart for our ecommerce deliveries across India for the past year. This is with regards to an order we dispatched to Indore on 1st of August. The package got delivered on 7th August to the customer, and he has sent us pictures of how the package has been dug into by rats. The bluedart guys have covered up the entire area dug into with rolls of bluedart tape and delivered as it is, after seeing what was the damage. They should atleast have returned the products to us, instead of doing such a pathetic job of covering it up with tape and delivering chocolate that are fully rotten!

Dear Sir/Mam, With reference to above subject i would like to inform you that on dated 19/07/14 i booked a order at homeshop 18. My AWP no was [protected] which i have not received till date while the status on site is customer refused to take the parcel. One more order which i booked at homeshop 18 having Awb no. [protected] was also not delivered to me. Each time this is happening to me. Further i would request you to kindly look upon my complaint and do the needful. Thanking You, Manoj

I purchase online shoes from snapdeal.com order no.[protected], but shoes are found with very poor quality, and torn in first use.
i was still remembering them by call but i didn't get any positive response from them.
they just transferring this bluedart to receive that parcel but they too didn't responding to this

Parcel not delivered on Time Had booked the consignment under so called urgent service option of Blue Dart. The consignment was submitted to ratnagiri blue dart office on 31st July 14 @ 3:10hrs and their was no update on their postal tracking system about the parcel till 1st Aug 14 @ 19:00hrs. On 2nd Aug 14 after making serveral calls and plleding to deliver the consignment before 12:00hrs on 2nd Aug 14 their was some update on the blue dart portal tracking system. Status and Scans Location Details Date Time * Waybill No : [protected] Vishakapatnam Shipment Out For Delivery 02-Aug-2014 13:25 Vishakapatnam Shipment Arrived 02-Aug-2014 11:40 Vishakapatnam Shipment Arrived 02-Aug-2014 11:40 Mumbai Hub Shipment Further Connected 02-Aug-2014 09:40 Mumbai Hub Shipment Arrived 02-Aug-2014 04:06 Nahur Mini Hub Shipment Further Connected 02-Aug-2014 03:47 Nahur Mini Hub Shipment Arrived 02-Aug-2014 03:06 Pen Shipment Further Connected 02-Aug-2014 01:10 Pen Shipment Arrived 01-Aug-2014 19:02 As per the details from the tracking system consignment had reached Pen, Maharashtra (about 250km from Ratnagiri) on 1st Aug 14 @ 19:02 hrs. What the hell blue dart persons were doing with the consignment from 31st july 14 tupto 1st aug 14. They took more than 26hrs to move the cargo from ratnagiri to pen, Maharashtra which is about 250 km. After several calls parcel is yet not delivered till 15:00hrs on 2nd aug 2014. This proves that blue dart is providing the [censored]est services in the country and is charging on higher side for the services which a local courier service can provide. Kindly let me known how can i take up this issue further. Our consignment no. is [protected]

Dear Madam /all, I am awaiting a delivery from Amazon . Its lying in salt lake delivery center for last 5 days because of incomplete address!!! All the details were perfectly provided to amazon and I am not sure what more details they were expecting. It is really any issue now a days to find a building name while the contact no is provided!!! Does it not sound like a nonce? More over I have informed my building name 31st july morning and the delivery boy came to deliver next day evening. I kept him waiting for 10 mins and he flown away and I did not get the delivery on that day also. He never called me to inform me about his eta and it is not really possible to attend some one within few minutes when we are at office. Last story, I called up Blue dart call center and one polite lady assured me that someone wd call me.. again u can understand that it was also a false commitment. It's a pathetic service that blue dart has offered me . I am disgusted and feeling help less. Below is the tracking details from their system.!! Status and Scans Location Details Date Time * Waybill No : [protected] Salt Lake Service Center Consignee Not Available 01-Aug-2014 15:30 Salt Lake Service Center Shipment Out For Delivery 01-Aug-2014 12:59 Salt Lake Service Center Consignee'S Address Incomplete/Landmark Needed 31-Jul-2014 15:00 Salt Lake Service Center Consignee'S Address Incomplete/Landmark Needed 31-Jul-2014 10:12 Salt Lake Service Center Consignee'S Address Incomplete/Landmark Needed 30-Jul-2014 09:43 Salt Lake Service Center Consignee'S Address Incomplete/Landmark Needed 29-Jul-2014 09:46 Salt Lake Service Center Consignee'S Address Incomplete/Landmark Needed 28-Jul-2014 08:42 Salt Lake Service Center Consignee'S Address Incomplete/Landmark Needed 26-Jul-2014 14:10 Salt Lake Service Center Shipment Out For Delivery 26-Jul-2014 13:30 Salt Lake Service Center Shipment Arrived 26-Jul-2014 13:30

Dear Concern, I was about to receive a courier which was sent from Chennai and was about to receive me at Rudrapur (Uttarakhand), My Waybill no. is - [protected], as per their tracker it is showing that 30.07.14 it was received at rudrapur office and was out for delivery but, consignee was not available again on 31.07.14 it was out for delivery and again they are showing consignee not available but, non of the day any single person came for the delivery it's all they are putting up fake status to make fool out of consumers. The shipment place is my working place where iam available from morning 10 to evening 6 and at none of these two day any one has delivery. For this i have also called up the respective blue dart office rudrapur but, without listning my problem they just disconnected the call. This is the service they are providing and this is the consumer satisfaction they are talking about. Regards Subhanshu Tripathi Cont. No. - [protected]

I have booked axis bank edge loyalty gift. Axis bank sent via blue dart queries. I have received message from axis bank on 22 this month. I am waiting for the product to be arrived. Suddenly i just checked on tracking status on tracking website they mentioned that products has been already shipped. Its really ridiculous how they changed the status even they have not delivered the product. No calls from blue dart still now. When i called them not proper response from blue dart courier . Please help me to resolve this issue and help me to get products from blue dart. This is my RWB number. [protected]