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Blue Dart Express Complaints & Reviews

www.bluedart.com
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Updated: Nov 17, 2025
Complaints 10547
Resolved
942
Unresolved
9605
Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 62

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V
Vaishnavi Balasubramanian
Dec 2, 2021
Resolved
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I had placed an order of Saregama Carvaan-Tamil. The order number is 509675. And the WayBill Number is [protected]. The status of tracking is showing "Consignee'S Address Unlocatable/Landmark", I waited for 1 day completely but I haven't received it yet. None of the delivery people has contacted me.
Dec 3, 2021
Complaint marked as Resolved 
the blue dart customer service responded and my order was delivered one day later
Blue Dart Express customer support has been notified about the posted complaint.
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    K
    KFI_117
    from Gaya, Bihar
    Dec 1, 2021
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    Package with consignment number [protected] hasn't arrived yet. What's wrong with you? Are you the only delivery service running in India? There are many other delivery services who are delivering before expected time but still this worthless bluedart is facing issues due to pandemic. Fabulous!
    I have had 3 packages delivered through bluedart in my entire life and these were one of the biggest mistakes of my life. Bluedart's service is really pathetic. You don't care about customers' urgency, their need and their hard earned money.
    Blue Dart Express customer support has been notified about the posted complaint.
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      S
      sunny29990
      from Lucknow, Uttar Pradesh
      Dec 1, 2021
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      Order status Waybill no 89720520750

      My order waybill no is [protected]. My order was supposed to be delivered today as I got a text message at 4:53 PM. It was an iphone mini 12 with an exchange for an older model with a new one. The shipment did not arrive for 5 hours and then it was automatically cancelled with the message "Customer not ready with exchange".

      Nobody from Bluedart even contacted me and asked me about anything. Instead you people automatically...
      +1 photos
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      V
      Vansham Aggarwal
      Nov 30, 2021
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      Resolved

      So I have ordered whey protein from a renowned brand and parcel was supposed to reach me on 29-nov-2021. I received a text on 29-Nov-2021 that the parcel was out for delivery.

      But on 30-nov-2021 I received a message saying that the parcel is being returned due to incorrect consignee address, and if that were the case no one really bothered to call me to get the correct address.

      My correct address (once again)

      House number 62, Gali number7, Shri ram avenue, 88ft road, majitha road, amritsar - 143001. Landmark ; Near Bhabha High school.

      If the delivery boy comes to the aforementioned landmark or calls me, the issue will be resolved.

      AWB: [protected]

      Screenshot attached
      +1 photos
      Apr 10, 2022
      Complaint marked as Resolved 
      The parcel was delivered.
      Blue Dart Express customer support has been notified about the posted complaint.
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        S
        sneha kasturi
        Nov 30, 2021
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        They haven't called me nor sent SMS my parcel is in Prohibited Area-Entry Restricted For delivery, Why so.. can you please help me
        Blue Dart Express customer support has been notified about the posted complaint.
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          A
          anyb81
          from Kolkata, West Bengal
          Nov 30, 2021
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          Hi,

          AWB no - [protected] . This shipment status is showing delivered in portal online whereas this is not delivered at all in the shipment address. How strange and cheating this is. Date of incident - 30th Nov 2021

          Responsible courier agent address is as below -
          Bluedart, Madhab Mukherjee Ln, Bally, Bally Khal, Howrah, West Bengal 711201, India

          My shipment is having one important bank document. Please do the needful to get it delivered in shipment address properly.

          Thanks,
          Anirban
          +1 photos
          Blue Dart Express customer support has been notified about the posted complaint.
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            G
            Gauri Agrahari
            Nov 30, 2021
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            I’m checking the online tracking it showing that consignee address is incorrect, and it was to be delivered by 29th November but yet not received my order so please help me with the related problem
            Blue Dart Express customer support has been notified about the posted complaint.
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              F
              [email protected]
              Nov 29, 2021
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              I'm Complaining about delivery service

              I was supposed to receive my deliverables on 26th Nov. This is document from my bank. On 29th Nov, i still haven't received my deliverables.

              I got a call from Blue dart on 26th Nov, to confirm my address. I told them the address, and they said it will delivered on next day. Again i called on 27th Nov but still same response. I have called many times and always same response.

              Any one can reach on address mentioned...
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              M
              Monty Sri
              Nov 28, 2021
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              Very pathetic service... BLUE DART neither responds to mail nor to mobile... My parcel has received nearby hub 3 days prior. Despite of requesting to customer care number for speedy delivery because of requirement of medicine to my mother who is a cancer patient. I didn't get a single call.. I strongly don't recommend BLUE DART for any dispatch...
              +1 photos
              Blue Dart Express customer support has been notified about the posted complaint.
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                J
                Junaidaj17
                Nov 28, 2021
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                Hello there, iam customer of blue dart.my order was delivered to me 3 days back. I wanted to return this order.
                My order no. Is S932589S.
                My name : Abdul Saleem
                Adress : Opp Naseerya masjid hagarga road gulbarga 585-104
                It was Cash on delivery
                Blue Dart Express customer support has been notified about the posted complaint.
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                  S
                  Shubham5428
                  from Jamshedpur, Jharkhand
                  Nov 27, 2021
                  Resolved
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                  Resolved

                  I have placed order from Skin Kraft for 999 and it is prepaid order. this product has been delivered through blue dart and the delivery agent who had delivered this product on 24th Nov, 2021 had collected cash from me as this is already prepaid order. Soon after this when i tried to get in touch with him, he just keep saying that i will get my money within 1 hr but i still haven't received the same. Details of the delivery agent - Name - Suresh Gorai Mobile Number - [protected] Mode of Payment - Paytm
                  +2 photos
                  Oct 21, 2023
                  Complaint marked as Resolved 
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    R
                    Ragha Sudha Ravi
                    Nov 27, 2021
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                    I had ordered a product online which is supposed to be shipped through Blue Dart. I received a message saying that the product was delivered but I didn't receive the product. The consumer care centres are not responding to calls. The way bill no. is [protected].
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      I
                      itss
                      from Hyderabad, Andhra Pradesh
                      Nov 26, 2021
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                      Hi my way bill number is [protected] and i was supposed to receive my parcel today but it instead shows the "Prohibited Area-Entry Restricted For Delivery" message. Please help me, this is the first time its happening and i have absolutely no idea what that means.
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        S
                        Saurabh Tikariya
                        Nov 25, 2021
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                        Address: Apple india

                        My waybill no [protected] which is a product of Apple Silicon case has shown online retuned on the very date it was supposed to be delivered. No deliver person came to my address or ever called me. And without my consent product is returned to the company.
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          Y
                          Yash Kavaiya
                          Nov 25, 2021
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                          Morbi Bluedart's office provides inferior service.
                          They call us to collect the parcel otherwise they send it back.
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            C
                            Crimson Soul
                            Nov 24, 2021
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                            Website: Blue dart delivery service

                            Shipment number [protected]

                            It hasn't been delivered for the past two days when I keep getting updates on its delivery. The agent supposed to deliver it didn't try to contact me. He gave me such a short ring that it was not possible to pick up the call. When I returned the call twice, he didn't pick it up. Delivery agent name - Bhupendra. His contact number [protected]
                            Please hire people interested in doing their job. Very poor service by Bhupendra. Rectify the situation immediately.
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              S
                              Sudip Sinha 1976
                              from Kolkata, West Bengal
                              Nov 24, 2021
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                              Resolved

                              Blue Dart Express - EJR SERVICE CENTRE is a fraud & cheating peoples

                              Respected sir
                              Your services is not satisfactory at all. SBI has sent me a urgent document via Blue Dart Express - EJR SERVICE CENTRE. C/O JETEX PARCEL SYSTEMS. 419, G-BLOCK, NEW ALIPORE. NEAR NEW ALIPORE COLLEGE. KOLKATA-700053. But 4 days over and till now no body came to my place. When I am tracking with waybill no, your site is asking that my address incorrect. which is totally wrong statement. That ERJ service is a fraud agency....
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                              J
                              Johnj27
                              from Bengaluru, Karnataka
                              Nov 23, 2021
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                              Please read and act upon immediately
                              I have been calling Bluedart customer care daily and getting different responses from the team. One guy is saying order is still im Mumbai another is saying the order has reached Bangalore but no idea on when it will be delivered but they will send an email to check status

                              Tracking Number [protected]

                              This is a medical emergency and you guys are not taking it serious. Hopeless service. Very dissatisfied.

                              Pathetic, have some empathy on customers. End of the day we are paying for the service it’s not free
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                A
                                Asit99
                                Nov 23, 2021
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                                Address: FAIZABAD

                                My Order from DrTrust.in was Shipped using Blue Dart(AWB [protected]).Its a YOGA MAT.When it reached my city and the time for delivery came, the Delivery guy called and said to Pick-Up the item from Distribution Center because the item was "too big" to fit in his bag and in the evening i got a Whatsapp from Shiprocket (#135596) the company which gave the consignment to BLUE DART, Saying order was not delivered because I wasn't available at the time of Delivery.That's ridiculous to say the least.I am willing to share more information but the above information should be sufficient.
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  U
                                  Umamaheshwari m vanjre
                                  from Davangere, Karnataka
                                  Nov 23, 2021
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                                  Address: Bluedart davangere

                                  I got tracking message from bluedart in that the deliver date is 20 but still I didn't received my courier and the courier guy today called me telling that he was not able to deliver my courier due to some road construction is going on here I am telling him in another way but he is not listening my words properly and my courier is also weight and he telling me that I can only go collect the courier it's door deliver right but why they not do their work properly still I didn't received my courier
                                  Blue Dart Express customer support has been notified about the posted complaint.
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