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Blue Dart Express Complaints & Reviews

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Updated: Jan 25, 2026
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 11

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N
Nithish Kumar17
Sep 25, 2023
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Bluedart lost my package and no refund

I'm writing this email on behalf of so many people who suffer due to Bluedart courier service. I made plenty of calls to Bluedart courier service as there was a delay but they managed to convince me. After several attempts, I haven't got any proper response from their side. Finally I received a message stating that they have lost my parcel. I have already paid the amount but I haven't received the parcel yet. Inspite of informing the sender...
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HRISHIKESH0000
Sep 20, 2023
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I suppose to get the percel by 18th of September but still not received the percel and also not even a call from the delivery person regarding the delivery as it shows out for delivery.
Also it is showing department name needed. What does that even mean.. i need my percel asap waybill no [protected]
I need the percel today
Blue Dart Express customer support has been notified about the posted complaint.
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    B
    Bhawnendra
    Sep 19, 2023
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    My package was supposedly to get delivered by 19th September although order was out for delivery for a couple pf hours, the status changed to Prohibited area - restricted for delivery all of a sudden.

    I didn’t receive any calls/texts or intimation regarding the same. The helpline number is of no use as it drops the calls out of nowhere. Not able to connect to any of their support staff and their outlet is closed.

    Looking at the number of complaints stating similar issues I’m appalled as to how are they not shut down yet?!

    How am I supposed to recover my package?

    Waybill number- [protected]
    Blue Dart Express customer support has been notified about the posted complaint.
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      Y
      Yogishch
      Sep 16, 2023
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      Waybill no: [protected]
      Ref No: [protected]

      I am writing to report a recurring problem with your delivery service. The assigned delivery person consistently generates OTPs and fake delivery status and even not communicating via phone call, resulting in canceled deliveries attributed to the customer and mentioning fake reason
      by showcasing fault from customer side. This issue is causing frustration and inconvenience.

      Please investigate and address this matter urgently.

      Thanks .
      Blue Dart Express customer support has been notified about the posted complaint.
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        R
        Reddy Deepthi
        Sep 15, 2023
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        Address: Hyderabad

        My product is not delivered to the address and the person is available but still they show the status as consignee is not available, even trying to reach the bluedart customer care every number is saying number is not in service. don't even know what to do, can anyone possible to provide any number that i can contact bluedart help here., thank you
        Blue Dart Express customer support has been notified about the posted complaint.
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          N
          Nithish Kumar17
          Sep 14, 2023
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          The estimated delivery date of my parcel ( [protected]) was on 4th September 2023. The parcel reached the destination city on 8th September and I thought I would receive my package soon and I continuously kept on tracking the status and finally it was changed to contact customer service. When I contacted them they told me that they couldn't detect where my parcel is and they aren't recieving any response from the team. Today is 14th September and till now I haven't received any msg or call from Bluedart. I have already paid the amount for my parcel and the sender is not responsible if the parcel is lost hence I can't ask for refund to them. It has been 6 days and no further move is initiated, this shows the irresponsibility of the courier service and they are playing with the customers patience. If in case my parcel is lost then necessary action should be taken and refund must be given.
          Blue Dart Express customer support has been notified about the posted complaint.
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            P
            Pawan21@
            Sep 13, 2023
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            Website: Powerlook

            Worst service ever ...my shipment no. [protected] is being delayed since two days and customer services are not listing reason behind delay ...they keep on saying that it will be delivered on the next working day.
            Blue Dart Express customer support has been notified about the posted complaint.
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              D
              DrAmey
              Sep 10, 2023
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              Address: Lower Parel

              My order which contains very important product was said to be out for delivery and no delivery attempt was made, i was at home the whole day and my status on blue dart was updated as Consignee out of station, my AWB # is [protected], i am a government employee and such type of fake stuff cannot be tolerated by blue dart, please look into this matter, i needed my parcel urgently
              Blue Dart Express customer support has been notified about the posted complaint.
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                H
                Himanshu69
                from Pathankot, Punjab
                Sep 8, 2023
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                Blue dart delivery guy didn't made a contact with me nor they called me and my order is not delivered yet but they are showing consignee not available on site
                Blue Dart Express customer support has been notified about the posted complaint.
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                  S
                  siddharth17
                  from Noida, Uttar Pradesh
                  Sep 7, 2023
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                  Formal Complaint Against BlueDart for Delivery Fraud - AWB 81333178776

                  Siddharth Parashar
                  I-034, Gulshan Ikebana, Sector-143,
                  Noida, Uttar Pradesh
                  Pin code: 201305
                  Siddharth.[protected]@gmail.com
                  [protected]
                  Date:[protected]
                  To,
                  The Honorable Consumer Court Noida, Uttar Pradesh
                  Subject: Formal Complaint Against BlueDart for Delivery Fraud - AWB [protected]

                  Dear Sir/Madam,

                  I, Siddharth Parashar, am writing to formally...
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                  A
                  aum3636
                  Sep 6, 2023
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                  Blue Dart Express without trying to delivery the parcel they misleading consignee not available/not sharing otp

                  Till now, i didn't receive any update. Today i tried to track the consignment status. It is showing as the shipment was returned to origin. The tracking details showing that the courier person tried to deliver the courier many times saying that the consignee not available, not sharing otp. I didn't receive a single call/sms from them regarding the delivery. Finally it is showing they have returned the shipment to the origin....
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                  F
                  faratherman
                  from Bengaluru, Karnataka
                  Sep 6, 2023
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                  Address: Bangalore, Peenya

                  There were no attempts to deliver the package on 4th Sep and I am very much at my home. The reason out by the delivery guy is wrong or he has intentionally put it there to evade delivery on 4th Sep. This is a plant and needs to be delivered asap. Tracking no. [protected]
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    Y
                    Yawar1
                    from Pulwama, Jammu and Kashmir
                    Sep 6, 2023
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                    My waybill number is [protected]. My parcel status is showing "Out for Delivery Details awaited awaited" since 4 september 2023. The Hub were my parcel is just 18 kilometers away from my home. Expected delivery date was 5 September 2023. Two days have passed, but my parcel has not yet reached my home. Please deliver my parcel as soon as possible. It's urgent.
                    My Name is Muzamil Maqbool Bhat. My Full address is :
                    Village Parigam, Near J&K bank Parigam, District Pulwama-192301, jammu & kashmir, india. My phone number: [protected]. And Ask delivery agent to call me when he come.
                    Thank you.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      A
                      Aparna Gautan
                      Sep 5, 2023
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                      Address: Bluedart civil lines meerut

                      I have two shipments K387597 from kushal jewelers and 465092 from schwabe india in which one was supposed to be delivered on 30th august and another on 1st September from bluedart civil lines meerut. I waited for a day Or two and then checked the status. I saw that they have put the status as consignee address not locatable. When I neither got any message saying it gonna get delivered that day nor anyone called me if the address was not locatable. Even Aby delivery service is able to get to my place but apparently bluedart is not and they didn't even call me. I[censored] hadn't checked the status of ny parcels. I wouldn't even know.i mailed them and tried Scheduling delivery for next day but same thing again. Then I got a call yesterday that they gonna arrange it but then again same. One parcel was for ny mothers birthday and it's one week late already
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        D
                        Dinesh902489
                        from Surat, Gujarat
                        Sep 2, 2023
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                        Address: Navjeevan circle, somnath row house, ambanager, Surat

                        Sir my way bill number is [protected].
                        I am live in surat. My address is Navjeevan Circle ke pass Ambanagar ke andar junction backry ke pass. They are showing i am not available on my address but they were not try to contect me and parsel were send return
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          S
                          Surya__7
                          from Coimbatore, Tamil Nadu
                          Sep 1, 2023
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                          Address: VLB trust office,Sri krishna girls hostel, Vivekanandhapuram, Kovaipudhur, Coimbatore -, 641042, Coimbatore-Tamil Nadu

                          Actually i placed a order in igp but i didn't received the order the delivery boy didn't deliver my order he didn't even call me about the order but he simply noted that Remark: CONSIGNEE'S ADDRESS UNLOCATABLE/LANDMARK NEEDED
                          please kindly deliver the product why u r doing like this ? what about my order?
                          what about my money?
                          please do respond and deliver to the below address:
                          VLB trust office, Sri krishna girls hostel,
                          Vivekanandhapuram,
                          Kovaipudhur, Coimbatore -641042,
                          Coimbatore-Tamil Nadu
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            L
                            LovelyKapoor
                            Aug 31, 2023
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                            Address: Dunera , Pathankot

                            Dear sir, I am writing you for the tracking id : [protected] .The courier person is not calling me and wrongly he say consignee address unlocatable landmark needed .The courier is having laptop that is delivered by Company, its really urgent. Please help me. if any problem call me at 91-[protected]
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              T
                              Tejas Rastogi
                              Aug 31, 2023
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                              This is complaint regarding blue dart delivery service as my parcel is not yet delivered and when I checked through their website they displayed " Shipment Redirected to same AWB" even though my pin code and address is totally correct. I can't even contact them and today is rakshabandhan, I didn't received my rakhi as my sister sent me through this.😓
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                S
                                saiprasad Galande
                                Aug 29, 2023
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                                I have been taking follow-up form Blue Dart Customer care person from last Saturday,
                                my Package is Stuck there from 22nd Aug,
                                its updating daily with falls Comment that User is not ready. i haven't got any call nor message nor Mail,
                                i am calling customer care from Saturday they are just saying we will deliver your package "ON PRIORITY" what is the Priority here? every day on call they saying it will deliver tomorrow, and still not getting deliver,
                                anyone one who can help me please,

                                Waybill Number- [protected]
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  M
                                  Mayur Mistry_
                                  from Pune, Maharashtra
                                  Aug 29, 2023
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                                  On 29th Sep 2023, Blue Dart was supposed to deliver my HDFC debit card at my registered address. In all honesty, The delivery person didn't even bother to call me . I would have collected it personally with necessary identification documents. Now I see on the blue dart tracking page that my package is marked " C'Nee shifted from the given address " . I asked my parents who still live at my address if there was any visit from blue dart delivery person and they said "NO".

                                  This is just bottom-line customer harassment. Well one thing I learnt today is never to use blue dart ever again and possibly let others know about it as well so that they too can stay away from this unpleasant experience.

                                  Following is package detail.

                                  Waybill No: [protected]
                                  Blue Dart Express customer support has been notified about the posted complaint.
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