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Blue Dart Express Complaints & Reviews

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Updated: Jan 25, 2026
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Blue Dart Express reviews & complaints page 12

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I
iamjag
Aug 29, 2023
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I have been waiting for the delivery for almost 7 days and the status is 'Undelivered Shipment Held At Location' for the last 4 days and they daily updating the same. No proper communication. Have raised complaint but still no response.

AWB# [protected]
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    Navanathnikam
    from Pune, Maharashtra
    Aug 29, 2023
    Resolved
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    Resolved

    MY following courier Not received AWB[protected].
    every time Blue Dart have problem in delivery.
    Send immediately by today.
    Aug 29, 2023
    Complaint marked as Resolved 
    Blue Dart Express Complaint Status consumercomplaints.in [email protected] Your complaint has been forwarded to Blue Dart Express Ltd. customer service. You should receive a reply from the company representatives within several days. Please login to your account to view and update the status of your complaint. To view your complaint on ConsumerComplaints.in click here We sincerely hope your issue will be resolved as soon as possible! Kind regards, ConsumerComplaints.in Team We are here to help
    Blue Dart Express customer support has been notified about the posted complaint.
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      A
      Ankan007
      from Kolkata, West Bengal
      Aug 28, 2023
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      Status showing - "Delivery Attempted-Premises Closed" but I'm sitting at my premises only. Please have the delivery boy call me nd if not possible then shut your system ### as I was told by the CUSTOMER service provider that I would get a call by the delivery person.
      Blue Dart Express customer support has been notified about the posted complaint.
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        K
        Kazi Asif
        from Kolkata, West Bengal
        Aug 28, 2023
        Resolved
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        Resolved

        False accusation , not able to delivery

        On 27 August arround 11.51 am I got message by Blue dart that product is out of delivery even by checking the product through tracking, I saw status which was out of delivery but later around 18.00 pm there was another status which was consignee address incorrect, which is totally false assumption they didn't even called me how can they say that address is wrong or incorrect even if it is incorrect why blue dart took the parcel from seller...
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        SK ANJARUL HAQUE
        Aug 28, 2023
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        ATM card not delivered to my address

        I was supposed to get an ATM card from HDFC, Dobson, Howrah in the 1st week of August 2023 through Blue Dart. But it was not delivered to my address, and no one communicated from Blue Dart side through phone/mail/message. Then I got a message from HDFC to reschedule the delivery.
        On 11.08.23 I got the message that, the card was reverted to to HDFC, Dobson, Howrah. And again no one communicated from Blue Dart's side through phone/mail/message.br...
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        E
        Aug 27, 2023
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        Address: Kolkata, 700023

        I sent my parcel from kolkata to lucknow but still not delivered to the exact location. Fake update they mention consignee not available.. but are waiting from last two days the delivery person not even call or msg us to ask about location or availablity. Totally harrassing this company. Same location i sent 1 parcel fro delhivery courier they delivered my parcel without any delayed. We are not Happy about blue dart service.. i will jot recommend to any one awb. [protected]
        Blue Dart Express customer support has been notified about the posted complaint.
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          R
          RAVINDER PANDIT
          Aug 26, 2023
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          Address: VILL, SANOURA PO GAGGAL TEH AND DISTT KANGRA HP-176209
          Website: blue dart

          Dear/ sir madam smartwatch stolen by bluedart courier boy and fake shipment recived sent to the company my order blue dart awb#-[protected] kindle help ravinder sharma so shri subhash chand vill sanoura po gaggal teh and distt kangra hp 176209 my mobile no [protected]
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            V
            vijay sanjay waghmare
            Aug 25, 2023
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            Address: anantnagar nigade , kapurhole nigade 412205

            Not received my icici bank debit card my location adress
            Blue Dart Express customer support has been notified about the posted complaint.
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              E
              Evergreen Opportunities
              Aug 25, 2023
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              Address: Avadi, Chennai, Tamil Nadu

              I had a most bad experience with blue dart. they are one of the worst company. Recently i received a passport to the same address just in a week( all services done in a week including police verification) i received in a week infact its a normal service no takkal. But, these fellows given the useless reason "No Such Consignee At The Given Address" after complaint through customer care they shipment was again for out of delivery even i received the OTP also. after reaching to my home, the delivery man asked for KYC doument. This time he said name mismatch. the product come under my first name and first letter of my second name, in my KYC it is in first name and second name. so he didn't deliver.

              Again this time the bank branch manger came to the picture and requested for the delivery. this time also received a message that your consignment is out for delivery. same story repeats not yet received the consignment. Again i checked the tracker. This time have raised new waybill to return it to the sender.

              Now My Point is who gave this authority to this person, how rude behaviour not ready to listen to sender's and receiver's request. who will bear the charges. are these fellows are paying from their pocket. whose time wasting. whose peace of mind is spoiling.

              Will the company take action against on them!!! will the customer get justice????????

              The same is happened to many of them(By Bluedart customer review though the ICICI is sending through bluedart. is that ICICI and blue dart are relatives?? are they both shareholder's??? are these group making fun to the customer, generating revenue through customers money??????
              Blue Dart Express customer support has been notified about the posted complaint.
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                D
                deep0727
                Aug 25, 2023
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                Website: www.bluedart.com

                My courier from the bank sent through Bluedart courier services vide AWB reference number - [protected] was never attempted to be delivered. I received no calls from anyone from the Bluedart agency to suggest any sort of any delivery. Upon checking the status of the parcel against the delivery tracker website, I was amused to find it being updated as "C'Nee Shifted From The Given Address ", which suggests I longer live in my current address. This is news to me even :). I called up the customer care services of blue dart twice on the 23rd and the 24th of August and was assured about the delivery on both the occassions, only never to receive it till date. I will be out of the country in the next week and I am clueless as to how would I be able to manage my bank activities in absence of the information which I was expecting to be delivered to me.
                This kind o[censored]nprofessional and irresponsible behavior from Bluedart is completely unacceptable. So much so that they never even responded to my email which I dropped at [protected]@bluedart.com.
                Blue Dart Express customer support has been notified about the posted complaint.
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                  S
                  sunilktcs
                  from Hyderabad, Andhra Pradesh
                  Aug 24, 2023
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                  Address: Bluedart Dammaiguda Hyderabad

                  The delivery boy has not attempted to call and updated with incorrect status.

                  The address is provided according to the website instructions and blue dart has delivered to same address previously.
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    K
                    Kevi metha
                    Aug 23, 2023
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                    Awb31999575204

                    Why my tracking status show rejected awb inscanned...
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                    J
                    jogsingh bhabutsingh rajput
                    from panvel, Maharashtra
                    Aug 23, 2023
                    Aug 23, 2023
                    This thread was updated on Aug 23, 2023
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                    Address: kamothe

                    Not deliver more than 5 days the parcel in the kamothe office and i was go to office to recive parcel they said we dont give you parcel because of the debit card is delivery to only address they tomorrow the parcel has recvive to your adress but 5 completed i dont recive any call and parcel i call to customer care they before 6 pm you was delivery your parcel but not recive i request you to delivery my parcel fast
                    tracking id-
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                    resolved
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                      L
                      ladigagan
                      Aug 23, 2023
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                      Respected Team, Area Pin Code 152115 is Near Malout City, Punjab. But This area was Provided to the wrong courier service Provider in Mandi Dabwali, Haryana. We are & all area Facing Many Problems every time due to no service provided by bluedart. The current courier service provider is always unable to deliver our parcel. we always make request to bluedart many complaints but there is no solution by blue dart. we are facing many problem from last 2-3 years. kindly move area pin code 152115 to a nearby service provider its located in malout city (152107). Our Area Pin Code 152115 is in Punjab and near malout city. but the current service provider in a different state. your attention is highly appreciated kindly take action against bluedart no one responsible from blue dart team I have complaint many times to blue dart. Attachment with this complaint Thanks & Regard
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        S
                        Sunny Dayal 86
                        Aug 22, 2023
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                        Delivery status of my order has been updated as CONSIGNEE NOT AVAILABLE. It went out for delivery at around 3:30pm and i was eagerly waiting for the shipment. I didn't got any calls or messages from bluedart team regarding delivery. It is very unprofessional from their end to update fake status. I hope someone would take necessary action.
                        Aug 25, 2023
                        Complaint marked as Resolved 
                        Solved
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          G
                          gajju89
                          from Pune, Maharashtra
                          Aug 21, 2023
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                          Hi,
                          I have ordered 1 bag from Tata Cliq app. This was handed over to bluedart for delivery. Product is in my place since 16th August and yet waiting for the delivery. There is no sense of responsibility from bluedart to keep the customer informed. They are just taking it very causually. these kind of things should be penalised and the comapny should pay the consumers for every second of delay. In India companies can just delay whatever and whenever they want to and are never penalised and if there is a single day delay from consumer, consumers are penalised. This should stop
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            K
                            kotibabu86
                            from Gannavaram, Andhra Pradesh
                            Aug 21, 2023
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                            Resolved

                            Address: GANNAVARAM.

                            Waybill No
                            [protected].

                            Despite being constantly available at the provided address, the updated delivery status in their database incorrectly states that the consignee is unavailable. They even not contacted me.
                            Aug 21, 2023
                            Complaint marked as Resolved 
                            Blue dart has delivered the courier.
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              kotibabu86
                              from Gannavaram, Andhra Pradesh
                              Aug 21, 2023
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                              Address: b.b.gudem post, gannavaram mandal.

                              Despite being constantly available at the provided address, the updated delivery status in their database incorrectly states that the consignee is unavailable. they even did not call me.
                              Aug 21, 2023
                              Complaint marked as Resolved 
                              Blue dart has delivered the courier.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                Msindia
                                from Bhopal, Madhya Pradesh
                                Aug 21, 2023
                                Aug 21, 2023
                                This thread was updated on Aug 21, 2023
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                                I had a parcel which had to be delivered to Ahmedabad but instead it got delivered somewhere in Assam. I also told the delivery person not to deliver at wrong address but still status showing delivered. I had paid money for the order it is very disappointing service from Bluedart

                                Waybill number [protected]
                                Blue Dart Express customer support has been notified about the posted complaint.
                                This is the route info ..
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                                  A
                                  Abinash D
                                  Aug 19, 2023
                                  Jan 12, 2025
                                  This thread was updated on Jan 12, 2025
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                                  Bluedart express - misroute due to shipper fault/wrong pin

                                  My order was supposed to be delivered on 18th August 2023. But it is still not delivered. Even though the hub is just 5 kms away from my house, they were still not able to deliver. Now the status is showing as "misroute due to shipper fault/wrong pin" even though I have given correct address and pincode. Their customer support is also worse and half of the time they're busy. Really disappointed with their service and delivery. They really...
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                                  11 other people found this review helpful
                                  11 found this helpful
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