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Blue Dart Express Complaints & Reviews

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Updated: Dec 13, 2025
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Blue Dart Express reviews & complaints page 133

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P
Palaniappan alagappan
Jan 29, 2020
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Address: L&T site office , Mothers stadium road , mithra., Ahmedabad, Gujarat

Hi
My confinement way bill no - [protected]. We waiting for the package over 3 day.in status they mentioning every day morning out for delivery and again evening giving status some other reason.
I am following up every day even mail and phone. Every one telling will deliver but still not yet to be received.
There is no any proper response.
Even though normal courier people deliver at site in priority.
Blue big branded courier doing like is not satisfactory to us.
Blue Dart Express customer support has been notified about the posted complaint.
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    Nitu@2071
    Jan 29, 2020
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    Address: No 728, 5C floor, 11th cross, 16th main, BTM layout, 2nd stage (EWS), Bangalore - 560076, Bangalore, Karnataka, 560076

    Hi team,

    It is highly disappointing to know that you people are marking the shipment to be delivered without even actually delivering it to the customer. How is it even possible?
    I have ordered a bag from baggit official website and those people have sent the shipment through bluedart. Today morning i received a text message saying the shipment is out for delivery and the entire day i was at my place and in the evening suddenly i'm receiving a text saying it's delivered when i didn't even receive a single call from bluedart today. It's totally unacceptable and fraud that you are doing to the customers. I need an immediate action on this and would like to receive the shipment asap because the shipment is prepaid and i have paid huge bucks for it. It's not a joke. Expecting a quick resolution else i will have to escalate this further.

    Contact no : [protected]
    Awb# : [protected]
    Blue Dart Express customer support has been notified about the posted complaint.
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      Abhishekcse122
      Jan 28, 2020
      Resolved
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      Resolved

      Address: Hyderabad, Telangana, 500019

      I had ordered whey protein 2.5kg*2 from MyProtein. Today i got a message that i will receive my shipment from blue dart courier service. But didn't receive any call from delivery agent and nobody came. i got a message from blue dart that my item was delivered by 2:40PM, but nobody came to deliver. I asked the customer care executive about the same but he didn't paid attention towards it and said you will get response in 24hr. My airway bill no. Is [protected]. Kindly see to it.
      Jan 29, 2020
      Complaint marked as Resolved 
      I got my parcel late in evening
      Blue Dart Express customer support has been notified about the posted complaint.
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        D
        Jan 27, 2020
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        Address: Woodsville phase 1, C3 building 704. Bhoradewdi, Moshi, Pune, Maharashtra, 412105

        Received product in damaged condition. Bluedart consignment no: [protected]
        Shipment from Coimbatore to Moshi pune.
        Declared value :1790
        Seems while checking the item by bluedart team they have damage completely. Later on bluedart tape are wraparound it.
        This is highly non-professional of handling. Kindly reimburse the amount on priority. Please check the video for details.
        Contact me [protected]
        +1 videos
        Blue Dart Express customer support has been notified about the posted complaint.
        Your courier boy not give my bank kit very worst work, courier boy told wrong address without reach address, my address is himgiri showroom hero near makar hospital
        Your courier boy not give my bank kit very worst work, courier boy told wrong address without reach address
        Very poor service not trustworthy
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          G
          gautamhans12327
          Jan 27, 2020
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          Address: GAUTAM HANS. HAL WARRANTY TEAM, AIR FORCE STATION TEZPUR, P.O. SALONIBARI, DIST- SONITPUR, ASSAM., Sonitpur, Assam, 784104

          Dear sir,
          I ordered a bluetooth speaker (Jbl-go 2 grab & go) through sbi rewardz on[protected] using 9776 sbi rewardz points. Consignment was send through blue dart (Consignment tracking id: [protected], way bill no: [protected], dated:[protected]. Consignment was not delivered to the consignee, however it is showing delivered. This is to inform that consignment was send back to bhiwandi, and received by kumar on[protected]. Therefore it is requested to look into the matter and do the needful, so that i shall receive my bluetooth speaker.
          Regards,

          Gautam hans.
          Blue Dart Express customer support has been notified about the posted complaint.
          Jan 27, 2020
          Updated by gautamhans12327
          Waybill: [protected]

          Dear Sir,
          I ordered a BLUETOOTH SPEAKER (JBL-GO 2 GRAB & GO) through SBI rewardz on[protected] using 9776 SBI rewardz points. Consignment was send through Blue Dart (Consignment Tracking ID: [protected], Way Bill No: [protected], Dated:[protected]. Consignment was not delivered to the consignee, however it is showing delivered. This is to inform that consignment was send back to Bhiwandi, and received by Kumar on[protected]. Therefore it is requested to look into the matter and do the needful, so that I shall receive my Bluetooth Speaker.
          Regards,

          Gautam Hans.
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            B
            b dura
            Jan 25, 2020
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            Address: Hitech city, Hyderabad, Andhra Pradesh, 500081

            I get confirmation from bluedart service that the shipment will be delivered by EOD. Waited for 6 hours to pickup since the item is bank card.
            No the status is changed to "C'Nee Shifted From The Given Address".
            I haven't received any call or message. This is quiet disturbing.
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              R
              Ritwik007
              Jan 25, 2020
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              Address: 560048

              Waybill no : [protected]

              The parcel was supposed to delivered on 25.01.2020. Instead the status changed to held at mahadevapura industrial area with tag - prohibited area/ entry restricted for delivery

              Not sure how it happened as i did not receive any call from the bluedart guys when they came to deliver nor any text.

              Please help me get my parcel asap. Am not sure where to directly contact the people responsible. There is not direct contact number provided for the held location nor the address and the generic helpline is non-responsive.
              +1 photos
              Blue Dart Express customer support has been notified about the posted complaint.
              Dear sir this watch is fek
              Sir eski betry nhi chal rahi h
              WhatsApp nhi chal rha h
              Fecbook nhi chal rha h

              package status: prohibited area/ entry restricted for delivery - Comment #3636477 - Image #0
              Vishva Jeet Jat's reply, Jan 27, 2020
              Dear sir this watch is fek
              Betry nhi chal rha h
              WhatsApp nhi chal rha h
              Fecbook nhi chal rha h
              Waybill no : [[protected]]

              The parcel was supposed to delivered on 27.12.2021. Instead the status changed from out for delivery to Prohibited Area-Entry Restricted For

              Not sure how it happened as i did not receive any call from the bluedart guys when they came to deliver nor any text.

              Please help me get my parcel asap. Am not sure where to directly contact the people responsible. There is not direct contact number provided for the held location nor the address and the generic helpline is non-responsive.
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                S
                sauravarora
                from Pune, Maharashtra
                Jan 25, 2020
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                Address: LG ELECTRONICS India Pvt. ltd.,Plot No. 51, Surajpur kasna Road, Near Jagat Farm,Grater Noida 201306., Gautam Buddh Nagar, Uttar Pradesh, 201306

                Dear Sir,

                Your courier Boy not even call me and update status as Need Department Name/Extension Number. At least he should call me before Updating any Status. Please Deliver my Courier at
                LG ELECTRONICS India Pvt. ltd.
                Plot No. 51, Surajpur kasna Road, Near Jagat Farm
                Grater Noida 201306.
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                  S
                  Senthilvel Chandrasekaran
                  Jan 24, 2020
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                  Address: 87/179 SRI MADAN TOWERS , LINGI CHETY STREET , MANNADY, Chennai, Tamil Nadu, 600001

                  Hi,
                  My ref no : [protected]

                  I am yet to receive my parcel for past 2 days ..it is emergency . Your delivery person is cheating and doesnt call me as well the status showing as consignee is not in place.

                  I doubt he is not doing his duty in proper manner.. anyway deliver my parcel at least by tomorrow..
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                    A
                    Arul912
                    Jan 24, 2020
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                    gst invoice required

                    Address: SF NO :46/1C ,Amanikonadalampatty bypass road, nattamangalam post ,SM Car showroom ,1st floor, Salem, Tamil Nadu, 636010

                    Dear sir

                    Required gst invoice below pod number, many time i will inform to salem ho office but still now not resolved, but our management & account team daily asking to me, why still now gst invoice not received. I cant able to answer to account dept.

                    I hope you understand please support
                    Mail id:salesbo. [protected]@jailaxmigroup.com

                    Pod no: [protected]
                    Courier date:26.12.2019
                    From...
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                    A
                    aryan7m
                    Jan 23, 2020
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                    Address: 403 sapphire view, shiv sagar colony, A.B road, Indore, Madhya Pradesh, 452012
                    Website: www.bluedart.com/tracking

                    I am aryan mishra i ordered one item from beyoung and another from smytten both the order were supposed to be delivered by blue dart but i have not received both the item and it is showing that product is delivered by them. The cost of both the product was around 600.

                    It is showing both the products are delivered at the same time. I called customer care also but i got no response from them,

                    I orederd product on 20 jan and other is on 17 jan 2020, both the order were out for delivery on 23 jan and showing delivered at 3:27 pm. But i have received any of them...

                    I want my product as soon as possible. Do it fast otherwise i will file a case against blue dart

                    Awb# [protected] 1st order
                    Awb# [protected] 2nd order
                    +5 photos
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Sir hamara corier galat jagah per dilevred kar diya gaya hai

                    hamari sunane ko taiyar nahi

                    co. n. [protected]

                    hamara pata
                    vijay kumar gupta

                    gram vamangarh post khodwani th. hanmana rewa mp

                    order showing delivered but now delivered - Comment #3636655 - Image #0
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                      M
                      MD.Danish raza khan
                      Jan 23, 2020
                      Resolved
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                      Resolved

                      Address: Flat No 407,kiriti villa, macha bolarum, secunderabad, Hyderabad, Telangana, 500010
                      Website: Kartabazar.com

                      I order THOR 5 PRO smartwatch but it was swapped with another watch that is very cheap and not what I ordered and has no features that I paid for and
                      now when I want to return the order the website is displaying to login and when I do so it's showing that there is no order placed by me and thus I am not being able to return it and I've got my money struck hence I wanted to return it back.
                      +3 photos
                      Jan 23, 2020
                      Complaint marked as Resolved 
                      They did not made any contact after the delivery of the product. They have an email id named [email protected] which I've sent a few requests of return but there was no response from their side.
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Jan 26, 2020
                      Updated by MD.Danish raza khan
                      Not resolved yet
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                        K
                        Kishanthepro
                        from Vasai-Virar, Maharashtra
                        Jan 23, 2020
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                        Address: Thane, Maharashtra, 401209

                        I have parcel which is undelivered.. I have mentioned right address in parcel but still courier boy is updating as location not found also 3 times attemp he didnt even bother to call me. Also i have called customer care and told them to tell delivery boy to call if he is unable to locate the address but no resolution now that parcel has been redirected to my offc address and same behaviour by the delivery guy here also. I have mentioned to call me i[censored]nable to locate but no one is bothered to call
                        I want my parcel to be delivered anyhow please arrange a call back asap

                        My way bill number - [protected], [protected]

                        Contact number - [protected], [protected]
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          N
                          Naghma Simran
                          Jan 22, 2020
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                          Address: 560027

                          Hi team,

                          My order had to be delivered today i was waiting for the call.

                          The delivery guy called me and said i am coming keep the documents ready
                          I said okay and then he said he can't come inside the street come to road.

                          After going to road and after waiting for almost 1hr 30mins

                          I just receive txt saying the order can not be delivered as i was not available at my place. And the delivery guy was rude

                          And this was the 7th time which happened with me.

                          I called almost 100 times to blue dart team regarding this and they just had to say sorry and did nothing apart from that.

                          Worst worst service ever i got

                          And i wish and pray this blue dart company get closed asap.
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            M
                            MANJUNATHA REDDY ANTHAPU
                            Jan 20, 2020
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                            Address: 515631

                            Hi,

                            I have an important courier with waybill ref# [protected] to be delivered by 16th january, still not delivered to me. Neither delivery agent nor blue dart representative contacted me regarding this but the order status is updating as consignee out of station daily, whereas no intimation to me.

                            Please help me to get the order delivered, which is very much important for me.

                            Regards,
                            Manjunatha reddy
                            Blue Dart Express customer support has been notified about the posted complaint.
                            I am Neeraja
                            My order Number is 388
                            AWB#: [protected]
                            My placement date 11/01/2020
                            My delivered date 14/01/2020
                            I ordered long frocks but they are very bad & the cloth is very cheap.
                            I paid on Cash on delivery
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                              S
                              Samraj Bhowmik
                              Jan 20, 2020
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                              Address: Pune, Maharashtra, 412114

                              Hi

                              I was supposed to get my shipment today, and i got the message that blue dart will try to deliver it by today. It is very frustrating that when i m trying to track it, i can see that it's delivered to stamp.
                              No idea why the delivery executive didn't even call me. My shipment id. Was [protected]#

                              Please make sure that it gets delivered to capgemini talwade, midc

                              My contact is [protected]
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Sar Mera tracking mein show kar rahi hai ki 18 January ko parcel matlab deliver kar diya jaega lekin abhi tak percent deliver Nahin hua

                              issue with shipment delivery - Comment #3632863 - Image #0
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                                Md2097
                                Jan 19, 2020
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                                Address: Borjhar, Kamrup Metropolitan, Assam, 781125

                                My product with waybill no.[protected] is not delivered yet and the expected delivery date is 18 january 2020. And today its 19 january 2020. Blue dart has not contacted me not even once and without informing me anything nor contacting me, they showed the status as"no such consignee at the given address" what a nonsense way of service. I tried contacting them and they say their lines are congested and so no response. I visited the courier centre and they said they know nothing about my order and that have not received anything such. Are they gone mad their own website is showing me the status that my receivable product is in the airport of my location and what the hell they are saying me. I am totally disappointed and angry. I will wait for 3 days and after that am gonna sue or file a case again the company. Its a serious issue and my product is too important for me. I am really gonna take the help of law if the status remains the same.
                                +1 photos
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  S
                                  Jan 18, 2020
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                                  Address: 21, Seniyar Kulam Street, Karaikal, Puducherry, 609602
                                  Website: latestcart.in

                                  Name : sivasenthil kumar
                                  Order Date : 12/01/2020
                                  Order ID : 9149940
                                  Tracking ID : [protected]
                                  I Order ( MII3 Dual Chip Waterproof Smart Watch) . But You send Different type of product ..So RETURN this Product ..
                                  +1 photos
                                  I am Neeraja
                                  My order Number is 388
                                  AWB#: [protected]
                                  My placement date 11/01/2020
                                  My delivered date 14/01/2020
                                  I ordered long frocks but they are very bad & the cloth is very cheap.
                                  I paid on Cash on delivery
                                  I want to return my product.. Please take this product with attention
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                                    P
                                    paraacbe
                                    from Coimbatore, Tamil Nadu
                                    Jan 18, 2020
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                                    Address: No 167 Thittukaadu, Muthugounden palayam, Kanjikoil, Erode, Tamil Nadu, 638116

                                    I bought a fast tag from kotak bank and it was shipped through blue dart [protected]. On tracking, it says the fast tag was delivered on jan 14th but i had not received it and the recipient name is given as some one else. I contacted blue dart via twitter and email and they said they will look into it but no response for 4 days even after mentioning it's urgent as fast tag is now mandatory. Also their toll free no[protected] always says the network is congested. Such a lousy service for a premium brand. Local couriers are better.
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    I want to cancel my order as it already reached there.Please immediately do it as a lot of money is wasted.I am a poor guy. (Me order number [protected])

                                    parcel delivered to someone else without any contact - Comment #3632905 - Image #0
                                    Shukla Praveen's reply, Jan 18, 2020
                                    I can't attend in this order I am out side in city
                                    My product for one week come bluedart sarvice but im not parchesing my product
                                    Courier sarvice is very slow plz solution
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                                      V
                                      VIJAY S KUMAR
                                      Jan 15, 2020
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                                      Address: 560026

                                      The shipment is delivered to wrong or unknown person. There was no attempt to communicate to me if there was any clarification required. Nor i was given the delivery agent details to contact.

                                      Number - [protected]

                                      Since the package contains sensitive information, i would highly appreciate if this package is delivered to me. There is no point of contact for these kind of scenarios where the package is not delivered but we get a notification saying that the package is delivered already to the person who don't know. It's very surprising that how can a sensitive information package which is intended to deliver directly to the recipient on the package gets delivered to someone unknown. It's really a poor service and immature of the way the process is working. There was no attempt made to contact the recipient nor the package was tried to attempt the delivery. Changing the status to delivered and marking it as a milestone is not a great achievement when the package is not even reached the valid recipient. It's not a old age postal system which gets missed or lost, in the era of technology and with the existing systems these kind of mistakes is not at all acceptable since the valuable things or information in the package can be misused.
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      I am completing about shrit actually I am ordered 3 denim shirt from Peter shirt for 1000 rupess but delivered only normal shrit that only one react on my issue

                                      shipment delivered to unknown - Comment #3632779 - Image #0
                                      Pramod Honey's reply, Jan 19, 2020
                                      Replacement order
                                      Pramod Honey's reply, Jan 19, 2020
                                      Replacement order
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