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Blue Dart Express Complaints & Reviews

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Updated: Dec 17, 2025
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Blue Dart Express reviews & complaints page 213

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R
Rajarajeswari T
from Hyderabad, Telangana
Dec 13, 2018
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My courier has been un delivered stating the premises is closed. But the person is available throughout the day. Its really painful to see people giving wrong information and un delivering the courier. There's no contact number for the branch to connect with. Even the person who comes for delivery should have connected over the phone. No calls either. This is very unprofessional.
Blue Dart Express customer support has been notified about the posted complaint.
I was about to recive card today 12/8/2018 but i got to know the card is already reached SBI Gurgaoun. The Delevery executive said saturday i wil come and deliever due to unavailabilty of me at the address in week days.

Way Bill No [protected]
Respected sir
I am Amit Gupta. today delivery time 12 to 6 pm but courier not delivered. I am calling many time customer care no.they say today parsal definitely delivered but not delivered.
Thanks
From
Amit Gupta
Tracking no.[protected]
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    M
    Monkutty
    from Kunnamkulam, Kerala
    Dec 13, 2018
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    Address: Thiruvananthapuram, Kerala, 695144

    Hdfc bank send a debit card through bluedart to my office address.. But bluedart attingal office not ready to deliver the item into my office adress because of my address area is out of service area. But in bluedart location finder my pincode (695144) is in service area. Why you accept the item if my pincode is not in your service area and update your location finder if it is out of service area. Please deliver my shipment as soon as possible
    Blue Dart Express customer support has been notified about the posted complaint.
    Dec 17, 2018
    Updated by Monkutty
    Bluedart Please give instruction to deliver it as soon as possible
    I ordered from lenskart and the product was delivered through blue dart on 28th Nov. It was supposed to be delivered by 1st December 2018 but I haven't received it yet.

    Tracking number of the product is [protected].

    While tracking it shows it have arrived at designated address by 4th Dec.

    not delivering - Comment #3297917 - Image #0
    not delivering - Comment #3297917 - Image #1
    I got massage from blu Dart Dispatched my parcel but still I don't know where is right place.
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      S
      SHRIDHAR KORAVI
      Dec 12, 2018
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      Address: 560016
      Website: n/a

      My american express card supposed to be delivered on 8 dec 2018 and your courier guy is not delivering to my mentioned location even after informing him about my timing, and also even after calling him 100 times he is not responding, it's really pathetic service that i have seen from such courier service company. Please look into it and i log out from the office around 3pm and same has been communicated to courier guy.
      Blue Dart Express customer support has been notified about the posted complaint.
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        V
        Vin0d
        from Athni, Karnataka
        Dec 12, 2018
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        I ordered type c otg and cable on paytm. Delivers through blue dart courier service and expected delivery was 27 nov 2018. I paid total cost when purchased but they didn't delivered my order but they send me invoice that shows item was delivered. Then i e-mail complaint to blue dart, they didn't reply. So i ask help for paytm but it didn't work. My paytm order no [protected] and blue dart awb [protected].
        I think blue dart courier boy take my order for himself. So please help me
        Blue Dart Express customer support has been notified about the posted complaint.
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          M
          Minj83
          from Hyderabad, Telangana
          Dec 12, 2018
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          Address: East Godavari, Andhra Pradesh, 533440

          Blue dart servise is good but in andhra pradesh currier people they dont know english. Even hindi also dont know.
          How i will communicate with these people... Please give bussiness franchise to person, who knows english... Because in andhra so many people from other state.
          Atlist one english person should be there in department for better understanding of the customer need. Communication is must important in your field. Other no buddy will entertain your service. Thanks vinay minj
          Blue Dart Express customer support has been notified about the posted complaint.
          Hi team
          I called customer care multiple times & givena breif address with along with mobile number but still BlueDart people not wanted to deliver the Package, they also not calling on mobile.
          Can you please ask delivery boy to call me, I will help them to reach at address.
          Santosh Zambare's reply, Dec 8, 2018
          If you check sanaswadi bludart office review, you will see the customer feedback
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            M
            mahi9966
            from Tanuku, Andhra Pradesh
            Dec 12, 2018
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            Address: Hyderabad, Andhra Pradesh, 500089
            Website: HDFC/Bluedart

            My debit card from hdfc bank supposed to reach my home long back through the bluedart couriers however due to incorrect pin (504001) it was reached in different location in telangana state. When bluedart courier called me and asked about the address i told her to reach the correct address and pin should be 500089 then she has told 4 days back that she is sending that courier to the correct address but when i checked the status it's showing as consignee not available.
            Please look into the above issue and solve asap.
            +1 photos
            Blue Dart Express customer support has been notified about the posted complaint.
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              N
              Neel Chandan
              from Ongole, Andhra Pradesh
              Dec 11, 2018
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              Website: WWW.BLUEDART.COM

              Sir, my sbi credit card is delivery through your blue dart services way bill no-[protected] pick up date is 4th dec 2018, from gurgaon to tadepalli ref no-ev[protected] and expected delivery date is 10th dec 2018 your status is delivery attempted premises closed it is wrong status so please deliver immediately our contact no is-[protected]
              Blue Dart Express customer support has been notified about the posted complaint.
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                A
                ashish0470
                from Vadodara, Gujarat
                Dec 11, 2018
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                Address: Vadodara, Gujarat, 390012

                My name is ashishkumar patel, my icici courier awb no. Is [protected].

                From last 2 days, i. E. Yesterday and today, 10.12.18 & 11.12.18, i was available at home full day.

                Bluedart is updating status as consignee not available.

                I registered complaint for the same on 10.12.18 but blue dart executives not doing work well and not taking complaint in favour of customer.

                Again today i have raised complaint in morning, still i am unable to receive my courier.

                This is very poor service and action need to be taken against delivery person who is updating wrong status that consignee not available.

                Call me on [protected] and resolve my problem.
                Blue Dart Express customer support has been notified about the posted complaint.
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                  N
                  Nikhil Belamkar
                  from Bengaluru, Karnataka
                  Dec 11, 2018
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                  Address: 560029
                  Website: www.bluedart.com

                  I have been trying to contact the blue dart many times to ask myself about the debit card that is not getting delivered but they keep updating in tracking details that shipment is unable to find address.They don't contact me nor try to deliver my debit card and when i try to contact them by calling them they don't respond .i have even tried sending them a mail but they reply back with giving me a number to call where they made me wait for 20 minutes telling that they are connecting my call.my waybill number is [protected]
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                    F
                    Futek Digital Connect Pvt Ltd
                    from Gurgaon, Haryana
                    Dec 11, 2018
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                    Address: Jhajjar, Haryana, 124507

                    Blue Dart office in Bahadurgarh doesn't provide delivery for any shipments. Based on the type of courier they call the customer to collect it from the office itself. In the case of Bank Cheques, it is a very problematic situation as they don't even call for days. Details for this time are attached in the photo, but to explain he has not delivered a bank cheque for 2 days now and stating cause as premises closed whereas this is a business address and operating time is from 10:00 am to 6:00 pm. Please resolve this matter asap as we encounter this problem a number of times and then cross-check from the client side and it is disgraceful to have such a conversation with them.
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                      I
                      Indu Singireddy
                      from Hyderabad, Telangana
                      Dec 11, 2018
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                      Address: Visakhapatnam, Andhra Pradesh, 530026
                      Website: momoe express

                      I got an order from momoe express via sham trading delivery.. I dint not place the order and it was delivered to me.. It costs 1499.. It was an anlogue fastrack mutlicolour combination watch box. The watches are of fake brand. I dont want the watches. I want to return the order. How can i get the refund? Please let me know the way to return the order.
                      Order id :gpt21279
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Hello,
                      A letter with Ref [protected] Delhi-Mumbai 03/12/18 booked for 10:30 am delivery 04/12/18 @550/- was instead delivered at @16:00hrs which is not as per booking condtion
                      Shouldn't a refund be claimed/made as per your policy for detayed delivery?

                      Thankyou,

                      Dr U S Arora
                      [protected]
                      My package was scheduled to be delivered on 5 december.I got a message stating that they couldn't find my location and to reschedule the delivery i need to make a call to the customer care number..imade a callbut i didn't get any response.I need that package urgently..please deliver the package.
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                        N
                        nithin s mathew
                        from Mangalore, Karnataka
                        Dec 11, 2018
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                        Address: Bangalore, Karnataka

                        I haven't received my courier from bluedart even 5 days after they had shown the status as shipment out for delivery. Shipment out for delivery was updated on 6th dec 2018 and today is 11 dec 2018 and i'm still awaiting the courier. I have received no phone calls from bluedart regarding this till now. Meanwhile status became need department name/extension number and now it is undelivered shipment held at location. My email id is [protected]@gmail.com. Please do the needful
                        Blue Dart Express customer support has been notified about the posted complaint.
                        From last two weeks, I am getting regular updates from bluedart through SMS and till now I haven't received by courier. I can't understand, why they are not calling and just texting. The latest status shows "Undelivered shipment held at location". I lost hope in bluedart.
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                          M
                          MonABhi
                          from Bengaluru, Karnataka
                          Dec 11, 2018
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                          hdfc debit card not delivered after so many follow-ups

                          Address: Pune, Maharashtra, 411015

                          Hi team,

                          On 24th nov i got call from blue dart delivery boy regarding my debit card delivery. Unfortunately i was not in town so i request him to deliver it to me on other day or on coming saturday. As they want to deliver the parcel on home or permanent address only. They no call from bluedart for reschedule the delivery.
                          Again on 6th dec i called on blue dart customer care number that time the person who responded...
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                          CA Aneesh Jain
                          from Jaipur, Rajasthan
                          Dec 10, 2018
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                          My credit card tracking status way bill no [protected] that was show delivery to bikaner but i was not able to get my icici credit card no and the courier boy was not able to contact me my mobile no [protected]. Please share the details of courier boy so that the card was not delivered to unauthorised person the
                          Message appeared my mobile no that that card delivered to aneesh jain 0n 10 th dec 2018 14.30 pm
                          Blue Dart Express customer support has been notified about the posted complaint.
                          I want to return and need refund product
                          Was fully damage and temperd glass was broken vivo v11 pro mirror shine flip case fully scratched and I want to return that soon as possible my order no [protected]
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                            B
                            BIBHU SARANGI
                            from Udaipur, Rajasthan
                            Dec 10, 2018
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                            Address: Udaipur, Rajasthan, 313001

                            Dear Team,
                            This regarding non-delivering of my ICICI bank credit card at the Udaipur ICICI branch, sector-11, Gitanjali Manson, Udaipur, 313001.
                            Blue Dart Parcel containing my credit card having AWB No-[protected] supposed to deliver at the above mentioned ICICI branch.
                            As per the Blue dart tracking status of parcel has been delivered at the mentioned branch on 3rd-Dec-18, when i enquiry at concerned branch they have not yet received till now, even i have called blue dart customer care representative for confirmation but still no one has responded.

                            hence requesting to confirm once again my above mentioned shipment.

                            Regards,
                            Bibhu Prasad Sarangi
                            [protected]
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Dec 10, 2018
                            Updated by BIBHU SARANGI
                            Please resposnd
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                              P
                              Pallavi Rathi
                              from Delhi, Delhi
                              Dec 10, 2018
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                              My Way Bill No is [protected].

                              I couriered from Pune to Kota on 30th November 2018 and till date my parcel is not delivered. I am not getting any response from the Customer Care and neither they are telling me if my parcel is lost. Because on daily basis it says Out for Delivery and not delivered at the end of the day. Those documents are really urgent for me. It also has a DD inside it which was supposed to be sent for my Visa Purposes. Please return it back to me. I will use some other logistics but please its my request please return it to me.
                              +1 photos
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                                Bhanu Sattiraju
                                from Chennai, Tamil Nadu
                                Dec 10, 2018
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                                Address: 500081

                                The way bill no is [protected]. This packet contains confidential and important documents from kotak bank sent thru blue dart courier. Bank got the message that the packet has been delivered and the bank staff continued to follow up. But i have not received the basic details of the way bill no as part of sms or mail hence could not track from blue dart. I have to follow with the bank to get the way number. After getting the number, called customer service and one ms. Kumari answered from chennai. Per her, no communication would be sent to customer by blue dart if there is any problem from blue dart side (Very surprising process).in this case the problem is from blue dart side (Bandwidth issues in the location) and hence no communication was sent from blue dart and also the packet was held up in the location for past 5 days. When asked why is it so, she did not feel sorry about it, instead argued with me that this is the procedure of blue dart and questioned me on what i expect her to do now. Pathetic service and arrogant and pathetic response. When asked her to connect me to her manager, she said she operates out of chennai and the location of delivery is in hyderabad and refused to connect stating that i should explain her what is required. Finally i have to disconnect the phone as the call was unproductive (I stated this to her and also told her that i will lodge a compliant). I would strongly feel that the executives of blue dart to be trained well on communication etiquettes before putting them on the job. I am deeply concerned as she had no clue what is the status and no clue what and how to talk to a customer.
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Shipment No [protected] I ordered Snapdeal 2 Lunch Box Sky & Ray Cost 1055 Then Delivered Boy Lavekush Kumar Sukhla Mob [protected], Or Product delivered A playing Card Box at my home,
                                My Problem Solve as soon Possible.Other wise i am written Complaint in Consumer coart,
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                                  Aiyoo aiyoo
                                  from Chennai, Tamil Nadu
                                  Dec 10, 2018
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                                  My courier way bill no.[protected]

                                  It delivery to nearest hub on (Minjur) 07.12.2018 till date i don't receive the item. Delivery people are don't come. They are sitting somewhere update to undelivered on at location. Bluedart dhl is always don't care about customer. They are not provide customer care also

                                  Please resolve the problem as soon as possible.
                                  +1 photos
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  LEMMFO LEM7 4G-LTE GPS Smartwatch Phone With 2G+16G+ Wireless EarPods (Dual Optical Sensors | Android & IOS Compatbility
                                  Wrong smartwatch tashn return and my original smartwatch delivered RS 2599 by cash
                                  RETURNS AND EXCHANGE

                                  courier delivery taking too much time .no response from email complaint - Comment #3294053 - Image #0
                                  I did not receive my order from Sophocles by bluedart courier service. No one call me and inform me about and order and later i receive message from courier service that you not available so your order undelivered as courier could not contact you. So this is the [censored] and not proper way to delivered someones courier.

                                  courier delivery taking too much time .no response from email complaint - Comment #3294240 - Image #0
                                  One of the worst service i have never seen. Place a order and it should deliver on time but the agent who works for blue dart or the customer service agent are irresponsible.

                                  Without informing customer the order went back. I am going to inform to all of my friends to do place any order via blue dart.
                                  Anil Reddy 1989's reply, Dec 4, 2018
                                  One of the worst service i have never seen. Place a order and it should deliver on time but the agent who works for blue dart or the customer service agent are irresponsible.

                                  Without informing customer the order went back. I am going to inform to all of my friends to do not place any order via blue dart.
                                  Anil Reddy 1989's reply, Dec 4, 2018
                                  Worst never go with blue dart
                                  Waybill no is [protected]
                                  And I am shocked to see the status that
                                  Consignee refused to accept
                                  Even I have not been informed single time
                                  By any delivered person nor contacted
                                  That's really irresponsible and company should take action against that lack of management and work efficiency.
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                                    R
                                    Ramesha M
                                    from Bengaluru, Karnataka
                                    Dec 9, 2018
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                                    Address: Mysore, Karnataka, 570010

                                    Dear sir,

                                    My SBI credit card shipment tracking no. Awb#[[protected]] is return due to i'm not available in mentioned delivery address. Please delivered the above shipment no.in my office address. Kindly below address for your delivery purpose.
                                    Address:
                                    Reliance Digital Retail LTD,
                                    1st floor, Mall Of Mysore,
                                    M G Road,
                                    Indiranagar,
                                    Mysore - 570010
                                    Mob: [[protected] / [protected]]
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    My doc no [protected] shows it is beeing delivered on dec1 but still no one is responding even on repeated callings

                                    change of delivery for new address - Comment #3294336 - Image #0
                                    Waybill number [protected].The person is updating with bogus status.like premises is closed.entry prohibited.your phone nunber is also not working .
                                    Giys please deliver my shipmenwhy are you delaying it?why is bluedart behaving this manner?
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                                      S
                                      sandy65
                                      from Kanpur, Uttar Pradesh
                                      Dec 9, 2018
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                                      Address: Kanpur, Uttar Pradesh, 208016
                                      Website: www.bluedart.com

                                      Dear sir/madam,

                                      I had made a complaint to bluedart regarding a bluedart order having waybill no [protected]. According to the status of this waybill no, the product has been delivered to me, in person, in kanpur on 1 dec at 1834 hours.in actual, i was not present in kanpur until 3 dec morning. I came to kanpur on 3 dec morning. Also, i had not got any call from bluedart delivery person. Definitely, the product has not been delivered to me. I already made a complaint to bluedart regarding this. But, no action has been taken till now. I request you to please see the case and make the product delivery to me otherwise take a suitable action in this case.
                                      Thanks

                                      Regards,
                                      Sandeep sahu
                                      Mb. [protected]
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      I have send material samples to kuwait and been But still the courier is in hold due to paperwork for 1 day. There is no update from blue dart other than this status message in their website of tracking courier. Waybill No : [protected].

                                      i have attached snap shot of status

                                      courier delivery not made - Comment #3293988 - Image #0
                                      I didn't receive my order and your the delivery boy is very rude with talking language and he is nonsense delivery boy i ever talked before. he don't know how to speak i want to compliant against him so let me know how to go farther for it. And he didn't delivery my order in proper timing. teach me how to speak and behave with the customer.

                                      courier delivery not made - Comment #3294241 - Image #0
                                      My courier not receieved on my address and my status says that address is incorrect so help me and send my courier on my address
                                      Shankar pura, opp.amco bank, mahendikuva, out side shahpur gate, ahmedabad 380004
                                      Blue dart shipment no:[protected]

                                      courier delivery not made - Comment #3294254 - Image #0
                                      Name-swati surana
                                      mob no-[protected]
                                      i ordered for the product but as i am travelling so wont be there at home.
                                      waybill no-[protected]

                                      please cancel this order
                                      No communication is done and not delivered yet by the courier man and has been said undeliverable but simultaneously delivering the other parcel
                                      Please see the issue and deliver as soon as possible.
                                      Or contact me @[protected], [protected]
                                      This is my blue dart Waybill number [protected].
                                      The expected delivery date was Dec 1st 2018, now it has shifted to Dec 2nd.
                                      The status said a delivery will be attempted on Dec 2 2018 at 10.38am.
                                      12.32pm is got a message Prohibited Area-Entry Restricted For delivery.
                                      This is important for me to get it by today.
                                      vijay
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