Blue Dart Express Complaints & Reviews

I am really pissed off due to very bad service from bluedart. My delivery was supposed to be delivered on friday and since i wasn't available at my premises on friday, i requested the delivery person to deliver the parcel on saturday to my home address to which he politely agreed.

But on saturday, i never received my parcel or not a call from the delivery person for which i waited until 1 pm and then i tried calling the delivery person but he wasn't picking my call. On checking the status online, it says the "delivery attempted-premises closed" and it was updated at 10:25 am. I am shocked to see this as i was at my home and no one from bluedart visited around that time. Post that when i tried calling[protected], it wasn't connecting me to an agent and the call was getting dropped saying they are experiencing a technical issue and post trying for 1 hour i was able to get an agent to talk about this to which i received a very rude and not willing to help answer. I have recorded the call with the agent and i do have the proof to show that i was at home around that time at our building cctv footage and no member of bluedart reached or knocked my door during that time.

So, if you are not delivering my parcel before sunday midnight, i would have to go to consumer forum to report this case.

Shipment tracking waybill# [protected]

Tracking number is [protected], it has reached jamnagar 4daya earlier. And they say it's wrong pin, i called up customer care thrice and they keep updating my number for a call every now and then. My simple question is why can't they give a call. Horrible customer service.. Now my call is not getting connected to customer care. When i asked them to transfer to super visor... It got disconnected... Horrible. Get this transferred to ins valsura.

My courier with tracking id [protected] is out for delivery from last 4 days but i have not received it till date. My courier was arrived on jan 10 in gurgaon.

There is mention in status wrong pin, will impact delivered. My pin code is -122002. I want received this courier on my office address. I am mentioned here plot no-3011, basement sector-46 gurgaon.
I am mention here also my mobile no-[protected]. Executive can call me if the location not found by executive.
I request that my courier be delivered immediately and avoid any further delays

Blue dart delivery boy are so irresponsible that for my credit card delivery he was call me 4 days back and told that he was coming within 1 hour but after 1 hour when i called him where he is while he s argumenting with me and do use bad languages several times i called him but always i think that he is a drunker. I don't receive my card as of now.

I got a fake timex watch in spite of ordering a bluetooth a1 smart watch vide awb# [protected] through bluedart courier cost rs.1999/-. Surprisingly opening the package in front of the courier guy, he denied refund or cancellation. I need to immediately stop the payment to the seller but it was also denied. I think the seller and the courier jointly cheating innocent people. A police complaint will be raised against both parties if not resolved.

I am from srinagar jammu &kashmir. The blue dart here in srinagar is the worst courier copmany i have ever seen. What they do is terrible. They keep parcels there n didnot call the customer nor they bother to deliver the parcel. My parcel is there from three days but they are not picking up the call. Nor they call me. Can u tell me what will i do. Because i am not in srinagar and i need my parcel urgently. They always do this to every customer. Please take strong action against them. And please deliver my parcel.
Name=junaid farooq

We have booked 2 parcel for bihar docket number is [protected], [protected] but we have not received delivery yet booking date is[protected]
We have booked parcel by air but relationship manager mr. Rajesh shukla
Has said shipment can be delivered only by surface so we have generated
E way bill by surface, and also give quotation 33000/- now he is asking that parcel is delivered by air and bill given by blue dart is 68000/- and we want extra 20000/- to deliver at destination its an pure blackmailing done by blue dart we want solution for the same and want parcel need to be deliver at
Site asap

After written full address of receiver delivery guy deliver to the wrong place and later it misplaced, even my friend contact customer care for solving the issue but they take too much time courier send is in 20 nov 18 and showed deliver to 22nd nov . After sometime delivery guy stop picking the phone from my friend number what kind of behaviour is this . Waybill no-[protected]
I am written on behalf of my friend who courier the package.

Dear sir

I didn't received my shipment, when i am tracking my shipment it shows, it has been delivered.

Details are :

Dispatchdate : 02-jan-2019
Deliveryagent: blue dart
Awbno: [protected]
Consignee: manoj kumar
City: new delhi
State: delhi
Pincode: 110087
Address1 : a - 534 jwala puri
Address2 : camp no. 4
Address3 : near udhog nagar metro station

Regards
Manoj kumar

Waybill no [protected]
Reference number [protected]
On 9 january it was expected to dispatch but it has not because
Consingnee address unlocatable even though they did not communicate
Address is room no 4, d. H patil building, midc road, near new hanuman mandir, thakurli east, 421201, thane, maharashtra.
So i kindly request you to foward with some response. Thank you.

No one call me and showing the status consignee is out of station whats does mean. I called many times in bluedart surat office no one pickup the phone today status showing that undelivered shipment held at location i want to take action againts bluedart they misuse my undelivered shipment file complain againts that company

Sir,
Blue Dart Airway bill number : [protected].
It is shocking that the professional courier service provide is giving wrong and misleading information about consignee that he is shifted. though, no one has approached. No one is picking phone on customer care number.

God help !!

Regards,
CS Anant Jha
Cell No. [protected]

Iam chandra mohan
My order number is [protected] was
Order date:[protected]
Delivery date: 08.03.2019
Product name: shiva power sea blue cotton t-shirt m/40
Total amount:499

Return reason: product (Shirt) is totally different in design, size and colour.
Shirts are very bad colours and quality.
So i was return the product and
I want refund my money

Date 8/12/19 i will received message by icici bank... Returned undelivered: credit card - upgrade for acct xx7007 sent via blue dart courier, awb [protected] returned due to door closed. Pls call customer care... But i was not received any call by blue dart then i talking regarding to icici customer care then they told me your credit card send by blue dart... Why are reporting wrong? If you not need customers then please don't accept this.. Other companies waiting for work... Please solve my problems as soon as possible.

The tracking id no. For the product ordered by me from myntra is [protected]. Today is 8th of jan., 2019, but the tracking details which the bluedart website is showing, is last updated on 30th of dec., 2018. I tried calling the customer care centre of blue dart, but the call is getting disconnected abruptly. For the last 8 days, i have no information about my product. Kindly look into the matter and resolve the issue at the earliest please.

I am lourdu bosco. I had gone to greams road service center to get my bike serviced. The person who attended me was mr. Bruno joseph he said it will take two days because there is a block in the carbonator but till i left the bike i didn't find any fault. From the time the bike came to me i can smell petrol so when i took it back they are saying the connector to the fuel tank coniter is broken. It i left the bike for service nothing happened my bike was ok i had left it for general service only. I'm having a doubt if that has been exchanged by the mechanic during the service. I'm not happy with the service person and the way in which my bike has been serviced. If you don't look into the matter i'll take this issue to the next level. My bike number is tn05bp4993.

My credit card is already in the blue dart how can i get my card again. It is stooped due to incomplete adress landmark. Please as soon as poosbile i want it. I have applied this 2 -4 times finally the same problem came again kindly reslove as soon as possible it is emergency to me. Kindly resolve the problem with in two days as i requested you.

Regards
Divya

I ordered a earphone on headphone zone and then i was notified that it is handed over to bluedart.
And yesterday i was notified that its on the way to my home from ranchi office.
But again a message came containing the line undeliverable and today on 8th also i got the same.
I just wanna know when am i going to get my order delivered.
Please if you have taken this resposibility then you must perform it on correct time.
One more thing this is my worst experience with delivery.
Other delivery management do what they say.
So please focus on it
Thank you

I called bluedart and spoke to miss ruchita bagade from the company. There was a courier which went back twice even after requesting for a before 11 am delivery. I called to make sure my important bank document reaches me on time. The lady ruchita spoke v. Rudely and had a very taunting tone. You need to improve your hospitality. People need to be trained to talk to customers. I had a problem and that is the reason i called. If the lady cannot solve my problem then why is she there??? Requesting a delivery before 11 am is not unreasonable!!. You owe me an apology!!

I just want to share you bad experiance with bluedart at most of the time. Every time without visiting to the address they specified that the premises is closed and some time they said that it will not be delivered to door step and collect it from bluedart office or come to main road. This is the recent shipment # [protected]. Now also without visiting to my address they updated that the premises is closed and they didnt call me also. Such worst irresponsible guys will spoil the image of bluedart. Even multiple times i had raised complaint about this but there is no any improvement on this. Please look into this.