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Blue Dart Express Complaints & Reviews

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Updated: Feb 17, 2026
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Blue Dart Express reviews & complaints page 209

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A
ashah2002
Jan 12, 2019
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Address: 560093

I am really pissed off due to very bad service from bluedart. My delivery was supposed to be delivered on friday and since i wasn't available at my premises on friday, i requested the delivery person to deliver the parcel on saturday to my home address to which he politely agreed.

But on saturday, i never received my parcel or not a call from the delivery person for which i waited until 1 pm and then i tried calling the delivery person but he wasn't picking my call. On checking the status online, it says the "delivery attempted-premises closed" and it was updated at 10:25 am. I am shocked to see this as i was at my home and no one from bluedart visited around that time. Post that when i tried calling[protected], it wasn't connecting me to an agent and the call was getting dropped saying they are experiencing a technical issue and post trying for 1 hour i was able to get an agent to talk about this to which i received a very rude and not willing to help answer. I have recorded the call with the agent and i do have the proof to show that i was at home around that time at our building cctv footage and no member of bluedart reached or knocked my door during that time.

So, if you are not delivering my parcel before sunday midnight, i would have to go to consumer forum to report this case.

Shipment tracking waybill# [protected]
Blue Dart Express customer support has been notified about the posted complaint.
Jan 12, 2019
Updated by ashah2002
After registering the complain, I received my Credit card at 5:45 PM on 12th Jan. But I still didn't receive any written explanation from Bluedart mentioning the reason for updating the status as "Delivery Attempted-Premises Closed" today morning at 10:25 AM. Also, when called to the customer care over the phone, the representative argued and denied that parcel can't be delivered today.
Jan 12, 2019
Updated by ashah2002
I request the Bluedart again to send me the explanation in writing for this mislead by your representative and what measures you have taken to avoid such scenarios in the future.
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    J
    Jayalaxmi Ganapathy
    from Kunnamangalam, Kerala
    Jan 12, 2019
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    Address: 361150

    Tracking number is [protected], it has reached jamnagar 4daya earlier. And they say it's wrong pin, i called up customer care thrice and they keep updating my number for a call every now and then. My simple question is why can't they give a call. Horrible customer service.. Now my call is not getting connected to customer care. When i asked them to transfer to super visor... It got disconnected... Horrible. Get this transferred to ins valsura.
    Blue Dart Express customer support has been notified about the posted complaint.
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      J
      Jyoti Dhull
      from New Delhi, Delhi
      Jan 12, 2019
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      Address: Gurgaon, Haryana, 091

      My courier with tracking id [protected] is out for delivery from last 4 days but i have not received it till date. My courier was arrived on jan 10 in gurgaon.

      There is mention in status wrong pin, will impact delivered. My pin code is -122002. I want received this courier on my office address. I am mentioned here plot no-3011, basement sector-46 gurgaon.
      I am mention here also my mobile no-[protected]. Executive can call me if the location not found by executive.
      I request that my courier be delivered immediately and avoid any further delays
      Blue Dart Express customer support has been notified about the posted complaint.
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        S
        Salauddin Mullick
        from Sambalpur, Odisha
        Jan 12, 2019
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        Address: 700091
        Website: Blue dart

        Blue dart delivery boy are so irresponsible that for my credit card delivery he was call me 4 days back and told that he was coming within 1 hour but after 1 hour when i called him where he is while he s argumenting with me and do use bad languages several times i called him but always i think that he is a drunker. I don't receive my card as of now.
        Blue Dart Express customer support has been notified about the posted complaint.
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          P
          pam_ganguly
          from Ranaghat, West Bengal
          Jan 12, 2019
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          Address: 722101

          I got a fake timex watch in spite of ordering a bluetooth a1 smart watch vide awb# [protected] through bluedart courier cost rs.1999/-. Surprisingly opening the package in front of the courier guy, he denied refund or cancellation. I need to immediately stop the payment to the seller but it was also denied. I think the seller and the courier jointly cheating innocent people. A police complaint will be raised against both parties if not resolved.
          Blue Dart Express customer support has been notified about the posted complaint.
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            ج
            جند قدشي
            from Gurgaon, Haryana
            Jan 11, 2019
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            Address: Srinagar, Jammu and Kashmir, 190001

            I am from srinagar jammu &kashmir. The blue dart here in srinagar is the worst courier copmany i have ever seen. What they do is terrible. They keep parcels there n didnot call the customer nor they bother to deliver the parcel. My parcel is there from three days but they are not picking up the call. Nor they call me. Can u tell me what will i do. Because i am not in srinagar and i need my parcel urgently. They always do this to every customer. Please take strong action against them. And please deliver my parcel.
            Name=junaid farooq
            Blue Dart Express customer support has been notified about the posted complaint.
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              H
              Hetal v. shah
              from Mumbai, Maharashtra
              Jan 11, 2019
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              Address: Mumbai City, Maharashtra, 421302

              We have booked 2 parcel for bihar docket number is [protected], [protected] but we have not received delivery yet booking date is[protected]
              We have booked parcel by air but relationship manager mr. Rajesh shukla
              Has said shipment can be delivered only by surface so we have generated
              E way bill by surface, and also give quotation 33000/- now he is asking that parcel is delivered by air and bill given by blue dart is 68000/- and we want extra 20000/- to deliver at destination its an pure blackmailing done by blue dart we want solution for the same and want parcel need to be deliver at
              Site asap
              Blue Dart Express customer support has been notified about the posted complaint.
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                N
                Nicky402
                from Noida, Uttar Pradesh
                Jan 10, 2019
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                Address: 110092

                After written full address of receiver delivery guy deliver to the wrong place and later it misplaced, even my friend contact customer care for solving the issue but they take too much time courier send is in 20 nov 18 and showed deliver to 22nd nov . After sometime delivery guy stop picking the phone from my friend number what kind of behaviour is this . Waybill no-[protected]
                I am written on behalf of my friend who courier the package.
                Blue Dart Express customer support has been notified about the posted complaint.
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                  M
                  Manoj kumar
                  from Delhi, Delhi
                  Jan 10, 2019
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                  Dear sir

                  I didn't received my shipment, when i am tracking my shipment it shows, it has been delivered.

                  Details are :

                  Dispatchdate : 02-jan-2019
                  Deliveryagent: blue dart
                  Awbno: [protected]
                  Consignee: manoj kumar
                  City: new delhi
                  State: delhi
                  Pincode: 110087
                  Address1 : a - 534 jwala puri
                  Address2 : camp no. 4
                  Address3 : near udhog nagar metro station

                  Regards
                  Manoj kumar
                  Blue Dart Express customer support has been notified about the posted complaint.
                  [protected] . Sakkarayapatta bus stand .kadur .code 577135. No.is [protected]..Sunil nail bH
                  Sunil naik bh's reply, Jan 7, 2019
                  Not far me diffarent order
                  Sunil naik bh's reply, Jan 7, 2019
                  I s not perfect for me and difarene size so dat
                  The shipment was arrived at blue dart office on 04-Jan-2019 but still package not delivered, Very worst service.Simply Making Delay, No idea whom to contact
                  Alok patel Dev pharmacy center near grahak sewa kendra chiutaha bazar maharajganj
                  Hiiii
                  this is prudhvi raju my courier awb no:[protected]
                  my courier hand over date 04/01/2019 but courier person not respond me
                  that courier urgent for me...
                  plz follow my couruer details and hand over today beliow 10:30 am
                  my cont no:[protected]
                  I buyed full HD sports camera but it was no clearty so I want to exchange my nbr [protected]
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                    H
                    harikaran26
                    from Mumbai, Maharashtra
                    Jan 9, 2019
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                    Waybill no [protected]
                    Reference number [protected]
                    On 9 january it was expected to dispatch but it has not because
                    Consingnee address unlocatable even though they did not communicate
                    Address is room no 4, d. H patil building, midc road, near new hanuman mandir, thakurli east, 421201, thane, maharashtra.
                    So i kindly request you to foward with some response. Thank you.
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Very bad service
                    I ordered a phone through mi store and my expected delivery was on 29th of dec 2018 and i recieved an sms throught blue dark about the delivery of my order on the said date yet i havent recieved my order as i have been calling them since then but they show no response...
                    I hereby request to you my tracking no is [protected] is name form DINESH Kumar form Ludhiana I am not still receive my courier your courier man say consignee is not found even he is not call me I call many time but his no. Is always unable I call many time but always unavailable his no. Is [protected] his name is Rohit rai please help me as
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                      K
                      kahre swapnil
                      from Ahmedabad, Gujarat
                      Jan 9, 2019
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                      Website: Surat

                      No one call me and showing the status consignee is out of station whats does mean. I called many times in bluedart surat office no one pickup the phone today status showing that undelivered shipment held at location i want to take action againts bluedart they misuse my undelivered shipment file complain againts that company
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        C
                        CS Anant Jha
                        from Delhi, Delhi
                        Jan 9, 2019
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                        Address: New Delhi, Delhi, 110040
                        Website: www.akjha.com

                        Sir,
                        Blue Dart Airway bill number : [protected].
                        It is shocking that the professional courier service provide is giving wrong and misleading information about consignee that he is shifted. though, no one has approached. No one is picking phone on customer care number.

                        God help !!

                        Regards,
                        CS Anant Jha
                        Cell No. [protected]
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          C
                          Chandra Mohan A
                          from Idukki, Kerala
                          Jan 8, 2019
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                          Iam chandra mohan
                          My order number is [protected] was
                          Order date:[protected]
                          Delivery date: 08.03.2019
                          Product name: shiva power sea blue cotton t-shirt m/40
                          Total amount:499

                          Return reason: product (Shirt) is totally different in design, size and colour.
                          Shirts are very bad colours and quality.
                          So i was return the product and
                          I want refund my money
                          Blue Dart Express customer support has been notified about the posted complaint.
                          My smart watch which was delivered on 2nd jan 2019 was defective .
                          I charged it for 2 hours but it did not start .
                          My address : 88, kabir nikunj society near aashirwad palace gate no. 4, bhatar road, surat, gujarat
                          Mobile no. : [protected]
                          Order id no : SD2746
                          Invoice no : SD2746
                          ORDER PRICE : 1999
                          ORDER : Smart watch
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                            B
                            bhagyesh raje
                            from Mumbai, Maharashtra
                            Jan 8, 2019
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                            Address: 411046

                            Date 8/12/19 i will received message by icici bank... Returned undelivered: credit card - upgrade for acct xx7007 sent via blue dart courier, awb [protected] returned due to door closed. Pls call customer care... But i was not received any call by blue dart then i talking regarding to icici customer care then they told me your credit card send by blue dart... Why are reporting wrong? If you not need customers then please don't accept this.. Other companies waiting for work... Please solve my problems as soon as possible.
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Jan 08, 2019
                            Updated by bhagyesh raje
                            Date 8/12/19 I will received message by icici bank ...Returned Undelivered: Credit Card -Upgrade for Acct XX7007 sent via Blue Dart Courier, AWB [protected] returned due to Door Closed.Pls call Customer Care...but I was not received any call by blue dart then i talking regarding to icici customer care then they told me your credit card send by blue dart... Why are reporting wrong ?if you not need customers then please don't accept this.. Other companies waiting for work... Please solve my problems as soon as possible.
                            Very Worst behaviour of delivery boy regard customer.sence less argument continous while taking. I am realy disappointed while receiving my docs. In entired period of my life.
                            I hope immediate action should be taking against that delivery boy and I think that this types of worst of delivery boy never face again any customer.
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                              A
                              Akhil2110
                              from Ranchi, Jharkhand
                              Jan 8, 2019
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                              Address: Kishtwar, Jammu and Kashmir, 182204
                              Website: Myntra

                              The tracking id no. For the product ordered by me from myntra is [protected]. Today is 8th of jan., 2019, but the tracking details which the bluedart website is showing, is last updated on 30th of dec., 2018. I tried calling the customer care centre of blue dart, but the call is getting disconnected abruptly. For the last 8 days, i have no information about my product. Kindly look into the matter and resolve the issue at the earliest please.
                              Blue Dart Express customer support has been notified about the posted complaint.
                              My waybill no. SW10432 status is showing that consignee unavailable which was to be delivered today i.e., 04.01.2019, how it can be possible as if I was present whole day at that address and your delivery person also called me. Kindly look into on priority basis and delivery courier to me by tomorrow.
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                                B
                                bosco 83530
                                from Tiruchirappalli, Tamil Nadu
                                Jan 8, 2019
                                Resolved
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                                Resolved

                                Address: 600002
                                Website: [email protected]

                                I am lourdu bosco. I had gone to greams road service center to get my bike serviced. The person who attended me was mr. Bruno joseph he said it will take two days because there is a block in the carbonator but till i left the bike i didn't find any fault. From the time the bike came to me i can smell petrol so when i took it back they are saying the connector to the fuel tank coniter is broken. It i left the bike for service nothing happened my bike was ok i had left it for general service only. I'm having a doubt if that has been exchanged by the mechanic during the service. I'm not happy with the service person and the way in which my bike has been serviced. If you don't look into the matter i'll take this issue to the next level. My bike number is tn05bp4993.
                                Jan 8, 2019
                                Complaint marked as Resolved 
                                wrong post
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Size is not correct
                                No may product
                                Sunil naik bh's reply, Jan 9, 2019
                                Size not comfart .not carect .and falty product .Colours is not farfect
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                                  D
                                  divyajaan
                                  from Hyderabad, Telangana
                                  Jan 8, 2019
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                                  Address: 500003

                                  My credit card is already in the blue dart how can i get my card again. It is stooped due to incomplete adress landmark. Please as soon as poosbile i want it. I have applied this 2 -4 times finally the same problem came again kindly reslove as soon as possible it is emergency to me. Kindly resolve the problem with in two days as i requested you.

                                  Regards
                                  Divya
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    J
                                    Jalaj Jha
                                    from Muzaffarpur, Bihar
                                    Jan 8, 2019
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                                    Address: Ranchi, Jharkhand, 834003
                                    Website: Bluedart

                                    I ordered a earphone on headphone zone and then i was notified that it is handed over to bluedart.
                                    And yesterday i was notified that its on the way to my home from ranchi office.
                                    But again a message came containing the line undeliverable and today on 8th also i got the same.
                                    I just wanna know when am i going to get my order delivered.
                                    Please if you have taken this resposibility then you must perform it on correct time.
                                    One more thing this is my worst experience with delivery.
                                    Other delivery management do what they say.
                                    So please focus on it
                                    Thank you
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      A
                                      Arrey
                                      from Mumbai, Maharashtra
                                      Jan 8, 2019
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                                      Address: Mumbai City, Maharashtra, 400053

                                      I called bluedart and spoke to miss ruchita bagade from the company. There was a courier which went back twice even after requesting for a before 11 am delivery. I called to make sure my important bank document reaches me on time. The lady ruchita spoke v. Rudely and had a very taunting tone. You need to improve your hospitality. People need to be trained to talk to customers. I had a problem and that is the reason i called. If the lady cannot solve my problem then why is she there??? Requesting a delivery before 11 am is not unreasonable!!. You owe me an apology!!
                                      Blue Dart Express customer support has been notified about the posted complaint.
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                                        R
                                        ranjith1980
                                        from Chennai, Tamil Nadu
                                        Jan 8, 2019
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                                        Address: 560078

                                        I just want to share you bad experiance with bluedart at most of the time. Every time without visiting to the address they specified that the premises is closed and some time they said that it will not be delivered to door step and collect it from bluedart office or come to main road. This is the recent shipment # [protected]. Now also without visiting to my address they updated that the premises is closed and they didnt call me also. Such worst irresponsible guys will spoil the image of bluedart. Even multiple times i had raised complaint about this but there is no any improvement on this. Please look into this.
                                        Blue Dart Express customer support has been notified about the posted complaint.
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