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Blue Dart Express Complaints & Reviews

www.bluedart.com

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Updated: Dec 22, 2025

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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Its been 7 days and i havent received my parcel. It is simple written that premises is closed in the status but i didnt received any call and they are updating same status every time. Worst service. On top of that whenever i call customer care it says network busy.
I am fed up calling from past 4 days. How ckme you can write premises closed without even calling.

Blue Dart Express customer support has been notified about the posted complaint.

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A

Ankitrupala

from Kodinar, Gujarat

Jan 3, 2019

I am Ankit patel
My order no:715577
Order date :25/12/2018
Delivery date :27/12/2018
Product :MII3 smart band (buy 1 get 1 free)
Total amt :1299
Reason :MII3 smart band is totally duplicate. It's not mi band. So i want my money refund.

waybill no 35851657656 - Comment #3314153 - Image #0

Ankitrupala's reply, Dec 27, 2018

I am Ankit patel
My order no:715577
Order date :25/12/2018
Delivery date :27/12/2018
Product :MII3 smart band (buy 1 get 1 free)
Total amt :1299
Reason :MII3 smart band is totally duplicate. It's not mi band. So i want my money refund.

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Address: 736182

Website: Www.bluedart.com

My parcel was couried on 26/12/18 to imphal n it's been 3/1/19 and still not delivered... I want my parcel to delivered n this service is the most stupid service... I called the toll free no [protected] instead of picking they are deducting my balance... Here is my waybill no ÷[protected]

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Pramod Dhabhai

from Basi, Rajasthan

Jan 3, 2019

I had for denim jackets and had received shirt which are not denim at all.

not yet delivered and no calls - Comment #3313713 - Image #0

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laxmi marbles

from Anta, Rajasthan

Jan 3, 2019

I am himanshu jain I want to return my wrist band watches and I need refund of my money plz make this fast as possible I am thankful to u i[censored] help me fast to solve my promlem

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I was suppose to receive my new debit card from hdfc bank. The consignment was dispatched on 29th dec 2018 and no calls yet by the delivery guy and i receive this message "waybill# [protected] is undelivered for address related issues. Pls contact hdfc for redelivery, else it will be returned to bank within 7 days".

I mean they did not inform me about the delivery and without contacting me how can they say address related issues in a city like chennai... Just imagine the service in rural areas... Pathetic

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Raja Ji Raja Ji

from Kashipur, Uttarakhand

Jan 3, 2019

M ek power bank or blututh mangaya tha jisme power bank to sahi se kam Nahi Kar Raha h or blututh bhi calling time problem Kar Raha h kul milakar jo products mujhe Mila h wo Kisi kam Ka Nahi h ese wapas karna h wo batao kese hoga

blue dart express delivery related issue - Comment #3313340 - Image #0

S

Sanjaysanju974238

from Bengaluru, Karnataka

Jan 3, 2019

The product is not good and it's so Worthy so I don't want this product and take This product return give my money back

V

Vishnu Kuppusamy Pounraju

from Kalavai, Tamil Nadu

Jan 4, 2019

Blue dart says it's delivered on 29, in my name Vishnu, but not delivered to me.
Mattress not delivered
Picked on 22 from Bareilly to Kochi.
Very unprofessional.

Vishnu Kuppusamy Pounraju's reply, Dec 30, 2018

No reply from BlueDart.

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Address: Chandigarh, Punjab, 160101

Website: Blue Dart

I have received consignee's address unlocatable status. No one called me and when i am calkling no one is picking phone. This is such a poor services. No rules and regulation. Just doing lazy and poor work. Giving bad service. It was some document i required urgently. But your service is ruthless. Do something in this case and deliver my waybill#[protected] before 3rd jan, 2019.
Full address: h. No 335-d gali no 11 garhwali colony village dariya chandigarh - 160101.

Mb no - [protected]
Vineet rawat

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Address: Dehradun, Uttarakhand, 492099

Every time whenever my documents arrive through this courier always they kept it 3 to 4 days in their office or return it.
This time again my document of policy bond arrived their office on 31/12/18 and two days gone but no delivery. Today's on tracking they submitted premises closed which is wrong statement. It may be checked on their tracking site also. My docket awb number is-[protected]

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Address: 380013

My documents came from hyderabad but your deilvery boy without door nock he go. Last three days he do this. Yesterday i already call your toll free no & told
Free no give him telephone no but today also he come without calling & without nokc the door he go away. How is your service? Without nock how can we know some one is outside. Also when i mention my mobile no than how can he come without any information. I also say that i pick the documents with id proof but they told me that we cannot give the documents. Its very urgent. My airwaybill no [protected]. My mobile no [protected] & [protected].

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Address: New Delhi, Delhi, 110087

As per the rbi guidelines for the chip based debit card, my debit card from icici bank was shipped through [protected] and the agent not even attempted the delivery and simply sms'ed unable to deliver the shipment. Please take necessary action and reattempt delivery for the same asap.

Hoping for an early action from your side and take action against these executives who simply dont wish to work.

Thanks
Ashish
[protected]

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Dear sir
Blue dart curear service
My credit card ref. No-ev[protected]
My credit card not receved on 01.01.2019. But track stasts so on delverd on 01 jan 2019. So any card fraud total responceble blue dart curear service.

Ajit kumar chandrababshi
Marhowrah, saran, bihar 841418
Mob. No-[protected], [protected]

+1 photos

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Jan 02, 2019

Updated by Ajit kumar Chandrababshi Dear sir
Blue dart curear Service
My credit card Ref. No-EV[protected]
My credit card not Receved on 01.01.2019. but Track stasts So on Delverd on 01 Jan 2019. So any card frod total responceble Blue dart curear service.

Ajit kumar Chandrababshi
Marhowrah, Saran, Bihar 841418
Mob.No-[protected], [protected]

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Address: Bharuch, Gujarat, 392001

My courier was to be delivered on 31st dec 2018.
At 6:32 pm, i received an update that "consingee not available" which is completely wrong as i myself was available at home for full day.
This is really unethical practice being followed by bluedart.
I did not receive a call from a delivery person whether i am there at home or not.. How can he update such wrong status. This is really pathetic approach by bluedart. I am extremely disappointed with this kind of service.
My tracking number: [protected]
Please help me to get my courier delivered tomorrow.
Also, please take some action against such unethical practice being followed by bluedart.

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Address: Hyderabad, Andhra Pradesh, 500032

The parcel has not been received by me, when checked by customer care executive they said it has been delivered to some person called Balakrishnan sandri and for your information there now by the name either in our security team nor in mail receiving Team.

I request you to take quick action on my complant and provide me update on the same ASAP.

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My credit card was dispatched from chennai hdfc bank ltd on 27/12/2018
Ans it reached gurgaon transit (Dlf cyber city) on 28/12/2018. Then same day out of delivery i. E 28/1/2018. I did not get courier that day. The status changed to "need department name/extention number" and then nexr day i. E 29/12/2018 i could not pickup phone of delivery boy. Then now status changed "undelivered shipment held at location" at 31/12/2018 (Monday)

Please resolve this issue and give my couriers at my address.
Way bill no. [protected]

Thanks

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Address: Sonipat, Haryana, 131001

My bluedart courier was to be delivered today (31/12/2018) at my address.
Awb no : [protected]
I have been tracking the same online.
At 1:00 pm courier status is updated online as "consignee not available", which is completely wrong and unethical. Nobody has come to deliver at the address, as i, myself is present at the same address. I didn't get any call regarding delivery of this courier.
At 1:55 pm, i get an sms stating "you weren't available", which is ridiculous.
Its second time, it has happened.
Please get my courier delivered.
Also, please check why this dishonest practice has been followed by bluedart, due to which customers like us are being given pathetic service.

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Address: Azamgarh, Uttar Pradesh, 276203

Sir
Am one mobile purchase amzon side vivo v9 pro 18 dec 2018 but mobile in not recipet and not call your branch plz sir help me
Only one stats show delay your packge
Sipment blue dard tracking id [protected]

Address - aoudihar road bus stand ke samane mehnajpur
Nose lalganj, uttar pradesh 276203
Mobile no [protected], [protected], [protected]

Plz contact me immijetly

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Sir,
I'm purchase a product from "mi store" on 18th dec'18 and they are send me all necessary details of my order and courier i'e the biggest courier company "blue dart express" and my waybill no. Is [protected]. After receiving the data i track my waybill no. And find delivery date is 29th dec'18 but till the time i don't get my parcel and no body contact me from your side. And very unfortunate to me as per provide address and phone no (In your website) of the local office are wrong.
So, i request you please do the necessary step at your end, thank you.
Regards.

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Address: Bangalore, Karnataka

Website: Bluedart.com

Sir, i ordered two sarees from ajio.com on 24/12/2018 and they have intimated me that the order will be delivered by bluedart. Waybill no.[protected]. Till now, the bluedart people neither contacted me nor delivered my order. Till now, i have contacted bluedart and ajio.com several times, but they keep on telling lies that consignee is not available, consignee refused to accept the order etc. I have been wasting my time all these days waiting for the order. I am not able to understand their intentions. And this is the second time it is happening. Earlier, i have ordered the same product on 13/12/2018, but it was not delivered. So, i had to order it again.

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Address: Hyderabad, Telangana, 500018

Website: Bluedart. Com

[protected]. It was out for delivery in the morning and i just checked with their customer service and they are say could not locatemyadress. It happens with bluedart every time. They don't attempt delivery but they say that they have attempted no one is there. Bluedart please change dealer. They have2 rating online and you are still continue with them.

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Address: Gandhinagar, Gujarat, 382014

My way bill no. [protected]. My name is amish kumar singh residing at plot no: 201/1, sector-14, gandhinagar gujarat-382016. My contact no. Is[protected]. Today evening i got a message that my credit card have been delivered to amish via awb #[protected]. So i arrived at your office at sector 25 gidc gandhinagar. There i got to know that my credit card have been given to some one else from your blue dart office hand to hand without any proper details or verification. This is really worst service. I didn't expect this type of service from such a huge organisation. Please take strict action against this and let me also know about the future process. Please do the needful as soon as possible.

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Address: 641041

I contacted several times in your useless customer support and not getting my item.

What's going on? When i checked using waybill no "undelivered shipment held at location" and getting this message.

Is this your stupid system to handle customers. How many days need to wait for may parcel?

My office is located in main road and landmark of our area.

Worst customer support ever... I'm waited around 10 days to receive my parcel. Everyday getting my message "delivery attempt failed". When i check their useless customer support and told me, it will be deliver with in day.

I was suppose to get my courier on 24 dec. But now 29 dec and not getting my parcel.

Here is my waybill no - [protected]

Please do not use this stupid delivery system and also their customer support treating like a dog.

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Address: Jamnagar, Gujarat, 361001

My bank has issued debit card from chennai, i was supposed to get it by 22 dec 2018, on continuous contact, i cannot reach courier guy, third class service. Whatever your service may be i dont care, i want liable person to contact me for my courier.
Courier guy is fraudulent, not responding, not receiving the cal after 1 conversation. Asking for cal back and not receiving the call, jamnagar bluedart courier guy should be removed from job for irresponsible and highly misbehaved and rude response.

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Dec 28, 2018

Updated by Khushi Noor Nakhuda connect me on my mail asap, awaiting for the concern person to contact me on

[protected]@gmail.com

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Address: Jaipur, Rajasthan, 302021

Hi i am himanshu jain and i have order
M 3 smart watches or u can say wrist band but because of some confusion i want to return the product is not up to mark plz help to get my refund as soon as possible i am thank full to u i[censored] solve my problem and get my money back. Plz make the process of return the product faster. My way bill number is # [protected]

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