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Blue Dart Express Complaints & Reviews

www.bluedart.com
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Updated: Dec 22, 2025
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 215

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D
Dharammewada
from Satwas, Madhya Pradesh
Dec 5, 2018
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My PAN card has been dispatched by NSDL thru Blue dart express limited on 02/08/2018. But till date I could not get my PAN card from Blue dart, also no call or email has been received from Blue dart, I called to customer care no. but I am not satisfied. I urgently need my PAN card, so I am requesting you to kindly take suitable action against my problem. My airway bill no. is [protected]
I am attaching screen shot of status shown by NSDL on which courier agency and airway bill no. is also mentioned.
I am expecting you that you will help me regarding this problem, I am waiting for your reply.
+1 photos
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    R
    Roshen Francis
    from Bengaluru, Karnataka
    Dec 5, 2018
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    Address: 560068

    My courier status showing as delivered and it handed over to some unknown person. Parcel still not reached to me and it contains valuable items on it.

    Please tell me how to get track of my courier. People using bluedart because of their responsible delivery and intelligent tracking system,

    Order number - [protected]

    Thanks and regards
    Roshen francis
    [protected]
    Blue Dart Express customer support has been notified about the posted complaint.
    Dec 06, 2018
    Updated by Roshen Francis     My concern is not about how Bluedart going prevent this type incident in future, my ask is for retaining my parcel which contains RS 10000 worth gift card.

    Wan there any sort of insurance coverage, for missing parcel or what compensation Blue dart provides to customers in case if they missed the parcel.

    Order number - [protected]

    Thanks & Regards

    Roshen Francis
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      B
      [email protected]
      from Chennai, Tamil Nadu
      Dec 5, 2018
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      Address: Chennai, Tamil Nadu, 600032

      I checked my courier status and it says 'c'nee shifted shifted from given location' but me and my company is at the same given location.

      The delivery guy never came for delivery and updated incorrect information.

      From 3rd december till 5th december they have multiple update that c'nee has shifted. But not once the delivery person has come to location.

      It is an important communication from bank. Kindly send it asap.

      Awbill #[protected]
      Blue Dart Express customer support has been notified about the posted complaint.
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        S
        s69
        Dec 5, 2018
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        Address: Kamrup Metropolitan, Assam, 781019

        We made sure that everyone stays home (Pity) and our phones are on. But no one from bluedart came to deliver. Neither did they call us to inform about their delivery. We called their office 10 times and emailed them twice. We gave them 3 different mobile numbers to call and shared the address using google map. Even with all that, no one came to deliver and they updated the status to "undelivered shipment held at location"
        +1 photos
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          S
          Sowndu
          from Chennai, Tamil Nadu
          Dec 5, 2018
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          Address: Chennai, Tamil Nadu, 600044

          Dear sir

          My shipment barring no [protected] was wrongly recorded by delivery person even though my address is very clear
          This is happening second time

          They wrongly mistaking the locked house in-front of my house in the same floor of the flat, and recording as attempted.

          Chrompet branch is not doing their duty religiously very bad service
          Blue Dart Express customer support has been notified about the posted complaint.
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            R
            Ravindra Baghel
            from Lala, Assam
            Dec 5, 2018
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            Address: 788806

            I am recieved of this consignment it's very important documents for me. Till date i have seen or watched the status consignment is stuck at karimganj from 01 dec. While i choosed you just because of the i recieved it as soon as possible but your services very pathetic.

            Consignment comes for agra hdfc branch to hdfc barnch badarpur assam 788806

            Kindly deliver it quickly.

            Thanks
            Reciever
            Ravindra baghel (Near branch hdfc badarpur assam)
            [protected], [protected]
            Thanks
            +2 photos
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              B
              Bolagani Naresh
              from Chennai, Tamil Nadu
              Dec 4, 2018
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              Address: Chennai, Tamil Nadu, 603103

              Delivery boy not even try to call me for My credit card delivery but he updated as consignee is not available.What is wrong with blue dart.very very disappointed.Till now I didn't receive my card.Please contact me on [protected] to give delivery.I can share way bill number in call.Please call me as soon as possible.This card I'm getting from Standard Chartered bank.And also one more card from hdfc also pending with you.Please call me to give both deliveries at the same time.
              Blue Dart Express customer support has been notified about the posted complaint.
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                P
                pradhan.dipak
                from Mumbai, Maharashtra
                Dec 4, 2018
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                Hdfc bank has sent me a courier having awb - [protected]
                It has been despatched by despatch team.

                I want it to be delivered at :
                Sun infotech park, road no. 16v, plot no. B-23 thane industrial area, wagle estate, thane, maharashtra 400604

                Please let me know if you can help me with da same. It has some important documents and that is the reason i would requiere you to please check the shipment.
                Blue Dart Express customer support has been notified about the posted complaint.
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                  V
                  vinodrana034
                  from Delhi, Delhi
                  Dec 4, 2018
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                  Address: Sonipat, Haryana, 131001

                  We have many time try to your toll free no.& your local office no. (Sonipat) but your toll free no. Not available. My courier not receive till date. Courier receive from your hdfc bank creadit card. But no any call receive me to blur dart courier service pick up date 29 nov 2018 from noida & expected date of delivery 30 nov 2018 but till date not receive my courier please call me [protected], [protected]
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    A
                    Akshay5530
                    from Meerut, Uttar Pradesh
                    Dec 3, 2018
                    Resolved
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                    Resolved

                    Dear sir,

                    Your order from hdfc bank is dispatched through blue dart awb# [protected] debit card shipment is return due to i'm not available in mentioned delivery address. Please delivered the above shipment no.in my current address. Kindly below address for your delivery purpose.
                    Address:
                    M-246. Ganga nagar
                    Meerut, 250001, up
                    Mobile: [protected]
                    +1 photos
                    Dec 4, 2018
                    Complaint marked as Resolved 
                    Dear sir My problem is not resolve till now, when I have tracked my waybill no. I have seen as before so please help me
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Dec 03, 2018
                    Updated by Akshay5530                     There is no updation till now
                    View replies
                    SBI credit card 29.11.2018 आपके पास आ चुका है पर अभी तक तेरे पास मेरा घर पर उस कि डिलीवरी नही की गई है 5
                    5 दिन हो गए हे अभी तक मुझे प्राप्त नहीं हुआ हे

                    I am not available at mansion address. - Comment #3289815 - Image #0
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                      S
                      Syningdeepak
                      from New Delhi, Delhi
                      Dec 3, 2018
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                      Address: Faridabad, Haryana, 121003

                      There is a courier which was delivered on Saturday but till date courier not delivered. The status was showing invalid address but nothing like this .
                      No courier boy call me to pick your courier he was just updating wrong information.
                      Too much bogus service of blue dart.
                      No one gives courier boy no on customer care
                      All the person's are irritating .
                      +1 photos
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                        $
                        $unilGupta
                        from Dehra Dun, Uttarakhand
                        Dec 3, 2018
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                        Address: Mathura, Uttar Pradesh, 281001
                        Website: [email protected]

                        Document despatched from gurgaon. Bata india ltd on 26th of november 2018 has not yet been delivered, way bill no. [protected]. It was scheduled to be delivered till 29th of november 2018 in mathura to sunil gupta. It's been 3rd of december and it's not yet received. Please provide me with mathura office contact details of blue dart office so that i may contact them personally. It's urgent. Blue dart is not expected to be delayed in it's deliveries and it is very much disappointing.
                        Blue Dart Express customer support has been notified about the posted complaint.
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                        [protected] no parcel why not received me please tall me
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                          N
                          Naresh goenka
                          from Kolkata, West Bengal
                          Dec 3, 2018
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                          Address: Patna, Bihar, 800020

                          Guy name KUNDAN Shukla delivered my document. At kankarbagh Patna. He is full mouth of tobacco. In order to sign he has ask my aunt to bend down and sign as he is putting earphone. I ask him to remove earphone he denies to do. Then I ask name then he says what to do with my name complain Karna hai Kar lijiye.
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                            S
                            samsoni26
                            from Mumbai, Maharashtra
                            Dec 3, 2018
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                            Address: 411057

                            #[protected]
                            Though i had selected the delivery time as 12:30 pm. Delivery boy tries to deliver it after 3:00 pm i was in meeting so requested to come after 30 mints. After 1 hour boy goes to some other wrong location which was not mentioned as delivery address. I was very much in need of money so wanted my card so eagerly. But still after 4 days i could not get my card because of his irresponsibility. Understanding the maturity of blue dart it was not at all expected. You can not handle your own employees.
                            Delivery boy number: +91-[protected]
                            Thanks,
                            Sameer
                            Blue Dart Express customer support has been notified about the posted complaint.
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                            Hello sir my product coriuar by your blue dart
                            my bill way no [protected]
                            item is delivery expected date is 16 november 2018
                            plz
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                              S
                              [email protected]
                              Dec 3, 2018
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                              Address: Tumkur, Karnataka, 572106

                              Nobody from bluedart has attempt to deliver the consignment. Since it is company address 24/7 security personnel will be available. But in the report it is mentioned as below.
                              Tumkur undelivered shipment held at location 03-dec-2018 10:36
                              Tumkur consignee not available 01-dec-2018 19:06
                              Tumkur shipment out for delivery 01-dec-2018 16:54

                              Waybill no [protected]
                              Blue Dart Express customer support has been notified about the posted complaint.
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                              [protected] TrackingID .
                              Very rude deli very person.
                              Didn't handover the package also.
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                                A
                                ajay.gosain
                                from Mumbai, Maharashtra
                                Dec 3, 2018
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                                Address: Karnal, Haryana, 132001

                                Awb number [protected] was to be delivered on 13th nov 2018 at icici bank sector 7 branch karnal haryana but not delivered till date i am visiting at your branch office in karnal but they are not giving any justified answer, they do not have time to find the courier in there office not they are showing delivery status report.
                                Dec 03, 2018
                                Updated by ajay.gosain                                 my mobile number [protected]
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                                  P
                                  Prathap Mathan
                                  from Chennai, Tamil Nadu
                                  Dec 3, 2018
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                                  delivery attempted-premises closed tracking number - 59577840081

                                  Address: Chennai, Tamil Nadu, 600119
                                  Website: www.bluedart.com

                                  I’m prathap mathan. I have ordered an item through online and that was shipped through blue dart. This was shipped from gurgaon on 30/11/18 (Friday) via tracking number - [protected]. I was tracking this shipment online and shows that the shipment was received on 01/12/18 (Saturday) to chennai at 09:20 am and the shipment was out of delivery at 13:14 pm. I was expecting that the shipment will be delivered to me that evening and was waiting...
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                                  S
                                  Suyash10
                                  from Tamluk, West Bengal
                                  Dec 3, 2018
                                  Resolved
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                                  Resolved

                                  not yet received the product

                                  Dear sir/ma’am,
                                  I had placed an order from one plus on 26/11/18 and was dispatched on 28/11/18. It’s expected delivery date was on 1/12/18, but now it’s 3/12/18 and my item’s status is stuck from 30/11/18 and no further updates it states “shipment further connected air hub in siw”. I would be delighted if you could solve this issue asap. Thank you....
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                                  D
                                  digvijaydeshmukh55
                                  from Ambad, Maharashtra
                                  Dec 2, 2018
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                                  Address: Sangli, Maharashtra, 415311
                                  Website: www.bluedart.com

                                  My way bill no. is [protected].I am from Vita District-Sangli, Maharashtra. Worst service given by Vita bluedart branch. They won't give delivery of any products to doorstep . They will call us and rudely say if you need your parcel then pickup it from bluedart office.I didn't get my parel yet.Really worst service from bluedart.
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                                    S
                                    srinivas pothu
                                    from Hyderabad, Telangana
                                    Dec 2, 2018
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                                    Address: East Godavari, Andhra Pradesh, 502032

                                    We ordered the product. It is supposed to be delivered yesterday but that didn't.in the tracking they mentioned that they are unble to find the address. For the delivery the item they should call for the address verification but they didn't. It's very very bad experience. Flipkart, amazon, paytm etc all the vendors are finding the address and delivered the items but blue dart didn't. Bledart delivery people are lazy to call the customer? Very very bitter experience with the blue dart. They are sending the tracking details but not mentioning the delivery boy phone number to track our product.
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                    Dear team,

                                    My parcel not received since last 5 days how many days wait from my side plz update ASAP

                                    Kindly find tracking screenshot attached herewith...

                                    Regards,

                                    Dhaval kacha

                                    delivery on product - Comment #3287355 - Image #0
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                                    Awb#[protected] bluedart.
                                    We have not left home vacant from last one week but site is showing status as delivery attempted _ premises closed is wrong.
                                    If delivery agents can't reach destination, they set status like this.
                                    Please ask the concerned to call [protected]
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