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Blue Dart Express Complaints & Reviews

www.bluedart.com
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Updated: Dec 22, 2025
Complaints 10559
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 217

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D
Daman Mavi
from Hajipur, Punjab
Nov 30, 2018
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My ielts book is not received by me but when i call blue dart they say my order has been delivered to you then they said we have registered your complaint and call you in 24hours but 5days passed i got no response from them. My ielts examination is near so please help me
My blue dart awb#[protected] is here please deliver my parcel as soon as possible otherwise i have to complain it to other authorities thanks
Blue Dart Express customer support has been notified about the posted complaint.
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    V
    Vilas Dahale
    from Pune, Maharashtra
    Nov 30, 2018
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    Address: Ahmednagar, Maharashtra, 413738
    Website: Hdfc credit card dispatch

    My shipment id is [protected] i need to change the delivery address. Because i relocated from that delivery address. But i need that package. I cant able to come there and picked it up. Please help me out to send the package on below address, since the package is ready for delievery. Please take it as high priority and reschedule this to below address. Thanks in advance,
    Permanent address.
    Vilas baban dahale
    A/p ashvi kd tal sangamner dist ahmednagar
    Pin 413738
    Maharashtra
    +1 photos
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      P
      Pavithra Hegde
      from Bengaluru, Karnataka
      Nov 29, 2018
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      Address: Bangalore, Karnataka, 560050
      Website: Nua

      I haven't received the product... But i hv paid the amount online... I want my product... Kindly get back and do the needful... I tired to call customer care but it is not getting connec
      +1 photos
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        S
        Sunil Kg
        from Bengaluru, Karnataka
        Nov 29, 2018
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        Address: 560103

        Blue dart courier reached my place and as I was 5 mins late to collect it the courier service left the. When I try calling him the courier representative did not pick up.

        Now the Consignment is left in the store from past 10 days without any notification or information. When I try calling the customer care they are now mentioning as the package is undelivered they will have to return the package.

        This the kind of service they are providing.
        +1 photos
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          S
          Saurabhyadav108215
          from Ghosi, Uttar Pradesh
          Nov 29, 2018
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          Address: Allahabad, Uttar Pradesh, 211019

          Blue dart receive parcel with ref no EV[protected] from sbi and held at his location for undelivered address but delivered another item from bank of baroda at same address today.
          Even I called and asked them if I come personally to your offuce with my identification for the same but they refused to do so and delivered the same even the credit card holder not available there.
          Blue Dart Express customer support has been notified about the posted complaint.
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            S
            Sravani594
            from Bengaluru, Karnataka
            Nov 29, 2018
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            Hi,

            I have recieved below text message for one of my orders. i did not even get a call when someone tried to deliver the product. I tries calling to your customer care but not working numbers. Please call me and deliver my product asap.

            Pfb the text message i got.

            "Your order from SMYTTEN with Blue Dart Awb# [protected] is undelivered due to address related issues. To reschedule, please call[protected] from 9am-9pm Mon-Sat."

            Please respond asap
            Blue Dart Express customer support has been notified about the posted complaint.
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              L
              laxmifoil
              from Meerut, Uttar Pradesh
              Nov 29, 2018
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              A courier was booked from mumbai to our company m/s laxmi foils pvt ltd khasra no. 159, raipur industrial area, bhagwanpur roorkee. But the consignnor enter the pincode of rudrapur instead of bhagwanpur on the courier. The right pincode for bhagwanpur is 247661
              Please deliver our courier at our above mentioned address.
              Our way bill no. : [protected]
              Blue Dart Express customer support has been notified about the posted complaint.
              View replies
              Your customer service poor
              Vytila branch
              My atm with out my knowledgeable they send back.
              What a pitty
              Reply
              Sai Jayeshj's reply, Nov 23, 2018
              What a pitty
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                A
                amars4u
                from Chennai, Tamil Nadu
                Nov 29, 2018
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                Address: Varanasi, Uttar Pradesh, 221106
                Website: www.bluedart.com

                Can you please let me know why "defence colony, phulwaria cantt, varanasi" is marked as "prohibited area-entry restricted for delivery"?? My shipment is held at this status from past 10 days. If you can not deliver please let me know the reason and give me the address from where i can collect my shipment.
                This is really unfortunate that you can deliver to a simple location of varanasi where every product from amazon, flipkart, paytm is being delivered frequently.

                Waybill no: [protected]
                Reference no: [protected]
                +1 photos
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                  S
                  snh11
                  from Mumbai, Maharashtra
                  Nov 29, 2018
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                  Resolved

                  Address: Gandhinagar, Gujarat, 382016

                  I have received text from sender "please track your courier dispatched through blue dart courier" i have track first and notice that "consignee out of station"... I have verified that everybody at home and no courier received by them.. Again checking status then it's showing "undelivered shipment held at location"

                  Then my question is then why blue dart author and take responsibility to deliver such item?
                  +1 photos
                  Dec 4, 2018
                  Complaint marked as Resolved 
                  Thank you for delivered courier !
                  Blue Dart Express customer support has been notified about the posted complaint.
                  View replies
                  Hi,

                  I am not getting my courier delivered though I was available at my home yesterday and getting message o[censored]ndelivered.
                  My way bill no is : [protected].
                  Today, I got message of out for delivery however no once contacted me till now.
                  Reply
                  Very bad service by Blue Dart DHL... :-)

                  They don't even try n call customer before updating status in their system. They don't take effort for successful delivery.
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                    K
                    Kumar Aayush
                    from Jamshedpur, Jharkhand
                    Nov 29, 2018
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                    Address: Patna, Bihar, 800025
                    Website: www.bluedart.com

                    My 'safe shop' package docket no.-[protected] was dispatched on 31st october 2018. But when tracked, it still shows 'in transit'.

                    Why the package is getting so late in delivery?

                    From - new delhi to patna
                    Pickup date - 31st nov 2018
                    Present status - not delivered yet.in transit.

                    Please make the delivery as soon as possible.

                    - aayush sinha
                    +1 photos
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Nov 29, 2018
                    Updated by Kumar Aayush                     Correction :

                    Pickup date : 31st october 2018

                    Its 1 month now. Still showing in transit. Why???
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                      S
                      Sin dhu
                      from Ongole, Andhra Pradesh
                      Nov 29, 2018
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                      Act immideately! My nykaa: order #nyk[protected], awb : [protected], ha been delivered to a wrong address. I simply received an sms saying ur order is delivered while i was at home and but i didn't receive any. The order is reallly crucial that's the reason i didn't put it cash on delivery so that the order gets delivered expeditiously. I want my order really soon i can't no tolerance for delay. U left no room for the customer to call or contact someone immideately in the cases like these. U could hav given the contact of the person who is coming for the delivery or any person of contact. Rather than leaving us helpless. I want you to contact me immideately and act now.
                      +1 photos
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                        E
                        Elakkiya Ayyanar
                        from Chennai, Tamil Nadu
                        Nov 28, 2018
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                        I'm complaints about courier delivery person.. He's behaviour to very worst. He want to delivery my parcel i receive the call from that person he have little doubt by location so i want to explain.. He can't understand my words he behaved to very rude conversations. I'm very disappointed to your service... Very worst i received call from[protected] that number. Again 26. Nov.18 courier delivered but i 'm not get any intimation for your courier delivery person but courier delivered how...
                        +1 photos
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                          D
                          Deekshi tha
                          from Bhubaneshwar, Odisha
                          Nov 28, 2018
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                          Hdfc bank has sent me a courier having waybill no : [protected]
                          It has been despatched by despatch team.

                          I want it to be delivered at :
                          Hsr layout 13th c cross 2nd avenue bangalore 560102

                          Please let me know if you can help me with da same. It has some important documents and that is the reason i would requiere you to please check the shipment.
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            B
                            Beau __
                            from Dimapur, Assam
                            Nov 28, 2018
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                            Address: Dhanbad, Jharkhand, 826001
                            Website: Bludart

                            I ordered a product from nykaa but your bludart company located at my place they didn't even try to deliver the product neither i got a single call or text from the delivery boy & top of that they updated that they failed to identify my landmark like really when their office is just 3 kms away from my house tf like they waiting on me to collect my parcel like really. What kinda pathetic service is this you don't even try to deliver the product & update it as you ain't able to find the landmark when it's situated in the middle of the city
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              N
                              narendra15
                              from Bengaluru, Karnataka
                              Nov 28, 2018
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                              Address: Bangalore, Karnataka, 560037
                              Website: www.bluedart.com

                              Hi,

                              I used the services of Bluedart to send some important documents to my previous employer from Bangalore to Noida. I submitted the documents to Bluedart India in Bengaluru on 16th Nov and as per their website it was delivered on 17th Nov. The recipient is denying that they havent received the courier on the other hand After chasing Bluedart for multiple times they are not providing details to whom they have delivered the courier. Most of the times their Customer Care number is busy or not available.
                              Please support to take action against them as the courier have very important documents such as Aadhar copy, PAN card copy etc.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                A
                                Akku Bisht
                                from Noida, Uttar Pradesh
                                Nov 28, 2018
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                                I have send a courier on 20 nov 18 to my friend, after several days i have asked and found no courier recieved till 26th than i track my shipment and it shows courier deliver to some suresh named guy in guardroom
                                I have confirmed my friend but at that address no suresh is living.
                                Dont know what these guys do to my courier please help
                                I was also called the courier company and ask the no wether the recivers or delivery boy address but he said i will mail the request than only got got no and now its 2 days today i also call than he said now he mail the request and got response soon..
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  V
                                  Vamsi Krishna Digumarthi
                                  from Bengaluru, Karnataka
                                  Nov 28, 2018
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                                  Address: Bangalore Rural, Karnataka, 562163

                                  My consignment was shipped from bangalore with waybill no: [protected] through bluedart on 23 nov. It need to be delivered in bangalore itself.
                                  When i seen the status of my delivery it is showing shipment was redirected through same awb and it is ramanagar road hub, delhi.
                                  In my delivery address, pincode was wrong and i sent request for the change of pincode to customer care center. I got the reply that same forwarded to the concern service center. But till now i didn't received the consignment.
                                  Expected delivery date was 24 nov.
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Nov 28, 2018
                                  Updated by Vamsi Krishna Digumarthi                                   Actual delivery pincode is 562163. But in consignment it is given as 560001
                                  View replies
                                  Courier boy is not delivering my courier. He is not picking the call also. Please help me in getting my courier.

                                  delay in the delivery of consignment - Comment #3284463 - Image #0
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                                    V
                                    veerasivaji karumuri
                                    from Hyderabad, Telangana
                                    Nov 27, 2018
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                                    Address: Ranga Reddy, Andhra Pradesh, 500049

                                    Hai iam iam facing delivery problem only from this courier.. This is not a first time.. This is third time.. Every time it's showing in tracking.. Delivery attempted, premises closed.. When he is coming i don't know? Every time iam going to their office and collecting my corier.. Today from morning 7 to evening 7:30 iam at home only then how can they say premises closed with attempt..
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                    My currier not diliverd working time to day
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                                    I always calling the blue dart. He or she telling that person will come take the material. At my office approx 3 times that person doesn't come into office to take material. So many times I have called blue dart that someone person have not come to pick up my material. Please take action and reply.

                                    playing with customers - Comment #3284521 - Image #0
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                                    My blue dart consignment ref no...EV[protected], has not been delivered &the status is showing that consignee address has been changed, which is not true...The address remains the same as mentioned..The delivery boys didn't even call n ask ..So, kindly look into the matter.
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                                      P
                                      pradhan.dipak
                                      from Mumbai, Maharashtra
                                      Nov 27, 2018
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                                      Hdfc bank has sent me a courier having awb - [protected]
                                      It has been despatched by despatch team.

                                      I want it to be delivered at :
                                      Sun infotech park, road no. 16v, plot no. B-23 thane industrial area, wagle estate, thane, maharashtra 400604

                                      Please let me know if you can help me with da same. It has some important documents and that is the reason i would requiere you to please check the shipment.
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Nov 29, 2018
                                      Updated by pradhan.dipak                                       Hello, can you please update me what is the status . Its very necessary for me to get my courier.
                                      Please Help me ASAP.
                                      Dec 01, 2018
                                      Updated by pradhan.dipak                                       I got Activation OTP today . plz reply me ASAP .
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                                        A
                                        ankitsaxena007
                                        from Delhi, Delhi
                                        Nov 27, 2018
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                                        hdfc bank debit card dispatch

                                        Address: Ghaziabad, Uttar Pradesh, 201012

                                        Dear team,

                                        One of my courier having my hdfc bank debit card. I am out of city for a month official tour, so it is request to blue dart courier via mail that plz send it my home branch, rdc, ghaziabad. My rm will take care of it.

                                        But their is no response from blue dart. Customer care number become blank when i have follow instruction and reached to connect to executive.

                                        Details are-
                                        Waybill#...
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