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Blue Dart Express Complaints & Reviews

www.bluedart.com

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Updated: Nov 17, 2025

Complaints 10547

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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Website: www.bluedart.com

No delivery attempt made and same repetitive status for 2 different consignment in 2 months . last month waybill number was [protected] and this months [protected] . Both were not delivered on 1st attempt stating location not found but then delivered after calling customer care. Its a hassle for receivers where false status is given and we have to follow up . My current shipment is still not received containing important document which was supposed to be delivered on 4th December but not still received till 6th December .

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Address: Supaul, Bihar, 852215

Website: www.consumercomplaints.in

My self shivanand prasad. My bank account address is state bank of india, birpur. My account is saving account. My crefit card was not delivered to me. My address is also correct. My mobile no is up to date. I also contect sbi credit card customer care, but not respond to my any question. So, i was complain to u. So, pls kindly return my credit card again.
Thank u

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Address: Uttara Kannada, Karnataka, 581343

POD NUMBER [protected]

above courier sent from bangalore on 3rd dec 18.38pm it suppose to reach the destination by 4th dec
But still not received the courier
As per tracking its showing delivered on 5th of dec 18.19pm its a fake update.
Pls show the acknowledgement if its delivered
But physically courier not delivered

Pls look into this

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Address: 560103

Website: www.bluedart.com

Hi team,

I am writing the mail with reference to waybill number : [protected] and the delivery boy called me and confirmed that he is coming yesterday and did not turn up, today he called in the morning and told he is coming and did not turn up again i called today afternoon and he told he is reaching in some time but never turned up.

When i try to call him he never responds on the calls and this the worst service we are receiving from the blue-dart team and this is not acceptable at all.

His mobile no is [protected] and he also asked me to send the sms received from blue-dart.

Regards

Dev

[protected]

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Address: Bangalore, Karnataka, 560037

My parcel with awb no - [protected] contained 6 bags which had to be transported from bangalore to haryana.

I have received a wrong bag and i urgently need my bag which contains my important stuff which i have to carry to us next week.

Please help me out asap. I have been a loyal consumer of dhl services since decades and never found the glitch earlier.

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Address: 603103

Delivery is not attempted. Not a single phone call is made to my number.

Can you tell me what is the challenge in calling to my number???

Just fake update is updated by blue dart in the portal saying premises closed.
I live in a apartment and it is open 24/7 for your kind information.

These kind of fake updates to be taken to consumer court!

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Address: Hyderabad, Andhra Pradesh, 500045

I am nithin reddy. My contact number is [protected]. I applied for a icici card through amazon which is showing old address. I expected that i will get a call from bluedart, but the delivery he didn't even called me and he just gave the courier to some other person in my previous company in bangalore and presently i am working in hyderabad. I would like to deliver the card to my present address i. E.,

M lakshmi
8-3-231/68/a/1
Sri krishna nagar, yousufguda
Hyderabad-500045
Near hanuman temple.
I am expecting a call from blue dart.

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Address: 560100

Bluedart never communicated me prior of the delivery of my hdfc welcome kit. No sms on reference no either to track.
I work for an mnc.
Hdfc had sent the package to my home address and bluedart person comes during weekdays without prior notification, expects me to be at home and gives me excuses to provide proper address for my own package which hdfc had sent.
He had a vehicle and on requesting him to come to my office address, which is just 500m away from home, he denied and tells me to collect package next day without giving any other info.
I'd to spend for an auto and meet the delivery boy according to his location.
On reaching there, he wasn't available for nearly 15mins.

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Dec 05, 2018

Updated by VishalRSuvarna Delivery boy number : [protected]

Dec 05, 2018

Updated by VishalRSuvarna I went to the delivery boy location because I came to know about his unprofessionalism by the way he spoke to me in call. If I hadn't met him, then he would have surely updated saying wrong address or some other reason which he might usually give.

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My PAN card has been dispatched by NSDL thru Blue dart express limited on 02/08/2018. But till date I could not get my PAN card from Blue dart, also no call or email has been received from Blue dart, I called to customer care no. but I am not satisfied. I urgently need my PAN card, so I am requesting you to kindly take suitable action against my problem. My airway bill no. is [protected]
I am attaching screen shot of status shown by NSDL on which courier agency and airway bill no. is also mentioned.
I am expecting you that you will help me regarding this problem, I am waiting for your reply.

+1 photos

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Dec 10, 2018

We have taken a note of your grievance. We will investigate the matter and revert shortly.

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Address: 560068

My courier status showing as delivered and it handed over to some unknown person. Parcel still not reached to me and it contains valuable items on it.

Please tell me how to get track of my courier. People using bluedart because of their responsible delivery and intelligent tracking system,

Order number - [protected]

Thanks and regards
Roshen francis
[protected]

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Dec 06, 2018

Updated by Roshen Francis My concern is not about how Bluedart going prevent this type incident in future, my ask is for retaining my parcel which contains RS 10000 worth gift card.

Wan there any sort of insurance coverage, for missing parcel or what compensation Blue dart provides to customers in case if they missed the parcel.

Order number - [protected]

Thanks & Regards

Roshen Francis

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Address: Chennai, Tamil Nadu, 600032

I checked my courier status and it says 'c'nee shifted shifted from given location' but me and my company is at the same given location.

The delivery guy never came for delivery and updated incorrect information.

From 3rd december till 5th december they have multiple update that c'nee has shifted. But not once the delivery person has come to location.

It is an important communication from bank. Kindly send it asap.

Awbill #[protected]

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Address: Kamrup Metropolitan, Assam, 781019

We made sure that everyone stays home (Pity) and our phones are on. But no one from bluedart came to deliver. Neither did they call us to inform about their delivery. We called their office 10 times and emailed them twice. We gave them 3 different mobile numbers to call and shared the address using google map. Even with all that, no one came to deliver and they updated the status to "undelivered shipment held at location"

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Address: Chennai, Tamil Nadu, 600044

Dear sir

My shipment barring no [protected] was wrongly recorded by delivery person even though my address is very clear
This is happening second time

They wrongly mistaking the locked house in-front of my house in the same floor of the flat, and recording as attempted.

Chrompet branch is not doing their duty religiously very bad service

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Address: 788806

I am recieved of this consignment it's very important documents for me. Till date i have seen or watched the status consignment is stuck at karimganj from 01 dec. While i choosed you just because of the i recieved it as soon as possible but your services very pathetic.

Consignment comes for agra hdfc branch to hdfc barnch badarpur assam 788806

Kindly deliver it quickly.

Thanks
Reciever
Ravindra baghel (Near branch hdfc badarpur assam)
[protected], [protected]
Thanks

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Address: Chennai, Tamil Nadu, 603103

Delivery boy not even try to call me for My credit card delivery but he updated as consignee is not available.What is wrong with blue dart.very very disappointed.Till now I didn't receive my card.Please contact me on [protected] to give delivery.I can share way bill number in call.Please call me as soon as possible.This card I'm getting from Standard Chartered bank.And also one more card from hdfc also pending with you.Please call me to give both deliveries at the same time.

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Hdfc bank has sent me a courier having awb - [protected]
It has been despatched by despatch team.

I want it to be delivered at :
Sun infotech park, road no. 16v, plot no. B-23 thane industrial area, wagle estate, thane, maharashtra 400604

Please let me know if you can help me with da same. It has some important documents and that is the reason i would requiere you to please check the shipment.

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Address: Sonipat, Haryana, 131001

We have many time try to your toll free no.& your local office no. (Sonipat) but your toll free no. Not available. My courier not receive till date. Courier receive from your hdfc bank creadit card. But no any call receive me to blur dart courier service pick up date 29 nov 2018 from noida & expected date of delivery 30 nov 2018 but till date not receive my courier please call me [protected], [protected]

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Dear sir,

Your order from hdfc bank is dispatched through blue dart awb# [protected] debit card shipment is return due to i'm not available in mentioned delivery address. Please delivered the above shipment no.in my current address. Kindly below address for your delivery purpose.
Address:
M-246. Ganga nagar
Meerut, 250001, up
Mobile: [protected]

+1 photos

Dec 4, 2018

Complaint marked as Resolved

Dear sir My problem is not resolve till now, when I have tracked my waybill no. I have seen as before so please help me

Blue Dart Express customer support has been notified about the posted complaint.

Dec 03, 2018

Updated by Akshay5530 There is no updation till now

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D

Dharm Pal Saran

from Kota, Rajasthan

Dec 4, 2018

SBI credit card 29.11.2018 आपके पास आ चुका है पर अभी तक तेरे पास मेरा घर पर उस कि डिलीवरी नही की गई है 5
5 दिन हो गए हे अभी तक मुझे प्राप्त नहीं हुआ हे

I am not available at mansion address. - Comment #3289815 - Image #0

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Address: Faridabad, Haryana, 121003

There is a courier which was delivered on Saturday but till date courier not delivered. The status was showing invalid address but nothing like this .
No courier boy call me to pick your courier he was just updating wrong information.
Too much bogus service of blue dart.
No one gives courier boy no on customer care
All the person's are irritating .

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Address: Mathura, Uttar Pradesh, 281001

Website: [email protected]

Document despatched from gurgaon. Bata india ltd on 26th of november 2018 has not yet been delivered, way bill no. [protected]. It was scheduled to be delivered till 29th of november 2018 in mathura to sunil gupta. It's been 3rd of december and it's not yet received. Please provide me with mathura office contact details of blue dart office so that i may contact them personally. It's urgent. Blue dart is not expected to be delayed in it's deliveries and it is very much disappointing.

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Kanaram Soni

from Surat, Gujarat

Dec 4, 2018

[protected] no parcel why not received me please tall me

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