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Blue Dart Express Complaints & Reviews

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Updated: Dec 22, 2025
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Blue Dart Express reviews & complaints page 312

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D
Dhananjay Chaursiya
from Ahmedabad, Gujarat
May 5, 2018
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Address: Rajkot, Gujarat, 360005

Tracking no. [protected]

My docket from arrived from 27 april and depart at 1 may but they are not delivering me the docket always shows that address is incorrect from 1 may to 5 may and still it showing the same

Why courier boy not call us?

This is not a fair service
If company pay the cost to employee then he have do his duty and second think when i call to office they always tell me your docket will reached to you by today evening 8:30 is this the time to deliver after 7 to 8:30 (Timing given to. Me)

I need my answer why you people dont call the customers.
And why are not delivered the documents at time.
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    S
    Sanket Gandhi 918
    from Pune, Maharashtra
    May 5, 2018
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    My product bought from coolwinks.com has reached padgha (Near bhiwandi). My address is just 20-25 kilometres but after reaching there, the message came to me that the address is not in their service area. When you know that the pincode is not in your service area, why did you accept that product from coolwinks?? How can you message like that?? The fact is, coolwinks has delivered 3 products before this order on my address. So this is not the first time you are delivering. Already the shipment is late. Now send it to me asap.

    Awb number [protected]
    Sanket gandhi
    654, vasant trading company
    Old agra road, shahapur
    Dist-thane, pin-421601
    Contact number [protected]
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      A
      ajaysantra
      from Pune, Maharashtra
      May 5, 2018
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      Address: 411001

      Hi, blue dart team,

      I saw this second time very worst service in blue dart courier, today 05.05.2018, even no one did not contact me, how your people update undelivered shipment held at location. & also i try to reach customer care, the 24x7 number is, incorrect which is the update in blue dart website. I never have ever seen this worst service.
      My courier tracking no is - [protected]
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        C
        coolyogeshbhati
        from Bhopal, Madhya Pradesh
        May 5, 2018
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        Address: Jodhpur, Rajasthan, 342011

        My credit despatched on 25 may 18 but till date i not receive my card showing incorrect address.
        On same air force jodhpur -342011 address my three friends receive credit card.
        I gone to jodhpur blue dart office they have my credit card but given to me i prove my identity buy not given.
        They telling we can't give.
        I also tell him that my others friends receive on same address but given satisfied answer. My awb no is [protected] my contact no [protected]
        Blue Dart Express customer support has been notified about the posted complaint.
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          P
          Phoenix@541
          from Mumbai, Maharashtra
          May 5, 2018
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          Address: 344035

          We had booked our electrical goods from pimpri pune to barmer rajasthan on 28/04/2018 by surface mode and they said that the material will reach up to destination on 2nd may 2018. The above material still not reach up to delivery place. We are having loss rs. 10000/- per day since delay in delivery.

          We think that the blue dart is the fastest courier services other than other courier services but we got very bad experience with blue dart and we are not happy with your services.

          We want that material should deliver by toady itself at any cost
          Blue Dart Express customer support has been notified about the posted complaint.
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            J
            Joy Mohanta Architect
            from Ranchi, Jharkhand
            May 7, 2018
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            Address: Darjeeling, West Bengal, 734006

            WAY BILL NUMBER: [protected]
            I COULD NOT GET MY PURCELL DUE TO NEGLIGENCE BY YOURS COURIER DELIVERY MAN.i AM VERY OFFENDED FOR YOUR NEGLIGENCE. TAKE THE NECESSARY PROCESS FOR DELIVERY MY PURCELL AS EARLY POSSIBLE OR I WILL TAKING ACTION AGAINST YOUR COURIER SERVICE .
            My mailing ADDRESS :
            1 no. dab gram colony, Pritilata road. near dab gram electric office & Balaka Math, opposite of Lila Enterprise.
            CONTACT NUMBER :[protected] /[protected]
            Blue Dart Express customer support has been notified about the posted complaint.
            I complaint against ur one of the branch that is dwarakanagar branch vizag-530016
            Ur bluedart staff irresponsible at customers can you please teach how to behave with customers aspecially lady receptionist please take care how to talk through this I never supported to bluedart courier in future
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              S
              Sriza Sen
              from Dimapur, Assam
              May 5, 2018
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              Address: Kolkata, West Bengal, 700094
              Website: www.bluedart.com/servlet/RoutingServlet

              This is to inform that i had made a parcel delivery order from dtdc courier service patia (Newly shifted to blue dart) bhubaneswar on 22 april 2018. A few days later on 26 april, the parcel was given a new consignment number from blue dart as [protected], and they also gave the delivery address wrong there. Now it is 5 may 2018 and yet i haven't received the parcel. I have repeatedly given them the right address through mail yet they are delaying. They're saying the agent's mailbox is full, so cannot receive any feedback and therefore not answering to any of my queries. I need the parcel immediately, else i might issue a more serious complaint. Please look into the matter seriously.
              +1 photos
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                S
                Sonai-Tusai
                from Muragacha, West Bengal
                May 4, 2018
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                Address: 700156

                Today the product (Tracking no awb# [protected]) has been delivered to a third person. When i have seen your message that the item has been delivered to me, i became very anxious and afraid because that time i was in my delivery address. After enquiring to all my neighbour i came to know that it has been delivered to a maid servant of our building. Fortunately i got it from her. It is most unfortunate that such a careless activity from a reputed courier like you. I hope that you should be careful about the delivery of such a costly & delicate item.
                Sabarna bakshi.
                Blue Dart Express customer support has been notified about the posted complaint.
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                  V
                  Vaibhavi Bhatt
                  May 4, 2018
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                  Address: Raigad, Maharashtra, 410206

                  I ordered a package via Amazon which was to be attempted today. I directly got a 'premises closed' msg of 'failed attempt' at around 5:30...
                  1. I was home the entire day till 5pm, i[censored]r panvel courier boy CANNOT FIND THE BELL AND RING IT, it's not our fault.
                  2. If attempted delivery was made at 5.01, why was the failed execution msg sent after Soo long?? I could've contacted u guys immediately and got my package retrieved from the said fellow who wouldn't have been so far.
                  3. So AFTER I called ur tool free number, I got a call from some fellow at Panvel. After hearing my side of the story, he promised to deliver it before 9 at my clinic as I had to be there from 6-9.. which NEVER happened.
                  4. Now I keep getting msgs that delivery will be attempted yet again... But where? Home or clinic??
                  5. That fellow who called is royally disconnecting my calls.

                  Such unprofessional behaviour of your staff at Panvel should not be tolerated.
                  I need updates NOW as to where my package is ... Your toll free CUSTOMER CARE also shuts at 9pm when I called and my call was automatically disconnected.

                  Also, pls remove this ### idea of having to register at your CONSUMER COMPLAINT FORUM before succesfully sending this complaint. It agitates customers even more. And I expect updates and replies from your side regarding this complaint.
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    M
                    makrand dhanokar
                    from Aurangabad, Maharashtra
                    May 4, 2018
                    Resolved
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                    Address: Bulandshahr, Uttar Pradesh, 431001
                    Website: www.bluedart.com

                    I recently purchased a new lenovo laptop. i was informed a offer by lenovo. It was regarded a printer against payment of 1500 rs. I sent money to lenovo online and it was successfully accepted and i was informed that it will be sent by blue dart express at my home . but without any call or email, blue dart express failed my delivery and the result is I lost my money
                    +1 photos
                    May 5, 2018
                    Complaint marked as Resolved 
                    i called the customer care and it informed me to take the parcel from the hub itself. i received my parcel from the hub. but still unsatisfied because of failure in door to door service.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      K
                      KrSandeep77
                      from Mumbai, Maharashtra
                      May 7, 2018
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                      Address: Mumbai City, Maharashtra, 400067

                      Date of Incident: 27/04/2018
                      Item: City Bank Rewards Item
                      AWB No [protected]

                      Description: I got one message on my personal number that City bank rewards card item has been delivered to your address. But i didn't received any item on 27th 2018.Then how can it possible and who delivered the items.Please do needful asap.

                      Please delver the same or refund the same amount added with city reward item.

                      I have dropped many times this complaint. Every time i am getting same msg .Description is very small then what else i will mention here let me knw.
                      Blue Dart Express customer support has been notified about the posted complaint.
                      May 04, 2018
                      Kumar Alok Choudhary's response
                      Delivery this address manyata Tech back gate 5 near sbi atm
                      May 04, 2018
                      Munavath Vikram's response
                      Plz send me urgently

                      I have ordered, one hot water rubber bag for shake to the body on 30th April 2018 by paytm shopping app. This order delivery expected 4th May 2018, but blue dart not delivered to my address up to 6th May 2018.

                      date of incident: 27/04/2018 item: citibank rewards item awb no 42707452712 - Comment #3089222 - Image #0
                      Iam Vikram, iam ordering a item in Amazon. So item is undelivered. Because item shipment is miryalaguda-508207. But that's wrong address. Correct address is devarakonda 508248. Please send to correct address. Miryalaguda-508207 to devarakonda-508248. Please send it. Thank you

                      date of incident: 27/04/2018 item: citibank rewards item awb no 42707452712 - Comment #3089404 - Image #0
                      My Adrees THANISANDRA RACHANAHALLI MANYATA BACK GATE 5...waybill no. [protected]

                      date of incident: 27/04/2018 item: citibank rewards item awb no 42707452712 - Comment #3089408 - Image #0
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                        S
                        Shamiq
                        from Karwar, Karnataka
                        May 4, 2018
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                        Address: Bangalore, Karnataka, 560068

                        This is in regards to the complaint of my package which is undelivered.
                        There’s an important document in the package which is not yet delivered by the courier person, i’ve been calling him everyday but he is not responding to my call, if he answers to my calls he says that he’d call me back in 30 minutes, this is very disgusting. I hope the courier will not be returned.
                        I’m requesting you to handover me the package as earliest as possible.
                        Tracking id of my package is [protected]
                        I once again request you to improve each and everything where customer can be satisfied. The toll free number is not getting connected. The courier person doesn’t respond at all.
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          N
                          Nagakumar Bhagavatula
                          from Hyderabad, Telangana
                          May 4, 2018
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                          Address: Hyderabad, Andhra Pradesh

                          Worst service at neredmet branch, my awb number is [protected] it supposed to be delivered on 3rd may, and was received at branch on 2nd may, but today is 4th may, till date they haven't delivered the product to me.

                          When I called customer care to enquire about branch number they are very care less and not interested to provide the number.

                          When I directly went to branch for taking the consignment, their response is very rude, and the way they respond is very harsh.

                          They shall first learn how to behave with the customers.

                          Worst service at neredmet branch need to take necessary action against such irresponsible branch as they wantedly delaying the delivery.
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            L
                            Lynden Singpoh
                            from Bankura, West Bengal
                            May 4, 2018
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                            Address: Papum Pare, Arunachal Pradesh, 791110
                            Website: www.bluedart.com/servlet/RoutingServlet

                            It is very disappointing to see blue dart (Sister company of dhl) ignoring aggrieved customers call. The blue dart express is supposed to attend calls of customers from 10:00 am (Ist) on wards. But to my utter dismay, it seems they have pledge not to pick any call. I spent my whole day dialing their number.

                            I would like to tender my complaint against following :-
                            1) blue dart express ltd, itanagar791111 & nahrlagun 791110, (Managed & run by load share network (Phone no:[protected] & [protected] (M)
                            2) blue dart express ltd near doordarshan kendra, r g b road, nilgiri path, :781024, guwahati, assam[protected].

                            Add to that, i will give 10000 rupees to any individual who will successfully dial their customer care toll free number:[protected]. Since my issues are concern with these two agencies in particular; so my sanity doesn’t permit me to complain about other blue dirt express service in india, as they don’t bother my business jurisdiction.

                            I am not concluding so early dear, face my wrath blue dart ….. Sorry my mistake it should have been “dirt!!!”. For those who enjoy burning their calories” you may walk” or and for those ignorant ones - who loves spending valuable time and money on fuel by collecting the courier themselves, then use infamous blue dart express, itanagar and naharlagun (Currently managed and run by load share network). For those who want to honestly do away with this infamous courier express” blue dirt”, then go for those e-commerce site who don’t ship their products through blue dirt express. Late delivery, deceiving tracking updates. If one sums up all those demerits together, the poorest service ever rendered by a global company, claiming to be post owned by dhl. There is no sign of improvement and this is continuing for 4-5 years in a row.

                            For those who doubt my intention, please call once in the above mentioned number and acknowledge the pain i have beard.
                            +1 photos
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                              D
                              DIYA@naskar123
                              from Delhi, Delhi
                              May 4, 2018
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                              Address: Kolkata, West Bengal, 700001

                              My way bill no.[protected] has come to blue dart office from chennai on 28.04.2018, but still they not delivered the items. Even they are not lifting the telephone. Very very bad and poor service. It should be closed immideately. Explation may be slaoght for not delivering the item in time. My mobile no is [protected]. Immidately delivered the items otherwise i will go in consume forum
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                S
                                sarafurqaan
                                from Bengaluru, Karnataka
                                May 4, 2018
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                                Address: 560091
                                Website: worldoftime.com

                                The product i received were fake
                                Order number was 8015
                                Website_ worldoftime.com
                                It is a big fraud
                                They are calling it 100% genuine
                                But its not genuine
                                Fraud website
                                When i called delivery man to ask take it back
                                He blocked my number
                                I want my money back
                                I want to return this product and i want my money back
                                Please help me
                                Revert back asap
                                Thanking you
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  Tenzin Youden
                                  from Rishikesh, Uttarakhand
                                  May 4, 2018
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                                  Address: Kolkata, West Bengal, 700039
                                  Website: Blue dart

                                  One of my courier my documents from delhi to kolkata on 1st of may nd the delivery date was 3rd may nd i haven't recieve my documents yet i have tryed calling customer care but phone is not going. My courier tracking number is [protected] can some body please help me i really need my documents by tomorrow because tomorrow im leaving kolkata so i really need my documents by today.
                                  [protected] please help me this is my number
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    Kripi Saxena
                                    from Bhopal, Madhya Pradesh
                                    May 4, 2018
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                                    Address: 492001

                                    Worst service. I have not been given my credit card inspite i visited personally at bluedart office raipur chhattisgarh neither the delivery boy is calling on non tracing of location. We have contacted persons at counter they assured deluvery of courier but consignment got returned to origin. I just need to get my credit card bearing pod_[protected]. I understand that it cannot be given on basis of genuiness of identity.. But if customer or card holder is providing sufficient id card details for proving authenticity how can u refuse such important consignment.
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      divya bhavani
                                      from Hyderabad, Telangana
                                      May 4, 2018
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                                      Address: Hyderabad, Andhra Pradesh

                                      Idiotic delivery person just bluffed that he attended my premises and i wasn't available. I can prove him guilty that he did not reach my place with cctv footage. I received his call at 21:41 i called him at 21:42, he instantaneously updated as i was nt at my premises. The courier which i have to receive is utmost important for my career. I demand bluedart the personal details of the courier delivery fellow and an apology. I had to immediately run as i was astonished to see my status so. The number he called from was a unknown number where i couldn't call back. Such an irresponsible fellow as he didnot even give a call back after 1 minute.
                                      +2 photos
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                                        A
                                        amit neha
                                        from New Delhi, Delhi
                                        May 3, 2018
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                                        Resolved

                                        Address: Palwal, Haryana, 121102
                                        Website: Blue dart

                                        Zookr i book a product, delivered through blue dart .but blue dart courier oys does not delive red product. Awb#[protected] blue dart message receive to me product receive .how it is possible . i did not receive any product through blue. please take neccesary action into this matter. my mobile no [protected]
                                        i m sending delivered message
                                        +1 photos
                                        May 8, 2018
                                        Complaint marked as Resolved 
                                        May 08, 2018
                                        Updated by amit neha
                                        Please update about complaint no any action .
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