Blue Dart Express Complaints & Reviews

Awb no [protected] requested and called from 12, 1 and 2 clock to prioritise the delivery were customer service executive is very poor response and confirms at 2.30 the delivery cannot be expedited Atleast share the correct info to the staff Tried to speak to the supervisor were denied speaking over the phone even we are also at customer service tried to be polite and not be arrogant

Thanks and regards
Mohammed kalami
[protected]

I order unistar shoe on 16 june and product reached at jamnu on 19 june but i cant received call ag that time. After i will call that boy and said i will deliver ur product tomorrow. But when i call ur courier boy today he misbehaved with me. I am very unsatisfied by our service. This was ur responsibility to deliver my product to me. Even i ask for my product deliver then ur boy talk with misbehave. Boy name rakesh from jammu. My product is unistar shoes from paytm.
My cont. [protected], [protected]
Name anil kumar sarngal

My name is rutuparn and i have a shipment to come and get it delivered at 21.6.2018 but till now it is not as cc number is always busy or network consetion as blue dart says they tried up delivery on 20 but i did not receive any call no one came to place disgusting service at all very rude people have kept at office at hadapsar my awb [protected] very disappointed

I was order earphone through mi.com
But not received and this order is stay only one place in newasa mh tracking number is [protected] date is expired of shipping 10 to 12 days it's very bad company i it's very fraud company 3 days ago order is in newasa and now also newasa now what i do i don't know it's really fraud company i can't order again through bludart

Bluedart did not deliver my courier providing a fake message that item is undelivered as premises is closed whereas they did not even make an attempt for delivery. I have proof of this as I did not get any calls from apartment security about blue dart courier person seeking entry into the complex on said day. Even after repeated calls to customer care about rescheduling the delivery the item with AWB no.[protected] has not been delivered. They are detaining the item without reason.

This is a very bad on the name of providing service, the courier (Bank atm) is been delivered in some unknown place, the website states that it is delivered, and there has been no one who has attempted the delivery at the destination address.

Frequently happens in lonikalbhor area pin: 412201
My courier with tracking # [protected] is said to be delivered by 18th june, which is not!!!

Furious for such # service by bluedart. Website links are not working, call center is not responding,

Instead please shut down your business.

I payed with patym wallets, for the first time he enter my number then he send OTP amount deducted from my wallet but he not received it went long process .then second time I payed through another paytm wallet then he received money, deducted in my another wallet.

Please find the below details

+ORDER ID: [protected]
Courier Tracking:- #[protected]

First time wallet transaction details:-
BLUE DART ORDER:-#OB[protected]
PAYTM WALLET Tnxid:-[protected]

Second time wallet transaction details:-
BLUE DART ORDER:-#OB[protected]
PAYTM WALLET Tnxid:-[protected]

I didnt get any call but they hv written tht customer is not present hw such things cn be hpn plz provide my parcel as soon as posible i really need my parcel how should i contact with themthere Cust care no is also never reachable kindly send my parcel at my adress i hv been waiting whole day fr tht i have called customer care so mny times but they r always not reachable they didnt Evn coll me and put this false statement

Dear sir/madam

I have applied for pan card and it is couriered by you by blue dart express ltd courier vide airway bill no. [protected].
Courier boy called me and told me that blue dart doesn't provide home service for pan card and i have to go by myself to collect the pan card.
I asked that is my area is not serviceable?
Then he answered that we don't deliver anyone pan card to their home.
Everybody has to collect the pan card from their office.

But this is not in the case of other courier services.

I request you to please cancel the agreement with blue dart and send pan card from other courier services.

Hi,
My product with docket number [protected] has been held up at the ejr service centre, kolkata. I provide below my detailed address and contact number:

3, beni master lane
Kolkata 700061
Landmark: patton factory
Telephone: [protected]

This product was send from accu-check extra care, roche diabetes care, mumbai nasik road, bhiwandi-421302.

Please make sure that the product is delivered without further delay,

Best regards,
Sarmistha goswami

Hi,

I have ordered a handbag from Paytm mall, my order number is [protected], which should be delivered on 18th June as per the notification. My AWB number is [protected]. Delivery boy didn't contact me even. My status now shown as delivered. Can you please help me in this.

Contact number:[protected].

There is not option provided to speak to customer care in the toll-free.

Please respond to the earliest.

Thanks,
Spandana

My consignment with way bill no. [protected] is not delivered about to deliver 15th june 2018 (Picked up on 12th jun'18). I searched company website for posting complaint, but no option available, hence posting here & also they are not picking up their landline no. At aurangabad office so that i can talk with them & take no. Of courier boy for further communication & delivery. I accept here that in my delivery address, there was a wrong pin code mentioned, but of same city aurangabad.

Dear sir,

I got information from hdfc bank that reward points voucher dispatched vide blue dart awb no:[protected] at the address for communication. We were out station on 16-jun-18, due to this. Courier was not delivered. Therefore, can you please help me to collect the courier at you branch office.

Thanks & regards,
Sathyanarayanan. V
Mobile : [protected]

My name is reetu, my pan card delived thru your, blue dart awb no.[protected],
Your delivery parson has delived my pan to worng addresss on dated 15-06-18, if my pan card fakeused by the other parson then i register (FIR) in police station agenst your compny, i dont have my pan on dated 19-06-18, pan no .DOUPR2948M,
Mob.[protected], [protected]

Hello team,

I am trying to chase bluedart customer care regarding delivery of my parcel sent by icici however seems to be one of the worst customer care service where the even helpline numbers are unreachable consistently.

The concern is regarding waybill#[protected] where the parcel was undelivered saying premises is closed. I am really failed to understand where delivery attempt was made because i have been residing in the same location since last 4years. Another question is why was i not contacted on my registered mobile#- [protected].
Need help.
Regards

Desr sir/ madam,
I had sent fee to vit chennai for my for admission through a courier from blue dart at gandhi nagar tracking no.[protected] through some mr. Suraj pandey on 08.06.2018 but the envelope containing fee was retained by them in delhi and not sent to channai as being shown ob tracker. According to vit chennai it didn't reach them. It neither reached chennai nor has been returned to me. All details, address and mobile nos. Were clear, legible and discussed to mr. Pandey after mentioning all mobile nos. On it.
I was told it would reach in two or max. Or maximum 3 days. This act deserves a suitable action for punishment for such fraudulent behaviour and compensation of financial, career and peace loss by them. Now neither their agent nor their customer care no. Are taking the calls.
They have also not told where this packet is. There inaction has nearly costed my career and i am also at loss of fee bank draft contained in envelope.

Kaamyak pant
Contact mob. No.[protected]

Reference to the way bill no. [protected] just the see the status and my conversation on your help line[protected] as per given below

04/06/18 : Consignment booked from Rewari
04/06/18 : Reached Mahaipalpur ( connected further on 08/06/18 )
06/06/18 : My conversation with one lady informed me that "your parcel is in
Baroda and you will get delivery today itself" - MISLEADING
07/06/18: My conversation with Ms.DHARA, as I could not hear her properly
talk her loudly and she get MAD told me very rudely that Delivery
Date is 08/06/18 and HANGED UP. I try again 2 times to talk to
help line both the times DHARA answer the phone and HANGED
UP saying "Delivery Date is 08/06/18) - REALLY GREAT KIND OF
CUSTOMER SERVICE .
07/06/18: I dare to call help line again SHAILEE answered the call and she
assured me that she will inform the concern person to connect
parcel immediately so that I will get it in time. Where as reality
was something different.She must be knowing that even if it get
connected on 07/06/18, it takes at least 48 hours to reach
BARODA . Hence she also lied at me and due to her misleading
statement I committed my customer to deliver the material on
09/06/18. - REAL HELP LINE MAKE CUSTOMER HELPLESS
08/06/18 : When I see online that consignment is connected further, I again
call helpline . VICKY answer the call and inform me that It will
take at least 48 hours. Next 48 hours was weekend final due to
your service and irresponsible customer service I faced the
problem. My customer told me like anything but I had no answer
11/06/18 Finally consignment reach on 11/06/18 (just late by 3 days) but
story is not over. I have given them my mobile nos so that any
body can reach office to get delivery but Nobody bother to call
and just drop the box at my office in lunch time when there were
no responsible person. Delivery boy simply drop the box without
any paper.
After that I called several time for paper but nothing has happen so far. I been to your depot at Gorwa, Baroda personally but till now no action taken from your side. So my BIG QUESTION IS.
IS YOUR CUSTOMER CARE STAFF IS FOR THE SAW OFF ONLY OR THE DO SOME THING TO HELP THE CUSTOMERS?
Frankly speaking so far I haven, t face any problem but when problem faced you guys are not ready to face the customer.
And my supplier CAPSUGEL, real stupid that they can not force you to take action. They must be giving you good business but you guys don't care for business. If this thing happens one more time I am going to KICK THEM OUT. I care for my customer and I never misguide my customer whether they are BIG or SMALL.

Sadly speaking i had couriered one urgent items with bearing ref no. [protected] on dated 13th june with blue dart services from paras international, kolkata of your agent. After 5days today i have checked and found the courier has been wrongly assigned to my from address and do not send to to address. The respective courier offices has not behaved properly and he is saying this is the mistakes of blue dart and he cant help. Seeking your urgent attention on this. Pls help. Not expecting such behavior from authorized blue dart services.

The courier right consignee address was - for mumbai however the courier has wrongly assigned to from address which is my official address what is reflecting on your web sites.

I been to home from last 3 days to collect my shipment but no one arrived at my home location to deliver this package. I went to get my package from office they said that you will have to wait 2 hours to get that package. Every time i see online activity is filled with lies that they reached my home and tried to deliver and i was not there. I asked my security guard if there is anyone came to deliver anything to my flat he said no sir.

Hi team, i experienced wort experience with blue dart. Subjected is my shipment number, i did not received my shipment and not any call from blue dart regarding the shipment delivery. I reached out to customers care no support provided.
As i am tracking my shipment with i'd awb# [protected], however it's showing its received by unknown person dinesh. This is an atm card if miss used happened the who would be responsible.