Claimed

Blue Dart Express Complaints & Reviews

1
Updated: Dec 13, 2025
Complaints 10552
Resolved
942
Unresolved
9610
Contacts

File a complaint to Blue Dart Express

Having problems with Blue Dart Express?

File a complaint and get it resolved by Blue Dart Express customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Blue Dart Express reviews & complaints page 395

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Raaams
Jul 3, 2017
Report
Copy

Address: Lucknow, Uttar Pradesh, 226020
Website: www.bluedart.com

Shipment id-[protected].
Sir I satyavati tripathi ..my courier is in lucknow from 26 June 17 to till date..but I did not receive my courier when I called customer care they said i[censored]rgent then u can receive your courier from my office..when I check status it shows daily delay ...they update the same status daily it's my PAN CARD AND VERY URGENT DOCUMENT FOR ME...
+1 photos
Blue Dart Express customer support has been notified about the posted complaint.
Jul 07, 2017
Updated by Raaams
After long time wait I received my courier (pan card) From blue dart office .They did not deliver my courier at home ..lot of time I complained to blue dart but they did not take any action n also not deliver courier at home...
Jul 07, 2017
Updated by Raaams
My 300 /- rs expense to receive my courier from blue dart office ..who will paid me 300 rs...
The person who has delivered has cheated, first he asked for verification and took my sign and delivered without seal. So I returned because he could not cancel. This is a fraud case on blue dart. But no one cares so i thought to cancel the credit card itself. This much only i can provide please go through the ET [protected].
Kindly provide your correct 15 digit acknowledgement number to enable us to provide further information.
Raaams's [Complaint's author] reply, Jul 7, 2017
34358313931
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    Dinesh Aroskar
    from Mumbai, Maharashtra
    Jul 3, 2017
    Report
    Copy

    Address: Thane, Maharashtra, 400603

    I'm trying to get statues of my shipment for last half an hour...
    Thane office not picking up the phone...
    Centralised customer care no got disconnected automatically...tried several operators.
    I'm really fed up with Bluedart...
    Really worst service.

    From
    Dinesh Aroskar
    [protected]
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sowmyacu
      from Bengaluru, Karnataka
      Jul 3, 2017
      Report
      Copy

      Address: Bangalore, Karnataka, 560072
      Website: blue dart courier

      Hi,

      Waybill no : [protected] reference no :[protected]

      My mother's pan card, ceupgo273d, has been returned to co seal nsdl rto shpts, please re-dispatch it

      Or

      Please deliver it to the below address:

      No. 213, ashirwada nilaya, 2nd main, teacher's colony, nagarbhavi, bangalore - 560072.
      Land mark :near oxford school nagarbhavi.

      Thanks,
      Sowmya
      Blue Dart Express customer support has been notified about the posted complaint.
      Your PAN card has been returned undelivered on June 24, 2017 by Blue Dart Express Ltd courier vide airway bill no. [protected]. The reason for non delivery as given by courier agancy is "Address Insufficient". Your PAN card will be re-dispatched soon.
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        aastha28
        from Delhi, Delhi
        Jul 3, 2017
        Report
        Copy

        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
        Website: Blue Dart

        This is regarding a shipment with Shipment no '[protected]'.This shipment was to be delivered on 29th June'2017 at my office address C1, Wave infratech, NOIDA, Sector-3.

        I haven't recieved any call from the delivery person on 29th june'2017.
        On 30th june'2017, I called blue dart customer care and they have given me the reason that my Department and Extention No. was not known to them. I gave my department and other details and they arranged a re-scheduling for 1st July'2017 i.e on today.

        Since morning I am waiting for my parcel to be delievered but till now I haven't recieved my parcel.
        I again tried contacting the Bluedart Customer Care and they again promised me to arrange a call with the delievery person on my registered no.

        I haven't recieved any call yet neither I have recieved any text message regarding the same.
        Blue Dart Express customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Swapnil Ben
          from Jaisalmer, Rajasthan
          Jul 2, 2017
          Report
          Copy

          Address: Jodhpur, Rajasthan, 342005

          My order has been delayed because of the courier person. He did find my address. He misbehaved, abused me and blackmailed me saying if i didn't let him take my photo he will not give my package. He even demanded my adhar card copy. When i denied, he went away abusing me and said he won't give me my package. He even denied giving his details when i asked his name.

          I will file a formal police complaint tomorrow morning against blue dart and amazon. This is fraud and harassment as i have already paid for my order online.

          Thanks
          Swapnil benjamin
          Blue Dart Express customer support has been notified about the posted complaint.
          I got sms about out of delivery on 25th june, but still product not receive.kindly solve this problem as soon as possible.
          I booked redmi 4 3'32 black color and order # :- [protected] my deliverd 26 june but staff members is not available proper and blue dirt courier service is my parcel right time .i want complaint blue dirt late service i face many problem in my job due to late service
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            kushal. goswami
            from Port Blair, Andaman and Nicobar Islands
            Jul 2, 2017
            Report
            Copy

            Address: Kolkata, West Bengal, 700037
            Website: www.bluedart

            I have sent one letter to ms tania bala on 28th. June which has been tracked to know that the same was received by one unknown sweta by name on 29th. June at 2.09 pm. Request tracking the delivery man and retrive the letter which is important for the girl to have her employment issue.
            Jul 02, 2017
            Updated by kushal. goswami
            kindly retrive the letter.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Report
              Copy

              Address: 37072

              Pan card not received but your tracking shows that it has been delivered to some RUBA DEVI . Bill Number [protected] on 10th May 2017
              The Pan Card Acknowledgement Number
              - N-[protected]
              Actual Person and address that it was to be delivered to is

              SUMANDIP KAUR MANN
              631 ELLEN Drive
              Goodlettsville Tennessee 37072

              Please contact me at
              [protected]@aol.com
              Blue Dart Express customer support has been notified about the posted complaint.
              Jul 02, 2017
              Updated by [email protected]
              my phone number is
              [protected]
              Delivery boy behaviour was too rude as well as He did not shipped product as given on right address. This was very bad experience with blue dart...
              My self vaibhav goel my order of redmi 4 will be delivered by you shortly but the pincode i have entred is incorrect . so plz change the pincode from 110056 to 110051 it is correct. my way bill no -[protected]
              Dear Sumandip,

              Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
              Helpful
              Found this helpful?
              3 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Pk chawla
                from Murwara, Madhya Pradesh
                Jul 1, 2017
                Report
                Copy

                Address: 462001

                Shipment no. - [protected] was delivered on wrong address. It contains a YES BANK credit card . If anything happens you ( BLUEDART) only will be responsible for this . This shipment was delivered on wrong address on 30 june at 2:42 pm. Our address was 2/3 golghar ameergunj paribazar bhopal, near babeali ground kid kare hospital but it was delivered to someone else whose name was Amit .
                Blue Dart Express customer support has been notified about the posted complaint.
                Jul 01, 2017
                Updated by Pk chawla
                Way bill no. - [protected]
                My self vaibhav goel my order of redmi 4 will be delivered by you shortly but the pincode i have entred is incorrect . so plz change the pincode from 110056 to 110051 it is correct. my way bill no -[protected]
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  safiun
                  from Kolkata, West Bengal
                  Jul 1, 2017
                  Report
                  Copy

                  Address: Kolkata, West Bengal, 700061

                  Hi,
                  I am safiun siddique bearing way bill no [protected] want to inform you that the same supposed to deliver me today and I am staying whole day at the given address but now I came to know that your executive has updated that I were not at the given address. How can this possible without contacting with me. When I contacted your customer care executive they are also cutting off the call after knowing the details from me.
                  Is this the status of your service?
                  Please do the needful

                  Safiun Siddique
                  [protected]
                  Blue Dart Express customer support has been notified about the posted complaint.
                  We have not received our 2 shipment which we had booked at Kolkata on 22.06.2017 on priority basis and which were to be delivered to Pune by next day. The shipment nos are [protected] and [protected].
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    soumen mukherjee
                    from Kolkata, West Bengal
                    Jul 1, 2017
                    Report
                    Copy

                    Address: West Tripura, Tripura, 799014

                    Like the every other days this time I was supposed to received the consignment no[protected] yesterday. I had a telephonic discussion from the courier office of bluedart agartala and I confirmed the delivery man regarding the address and location, instead of that like their regular practise they put on the online that they couldnot locate the address.
                    Blue dart company should look into the matter otherwise I will go to consumer form to lodge the complain, because it was urgent for me to receive the consingnment yesterday only.
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Recd an email confirming that my packet will be delivered on 27 June, 2017. Therefore, we left for work for a day on 24, to return on 25 June morning.
                    Blue Dart delivery agent called on 24th at 12.30 pm, wherein he was informed of the above and that he could deliver on 25th June after 11 am
                    Been getting messages but no delivery
                    AWB:[protected]
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      Dharani Vk
                      from Chennai, Tamil Nadu
                      Jul 1, 2017
                      Report
                      Copy

                      Address: Coimbatore, Tamil Nadu, 641037
                      Website: Bluedart

                      I dont need them as of now, so kindly cancel those orders.
                      Waybill numbers would be [protected], [protected]. Please kindly cancel the orders
                      +1 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        aditya2860
                        from Jamshedpur, Jharkhand
                        Jun 29, 2017
                        Report
                        Copy

                        Address: 831001

                        Hi,
                        i am supposed to receive my ICICI and HDFC Credit card, but delivery boy is not at all delivering me my item and returning it back. He initially called me and asked me to receive the item out side my company gate, but when i am calling back at scheduled time he is not picking up d call.He has returned one item and still pending the 2nd one.I receive many items purchased online through various courier services and there is no problem reported, but this delivery boy is creating problem.Please look into this.

                        Thanks
                        Aditya
                        Blue Dart Express customer support has been notified about the posted complaint.

                        Blue Dart Express — Waybill no : 34326712324 reference no : 649697001776055191 is not delivered

                        Raj [protected]
                        Dear Customer,

                        I request you to share your card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Bejoy
                        HDFC Bank Customer Assistance
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Pronob Ghosh
                          from Gagret, Himachal Pradesh
                          Jun 29, 2017
                          Report
                          Copy

                          Address: Solan, Himachal Pradesh, 173212

                          Consignment no. AWB#[protected] Consignment received in damaged condition probably eaten by rodents.

                          The consignment contained fish food. It appears that the consignment has been stored in a place that is infested with rodents, not something expected from a world class company.

                          Please let me what should be done about the consignment, should I return it to Amazon or should I keep it for the time being.
                          +1 photos
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Please update about my complaint.
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            J
                            Joe Joseph Philip
                            from Manjeri, Kerala
                            Jun 29, 2017
                            Report
                            Copy

                            This is joe joseph philip. .my passport has been held up in chennai in your hands since last night.I am supposed to go to London tom early morning, I had booked flight tickets for that. I have a concert to attend tomorrow afternoon there..when I called up at your office in calicut today from where I was supposed to get your courier, I have been told that iwill get it only tomorrow. .huge financial loss for me because both my flight ticket and concert tickets are nonrefundable. .is there any chance of me getting my passport by today evening?
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Mail your complaint directly to following addresses. They will respond you within time. Today, I sent them mail about my complaint for no delivery & within hour they took action & resolved my problem. Hope it will help you.

                            [protected]@bluedart.com,
                            [protected]@bluedart.com,
                            [protected]@bluedart.com,
                            [protected]@bluedart.com,
                            [protected]@bluedart.com,
                            [protected]@bluedart.com,
                            [protected]@bluedart.com,
                            [protected]@bluedart.com
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              C
                              Chaitanya99
                              from Mumbai, Maharashtra
                              Jun 29, 2017
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Pune, Maharashtra, 411043
                              Website: www.bluedart.com

                              I ordered TWO phone cases online & within few days only ONE was delivered but delivery boy from blue dart took money for TWO.
                              When called customer care from where I ordered my product they informed to seller & decided to send the cheque of amount of the one product.
                              I waited for almost week & I still have not received my cheque. When I called Blu Dart market yard branch Pune office, nobody picked the call; while sometimes call was busy.
                              Now I am constantly calling them from last 4 days & nobody is picking up the phone.
                              When called Blu dart customer care, they said that my house door was locked. But we were at the home all the time.
                              This parcel is about money & not product. So I request you to look into this matter on urge basis, otherwise I have to file a case in Police station.

                              My order track id no. - [protected].
                              Name - Chaitanya Tahasildar.
                              Address - 14-B, Natraj residency, Near Teen Hatti chowk, Dhankawadi, Pune - 411043.
                              Jun 29, 2017
                              Complaint marked as Resolved 
                              Thank you for resolving my complaint. After using this portal I got my order delivered within a hour. Thank you "Consumer Complaints" & also "Blue Dart" team. Appreciate your response.
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Waybill No : [protected] Reference No : PB2635490
                              Pickup Date 19 June 2017
                              From Bangalore
                              To Lucknow
                              Status Delivery Attempted-Premises Closed

                              but no one came my premises or on one contact me on my conctact no.
                              Chaitanya99's [Complaint's author] reply, Jun 29, 2017
                              Are they from Blue Dart only ?
                              If yes, send them complaint mail directly ... You will get a response ...
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                surisurendrap
                                from Visakhapatnam, Andhra Pradesh
                                Jun 28, 2017
                                Report
                                Copy

                                Address: 523105

                                I have ordered from flipkart and they sent it via bluedart. Waybill no. [protected] and ref no. S[protected]. On 26th june it is out for delivery. Till now i didn't receive the courier. Yesterday evening status is consignee's address incorrect. How can they say like that when i have given clear address and they called me on 26th itself. Delivery boy is not lifting the phone. Branch also not reacting to calls playing with giving different numbers. They are giving mental torture to us. Pl look into the issue seriously.
                                +1 photos
                                Blue Dart Express customer support has been notified about the posted complaint.
                                I am Nityananda. My bank kit delivered to unknown persons, without my permission. They are not calling me. And when I was contacted to bluedart curiar customer support, they are not help me and talk rudely. Very bad service.. Still I not received.
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  Kamlesh1989
                                  from Varanasi, Uttar Pradesh
                                  Jun 28, 2017
                                  Report
                                  Copy

                                  Address: Ajmer, Rajasthan, 305001
                                  Website: www.bluedart.com

                                  Hi i have ordered an redmi note 4 from mi store on 21/6/17
                                  Untill today i haven't​ got my phone it has been delivered to ajmer hub since 24/6/17 from that time untill today they r keep delaying delivery and mentioning customer requited future delivery or consigne address is unlocatable as u can see in the image
                                  +1 photos
                                  Jun 22, 2017
                                  MO Shakeel Alvi's response
                                  Dear Sir,

                                  please arrange & provide my HDFC bank credit is not delivered at address.
                                  My courier number.(blue dart AWB)[protected]. If you not search on my address then please contact on my M. N. [protected]

                                  Regards,

                                  Shakeel Alvi

                                  M. N. [protected]
                                  Jun 28, 2017
                                  Updated by Kamlesh1989
                                  I am really disappoint with blue dart courier service in ajmer,
                                  Dear Sir,

                                  please arrange & provide my HDFC bank credit is not delivered at address.
                                  My courier number.(blue dart AWB)[protected]

                                  Regards,

                                  Shakeel Alvi

                                  M. N. [protected]
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Moushmi Mallik
                                    from Kolkata, West Bengal
                                    Jun 28, 2017
                                    Report
                                    Copy

                                    Address: Kolkata, West Bengal, 700031
                                    Website: www.bluedart.com

                                    Horrible service in my permanent address i receive feedback as no such consignee at given address. No one knock the door and updated with such wrong status. I waited since morning called blue dart office 5 times and found a mith reply for waybill number [protected]. Disgusting and horrible service
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      C
                                      Chintan M.
                                      from Surat, Gujarat
                                      Jun 28, 2017
                                      Report
                                      Copy

                                      Address: Surat, Gujarat, 395002
                                      Website: www.bluedart.com

                                      I ordered xiomi mobile online and they sent thru blue dart.. Delivery boy came to deliver, called from a place which is around 500 meters from my address and told me to come there. I told him to come to my address. He said ok and cut my phone. I waited for around 15 mins and he dint come. I called him back but again and again and he disconnected my phone. And on next day wen i called to blue dart customer care, they told me that we are sending back ur product to company. I talked with xiomi people, they told me v don't have any issue. Blue dart people is harassing us.. Kindly take some action.
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        patisahani
                                        from Mumbai, Maharashtra
                                        Jun 28, 2017
                                        Report
                                        Copy

                                        Address: 751002
                                        Website: sbi card

                                        Ref no. Ev[protected].

                                        Consignment arrived bbsr on 26.06.2017. The delivery person did not deliver the consignment intensionally. Even though i had placed a request in the office to call me before going to deliver the packet, no call was given to me.

                                        Very poor service by the courier service, i had called for help on the cust care no, but no reply. Only comuterised routine information given.

                                        Pl help.

                                        Patitapaban sahani.
                                        [protected].
                                        Blue Dart Express customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit