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Blue Dart Express Complaints & Reviews

www.bluedart.com

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Updated: Dec 22, 2025

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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Address: Papum Pare, Arunachal Pradesh, 791113

Way bill no [protected], ev no [protected]
The above mentioned shipment has been not received till date. As per tracking information the shipment returned to gurgaon on 10/4/2018. From itangar. No contact has been made by the blue dart, itanagar to the undersigned. It is very surprising to see totally unprofessional attitude of your concerned branches. Requseted to take early necessarry action or may to consumer court if requred.

Blue Dart Express customer support has been notified about the posted complaint.

Apr 11, 2018

Updated by Manab123 Take urgent action at your end.

Apr 11, 2018

Updated by Manab123 Be quick action .

Apr 11, 2018

Updated by Manab123 WAY BILL NO [protected], EV NO [protected], Shipment not received till date.As per tracking records, the item returned to Gurgaon on 10/4/2018 from Itanagar.

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Address: 394220

As per my e pan card i have been allotted pan no. Jxwps1580m. Though full address with landmark is given in the application the pan card has been returned to nsdl on 9.4.2018 showing reason for non delivery as specified by the courier agency that address is insufficient. The delivery person did not try to find out the addressee location. It is also gathered that the article was to be delivered by your pandesara office which is hardly 3-4 kms away from adressee's address.

Blue Dart Express customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Apr 13, 2018

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

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Address: New Delhi, Delhi, 110096

Executive of blue dart didn't gave me my icici upgraded credit card because i have shifted from my old rented house. I was there and i have also my valid proof but executive refused to give saying its company policy. If you are not living here u can't get. What is this policy i want explanation. Why executive are killing time. This type of rubbish policy. If we have valid id then why they are not giving. If bank has approved by verifying the man then what is the problem with blue dart to deliver assignment. If they dnt want then are they taking to deliver.

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Address: Gondia, Maharashtra, 441614

Hello,

I have received an message 7 days back that the order will be delivered today, but since than i am getting message that unable to locate the address.
The strange thing is, i am not getting any call from delivery boy to confirm the address. Another mind-blowing thing is that my previous order from amazon was delivered on the same address by blue dart without any hiccups. Ref no. Of my previous order [protected].

I have ordered something special on my wedding and because of this kind of service, my objective to purchase this product is not really working for me.

I will wait for couple of days more, then i will cancel this order. I really do not like blue dart service.

Thanks,
Kunal choure

+1 photos

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Address: Kollam, Kerala, 691601

I have ordered a product from shopclues and they have told that that it will be delivered through bluedart, and yesterday when i track my order i saw that it had reached my place and when i call bluedart (Kollam, kerala branch) yesterday[protected] the have told me that it have reached in my price and will be delivered tomorrow, but today i got a message that it can't be delivered due to wrong address details, but i have evidence that all my products that i purchase from online are delivered to this address, and today when i call bluedart they are gambling with me and told that i haven't reached kollam, and given another number to contact, but when i call to that they are not been picking up the phone, why can't they make a single call so that i'm ready to pickup up from there place itself, very much disappointed and i going to register a complaint against it with evidence!

+1 photos

Blue Dart Express customer support has been notified about the posted complaint.

Apr 11, 2018

Updated by UnNi NaTh Waybill: [protected]

I have ordered a product from ShopClues and they have told that that it will be delivered through BlueDart, and yesterday when i track my order i saw that it had reached my place and when i call BlueDart (Kollam, Kerala Branch) yesterday[protected] the have told me that it have reached In my price and will be delivered tomorrow, but today i got a message that it can't be delivered due to wrong address details, but i have evidence that all my products that i purchase from online are delivered to this address, and today when i call BlueDart they are gambling with me and told that i haven't reached Kollam, and given another number to contact, but when i call to that they are not been picking up the phone, Why can't they make a single call so that I'm ready to pickup up from there place itself, very much disappointed and i going to register a complaint against it with evidence !

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ShopClues.com Customer Care

from Gurgaon, Haryana

Apr 18, 2018

Dear Unni,

Greeting from ShopClues.com

We would like to begin by apologizing for the trouble this may have caused to you.

We can identify that the Order ID[protected] has regrettably, returned to the origin as the address mentioned by you was untraceable by the courier and it will not be feasible for us to re-dispatch the same now.

You are requested to place a fresh order and we will undeniably take better care next time.

Best Regards,
Team ShopClues.

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Address: Thiruvananthapuram, Kerala, 695607

I haven't received my courier from bangalore which was shipped on 3rd april 2k18. I have checked my tracking id it says that the product hav reached trivandrum on 5th april. Its been 5 days no response from your courier service. I have tried to contact trivandrum blue dart but they are not even picking up the phones. So are they expecting their customers to collect the courier from them?. My destination pincode is 695607.
My tracking id is b53224122. Deliver the product as soon as possible. Otherwise i
Am going to file a complaint against u to department of consumer rights of india for ur lousy service.

Blue Dart Express customer support has been notified about the posted complaint.

Apr 06, 2018

कपिल शर्मा's response dear sir/madam...i want to change my delivery address

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D

Deepak Jain Jain

from Mumbai, Maharashtra

Apr 11, 2018

Mera parsal aaya nhi or customer care vale bolte hai Apka shop closed tha jabki me kahi gaya hi nhi tha shop open hi tha 2 din se aisa hi ho rha hai aaj bhi bola par nhi hua delivery

क

कपिल शर्मा

from Gurgaon, Haryana

Apr 11, 2018

Plz contact me...[protected]

M

Mima grace

from Pune, Maharashtra

Apr 11, 2018

For the last 2 days, receiving sms that premises are closed so send an sms to blue dart when to deliver. it is a lie. 4 people were at home and no attempt was made to deliver the courier. this is the new technique by blue dart to delay delivery

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Address: Nagpur, Maharashtra

Sir, my SBI card is kept by blue dart office Nagpur since 7 day. Where as my residence address and mob no is clearly mentioned over it. No body is coming to deliver my SBI card. The ref no. EV [protected].way bill is[protected]. I have contacted 3 to 4 times to deliver my card but no one is coming.

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Hi i am rahil haridas, today i was supposed to recive my courier, as per blue dart message which i got in my mobile, but they mentiond like waybill no : way bill nuber [protected] from uloor service centre *consignee's address unlocatable/landmark needed at 10-apr-2018 16:00, but still now i did't get any call, and i was keep on waiting for my courier, now only i check this and saw this. This is not fair. This happend last 2 times also, and when i ask they they are saying like its not there area, but is is.. They hesisate to come to our place and deliver.. Last time i mentioned this in uloor service centre service center complaint book it self. Even i got warning from my bank staff like they used to do like this and will return this courier saying consignee's address unlocatable/landmark needed
Please do the need ful need my courier urgent

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Address: Jalandhar, Punjab, 144022

Website: www.cripti.in

I have done shopping on internet website https://www.cripti.in/cart/?add-to-cart=6539. I ordered black colour designer jacket kurti but you have delivered me a wrong item that is a peach colour saree which is of no use for me . Kindly look into the matter and take it back from me and deliver me right item.i Am attaching bill photograph nd order details. Kindly give a quick response on [protected]@gmail.com

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Address: Patna, Bihar, 800001

HDFC bank has dispatched letter from blue dart courier, new delhi to patna, bihar on 3 april 2018.way bill no.is [protected].I have not received till date.plz do not return back. Blue dart courier has returned back 2 times (23 march 18 and 03 april 18 ).It is very urgent for me.my mobile no.is [protected]

Priya ranjan
Patna
Bihar
[protected]

Apr 10, 2018

Updated by Ranjan8521 Sir,
HDFC bank has dispatched letter from blue dart courier, new delhi to patna, bihar on 3 april 2018.way bill no.is [protected].I have not received till date.plz do not return back. Blue dart courier has returned back 2 times (23 march 18 and 03 april 18 ).It is very urgent for me.my mobile no.is [protected]

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Address: 500038

Website: www.bluedart.com

I got the message of - delivery of my digibank (With way bill no - [protected]) shipment will be attemptedby bluedart today but the delivery boy didn't even call me for delivering my product and my producy is not delivered yet... So take a action agaist the delivery boy and atleast deliver my product tommorow

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Poly Chutia

from Raha, Assam

Apr 10, 2018

Hello...
My name is poly chutia and the tracking code is [protected].. It is undelivered to me from 2 april and many times i request them to delivered to my cominication address and they are not delivering, , its realy important for me... .i am very frustrated

non-delivery of order - Comment #3064428 - Image #0

G

Gurpreet Parihar Singh

from Malaut, Punjab

Apr 10, 2018

Hi this is gurpreet singh parihar Please change the address of my parsal tracker no [protected] to
Khanna Khurd road Khanna near Baba nirgun dass gurdwara pin no 141401 distt Ludhiana Punjab India

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Address: 110080

Website: VM STRHPO

My phone is old nd local charger nd battery i want my money back thats not wright nd old battery nd jaise hi phone on kara heat karne laga charger se phone charger nhi ho raha pta nhi local sa charger diya hai phone ke battery purani hai puri nd bluetooth bhi khrab hai merko apne paise wapis chaiye sir

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Apr 09, 2018

Updated by Shagufta Saifi I want my money back

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D

Dharmpal Mahla Rangilo Rajasthani

Apr 10, 2018

I am not received my credit card and it's unauthorized transaction was done .

G

Girija Sukumaran

from Kolkata, West Bengal

Apr 10, 2018

My Airway bill number [protected] could not be delivered as I was out of station. I'm trying to call all numbers cited for Chembur area. Sorry, no body attends any calls. Toll-free number is inactive.

P

Puneet arya

from Mirzapur, Uttar Pradesh

Apr 11, 2018

When i received my pan card from the delivery boy, he charged me rs.30 extra for delivery of my pan card. He said that it's service charge of blue dart.

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Address: 500038

Website: [email protected]

Dear sir/mam,
HDFC BANK has sent me a courier having consignment number -
The reference no is: [protected]
it has been despatched by Despatch team
to indore

i want it to be redirected it to my new postal address...
Techouts Services
2nd Floor Vashanvis Enclave Techpark, Telecom nagar, Gachibowli, Hyderabad Telangana.

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Address: 500083

Website: www.ebay.in

Delivered my package to wrong address and the money was already paid for it.I didnt recived my parcel but it was delivered near about of my home. Please bring my parcel back and give it to me. As the address given to your company.
Thanking you.

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Address: Surat, Gujarat, 411033

Website: tehali.com

I ordered blue long Gown but the product is delivered is totally different the product i received is red colour saree the shipment detail is 9 April 2018 by blue dart so I wish to return the product and refund the money website is tehali.com I need whole refund amount 755 and i need the number of tehali.com site so i request to solve my matter immediately

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Address: New Delhi, Delhi, 110085

That person call to me... Said from bluedart your parcel.

My waybill number: [protected]

I said to my address : G 20 vijay vihar phase 2 near sant nirankari bhawan sector 4 rohini delhi 110085.
That to said to me
I will be there within 5 minutes but my track is that : No Such Consignee At The Given Address.
That why another courier company...
That the person mobile number : [protected]

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Apr 09, 2018

Updated by mackmohit Please

Apr 09, 2018

Updated by mackmohit Hi sir

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This is really disgusting of the material redirecting without putting an effort to cotact me. I was just waiting for the same the same that it would come to my office address which i instructed the ga. Make sure u improve in the contact no. S that are given because most of the time they are not reachable. What the hell is customer service doing there.

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Pocket tech

from Murbad, Maharashtra

Apr 10, 2018

The shipment bearing tracking no. - [protected] was not delivered and also have not contacted. When i tried to contact them they said it will be delivered but was not delivered and the order is also prepaid

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Waybill no : [protected] reference no :[protected]
The address mentioned is
2/530j binurag, balaji nagar, malumichampatii, coimbatore
Ph [protected]
But still we have not received the material, while tracking its showing its delivered to mr manikanram.
Here there is no one in such name,
Kindly check and deliver the product to the correct address, if you could not find the address please call to my no.

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B C Srichandan

from Chennai, Tamil Nadu

Apr 10, 2018

A number is mentioned [protected] in blue dart site who scolds customers with bad languages. Kindly check & update us the status.

Address: 11, Status Quo, Sterling Road, Nungambakkam, Chennai, Tamil Nadu 600034
Hours: Open ⋅ Closes 8PM

Phone:[protected]

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Address: 601301

Dear team,

I am was very much frustrated and disappointed about the service done you.
I was supposed to receive a cheque from you courier on 2nd of april and yet to receive. I am following to the concern person and courier executive.
I am not getting any proper answer for that and also i am not able to find out the status of my courier. It is very urgent. I don't know how to escalate this to management. Please check this on priority and do the needful immediately.

Details below :
Tracking no : [protected]
Name : dinesh kumar c
Contact number :[protected].

Nobody is attending the call.
Please help me to get it asap, thanks.

Regards
Dinesh c

Blue Dart Express customer support has been notified about the posted complaint.

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H

himadri buragohain

from Hyderabad, Telangana

Apr 10, 2018

Sir,
I was waiting for the Consignment and i found that today it is returning to shippers address. GA called me in my old address, from where I got shifted now and i told him to arrange it at my office address but he didn't the next day. I want the shipment to be redirected at my office address.

no response for the courier - Comment #3063934 - Image #0

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Address: Thane, Maharashtra, 400604

Hello. We've received your cloth few days back but the problem is we've received wrong product. We ordered a light green long ghown for women but we have reveived a red colour saree which we have not even ordered. Please do something either take it back or exchange it with what we ordered or give us our money back. Please do something as soon as possible.

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DrSunil Singh

from Allahabad, Uttar Pradesh

Apr 10, 2018

My shipment no is [protected] my parcel is on gorakhpur since 2 days but status shows Undelivered Shipment Held At Location. Please deliver as soon as possible.

delivery of wrong product - Comment #3064017 - Image #0

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