Blue Dart Express — regarding delivery of my parcel given on 11.01.2019

This is regarding dispatch/ delivery of my parcel through bluedart courier service with tracking no [protected] to babrala, sambhal on pin code - 242021 (U. P) which was given on 11.01.2019. The expected delivery of service was on 14.01.2019. But the same is not delivered till today. When i have called them, the service and responce from blue dart is annoying and highly unprofessional.
The courier company neither attempted delivery of the items nor contacted us telliphonically.

This is very rude response from a courier service. When i was giving my parcel for delivery i. E. On 11.01.2019 i hv asked them whether they hv acces to the area mentioned on my parcel, they replied yes. If the area mentioned in the address is not under their service area, they should not accept the delivery of the parcel beforehand, further if they do eccept, they should atleast make an attempt to deliver the same or they should call, but they did not do either of these and the reaponse was extremely poor.
If the company got some ethics and service policies and have acces to this review, i want escalation of this poor service rendered by blue dart company.

I re-itrate that there was not even a single attempt made to deliver the parcel and not even a single phone calls made by blue dart courier company to us and that is too after charging a high amount. They are simply looting the public and making them troubled.

My waybill no. [protected]