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Blue Dart Express Complaints & Reviews

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Updated: Dec 22, 2025
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Blue Dart Express reviews & complaints page 113

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R
Sep 17, 2020
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Waybill no #[protected]
The parcel was supposed to delivered on 16-sept-2020. Instead the status changed to held at location with tag - prohibited area/ entry restricted for delivery

Not sure how it happened as i did not receive any call from the blue dart guys when they came to deliver nor any text.

Please help me get my parcel asap. Am not sure where to directly contact the people responsible. There is not direct contact number provided for the held location nor the address and the generic helpline is non-responsive.

Please help!!!
+1 photos
Blue Dart Express customer support has been notified about the posted complaint.
Waybill no #[protected]
The parcel was supposed to delivered on 30-sept-2020. Instead the status changed to consignee not available two time even I am available 24/7 at mentioned address

Not sure how it happened as i did not receive any call from the blue dart guys when they came to deliver nor any text.

Please help me get my parcel asap. Am not sure where to directly contact the people responsible. There is not direct contact number provided for the held location nor the address and the generic helpline is non-responsive.

Please help!!!

prohibited area-entry restricted for delivery blue dart - Comment #3742222 - Image #0
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    ritu qa
    from Hyderabad, Telangana
    Sep 16, 2020
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    Hi
    On 11th sept i got an order from bluedart shipment#[protected] today.
    I paid twice by razorpay as your person kept saying he dint get any money.
    After dat i paid with paytm he was ok with dat.
    I kept following up saying i got debited twice.
    He said ur money will be reversed in 5 days.
    I dint get money debited from my account twice to razorpay.
    Can u pls help me out?
    I am v upset.

    [protected]

    Thanks.
    Blue Dart Express customer support has been notified about the posted complaint.
    Hi
    On 11th sept i got an order from bluedart shipment today.
    I paid twice by razorpay as your person kept saying he dint get any money.

    I kept following up saying i got debited twice.
    Payment success or not please solve

    shipment#70478844763, i dint get money debited from my account twice to razorpay. - Comment #3836233 - Image #0
    Please help payment success or not

    shipment#70478844763, i dint get money debited from my account twice to razorpay. - Comment #3836234 - Image #0
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      Nandini_Chakraborty
      Sep 15, 2020
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      Address: Connection Point, Ground Floor, Airport Exit Road, Bangalore 560017, India

      I wanted to seek your help in the following issue.
      Awb number : [protected]

      I transferred my computer monitor from bangalore to kolkata through bluedart. I received the damaged item on 22nd august, 2020 in kolkata. You can find the attached snapshot of the damaged monitor. Accordingly i informed the bluedart team with the details about it. But since 22nd august, almost everyday, i am sending mails to the bluedart to get the insurance amount for the damaged item. But everytime, i am getting a reply with a message that "investigation is going on. Will update you with a positive outcome". As i did not get any "positive outcome" yet, hence wanted to understand if this is the way bluedart works, or i made a wrong decision by choosing bluedart to transfer my belongings. I should say this is my worst experience with bluedart and if this continues, then i will never be opting for bluedart again.

      Otm

      A

      [protected]

      Pnr

      18-aug-20

      Ajc

      Nandini chakra / s b chakabort

      000

      22-aug-20

      1439

      Scp

      Sig

      *
      +3 photos
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        nagarjuna70900
        Sep 15, 2020
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        The blue dart service looks like very poor, with out reaching and with out contacting customer they are updating status like "c'nee shifted from the given address".

        You guys at least come to location and give a call, so that i can come and collect.

        Regarding the same i sent out an email to "[protected]@bluedart.com", but no use, no update from them.

        Bank is charging more than 100 rupees for delivery charges, why don't you give transparent service, at least you should provide courier/delivery person number and name, so that at least we will do followup with them.

        Call center number[protected] also for name sake only... Not all responding.

        If this is the case we never use blue dart going forward.
        +1 photos
        Sep 18, 2020
        Complaint marked as Resolved 
        Hi Team, Now i'm completely satisfied with your (Blue Dart) service, thanks for assisting me. 1. Blue Dart reached out me through email for address confirmation 2. They assigned me one deliver boy and he did contacted me 3. With 24-48 hours my courier got delivered. Keep it up. Regards, Nagarjuna
        Blue Dart Express customer support has been notified about the posted complaint.
        Sep 18, 2020
        Updated by nagarjuna70900
        Hi Team,
        Now i'm completely satisfied with your service, thanks for assisting me.
        Keep it up.
        Regards,
        Nagarjuna
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          Atifattechniche
          Sep 14, 2020
          Feb 14, 2024
          This thread was updated on Feb 14, 2024
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          blue dart express prohibited area/ entry restricted for delivery

          This is highly frustrating to see that bluedart first delayed the delivery and then after 2 day delay when the delivery guy took it out for delivery, without even coming to my place, mentioned my place to be – “prohibited area-entry restricted for delivery”.
          First of all my area is not a quarantined zone, second your delivery guy did not even try to contact me on my phone, so he call tell me the issue.

          He took...
          +1 photos
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          21 found this helpful
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          surendra mandya
          Sep 14, 2020
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          Hi,
          I purchased a product from mi.com on 08-sep-2020.
          The product is not delivered yet saying incorrect t pin.
          Since 11-sep-2020, i am in continuous follow-up with blue dart, but problem is not solved.
          The blue dart staff is playing same story incorrect pin code is entered at shipment (Not by me or from mi.com) and we will correct and deliver.
          Since last friday (11-sep-2020), there is no change in status of shipment. The shipment is in gandhinagar, gujarat.
          I am done with blue dart. “i am looking for my options to handle blue dart”.
          Thanks for your support.
          Regards,
          Surendra
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            Ambitsioznyy
            Sep 13, 2020
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            My parcel is with you having AWB no. [protected]. It was supposed to be delivered today 13th September 2020. Your delivery person came but didn't deliver it showing restricted entry but I checked with security guard and waiting constantly. I have flight on 14th September 2020 and I need my parcel urgently. Please deliver it today or provide his contact number or your office address.
            +1 photos
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              krishnasparks
              Sep 12, 2020
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              Hello sir / madam
              i was apply credit card on hdfc bank, They was sent it thorugh your bluedot,
              but its not received, .but sms and tracking detailes shows its recevied.
              NO one delivery person call me and not get the OTP . please reslove my problems
              my tracking awb [protected]
              +2 photos
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                Chinmay Apat
                Sep 11, 2020
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                Address: Ga- 500, Sailashree Vihar, Chandrashekarpur, Bhubaneswar, Khordha, Odisha, 751021.
                Website: Bluedart courier service.

                My Kotak Mahindra bank sent me a courier through bluedart and a message from bluedart arrived me of getting my courier delivered today as of 11/09/2020. But when I went on to check the status of my courier as it was not delivered to me today I saw the status as address is incomplete or incorrect.
                How can it be so. Full detail was provided to my bank.
                If they cannot find it they should have contacted me as they have my number as they are delivering me a message.
                Better they should contact me.

                My courier with bluedart was from Kolkata to Bhubaneswar.
                +1 photos
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                  Rahul Gandhi singh
                  Sep 11, 2020
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                  Wrong pincode will impact on delivery

                  Address: Patna

                  I have mentioned right pincode and address also but my current tracking record is wrong pincode will impact on delivery why? My tracking no is [protected] and my contact number is [protected]...
                  +1 photos
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                  Sibam Sain
                  from Delhi, Delhi
                  Sep 11, 2020
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                  Address: Irkona, Galsi 2, Burdwan, West Bengal

                  My shipment (Awb# [protected]) is still not delivered. The courier mention that the delivery restricted due to the prohibited area. But my address is still not prohibited. Other courier services like ecom, ekart is also delivering theproduct. I don't know why they are not delivering it and putting false information on order status. Bluedart agent in my area is very annoying and complaining. Very disappointing experience. I don't know why bluedart employs such kind of persons to serve. Please resolve the issue with the courier and send me the asap. i am attaching some of the recent deliveries from other courier service for proof.
                  Please check ekart delivery-fmpc[protected]
                  Ecom delivery - awb number:[protected].
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    Pooja1544rao
                    Sep 10, 2020
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                    I didnt receive any call about my delivery but a message saying your package will be delivered today, but the status is showing that the area is prohibited for delivery. My shipment no is [protected].
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      K
                      Sep 10, 2020
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                      Address: 44 (3/28), 2nd Main, 7th Cross, Rangappa Layout, BSK-III Stage, III-Phase, 5th Block, Bangalore: 560085

                      Fansee deals, 176/1, front side first floor, inou road, behind shopping market, delhi: 110068 has delivered the subject item to me against order number eb# 2401, which is fake. It was delivered to me by blue dart at 14.33 hrs by your courier man carrying having mobile number +91 [protected]. He collected rs. 1, 300, cod and delivered a package and vanished. I tried to call him. He is not taking phone. The item supplied to me is a complete fake item, not even worth rs. 10/. It is a plastic toy. It does not fit nor work. I did ask him that i would make google payment, as advised by you in the sms sent to me at 13.57 hrs to entertain only digital payment. He insisted on cash only and vanished. I want to return it. I want to return it and get cash back. What is the procedure? There is no procedure explained. The phone number given is[protected], which is also fake. Adisheshan, [protected], bangalore. [protected]@rediffmail.com
                      +1 photos
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                        Prasad Sandim
                        Sep 10, 2020
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                        Address: 16/5 sonu devle chawl, abewadi, g.d ambekar marg, kalachowki, mumbai:-400033

                        I had given the money to shahid shaikh your delivery boy and checked the parcel and i found wrong item received to me so i asked him to give me the money back but he refuse to do the same please look into the matter and refund my money immediately and take the material return. Tradking id:-[protected]
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                          Suraj dubey
                          Sep 8, 2020
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                          Way bill no-[protected]
                          Pick up date -4 sep 2020
                          Date of delivery-8 sep 2020
                          From - surat
                          To - renukoot
                          Time of delivery - 14 :42
                          Receipt - priya singh
                          Reference no-1439215
                          +1 photos
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                            Nirmalya_BBSR
                            Sep 7, 2020
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                            Address: Saheed Nagar, Bhubaneswar, Odisha 751007

                            I was due to receive an cosnginment on 6 sept 2020.
                            But it is being shown address unlocatable, without even an attempt to deliver or call made. Ths is extremely urgent as i have emergency material inside the package

                            Waybill no: [protected]

                            My address is : l-113, nandan enclave (Housing board)
                            Landmark - rto, bhubaneswar - ii, nandan vihar,
                            Kalarahanga, patia, bhunaneswar -751024, odisha, india.

                            Nirmalya panigrahi
                            Sep 8, 2020
                            Complaint marked as Resolved 
                            Contacted the local hub in person and collected the consignment.
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              Hazzy
                              Sep 5, 2020
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                              Hi,
                              I had ordered a galaxy projector which is also a bluetooth speaker but instead i received a small hair blow dryer. The amount which i have paid is higher for it. I need my money returned or else a correct product which i had ordered.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                joyboseroy
                                from Bengaluru, Karnataka
                                Sep 5, 2020
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                                Website: bluedart.com

                                I ordered a book from amazon, delivered via bluedart awb [protected].

                                It is showing status as "shipment delivered" but i havent received it, neither did the delivery person call me even once

                                Please investigate this and get back to me.
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  Pras0561
                                  Sep 5, 2020
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                                  Address: H no- 005 gangotri nagar, agriculture institute, near Khan chauraha, naini

                                  Why my parcel returned back to shipper.
                                  I searched my pincode for delivery and it is deliverable by blue dart 211008
                                  Awb no-[protected]
                                  +2 photos
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                                    Brajesh Kumar Raj
                                    Sep 4, 2020
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                                    Address: Air Force Station Mumbai Airport Road near Kalina military Camp SantaCruz East Mumbai 400029

                                    Please Return product refund my money
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