Blue Star India Complaints & Reviews

My self jhumur sen kar purchase air conditionar 1.5 to spit from raipur electronics pvt. Ltd kanchara para invoice no kc/0044/17-19 april 2017. I xomplain against my air conditionar not colling properly on april 2018. But nobody come next few days for resolve my problem and no free survice given within warranty period. If my problem not within 24 hrs i complain consumet foroum and media also. Jhumur sen kar, [protected], halisahar....

I have purchased blue star ac 1 year ago. I have done 1st servicing 1 months back only. Suddenly 7 days back my indoor unit is started water leakage. Also cooling power is decreased suddenly. I have raised complaint earlier "b[protected]" for the same issue and their representative attended this call after 7 days however still issue is not resolved.
Kindly look into this issue on priority as i'm unable to run ac which is disgusting....

Dear Team.

I purchased bluestar 5W18GA Window AC (1.5 Ton, 5 Star Rating, White, Copper)on 18th Feb 2018 from unique enterprises Haryana. It was not even two months that i found the air conditioner cooling was not effective at all. I booked a service ticket and technician found that the cooling coil has developed multiple leakages and refrigerant gas has also leaked. I had a very high hopes from Bluestar and being such a class...

My split ac compressor is in under warranty... And this product is not working from last year, basically in cooling system.. So that call the company customer care, and they behave to me in rude scale, and also did not get a help by any kind... After all the company service care technician visit to me. Although submit the purchase bill they charged to me forcefully... And they don't give any word about warranty....

Respected blue star team,
I hemant matwankar from vasai had a problem with my deepfreezer of 300 ltrs.. It had freezing related issues it was not working properly. So i contacted the customer care number [protected] on 16.04.18 so they said that their engineer will visit in 24 hours and will call before he comes...
Their engineer with mobile number [protected] and his name was shadab visited on 17.04.18 he said that the "overload"...

I had bought a ac from blue star india company, after about 1 year it start going to working unwell. I complaint a technician visit to company on 5 april 2018, the technician repair the ac but it not work well. I again register a complaint and after 4 visit, it is not working well against of this the company employee call with us rude behaviour and tell that it is all our fault there is no fault of company and angry on us and resolve our...

Hi team,

This is in regards for the amc papers of my blue star split ac which was supposed to be delivered within 24hrs. My registered mobile number for this complaint is +91-[protected]. Your team shared my contact details to a dwarka (Delhi) based blue star dealer and one of their guys came to my flat and shared a bill of the amc of 2400.00 inr and confirmed that the amc papers will be delivered within 24hrs to my doorstep....

I bought AC on 1/3/2017.
Warranty period was 1 year in which I shoulf get 2 free Services.
I registered complaint for Service on 6/2/2018. (Complaint no.S[protected]). But the complaint was dismissed.
I had no free Service during the warranty period.
And now when I register for Service, Company says it will be chargeable.
No-Proper reply from the Company and also from the Dealer - Vijay Sales, CG Road, Ahmedabad.br...

Hello bluestar,

I had raised my concern and the same was logged under the above tkt number. I must say enough of mental harassment i have faced and wasted entire two days of mine by false commitments of your vendor alfashat (Sohail, ansari and mansoor, specifically sohail) despite of clear communication i was told that today the tech will come as yesterday the work done was incomplete. To my shear disappointment the guys are...

Dear sir,

I have bought bluestar ac from the dealer in indore. The day when we install this ac the problem started. First it was not proper installed. After several call nobody listen to us. We have paid and sorted our problem with some other person. Now again for the last 10 days i am calling but no response. I am so much depressed by the behaviour of bluestar as i have been told that ac from bluestar is good. Seriously the...

Hello,
So i purchased a 2 ton inverter ac last year and got a reminder call to service the ac as it is under warranty. I booked a ticket for free service on[protected] bluestar's toll free customer service number. I also inquired about shifting the ac into another room (Same house), the customer service rep quoted rs. 700 to rs. 900 (Incorrect information). When i got a call from the local dealer/ service centre in kharghar, navi...

We had complaint to blue star service center on 12-feb - 2018 that blue start water dispenser cooling cabinet was not cooling. But cold water from the dispenser was coming.
Bluestar forwarded this complaint to kool point (Authorised blue star service center) who sent 2 technicians (Name of one was rajesh-[protected]) who opened the entire dispenser and said that the compressor was out of order. When we said if compressor is out of...

Till date not attended and not even replaced the unit. Area manager is not attending the call on given no.

From: [protected]@bluestarindia.com [mailto:[protected]@bluestarindia.com]
Sent: wednesday, january 03, 2018 2:52 pm
To: [protected]@parasdefence.com
Cc: [protected]@bluestarindia.com; [protected]@bluestarindia.com
Subject: re: complaint against water lekage

Dear customer,...

Refrigerator failure .It is second time tht the refrigerator has failed. 1st time customer service mechanic repaired it and was assured that the problem will not occur again, but again it occurred i, e half part of the refrigerator was not cooling ...the result is a heavy damage to the products and stored in it .
Around Rs 10, 000 of product is damaged for the second time .
Half part of the refrigerator was cooling and other...

To

The manager

Bluestarindia

Sir

Sub: selling damaged piece of ac - refund money - reg

I ch. P. V. Ramesh purchase the blue star 1.5 ton coppercoil split ac

5 star rating on 09/06/2017. After two days the technician instalation ac now the

Ac not cooling only comes to fan air. The technician says that the room walls are
br...

I have buy mac hot cold and plain water cooler when installed its a defectve piece but airofrost cant replace. I fedup its service i dont know why not replace defective piece its a leakege piece plz replace
We take two three time complaint to aerofrost but he told us we are not replace it also knows its a defective piece but asking to change parts...

I have logged complaint 17th october 2017 which was cancelled by company than again lodged same on 27/10/17
Ac is giving more sound from date of installation but your installation engineer told me that it will stop automatic after running 2-3 months.
Further same problem ias continue till date. Pl resolve as soon as possible and my registered mobile number [protected]

Ranjeet meena
B 307 national park view...

Dear sir/mam,

Greetings!

This is to inform you officially that we launch a complaint regarding deep freezer cooling on dated[protected]. Complaint id b[protected] till now no proper response from your team.

When the lower staff did not respond my call, i called up mr. Anupam ([protected]) but no response finally i made a call to customer care & i came to know that my complaint was closed without...

I have given appointment by today 10 am in 3 days back. But i wait till 11.40 am no one came and having to call. After 11.45 i called to service team, they said will come by afternoon @ 3.30 pm. I have to wait till 4 oclk but not come. Then one service man called me @at 4.25 pm and he said can't able to search address.
This is not acceptable reason.
I am really not happy to your treamandous service....

From,

Arun kumar. K

Ac model-blue star 1 ton 3 star split ac-model number-2hw12rb2

Product purchased year[protected]

Complaint type-air conditioner repaired three times from the year of purchase same problem coming every year and loss of money

I bought a blue star 1 ton split ac on[protected] from the dealer-vasanth &co in, cross cut road, coimbatore.
br...