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Blue Star India Complaints & Reviews

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Last updated May 4, 2024
Complaints 674
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Blue Star India reviews & complaints page 26

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B
Bharath Tt
from Auroville, Tamil Nadu
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Brought new ac which is faulty

Address:Erode, Tamil Nadu, 638001
Website:Bluestar

I brought a new Inverter ac in tamilnadu on 15/05/2017 for Rs45.000/- but while on installing the AC the outdoor unit doesn't work so technician had changed the board on indoor unit and still it doesn't work so then they were trying to change the Main board in outdoor unit So because i brought a AC as New so i want to have a replacement AC i dont want this faulty Machine But they were not ready to offer me a Replacement Machine.
So...
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A
arshadnivez
from Delhi, Delhi
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Not working split Ac's

Address:Tiruvallur, Tamil Nadu, 602003
Website:Bluestar

Dear sir,

We are having around 12+ Split Ac’s in our office & among that 2 Ac’s are under AMC & our Customer ID is 6392726.

Rest of the Ac’s are under paid services.

Among 12+ Split Ac’s 3 Ac’s are not in working condition & we have booked a complaint of ticket no. B[protected] on 13/05/2017

While we Contacted authorized dealer Rk services it was told that as the service...
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K
krishnamurthy muthukumar
from Bengaluru, Karnataka
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Blue star water dispenser - dispensing and change of button

Address:Chennai, Tamil Nadu, 600042

Hi, i have complaint that one month old water dispenser not dispensing water properly (The holes are in front) not able to fill up in bottles and tumbler. Also requested to change the cool water button in middle and normal at corner as this is also one of the problem. I also asked to change the button to tap.

Srikanth & his team visited from vck enterprises and closed the ticket doing nothing. I have reopened the ticket today,...
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D
from Tufanganj, West Bengal
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Servicemen not attend.

Address:Purba Medinipur, West Bengal, 721401
Website:Blue Star Customer Care-18002091177

Blue star split ac 3nos. And window ac 1no. Purchase from "inox" at midnapur, w. B. On 18.04.16 as per bill. 1no. Split ac some problem and i am complain to customer care on 17.04.17. But no serviceman attend our side till today on 11.05.17. I am complain to blue star customer care already five times in this period. Please check blue star record. I am also complain to blue star customer care on 12.05.17 which ticket no.-b[protected]. Blue...
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H
HOMIT
from Gonda, Uttar Pradesh
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Split ac not working properly since a week

Address:Jalandhar, Punjab, 144001
Website:kosmoautomobiles.com

This is regarding the said issue our split ac is not working under the name of kosmo automobiles jalandhar, however we have registered a compailnt on the helpline no[protected] and we have got a ticket no j[protected] on dated 9 may 2017. The authorised dealer (Snow cool jalandhar) have promised to visit timely but in vain after repeated requests there is no solution till now. This is very harassing experience from the authorized dealer...
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P
Paviterbir
from Bengaluru, Karnataka
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Complaint against dealer

Address:143401

My air conditioner's swings is not functioning from some days. I call customer care and then company dealer jaspreet singh owner of five star electrical and ac work, city amritsar, state punjab is calling me for complaint and i told about problem and also given my address.
The dealer was sent to two boys to repairing ac in my house on friday april 28, 2017. The repair boy had been told about the total amount is ₹1500 including of...
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K
Kamal Kanniyappan
from Jhanjharpur, Bihar
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Installation pending

Address:603105

I brought 3hw18fbtu bluestar AC from velachery ozone associate at 3/05/17.

But still not getting any response from installation team. I called around 15 to 20 times last two days.

I took leave for two days for this installation.

They told me that they will come 10 o'clock then 1 o'clock after that 3 o'clock. Bust still any person not come for installation.

Very poor response from...
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S
Siva Shanker
from Thiruvananthapuram, Kerala
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Installation abnormal delay

Address:Chennai, Tamil Nadu, 6000118
Website:Blue Star Air Conditioner

Dear sir,

I have purchased a blue star ac 1 ton model 3hw12jcfu from chandra traders, velachery, chennai - 600 042 on 29th april 2017 wide bill no. V-825/17-18.

Till now they are not install the ac, though we called more than 20 times and everyday waiting for their arrival. But we waste our time on waiting.

No proper response from the vendor and we are not able to contact the installation people.br...
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A
Aanchal Jasuja
from Hyderabad, Telangana
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Brand new split ac-not working properly

Address:490020
Website:www.bluestarindia.com

We have recently purchased Bluestar split AC, on 1st march 2017 to be precise. There is some issue with the outer unit of the AC and we have registered a complaint through phone already (twice) but not getting a positive response, it's hardly 2 months old. First a regular clerk came to check it, who couldn't understand the issue itself, later a couple of men came, and we are not aware of their qualification, but they just wasted our time...
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P
pksarjar
from Panaji, Goa
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Response for servicing is improper with behaviour

Address:Bhandara, Maharashtra, 441905

Dear Sir
We have not any response for the complaint informed for SHRIRAM TADDER for not providing us proper authorise sevcice to installation which further make cooling problem continious problem for next two years in which they changed the coil depriciaton on leakage without warranty service and this time even not attend the calls on problem.
On finding own for authorised service " COOLING POINT" they refuse to replace in...
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B
Barkha Pundir
from Gurgaon, Haryana
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Damaged compressor

Address:Gandhinagar, Gujarat, 382421
Website:Www.bluestar.com

I purchased a bluestar ac in emploee scheme, when i opened the box i saw the compressor damaged, fan broke and all dented. I raised a request in bluestar for replacement. I kept following up for around 20 days but there was nothing done from their side. After 20 days they stopped receiving my calls and i am left with no option. I still have the damaged compressor and there is no response from bluestar employees. I am now going to the consumer...
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S
Shukrika
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Split ac

Address:Dehradun, Uttarakhand, 248001
Website:Split ac

We purchase the split a/c on 26/8/2016. When service centre person come to us for installation they opened that split a/c then we saw that internal products are not OK. And installation pipe also bend... We have taught to Mr Sandeep in Ghaziabad but that person was so rude.. Even they didnot talk properly. Now we want to replaced this split a/c.. If we don't get any responsed in a day then we will processed the case in consumer court. Now...
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A
arunvatsimr
from Dehra Dun, Uttarakhand
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Regarding the installation of Split AC

Address:Meerut, Uttar Pradesh, 250500
Website:www.bluestarindia.com

I purchased Blue Star Split AC from Meerut on 22nd April and they told me that AC will be installed next day i.e. on 23rd April.
I did follow up with blue star assigned technician whole day on 23rd but no one turned up. On 24th they logged a ticket and Blue Star assigned Technician (Technician from Sandeep Refregration - [protected]@gmail.com : [protected] ) was supposed to visit my home by 2 p.m. as per the ticket log...
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S
Sachincollection
from Faridkot, Punjab
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Request for a service on ac

Address:143001

First time i buy blue star ac from sound trading amritsar on may 2016. This is my very bad experience against your service. On 19 april i call service center toll free no for service he give me s[protected] complain number and assured me that service will done within 24 hours next day call from service center come that they visit on thursday i wait all day but they do not come we are salaries employee it is difficult to take leave there but...
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V
vickey_76
from Pune, Maharashtra
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Regarding Installation of Split AC

Address:Pune, Maharashtra, 411057
Website:www.bluestarindia.com

I purchased Blue Star Split AC from Chroma Pune on 1st April and they told me that AC will be delivered by 10th Apr. I received AC on 10th April and then they raised request for installation and informed that it will be installed on 13th April. Blue Star sent Technician (Technician from ZamZam Enterprise) to our home for installation.
I refused to get core cutting done by them as charges were too high and asked them to come next day...
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Z
Zourav kumar gupta
from Durgapur, West Bengal
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After complaint also nobody has came

Address:Bardhaman, West Bengal, 717213
Website:S. [email protected]

Sir my complain ticket no is S[protected] 30 march 2017. That day i had complained. First of all your men have come and see our ac but after that day they dont have given any response to our call. Your men does opened our ac but doent done any thing. Our ac is window and very thing is opened and not also herepairedeverything at its own place. And from that time he is not also responsing or not any steps were taken. And if you dont want to...
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K
from Kolkata, West Bengal
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Installation Bill

Address:768202

Recently i had purchased a Blue Star AC with appropriate bill and installed in my Room. The person who came for installation from Blue Star (as installations charges are free for Blue Star customer) installed in my room.
Due to extra requirement of pipes and cable etc., he charges me extra amount and i had given to him.Then i demanded for the BILL as its our right to take BILL, and he told me that he will give me next day.
But...
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A
ankurverma17
from Ratlam, Madhya Pradesh
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AC unit problems

Address:462022
Website:www.bluestarindia.com/roomacs/index.html

The AC is being taken on 31st march for service check and it is installed on 5th that too the plug was not sent by service centre so on 6th it is installed properly
No of issues i have faced from bluestar service
1 The advisor told that there is a fault in inner unit pipe due to which there is a leak in gas
2 If the fault is in inner unit Y the out unit was replaced as a solution
3 why the problem is not taken...
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P
praveenparitala
from Hyderabad, Telangana
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Ac Repair

Address:Prakasam, Andhra Pradesh, 523002

My Ac was not working and I called the authorized service center (sigma ) in Ongole. The technician said the compressor got damaged and has to be replaced and as said he got it changed and took the amount but never gave me the bill or warranty card even after repeated calls. But after two days again its not working and when i called the same service center for the repair they are not responding. This happened during March 15, 2017. I need...
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N
nitin gundecha
from Amravati, Maharashtra
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2 ton split ac

Address:Chandrapur, Maharashtra, 442401

Purchased 2 TON BLUE Star aplit ac in april 2016.which was faulty, from the day of installation it was making KHAT KHAT noise in fan blower.later after two months the KIT was changed.But only the noise was minimised.
now we started it just a fornight back and after a gap of around 6 months, the noise still existed and we could not sleep.
complined to your local dealer M/S VYANKATESH refrigeration, chandrapur, maharashtra, but...
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