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Blue Star India Complaints & Reviews

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Updated: Jun 21, 2024
Complaints 679
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244
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Blue Star India reviews & complaints page 34

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T
Thomas Win
Aug 10, 2009
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Complaint - Blue Star 1.5 Tons split AC

August 10, 2009
The General Manager.,
Blue Star (Corp-HO)
Kasturi Bldg, Mohan T Advani Chowk,
Jamshedji Tata Road,
Mumbai – 400 020

Subject: - URGENT RQST TO REPLACE THE FAULTY 1.5 TONS BLUE STAR A/C.

Dear Sirs,

This is to bring to your urgent attention that we purchased a 1.5 Tons BLUE STAR split air conditioner costing INR 32, 000/- from your authorized...
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S
sreeram.G
from Noida, Uttar Pradesh
Aug 5, 2009
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cheating the commuters

04/08/09 i boarded a normal rear engine bus at Majestic .Bus Number is KA01 F2202, that has been modified similar to VOLVO bus and collecting volvo bus fares.ie Majestic to garvebhavipalaya of 35 RS. The pathetic thing is the AC in the bus was not at all functioning, i questioned the conductor why you were collecting VOLVO fares to me for that she replied the BUS had equipped with easy.Is BMTC is thinking that the peoples were Fool.As on...
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R
raj kumar saini
from Chennai, Tamil Nadu
Jul 23, 2009
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replacement of compressor in warranty period

I have bought the window AC from a dealer known as " BEST AIR CON.WORKS" at Ramesh Nagar, New Delhi.

I would like to know whether Blue Star is run by the dealer or your goodselves. As the dealer says everything is settled by them. They had the audacity to say that even if I approched Blue Star, I will be sent back to " BEST AIR CON.WORKS"

They ( dealer) say that they want the money FIRST then...
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OMPAL SINGH
from Delhi, Delhi
Jul 15, 2009
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Gas leakage in condenser

Dear Sir,
I purchased a Blue Star Window AC from “National Refrigeration Company “ 2&3, Netaji Subhash Marg, Darya Ganj, New Delhi on 25th April, 2009 vide Bill No. 0537 & Book No.11(copy enclosed) thinking that Blue Star is a well known reputed company.
After two months i.e. on 25th June, 2009 it was found that AC was not providing the proper cooling in room. Accordingly, M/S National Refrigeration Company...
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N
Naveen Parkash Sharma
from Ludhiana, Punjab
Jul 11, 2009
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Foul Smell in Window AC

Dear Sir,

This refers above cited subject, further i would like to bring this your notice that i have bought this AC on 6/06/09 from J. D. Computers in Mohali and just after 15 - 20 days, very bad smell comes from AC every time when switched on the same remains continue till working.

Finally i logged a complaint with Blue Star & they given me compliant no: 26631 on 8/07/09, however no one turned to my home...
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S
Swatantra Singh Bhatia
from New Delhi, Delhi
Jul 4, 2009
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No after sale service

I have registered complain (Complain No 16803) for my Windows AC on 10th June 2009. I made many calls too Bluestar call center. After making many calls regularly, Technician viited my home on 25th June 2009. He checked AC and said the compressor is faulty and will have to be replaced. My comressor is under warranty. He also promised that by 27th June 2009, he will replace the comressor. He also took 500 Rs as service charges from me. As of...
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DEEPAK GARG
from Jalandhar, Punjab
Jun 28, 2009
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Replacement of A/C Compressor

I have 4spilt A/C in our showroom of Bluestar company which are run for 4years, now we have cooling problem in 2A/C.We made a
complaint regarding that and Bluestar engineer visited our shop and also made a service report the no. is 285718, and the person visited
our shop his name is Mr.Punit kumar Singh.He mentioned in his report was Compressor defective and 50 MFD Capacitor peash
defective, dated 15/04/09.From that...
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M
Manish Juneja
from New Delhi, Delhi
Jun 28, 2009
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cooling not effective and poor customer service

I have a Blue Star windowt AC (1.5 T) .

I logged a complaint on 20 june 2009 for Preventive Maintenance with the company customer care(compliant number - 21007).

Till today (june. 28th) - there has been no action taken by the company. I have called up various times to get the service done but not happened yet.
and received assurances.

I got the Blue Star AC for it well known brand, but...
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A
Abhineet Kesarwani
from New Delhi, Delhi
Jun 24, 2009
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The worst after sales service

With reference to several follow ups through calls with my respective Blue Star AC's authorised dealer M/s. All Weather Appliances Agencies, Lucknow (U. P.) & several mails exchanged with their national customer service division, its been around a month & a simple replacement of stablizer has not been processed due to which my AC is kept as if its a showcase and i am unable to use its services.

I never imagined...
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amit kumar
from Delhi, Delhi
Jun 24, 2009
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service or replacement

i purchase the window ac of bluestar last year in the june month, in the current year when i try to use ac at that time there is no cooling than i complain to the dealer and after 10 days when no action taken by dealer than i contact to bluestar and after a week the complain is solved but when i use the ac for two days then again same problem is occured. again after 10 days the problem is solve but when i use ac for 10 days the same problem...
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sach_tiw
from New Delhi, Delhi
Jun 21, 2009
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No response to complaint registered even after 17 days

Till date, i haven't received any call from their technician. Mails traded on the matter pasted below,

From: CCO-Northern Region <[protected]@bluestarindia.com>
Subject: RE: Service Complaint for AC
To: [protected]@yahoo.com
Cc: "Customer Service" <[protected]@bluestarindia.com>
Date: Friday, June 5, 2009, 11:01 AM


Dear Sir,


br...
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R
rmmittal
from Delhi, Delhi
Jun 11, 2009
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Top part for Water Dispenser

Hi,



We have a Blue Star Water Dispenser & the Model no. is BD30HC. In March-2009, we lodged a complaint with Blue Star customer care call centre & Complaint no. is 412024 for changing “Top for Water Dispenser”. We were given reference of Mr. Ashish of M/s Cooling Solutions, 326/6 (Naya Bazar), Near Rajeshwar Colour Lab, Jacubpura, Gurgaon – 122001 by Blue Star Call Centre staff. br...
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Rajiv kaushik
from New Delhi, Delhi
Jun 10, 2009
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The AC are not working since i buy it.

I purchased two split A.C for my showroom ie. Aditi Garments a frenchisee of Priknit Retails ltd.situated at Durgapuri chowk Bhairon Market West Jyoti Nagar Delhi110094. I purchased the AC of company Bluestar from Santosh Enterprises in November 2007right after that in Summer 2008 the A.C.did not working.As I made several complaints to the authorised dealer ie. Santosh Enterorises He always assured me that he will look all the matter but...
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N
Navin Singh
from New Delhi, Delhi
May 22, 2009
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no action from last 15 days

I registered a complaint on blue star service center on May 9, (no 5375) . but nobody turned up to check it even after two days. after that I continuously tried at service center some person visited at my place on May 13 2009 and he said problem with compressor and it will installed in 2 days.

But since May 15 2009 We are trying to contact customer care for an update and they are asking us to contact some person name called...
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I
Islam Khan
May 16, 2009
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NON Perf - Blue Star AC

I purchased a Blue Star AC HW241YA2 (Split)2* on 23 May 2008 from a dealer named Choice Comfort (Invoice no. 459), C-7, Jayanti Market, M.I. Road, Jaipur - PH 4001665, 4021665, 2376665.

Its been whole 1 year and till now I have made 10-11 complaints at your center for cooling troubles and auto OFF related matter.

I am toatlly fed up with my purchase and deeply regret it. Request you to kindly look into this...
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Katrina Buenafe
from Delhi, Delhi
May 8, 2009
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NO ACTION TAKEN

Dear Sir,

I am a foreigner presently residing in Delhi, and was previously living in Noida. I have purchased 3 units of 1 ton Window type AC from Blue Star. I was told and guaranteed that the AC's would be having 1 year warranty. That incase there will be something wrong with it, they would come and check. I and my other foreign officemates were able to use the AC's only for 4 months. As the winter started already,...
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Karan Thakur
from Bengaluru, Karnataka
Jun 27, 2008
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Missing of my parcel.

Till date all are talking in air. No response from your side also. Tomorrow I will go to consumer courts




[protected][protected][protected][protected]

From: Karan Thakur
Sent: Thursday, June 26, 2008 3:17 PM
To: 'DELHI CUSTOMER CARE'
Subject: RE: Very Very Poor Services.



Booking Done...
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J
jknimbekar
from Delhi, Delhi
May 9, 2008
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AC drawing much more power than specified.

dear sir,
i worke in Bharat Electronics ltd ( Ministery of defence)as a testing manager.i purchased blue star windo AC from National refigeration, Daraya ganj, Delhi on 23 april 2008 after after considering the core cometency of blue star company in manufacturing ACs. i was told by dealer that this AC (model WAE 181YA)consume 1.79 KW power which is very less as comared to other AC of same capacity available in the market and the...
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K
Kalpesh Surve
from Pune, Maharashtra
Apr 24, 2008
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CMMi Level 5 certification

The above mentioned company doesn't have CMMi level 5 certification But still they are mentioning this in there mailing transations....
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