Blue Star India Complaints & Reviews

I had purchased an ac-model 3hw18ja from satisfaction electronic in kolkata for my bedroom on 12.3.2013 and was fitted by your tec abhijit das on 19.3.2013. Since the day of installation, due to wrong fitting, water was leaking from the ac. On compalint to satisfaction, they sent thier mechnic which stopped water temporarily as they refitted the ac once again. After a year, ac stopped working and the service people said that coil has burnt...

Hello

I had made a complaint on 11.09.2016 for my water dispenser machine which was not doing proper cooling of water and small fridge down inside it.

On 15.09.2016 executives came from hi cool refrigeration and did it and charged me Rs. 2250 and i was tolD that it will start cooling in 1 hours. BUT TO MY SURPRISE ITS STILL NOT WORKING TILL TODAY DATED 17.09.2016.

ATTACHED SLIPS AND BILL FOR PAYMENT...

I had purchased an ac-model 3hw18ja from satisfaction electronic in kolkata for my bedroom on 12.3.2013 and was fitted by your tec abhijit das on 19.3.2013. Since the day of installation, due to wrong fitting, water was leaking from the ac. On compalint to satisfaction, they sent thier mechnic which stopped water temporarily as they refitted the ac once again. After a year, ac stopped working and the service people said that coil has burnt...

I have been calling blue star authorized dealer national refrigerators for service.

They just promise but dint turned up. I have called them 5/6 times in dis month for service.

I dunt expect such poor service from a brand like blue star.

Pls take this matter n revert to. Mee.

Thanks
Deepak

[protected]...

We bought a split AC from Blue Star and it has some or the other issue every month and need your help to replace as it is beyond repairs now. Here are the details


Date of purchase- 26/2/2016


Model Number- BI- 3HW24FBU


SN- XXXXXXXXXX65C[protected]


ISSUES


First month- Compressor busted and was replaced


Second...

I bought the ac in 4th june 2016, the ac stops cooling on 20th july. I launch complaint and after repeated complaints, technician checks out on august 1. Stops gas leak and refills gas. With in 8 hours the ac stops cooling. I have complained so many times, no one has responded.

Either resolve the issue or take back the ac and replace it or refund money....

AC OUTDOOR UNIT MODEL NR: BO 3HW18JCFU

BAR CODE NR: BO-3HW18JCFU/[protected]GAFM

MAFG DATE:02/2016

AC INDOOR UNIT MODEL NR: BI 3HW18JCFU

Installed (First Installation) this AC on 10th July & they collected INR.1500/- as a Installation charge.

After Installation we started using this AC rarely (Due to weather & our health condition's). Noticed WATER LEAKAGE & BIG...

We would like to informing that we have purchased 1 no. Of 'blue star air conditioner 1.0 ton split ac from your authorized dealer siva enginnering and invoice no 278/slm/[protected] dated 20.05.2016.

Pl. Note that after installation we found that the ac is stopped cooling even the mode is cool with in a week of purchase.. The matter has been repeatedly informed many times and raised complaint also, unfortunately nobody has taken...

Dear sir,

We had purchased 12 air conditioner each of 5 ton split for our plant virgo décors and for other plants also. bills attached already.. we have complaint so many times for executive visit because no air conditioner is working properly and out of all, the dealer not given remote of 1 ac also. my ticket number is b[protected], other ticket number – b[protected]. doing follow up with your customer care executive on...

Hi sir,

I have bought an a. C. From cool operate center bareilly. When i requested for service after 9 months. They registered our complaint. However they didn't provide us the service after complaint. We again registered a request again, still they didn't provide us the service.

We hope that you will look into this matter. We are providing you the bill of our a. C. Kindly see the given attachment.
br...

Sir / madam,
Name : ravichandran
Registered mobile number : [protected]

I purchased 3hw12vc - split ac dated on 15th may.2015 @ saravana home appliances chennai.
Cooling function of ac is not working @ the month of april.2016 and complaint was registered - reference no - b[protected].
Service technician from kavi enterprises visited and refilled the gas in outdoor unit, problem resolved on 5th april...

Hello sir/madam,

My split acs are in yearly amc service, both acs are only 2 years old.

In the month of may 2016 your technician did the scheduled usual servicing and reported that one of my split ac has gas leakage. (Please be informed that same thing had happened in the month of september 2015)

After this my nightmare started with bluestar india, after subsequent visits from your technicians...

This is Deepak Brahambhatt i have purchased a Blue Star Water Dispenser from Vijay Sales at C.G.Road, Panchvati Branch, Which was Purchased on 10.05.2016, I have problem of electric shock from the product while touching the dispenser. I have already Complaint many time to Vijay Sales and they just give me a Complaint Number: B[protected] Dtd: 09.06.2016, but still no one has reached at home for checking, also i have contact directly to Blue...

We would like to informing that we have purchased 1 no. Of 'blue star cooler vc1000a' from your authorized dealer m/s. N. B. Refrigeration at 16/2, bose pukur road, kolkata-700042 vied tax invoice/challan no. Nbr/sale/16-17/rsb/170 dated 31.05.2016.
Pl. Note that after installation we found that the door of cooler is sweating very much. The matter has been repeatedly inform almost in every day to your above mention dealer over phone,...

I brought a window ac of blue star in aug 2014 from a dealer at amritsar. As we brought it in aug, in that particular we have not used the ac much. Sometimes it auto trips, we ignore the problem as it was not very frequent. Next year we are facing the same problem. With time the problems increases.In aug 2015 i logged a complaint, the engineer visited our residence. He simply said that it was a minor fault of sensor and he had rectified it....

I have purchased ac on 18/05/2016 and installation is prootvided as free but still 4 days is gone and installation is not and i talked their call center on 20th, 21st, 22nd for getting the installation done and commited that it will be done on 22nd till 5pm in evening and 5pm i got the call from [protected] that i will come in next 30 min and after one hour phone switched off. If for installation i am facing issue and it is not getting rectified...

Model : 5HW12SA1 - 5 STAR HI WALL SPLIT A/C

Ticket raised via phone on Apr 21st 2016 due to no cooling. Ticket B[protected] raised by service desk and assigned to VCK Enterprises.
Service engineer came and tested, filled the preventive maintenance checklist got my signature and left on May 3rd 2016. I received an SMS stating the ticket is closed and I have paid “0” Rs towards the service.

Later the...

I have purchased 1 ton split ac with 5 star rating last year in mar 15. Early this month, i logged a complaint as ac being not effective at all. 2 days later, it was attended by a local agency and was informed that ac gas was completely leaked. Since it is out of warranty, i paid 2, 300/- for filling the gas and for other normal routine clean up jobs.

It was ok for 2 days and the same problem repeated later. On 18th may, i...

I bought one blue star ac in april-2015, that time sathyam pondicherry people tell yearly 3 service is free. But after 6 month no service in your side. Then i will go to sathyam shop & complaint. One service only provided your side. One month before i call to your service portal require your service (Call 6 to 7 times) but still now not receive any service your side. Take necessary action as early as possible....

Dear sir/mam,
I am mohanapraba sivakkumar from metturdam, salem, tamilnadu. We bought blue star ac in the year 2010, until now we are using with proper servicing. By the month of february 2016 due to some building reconciliation we dismantled the outdoor unit and mandelled it on 18/03/2016 on that day service engineer did servicing for the ac but we heard a rattling sound after service (This was also noted by the engineer, he told...