Blue Star India Complaints & Reviews

Hi, I am purchasing window AC last year July month after one summer I have got free service request for Blue Star customer care date of 16th April but many times call to customer care no any vender to call me or visit my home servicing and no any help my Blue Star customer care team so I request you please my service as soon as possible.

Ticket No. - S[protected] & S[protected]...

Hello, I bought Blue star Split AC 1.5 tons in March 2023. And in the first week of April suddenly AC compressor stopped working. I filled the complaint to Blue Star service center "[protected]". They have sent the ticket as usual and boxed me in the following details :-) "Your ticket B[protected] for the product: AC - Room Air Conditioner - Split - Inverter, has been successfully registered with your customer ID:[protected] on[protected]...

Greetings!

the dispenser is not providing cold water... please kindly register my service request...

i have been trying to reach cust service for over a week through calls, sms, and email... but no response / its dead... no one is available...

thank you!...

I bought Blue star Split AC 1.5 tons in March 2023. And in the first week of April suddenly AC compressor stopped working. I filled the complaint to Blue Star service center "[protected]". They have sent the ticket as usual and boxed me in the following details-

"Your ticket B[protected] for the product: AC - Room Air Conditioner - Split - Inverter, has been successfully registered with your customer ID:[protected] on[protected]...

I am regretting buying AC from Bluestar. It has been over 48 hours that my AC has been delivered and no technician has contacted me yet for the installation. I got an email and SMS that my AC will be installed withing 12 hours yesterday.

Now 48 hours have passed but no communicagion from Bluestar. What a pathethic after sales service team they have. This is my last product from Bluestar!...

Hello.i had bought a blue star air conditioner which stopped working within 15 days of purchase. I raised a ticket and still it was not resolved and the service people are not responding to calls or msgs....

Ticket reference no: B[protected]

Hi Team,

This is with regards to poor service provided by M.M SERVICE CENTER.

On 8th of April we raised the above service request ticket and the technician arrived same day to my place..we were not satisfied with the basic check done and he left the place collecting the service fee stating PCB board issue and this need to be replaced.

I don't think...

COMPLAINT ESCALATION - Customer id[protected] Name Shanti

Ticket reference no: B[protected]

Hi Team,

This is with regards to poor service provided by M.M SERVICE CENTER.

On 8th of April we raised the above service request ticket and the technician arrived same day to my place..we were not satisfied with the basic check done and he left the place collecting the service fee stating...

I am writing this complaint against the lack of service from your organization. It is with great regret that I have to inform you about the service failure I experienced with your organization. I purchased Bluestar Air Conditioner [Model: IA312TNU] Invoice # CLT/23-24/2730 from KannanKandy Sales Corporation, Mavoor Road, Calicut, Kerala on 17th April[protected]. We purchased the AC to cope with the scorching heat and it is disheartening...

Dear sir,

I purchased one window AC (Sl noWFA312LLGAVA01159) on April 2022. the same has been running quite well for 3- 4 months. But now the AC was not cooling not a bit might be tube leakage or gas exit. But the function was not fulfilling the purpose.

As the AC is within the warranty period I have raised a complaint for resolving the issue through the BLUESTAR app complaint no B[protected] the same has been...

I have lodge a complain yesterday ticket no is B[protected]. The visit is scheduled between 2 to 3 pm but no one come from bluestar. I called them several times but they only give me assurance please wait today they message me and said the visit of engineer is rescheduled on 22/04/23.What rubbish is that very poor service. Even after that I called customer care but they don't talk properly..what can I do now...

I have Blue Star Split AC and their services fade me. I submitted a service request on 14th April 202, and after two days, the service engineer came to my home and told me that my AC needed gas refilling. They promised that my gas filling work would be done the next day, but after four days, no one came to my home. Also, if I called customer care, they always said, "Tomorrow, your work will be completed for sure." I also called the service...

I bought Bluestar 1.5 T Split AC last year in April 2022 & was ensured best aftersales service by Croma dealership. The installation was done by Bluestar on very high rates as they said warranty will lapse if we get it installed from outside. The installing person did not have basic knowledge after AC working & was only a Labourer. We got a shock when we found that Bluestar has worst after sales service record & did not even do the complementary...

Greetings,

In 2020, I purchased an air conditioner. However, it stopped cooling, so on March 31st, I registered for a service by Blue Star as I wanted it fixed before the summer season. Four electricians from Blue Star's service provider, JD. Refrigeration, arrived and took two days to repair the AC. Although it seemed to be working fine, I was unsure if it was up to the mark, so I did not provide them with the OTP. They provided...

Blue star service is too bad can't say about that its too poor my ac is not working and they don't have their service provider what kind of brand is thi...

I purchased a split air conditioner in Aug 2021 and was used for about three months and was inactive till next season . AC was put into service in March 2022 but it was not cooling the room for which the company attended the call and clarified that some nut bolts remained loose for which the gas was leaked. Again in Aug 2022same problem occured which was attended again by the vendor. Sensing the faulty item sold and warranty period to expire...

Dear Sir/Madam

It is a matter of great regret that in last year I had purchased one no. 3Ton split AC of your company having Model No.B1FA312PLU having serial no. BVA0362 dated 2/05/2022 and the same was installed on 7th May'22.

It was fitted to my daughter's bedroom who occasionally comes home.
When she came we found it was running without any cooling effect. Lodged the complaint and after several follow...

I purchased smart split AC two months back and from the day I purchased I request for demo to know the function of Smart but the service centre not resolve the issue and and even not responding and I raise many request with latest request vide ticket id D[protected] but no response is received and after lapse of lthree days service tech not yet visitedp...

Our Bluestar split AC is under warranty and there is water dripping from internal unit and external unit is making noise. We registered a complaint, the technician came and said he cant find fault in the unit for noise and for internal he was not informed for service so he won't do, someone else will. Come and change the pipe. Then they informed it will all be chargeable and closed the complaint. After that I am registering complaints and...

Hi !

My name is Avinash Rawat and
my mobile no. is [protected] which is registered with BlueStar,
I bought an Inverter AC from a dealer in Nagpur in the FEB 2021 and also took the Extended warranty next year in Feb 2022. My A/C was working absolutely fine till 8 FEB 2023. My AC's Extended warranty was expiring so, I called Bluestar for service because during the Extended warranty period only a Bluestar agent...