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boAt Complaints & Reviews

www.boat-lifestyle.com
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Updated: Apr 21, 2026
Complaints 5808
Resolved
426
Unresolved
5382
Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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boAt reviews & complaints page 12

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S
suresh babu vunnam
from Hyderabad, Andhra Pradesh
Jun 29, 2023
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I had proof thats why solved but if no proof they grab my money 4, 000/-.so many mails, calls after they showed lost .but till i am losted 2000/- for airdopes not sended.[protected].service ticket number 27152746.their is no policy for reattempt oncel cancel in warranty.
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    S
    suresh babu vunnam
    from Hyderabad, Andhra Pradesh
    Jun 29, 2023
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    Address: mumbai
    Website: boat

    Snapdeal order id [protected].service ticket number 27152746.dec 12 raised claim for warranty DTDC courier person took that after 1 week boat sended 402 black at the time i am busy product sended back after 1 day i got message for reattempt or cancel i chooses cancel from that day i sended so many mails either send product nor refund.they are saying no policy for reattempt once cancel.i losted 2000/-.6 months completed no resolution taken.take legal action
    boAt customer support has been notified about the posted complaint.
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      N
      Nitingop
      from Vadodara, Gujarat
      Jun 26, 2023
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      Dear Team,

      I was bought the boat wireless earphone Rockerz 258 pro plus navy blue from Croma Vadodara store on 03/112021...

      At that time earphone is completely working with no issues but suddenly before this week left side earphone sound off...

      I claimed it in warranty but they said it's ear net damaged...ear net is in under airpod and may be it's already been damaged... I'm also not aware about it...

      Now suddenly left ear not working then its come in picture...

      I want to refund or replacement for same..
      boAt customer support has been notified about the posted complaint.
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        M
        M Janardhan reddy
        from Hyderabad, Andhra Pradesh
        Jun 25, 2023
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        Address: Gowra Trinity, Chiran Fort Club Road, Patigadda
        Website: Transaction No. 17611133144 for Rs 609.00 done for AJAYKUMAR DILIPBHAI JAVANDHARA has succeeded Team PayU

        Hi sir,
        we have booked earbuds Rs 609/- not booking earbuds please refund my money I have pay googlepay...

        Thank you
        M Janardhan Reddy.
        [protected]
        boAt customer support has been notified about the posted complaint.
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          U
          UmairZakir
          Jun 25, 2023
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          Website: musicrrtm.in

          I saw an advertisement in the Instagram showing an offer and i placed an order to get that product and the transaction gone and the website is saying the payment is not successful
          boAt customer support has been notified about the posted complaint.
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            A
            Asrar ul haq
            Jun 22, 2023
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            I had placed an order for a smart watch and I received a box with a stone inside it. Kindly check into it and get the right article delivered as soon as possible.

            Order ID:5034327

            Name Asrar ul haq
            contact: [protected]
            boAt customer support has been notified about the posted complaint.
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              F
              Fatma Nusrat
              Jun 21, 2023
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              Delivered empty box of rockerz 255 pro + and refusing for refund

              I ordered 2 products from boat company on 22 may 2023 in which my one product (Boat rockerz 255 pro +) was missing. They just delivered an empty box of rockerz. Product was delivered on 24 may 2023. On same day i send complaint to boat company about this. I send them all pictures of products so many times. They asked me to wait for 24 to 48 hours. Their 24 hours never come. I always mail and call on customer care they said same thing that...
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              Y
              Yash69
              Jun 20, 2023
              Resolved
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              Resolved

              My boat rockerz 255 pro+ stopped functioning and I raised a ticket for warranty claim. The process went smoothly. The problem is that the product that I received is not the original boat rockerz 255 pro + but a downgrade version of it boat rockerz 255 pro. Which may not sound same but has huge features different. Please help me.
              Jun 21, 2023
              Complaint marked as Resolved 
              Wrong On My Side
              boAt customer support has been notified about the posted complaint.
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                S
                Sandeep jajhara
                from Hanumangarh, Rajasthan
                Jun 18, 2023
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                Kindy check given ref no. "payumoney.[protected]@indus UPI Ref:[protected]." This payment through your link but now processing stage
                Please check
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                  J
                  Jigbert
                  Jun 18, 2023
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                  Address: Chennai

                  Suddenly it won't turn on and if i charge it is not showing any sign like the red light
                  boAt customer support has been notified about the posted complaint.
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                    S
                    suresh babu vunnam
                    from Hyderabad, Andhra Pradesh
                    Jun 17, 2023
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                    Resolved

                    Website: boAt

                    My order id 4970859EX1. Hi! We've delivered your order 4970859EX1 from boAt.but product not delivered.i had call recordings from the delivery person.
                    Jun 26, 2023
                    Complaint marked as Resolved 
                    i got resolution but my 402 black airdopes not given till now
                    boAt customer support has been notified about the posted complaint.
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                      V
                      venky venkatesh v
                      from Hyderabad, Telangana
                      Jun 16, 2023
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                      Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon Mumbai Mumbai City District Maharashtra India 400063

                      My order id 4996674.i ordered boat wave watch but received lunar pro box with empty box.i raised complaint but no response from them
                      boAt customer support has been notified about the posted complaint.
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                        I
                        IpsitaChakraborty
                        Jun 16, 2023
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                        Although all settings are as expected but my Boat Xtend smart watch is not displaying the caller name or number.
                        boAt customer support has been notified about the posted complaint.
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                          V
                          venky venkatesh v
                          from Hyderabad, Telangana
                          Jun 16, 2023
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                          Address: Unit no. 204 & 205, 2nd floor, D-wing & E-wing, Corporate Avenue, Andheri Ghatkopar Link Road, Mumbai, Maharashtra-400093

                          I ordered boat wave watch but received lunar pro box in the box watch also not in.i shared complaint/ photos but no response.
                          boAt customer support has been notified about the posted complaint.
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                            S
                            SATAYNDER [email protected]
                            Jun 15, 2023
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                            Address: Bhola Nath Nagar, Shahdara, Delhi - 110032

                            Dear Sir
                            I had bought one set of Boat 138 Earbuds from S.R. Communications, Bhola Nath Nagar, Shahdara, Delhi-110032 vide invoice no. 2023-24/383 dated 4th June'23 of Rs. 1, 300/-
                            Now the Earbuds are not charging as well as voice is not clear.
                            Requessted to arrange replacement immediately. attaching invoice copy fyi and reocrd.
                            Regards
                            Sataynder Kumar
                            celll no. [protected]
                            House no. 83, Gali no. 5,
                            Bihari Colony Ext. Shahdara,
                            Delhi - 110032, Near Masjid. Gali closed.
                            boAt customer support has been notified about the posted complaint.
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                              P
                              Prithviraj Karmakar
                              Jun 14, 2023
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                              Address: 144E/1C South Sinthee Road Kolkata - 700050, India.

                              I had purchased a Rockerz 330 on 22nd of March 2022, I replaced the product on August 14th, 2022 because one side of the earphone was not working. After 9 months of replacement I'm facing overheating issue with the headphone.
                              If the product is only 9months old, why I'm not eligible to claim the warranty. Please Solve this issue as soon as possible.
                              boAt customer support has been notified about the posted complaint.
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                                M
                                Mohd Irrfan
                                from Lucknow, Uttar Pradesh
                                Jun 13, 2023
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                                Address: Lucknow

                                I have purchased boat xtend smart watch with alexa built-in, 1.69" HD Display, Multiple watch faces, Stress Monitor, HR & SpO2 Monitoring 14 sports modes, sleep monitor, 5 ATM& 7 DAYS Battery Life (Olive Green) from Amazon on 28.02.2023.
                                I was facing connecting issue with my purchased item.
                                So i have raised a complaint under warranty provide by boat on dated 08.06.2023 (Ticket No.[protected].
                                Pickup was done on 10.06.2023.
                                Today I have received the notification from boat service team that they found the product to be wrong product and my claim is rejected, and in product varification report I was found that there is image of different product, but I have sent smart watch to the boat and as per their policy pickup boy was verified my product before pickup.

                                Please look into the matter.
                                boAt customer support has been notified about the posted complaint.
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                                  P
                                  POOJA MARWAHA
                                  Jun 11, 2023
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                                  Address: 87 Durga housing society shiv katra road

                                  Right earpod not working & my earpods on varrenty
                                  boAt customer support has been notified about the posted complaint.
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                                    S
                                    Susmitha Varma
                                    Jun 9, 2023
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                                    I proceeded to claim warranty and gave the product to delivery partner and now today I tracked my waranty ticket and got my claim has been rejected due to product damaged. I am sure the product wasn't damaged when I gave to the delivery patner for warranty process shipment. I need a replacement for the product. I don't want the damaged product as return ( which may be damaged during the process of shipment or service fulfilment centre ) . I have contacted customer support as well they're not responding properly I need replacement of product I don't want that damaged product back
                                    boAt customer support has been notified about the posted complaint.
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                                      V
                                      Vidya Padaya
                                      Jun 9, 2023
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                                      Hi Team,

                                      PFA, I haven’t received my prepaid order yet.

                                      Kindly check and let me know on priority.

                                      Regards
                                      Vidya

                                      Order #1160 confirmed
                                      Inbox

                                      boat [protected]@gmail.com via shopifyemail.com
                                      Fri, Mar 24, 1:10 PM
                                      to me

                                      boat
                                      ORDER #1160
                                      Thank you for your purchase!
                                      We're getting your order ready to be shipped. We will notify you when it has been sent.


                                      View your order
                                      or Visit our store
                                      Order summary
                                      boAt Airdopes 131 - Wireless Earbuds × 1
                                      Lightpink
                                      Rs. 319.00

                                      boAt Airdopes 701 ANC × 1
                                      Black
                                      Rs. 319.00

                                      Subtotal

                                      Rs. 638.00
                                      Shipping

                                      Rs. 0.00
                                      Taxes

                                      Rs. 114.84
                                      Total

                                      Rs. 752.84
                                      Customer information
                                      Shipping address
                                      Vidya Padaya
                                      T-59, Shree Chintamani building. Pratiksha Nagar Depot Road
                                      3rd Floor, 306
                                      400022 Mumbai MH
                                      India

                                      Billing address
                                      Vidya Padaya
                                      T-59, Shree Chintamani building. Pratiksha Nagar Depot Road
                                      3rd Floor, 306
                                      400022 Mumbai MH
                                      India

                                      Payment
                                      Paytm
                                      Shipping method
                                      Standard
                                      boAt customer support has been notified about the posted complaint.
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