boAt Complaints & Reviews

Snapdeal order id [protected].service ticket number 27152746.dec 12 raised claim for warranty DTDC courier person took that after 1 week boat sended 402 black at the time i am busy product sended back after 1 day i got message for reattempt or cancel i chooses cancel from that day i sended so many mails either send product nor refund.they are saying no policy for reattempt once cancel.i losted 2000/-.6 months completed no resolution taken.take legal action

Dear Team,

I was bought the boat wireless earphone Rockerz 258 pro plus navy blue from Croma Vadodara store on 03/112021...

At that time earphone is completely working with no issues but suddenly before this week left side earphone sound off...

I claimed it in warranty but they said it's ear net damaged...ear net is in under airpod and may be it's already been damaged... I'm also not aware about it...

Now suddenly left ear not working then its come in picture...

I want to refund or replacement for same..

Hi sir,
we have booked earbuds Rs 609/- not booking earbuds please refund my money I have pay googlepay...

Thank you
M Janardhan Reddy.
[protected]

I saw an advertisement in the Instagram showing an offer and i placed an order to get that product and the transaction gone and the website is saying the payment is not successful

I had placed an order for a smart watch and I received a box with a stone inside it. Kindly check into it and get the right article delivered as soon as possible.

Order ID:5034327

Name Asrar ul haq
contact: [protected]

I ordered 2 products from boat company on 22 may 2023 in which my one product (Boat rockerz 255 pro +) was missing. They just delivered an empty box of rockerz. Product was delivered on 24 may 2023. On same day i send complaint to boat company about this. I send them all pictures of products so many times. They asked me to wait for 24 to 48 hours. Their 24 hours never come. I always mail and call on customer care they said same thing that...

My boat rockerz 255 pro+ stopped functioning and I raised a ticket for warranty claim. The process went smoothly. The problem is that the product that I received is not the original boat rockerz 255 pro + but a downgrade version of it boat rockerz 255 pro. Which may not sound same but has huge features different. Please help me.

Kindy check given ref no. "payumoney.[protected]@indus UPI Ref:[protected]." This payment through your link but now processing stage
Please check

Suddenly it won't turn on and if i charge it is not showing any sign like the red light

My order id 4970859EX1. Hi! We've delivered your order 4970859EX1 from boAt.but product not delivered.i had call recordings from the delivery person.

My order id 4996674.i ordered boat wave watch but received lunar pro box with empty box.i raised complaint but no response from them

Although all settings are as expected but my Boat Xtend smart watch is not displaying the caller name or number.

I ordered boat wave watch but received lunar pro box in the box watch also not in.i shared complaint/ photos but no response.

Dear Sir
I had bought one set of Boat 138 Earbuds from S.R. Communications, Bhola Nath Nagar, Shahdara, Delhi-110032 vide invoice no. 2023-24/383 dated 4th June'23 of Rs. 1, 300/-
Now the Earbuds are not charging as well as voice is not clear.
Requessted to arrange replacement immediately. attaching invoice copy fyi and reocrd.
Regards
Sataynder Kumar
celll no. [protected]
House no. 83, Gali no. 5,
Bihari Colony Ext. Shahdara,
Delhi - 110032, Near Masjid. Gali closed.

I had purchased a Rockerz 330 on 22nd of March 2022, I replaced the product on August 14th, 2022 because one side of the earphone was not working. After 9 months of replacement I'm facing overheating issue with the headphone.
If the product is only 9months old, why I'm not eligible to claim the warranty. Please Solve this issue as soon as possible.

I have purchased boat xtend smart watch with alexa built-in, 1.69" HD Display, Multiple watch faces, Stress Monitor, HR & SpO2 Monitoring 14 sports modes, sleep monitor, 5 ATM& 7 DAYS Battery Life (Olive Green) from Amazon on 28.02.2023.
I was facing connecting issue with my purchased item.
So i have raised a complaint under warranty provide by boat on dated 08.06.2023 (Ticket No.[protected].
Pickup was done on 10.06.2023.
Today I have received the notification from boat service team that they found the product to be wrong product and my claim is rejected, and in product varification report I was found that there is image of different product, but I have sent smart watch to the boat and as per their policy pickup boy was verified my product before pickup.

Please look into the matter.

Right earpod not working & my earpods on varrenty

I proceeded to claim warranty and gave the product to delivery partner and now today I tracked my waranty ticket and got my claim has been rejected due to product damaged. I am sure the product wasn't damaged when I gave to the delivery patner for warranty process shipment. I need a replacement for the product. I don't want the damaged product as return ( which may be damaged during the process of shipment or service fulfilment centre ) . I have contacted customer support as well they're not responding properly I need replacement of product I don't want that damaged product back

Hi Team,

PFA, I haven’t received my prepaid order yet.

Kindly check and let me know on priority.

Regards
Vidya

Order #1160 confirmed
Inbox

boat [protected]@gmail.com via shopifyemail.com
Fri, Mar 24, 1:10 PM
to me

boat
ORDER #1160
Thank you for your purchase!
We're getting your order ready to be shipped. We will notify you when it has been sent.


View your order
or Visit our store
Order summary
boAt Airdopes 131 - Wireless Earbuds × 1
Lightpink
Rs. 319.00

boAt Airdopes 701 ANC × 1
Black
Rs. 319.00

Subtotal

Rs. 638.00
Shipping

Rs. 0.00
Taxes

Rs. 114.84
Total

Rs. 752.84
Customer information
Shipping address
Vidya Padaya
T-59, Shree Chintamani building. Pratiksha Nagar Depot Road
3rd Floor, 306
400022 Mumbai MH
India

Billing address
Vidya Padaya
T-59, Shree Chintamani building. Pratiksha Nagar Depot Road
3rd Floor, 306
400022 Mumbai MH
India

Payment
Paytm
Shipping method
Standard

I proceeded to claim warranty and gave the product to delivery partner and now after 2days I tracked my waranty ticket and got my claim has been rejected due to product damaged. I am sure the product wasn't damaged when I gave to the delivery patner for warranty process shipment. I need a replacement for the product. I don't want the damaged product as return ( which may be damaged during the process of shipment or service fulfilment centre ) .