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boAt Complaints & Reviews

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Last updated Apr 26, 2024
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boAt reviews & complaints page 11

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S
Suba16
from Chennai, Tamil Nadu
Apr 5, 2023
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Replacement for faulty/damaged product

Website:www.boat-lifestyle.com

On April 1st, 2023, I received a faulty/damaged product and applied for a replacement on the Boat official website at https://www.boat-lifestyle.com. I also received confirmation with a ticket ID from Boat's official WhatsApp account, and I spoke with Boat customer care and they confirmed my replacement.

However, on April 4th, 2023, I received a message from Boat's official WhatsApp account stating that the pickup was not done...
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A
Akash Khemka
Apr 3, 2023
Apr 7, 2023
This thread was updated on Apr 7, 2023
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Bluetooth Headphone Boat Rockerz 255+ Navy Blue

Address:21, Shiv Thakur Lane, 2nd Floor, Kolkata - 700007

I purchased a bluetooth headphone on last year and few days ago It automatically stopped working and my product is in my warranty period.
Now Boat company reject my warranty complaint by saying that the product is damaged but My product was not damaged....
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S
sushant
from Delhi, Delhi
Apr 2, 2023
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Product misplaced/ scammed

Address:Boat-lifestyle

I claimed a warranty for my product which was 20 days old due to malfunction . The delivery partner while receiving looked thoroughly the product in and out before receiving, when the product reached the service centre they are claiming it to be damaged and not just scratch but in two pieces.
There was not a single scratch from my end and how can it break in two pieces being in a box. I have submitted it in the same box they've sent...
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I had purchased boAt Airdopes 141 in October 2022. One of the airpod was not charging for past few days. So, I claimed for warranty. The product was not physically damaged and was picked up successfully by the courier partner. He properly checked the product if there were physical damages or not. But, yesterday I received an email that the product is damaged and my warranty can't be claimed. The product wasn't broken when I gave it and was...
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Sanjibhhsubsusgdus
from Mekhliganj, West Bengal
Mar 28, 2023
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Boat bass heads 220

One side of earphone not working after 10 days of purchase...
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Anushka2999
from Kolkata, West Bengal
Mar 25, 2023
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My boAt warranty claim rejected due to damaged product

Address:Baghajatin

I had purchased boAt airdopes 131 on September 2022. And I was facing connectivity issue and mic problem so I wanted a replacement because it was under my warranty period. Now they are telling me that the product is damaged. According to them the pogo pin is damaged, but the pogo pin was like that only from the date of delivery. I thought it was a part of the design that’s why didn’t return it and it was going well for 6 months. Now I’m...
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cs surendra singh
from Delhi, Delhi
Mar 25, 2023
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Damage Product/Defective Product from day one

Order id-4258034EX1, compliant id[protected]

I had purchased boat wave lynk voice active black watch through boat website on dated 21.02.2023 and received on 25.02.2023 but watch was not connecting properly so i had lodged complaint through customer care and customer care executive said that no problem, we will replace watch and after that connectivity issue persist then we will issue your refund because connectivity issue is...
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suresh babu vunnam
from Hyderabad, Andhra Pradesh
Mar 24, 2023
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Product not deliver

Address:Unit no. 204 & 205, 2nd floor, D-wing & E-wing, Corporate Avenue, Andheri Ghatkopar Link Road, Mumbai, Maharashtra-400093,
Website:boAt

I raised so many times no action taken 5 months completed. please proceed legal action on boAt....
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PRAJAPATI YASHKUMAR NARAYANBHAI
Mar 23, 2023
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Product This Duplicated

Address:08 Vinay Vidhya Mandir Jain Dairasar Thaltej

This boat.lifratyle Website Order To Airbuds 131 Boats the Delivery in 20arch And This Package seen This To Airbuds Duplicated Is No Working and Not Charger pin attached
Then After Complain but 24 to 48 hrs Respond me..but No Respond....
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srikara_g
from Warangal, Andhra Pradesh
Mar 23, 2023
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My BoAt Warranty claim rejected due to Damaged product

I had mic and connectivity issues in the Silver NIRVANAA 751 i brought from boat official website. I proceeded to claim warranty and gave the product to delivery partner and now after few days they mailed me that my claim has been rejected due to product damaged. I am sure the product wasn't damaged when I gave to the delivery partner for warranty process shipment. I need a replacement for the product. I don't want the damaged product as...
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Shreee09
from Thane, Maharashtra
Mar 22, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Warranty claim scam

Address:Thane, Maharashtra

Hi sir

service ticket number 30696536

I purchased boat airdopes 131 pro from boat's official website

after using one month, charging case was not showing light after fully charged. Then I raised a complaint for replacement they took the product from me and after 3-4 days their gmail came like "We found that the received product is working fine against all parameters and hence your claim has been...
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A
ankesh001
Mar 22, 2023
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Non-delivery of boAt Rockerz 103 Pro

BoAt Rockerz 103 Pro

ORDER NUMBER: #3399057
Final price after discount: INR 834

I ordered the above product on 25 November 2022 but I didn't receive the product, thus I contacted them regarding this problem and told that the product will be re-shipped and will be delivered.
When the delivery date reached, I was out of station that time and there was no network in my phone so I recieved no call that...
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ankesh001
Mar 22, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund for non-delivery of boAt Rockerz 103 Pro

BoAt Rockerz 103 Pro

ORDER NUMBER: #3399057
Final price after discount: INR 834

I ordered the above product on 25 November 2021 but I didn't receive the product, thus I contacted them regarding this problem and told that the product will be re-shipped and will be delivered.
When the delivery date reached, I was out of station that time and there was no network in my phone so I recieved no call that...
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Shakya Bhattacharya
Mar 22, 2023
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Denied to replacement

Reference warranty ticket number[protected]

I have raised a warranty replacement under 1 year warranty on Boat warranty website, since the left buds is not working properly. Sometimes it doesn't work, sometimes it on but not for longer. After I sent the product to service centre they just simply denied by providing me a bogus dull reason like it was already a damaged product by finding some white colour spot over the case. Please...
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Avinash 11
from Guntur, Andhra Pradesh
Mar 20, 2023
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I'm unable to cancel my order

I've order boat airdopes 171.But, I tried cancelling it even before it was packed but I found no option for that.The reason for the cancellation being that I'm looking for other model on the site.Order id: 4502541...
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I have placed my order with boat a month ago and hasn't received the order yet and despite complaining several time the issues hasn't been resolved yet neither i am receiving my product not getting any update regarding the issue resolution, i just want to get my order delivered...
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I placed a order around 21 feb and still my order hast been delivered and when contacting their coustomer care the issue are only raised and not resolved neither they are allowing to cancel the order despite the issue on their part...
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Haripriya Shukla
from Gorakhpur, Uttar Pradesh
Mar 18, 2023
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Not getting invoice

Not getting invoice of my product.ORDER ID:5657675...
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A
ams_aravind
Mar 17, 2023
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Rockerz 130 Pro

I purchased a Boat rockerz 103 Pro mint Pink from Myntra in month of January, 2023. recently, i observed that the product was not up to the mark as assured by the company. it shows 30% charge remaining, but signals for low battery and even i observed that sometimes I am not able to receive calls through earphone. when raised a request they are ready to collect the product from me but it will replaced only after 10 - 14 days, what the response...
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M
Mukesh Verma Noida
from Noida, Uttar Pradesh
Mar 17, 2023
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Product Delivery

Address:I-1401, Supertech Ecociti, Sector 137

I place an order online but the products have not been shipped...
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