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boAt Complaints & Reviews

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Last updated Mar 22, 2024
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boAt reviews & complaints page 9

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S
Saksham122
Apr 27, 2023
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Warranty claim rejected

Address:71A kashirampur talla kotdwar

I claimed warranty on my product and it was in perfect condition when I handed it over to the courier partner and I also confirm from the courier partner he said that it was in perfect condition and from the boat side a mail came to me and it was written that the your product was physically damaged. I need a new product as I need a replacement as my product was perfect.

Ticket no.[protected]...
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Saksham122
Apr 27, 2023
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Warranty claim

Address:71A kashirampur talla kotdwar

My product was in the perfect physical condition, it is also confirmed by the courior partner.
I'm damn sure that my product was in perfect physical condition
I also confirmed from courier partner
I need replacement
Ticket no.[protected]...
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K
Karthick1517
from Chennai, Tamil Nadu
Apr 26, 2023
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Product not returned to me

I have given my airdopes281 pro to claim warranty on march month but till now I haven't heard any of the response from them nor i received my own product...
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Venky Rathod
from Mumbai, Maharashtra
Apr 26, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Boat rockerz 261 red Dispatch issue by Boat

Address:Babu Maruti Chawl, R.No.99, Sawarpada, Nr.Shani Mandir, Borivali (E) Mumbai - 400066

My Boat Rockerz 261 issue is on off butter and my product is under warranty. 20 April 2023 complaint to replacement to Boat Service Centre at Goregaon West. Complaint was Accepted and I have a Ticket No and same day received mail by Boat. your product was accepted and kwon for Dispatch to 24 Hour to 48 Hour. today is 26 April 2023 but I have not any update of my products and whenever you talk to customer care, you give only one answer and...
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B
benedict rosario
from Coimbatore, Tamil Nadu
Apr 26, 2023
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Facing Same Issue every 3 months - One side Airpods not working

Address:Andheri Ghatkopar Link Road, Mumbai, Maharashtra-400093, India
Website:support.boat-lifestyle.com

11 month back i buy boat 141 ear pods using after i facing the issue one side not working and apply for replacement and got it after 3 months of recieving the new product same issue arise and that also got replaced and at that time the service person in my city told we facing more than 10 complaints in this model per week, now the same issue arise and warranty is going the ended witin 15 days and i want my replacement immediately and if the...
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M
Moorthimoorthi
from Sattur, Tamil Nadu
Apr 24, 2023
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Cancel order and refund details

Address:Sattur

I am order boat earbuds full amount payed not give the order tracking deatails please product amount refund...
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R
Rohan072002
Apr 24, 2023
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Received wrong product

I have received the wrong Product .
i had claimed warranty for Boat Rockerz 333 Anc and i received a watch instead.
Ticket id[protected]
But i had given my Boat rockerz 333 anc to the delivery partner then how its showing that i had given watch. I asked delivery partner for POD but he said that it get deleted within 1 day. I have my invoice of the product i.e Boat Rockerz 333 ANC.its really frustrating that i asked for...
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Sivaprasadvk
from Malappuram, Kerala
Apr 24, 2023
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Order not even shipped after 7 days

My order 4768345 showing manifested for more than 3 days!! It's been 7 days since i ordered. Not even shipped yet!. It was a prepaid order. Why boat delaying prepaid orders?!...
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A
Abhijit Chayan
Apr 23, 2023
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Fraud done by BoAt Team in name of 7 day replacement policy

Hey,
I have purchased BoAt airdopes 381 from BoAt website on 29 March and Order got delivered on 1 April, product was having overheating issue and sound cracking issue, so on 6 April i was trying to replace this product with 7 days return policy on BoAt website, but i was getting error while placing return request, so i mailed customer care for same, so after waiting for 10 days on 17 April i got a callback from your team and they...
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S
Shreyans Shah
Apr 22, 2023
Apr 24, 2023
This thread was updated on Apr 24, 2023
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Warranty claim intentionally rejected

Address:Offices in Mumbai and New Delhi

I made warranty claim no.4416409 for Smart watch & claim rejected stating Wrong product received. Boat sent me someone else's Airdopes.This is their regular practice as I see similar complaints here on this platform. I lodged complaint with National Consumer Helpline but same is closed by Boat falsely. This is an unethical company. Recently I sent mail to Dy Secretary, Consumer Affairs and Mr Piyush Goyal, Honourable Minister on this.I will...
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A
Arnav Raj Saikia
Apr 20, 2023
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Poor delivery service

I am writing this to let you know that my Boat order has been delayed for 6 days from the initial ETA. I was supposed to receive my order today on the 20th of April, as shown on the product page which showed out for delivery in the morning. During the day, I didn't hear anything about my delivery. After checking the order tracking page later, it shows that the customer number could not be contacted, and delivery could not be done, when in...
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N
Nishanth A
from Mangalore, Karnataka
Apr 20, 2023
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Boat immortal 300 Headphones

Address:Mangalore

Boat help desk and and delivery partner are pathetic. I had ordered headphones on 11 April and the product should have been delivered by 17th. It's 3 days passed from the due date and the product is not delivered yet. I had raised complaint on 18th complaint number: 32227173. None from boat and reached out to me yet. Today on 20 th morning i had received call from delivery team and was told the product will be delivered. Around 5Pm ajent...
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S
Sophiya Khilaray
Apr 20, 2023
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Not receiving order Id

Address:Mumbai

I haven't received any payment receipt for your boat company. I have ordered 2 earphones yesterday that is on 19 th of April 2023 and i was facing the payment issue 2nd time i have done with the payment but I didn't receive any receipt number nor tracking number nor order I'd from the boat official website. I kindly request you to please send me the payment receipt or order I'd another please refund my money back...
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S
Sophiya Khilaray
Apr 20, 2023
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Not receiving any update about the tracking number

I have ordered 2 earphones from boat official website of rs 1598 but i haven't received any payment receipt nor any tracking number or order I'd. Kindly send me the tracking number or order I'd another wise cancel my order and refund my money back...
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S
Sivaprasadvk
from Malappuram, Kerala
Apr 17, 2023
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Product not dispatched after 4 days

Address:Melattur
Website:www.boat-lifestyle.com

I've ordered a boAt speaker on 13th April. Today is 17th April still my order is not even packed or dispatched. When I email them, they always say "wait for 24-48 hours " When I ordered the product they promised Assured dispatch within 48 hours.My order was prepaid. Boat always delay prepaid orders.

Order ID 4742095

Order date 13/04/23...
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A
Annc
Apr 15, 2023
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Newly bought product not working

My product airdopes 131 is not working and it's only been a month since I bought it. I performed factory reset and charging it but it's right ear bud is not working. It's so shocking that is newly bought product is not working kindly solve this issue or replace it...
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Aagaz aarzoo
from Patna, Bihar
Apr 15, 2023
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Warranty product received incomplete one side buds received only not both side

Ticket id :31492225
A few days ago we booked warranty and our product was picked up by courier. And after 2 days email came that your warranty was rejected saying product damage. Then courier came and gave us box when open it If done, it had only one side buds. Then immediately we told your team the whole thing. We also shared the photo on email but your team refused. We got scammed. Through this platform, our This is the last effort,...
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F
Fahim akhtar0786
Apr 15, 2023
Apr 18, 2023
This thread was updated on Apr 18, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received one side buds only

The correct product has been dispatched from you. We understood but we have not received the correct product. We have the unboxing video from start to end. You check again and give our compensation otherwise we will go to court.
and. We have read your complete policies that's why I am saying. It is not written anywhere in your policy that you will send the wrong product to the customer....
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Lalit777
from Pune, Maharashtra
Apr 14, 2023
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Boat airdopes 621 Warranty claim rejected due to product damaged

Website:
www.boat-lifestyle.com/collections/bluetooth-wireless-headphones

I had sound disbalanced issues in the airdope 621, i brought from boat official website. I proceeded to claim warranty and gave the product to delivery partner and now after 1 day they mailed me that my claim has been rejected due to product damaged. I am sure the product wasn't damaged when I gave to the delivery patner for warranty process shipment....
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I had ordered boat 2airdopes. After doing first order they cancelled the order, then I ordered the product 2nd time they said that this product is not available for cash on delivery, it's prepayment, I was also done the prepayment of 2598, after 3days I got a mail that my order is cancelled since then after 7 days also they even not done the refund, and also they don't even try to solve the problem of issue of refund after doing a call to...
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