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boAt Complaints & Reviews

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Last updated Feb 20, 2024
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boAt reviews & complaints page 188

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G
Gamer VRR
from Mumbai, Maharashtra
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My product is boat rockerz 510 red/black

I have purchased boat rockerz 510 red/black on amazon on 18/12/2020 and it has disbalanced sound and i have claimed warrenty on 11/1/2020 and i have sent to boat company in mumbai but they replaced and sent me an old boat rockers 510 blue/black on 17/1/2020 i want red/black and the one boat has sent me has disorted sound problem so i claimed for warrenty but they have replyed me "YOUR COMPLAIN HAS BEEN succesfully closed what can i do now...
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E
Engineer Ali
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charging

Address:m177 sector 51, Mayfield garden

Not taking charging...
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A
annuJaiswal31
from Boisar, Maharashtra
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Customer care executive not interacting in a proper way

I had a complaint regarding my product not delivered on time. So, I called customer executives. Following are my experiences:
Experience 1: The person told me to contact their delivery partner because according to him it's not their concern, the number that I received was not working
Experience 2: The lady said it's not in my hand, I asked her so transfer my call to your higher authority, she kept me on hold till 25 min and...
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A
annuJaiswal31
from Boisar, Maharashtra
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Product not delivered by boat

I have ordered a product on 28/12/2020 but have not yet received. When I call their customer executives, they give senseless excuses. They are not ready to even commit when I am going to get my product delivered. Worst they are asking to call their shipment partner because according to them it's not their concern because the product is dispatched. When I call shipment partner they are telling kindly contact seller. Even customer care executives...
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K
Kishan Kishan
from Delhi, Delhi
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Boat rockerz 385 v2

Address:Dehliz Road victorya college Ludhiana West Subdistrict, Dehliz Road Victory college Ahmedgarh Punjab - 148021 Phone number: 7983307056, 8360921681

Battery problem sound problem...
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H
Hiren Sutaria
from Ahmedabad, Gujarat
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Boat Rockerz 400 Blue

Right headphone speaker doesn't work....
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Address:s For Imagine Marketing Private Limited: 501-B, Sri Guru Har Krishan Bhavan Charat Singh Colony, Chakala, Andheri(E) , Mumbai400093, Maharashtra,India
Website:www.boat-lifestyle.com

I have ordered a smartwatch (boAt Storm - Black) from boat website on 22nd December 2020. I have received the item on 27th December and on the next day due to some dead pixels in the display, I filed for a replacement.

On 30th December, they have picked up the product from me and I have received updates for few days indicating that it is on the way to service hub.

After 4th January, I have no update regarding...
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S
Sushant Paliwal
from Bengaluru, Karnataka
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One side is not working

Address:Q.No.4/89/7, In front of RK colony community hall, near Choti Puliya, Near KD law associates

How long its Gonna take as it's already been over a week now since the product arrived at the warehouse but since then no activity or any update has been initiated by your courier partner Xpressbees as I've already raised the issue regarding its delay several times, talked to customer care support numerous times but it seems No one is serious regarding the shipment of my product so either deliver my product by tomorrow or else initiate my...
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S
Sushma Salve
from Powai, Maharashtra
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Refund Not yet received

Placed a order on 4th Jan'21 but while making transaction found a error because of which order was not placed but amount got debited ...received a message of refund.

Had a conversation with customer care person, said will be refunded with in8-10 working days (of which I have call record also)...still not received...
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A
Akshaypanchal
from Saint Thomas Mount, Tamil Nadu
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Actual product not delivered in exchange

Address:mahadev tower, B -1003, Kandivali east

There is no update related to my Exchange product. My order id is #126631 and exchange request token id is 86041. in this ticket i had submitted both the product (Partypal 60 and Promotional free boAt mask). i have received back only Boat promotional free product as mask but there will be NO update on my actual product (Party pal 60).

Tried to connect with the Customer care executive and Sales team. they giving same answers...
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A
AKSHAD GANACHARI
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Replacement not received as of now.

My BoAt headphones were not working and that's why I asked for replacement.
I recieved a message after much time that it will be sent to the address.
Now I received a message stating that a unit has been dispatched on 7/12/2020 . Please look into it ....
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Am getting battery issue with my Boat rokerz255pro bluetooth device, as you can see in the attachment, its not getting charging, m not able to use this bluetooth anymore..its totally battery has bloated.
Pictures and Invoice attached for your reference.

Kindly approve the same....
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A
Ankit Dhiran
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7014558667

Address:Pansari bajar Jaisalmer Rajasthan

Battery issue...
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M
Mari S
from Powai, Maharashtra
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Not received product after making payment

Address:Imagine Marketing Services Pvt. Ltd., 2nd Floor, 19, 16, Hauz Khas Village, Deer Park, Hauz Khas, New Delhi 110016, India

I have ordered my product (Boat Storm) on their official website https://www.boat-lifestyle.com/ on 17th December 2020.

Till date i have not received my order. None of the company representatives are responding properly and no update on the delivery. They have simply said address is wrong and returned the product to warehouse last time. I have called and informed the courier boy on the location. They said that they will deliver...
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M
Meetandra Parsendiya
from Delhi, Delhi
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Left side speaker doesn't working during bluetooth connectivity

Address:DM-22/403 IBD HALLMARK CITY, KOLAR ROAD BHOPAL (MP) 462042 MOB- 8462826783

I was purchase boat Rockerz 450 Bluetooth Headset on 12/10/2020 but after one week Left side speaker doesn't working during bluetooth connectivity for this regard i was also go to bhopal service center but they told they are not able to any type help, you complain other way .that's whey i am complaining here. please resolve my complain .

h...
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I ordered for a replacement of boat nirvaana anc 1007 headphone. Ticket no 1858224. But today they have delivered a USB cable as replacement. Please provide proper product replacement....
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I purchased boat Airdopes on 27th November 2020 due to bluetooth connection issue i returned the product on 11th December 2020.its been 28 days now i haven't received the replacement product...
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M
maneprajyot
from Mumbai, Maharashtra
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Bluetooth Headphones not received

One side of Bluetooth headphone was not working properly, so i raised complaint product is picked on December 21, 2020, after tracking my shipment it shows reverse pickup received. Now 08 January 2021, its been 18 days still no update from boat. Nor received my replacement product. Customer care not responding for calls and mails. I have sent 4 reminders but bot reply from boat

Please help here i want my headphone as early...
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M
Mohan Ulasa
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About the product

One side of my Boat Rockerz 370 red has been broken within 3 weeks of purchasing.I have been not used it so far.I handled it with atmost care.Warranty claim is rejected by the company.I requested them atleast to repair.But they not accepted.The company should be responsible for this....
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Boat airdopes 171 had one side issue after one month o[censored]sage, so I made a complaint regarding replacement. Later I was assigned a ticket no of 1834058, then product was picked by them through XpressBees delivery on 3rd week of December 2020. But it was not updated in their complaint portal, still it shows product will be picked up soon. I can't resist this, so I e-mailed them about this issue. Then then replied by saying XpressBees had cancelled...
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