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Updated: Dec 3, 2025
Complaints 5741
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Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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boAt reviews & complaints page 192

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T
toxicop
from Powai, Maharashtra
Dec 31, 2020
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I have not received my product back yet.
My pickup was done on 10/6/20.Awb no.[protected] and i need my achknowlegement script for the same.
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    B
    boAt customer
    from Delhi, Delhi
    Dec 30, 2020
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    Address: Jammu
    Website: boat

    I registered a complaint in november and
    I called boat company so many times and then they update my status of ticket no 1734311 on 21 nov
    A replacement unit has been dispatched to the customer but my prosuct is not delievered to me after 5 to 6 days i call them and they say that in 72 hours your issue is resolved but my issue is not resolved i call them so many times after this but they only say we will update you status in 24 hours so many times i called them but their 24 hours are never come now about 1 and half month i spent and i am waiting for my boat stone grenade
    In 2020 i see a fraud company
    named
    boAt
    boAt customer support has been notified about the posted complaint.
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    Please deliver my product

    Boat stone grenade - Comment #3782636 - Image #0
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      L
      loveleen97
      from Powai, Maharashtra
      Dec 30, 2020
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      Left eardope is not working. please assist me
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        S
        Sameer1243
        from Delhi, Delhi
        Dec 30, 2020
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        Thier is a sound problem in boat 131 airdopes . The sound of left airdope is lesser than right one
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          S
          Shivamj3635
          Dec 30, 2020
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          The case of the ear dopes was a bit damaged snd there was connectivity issue, so i raised complaint on 18 december 2020 and product is picked on 23 december 2020, after tracking my shipment it shows whhandover 4 :04 pm, but I didn't got my product. Customer care not responding for calls and mails.

          Please help here i want my headphone as early as possible...
          Ticket no. Is - 81065
          AWB NO.[protected]
          +1 photos
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            P
            Pratikbiswas803
            Dec 29, 2020
            Resolved
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            Resolved

            I bought a BoAt bluetooth earphone.I registered complain for warrenty claim.After that it was picked up and ticket number is 1848629.Then it was reached BoAt service center on 24th December and it is mentioned that within 2 business days it will be inwarded.Today is 29th December but till now replaced product has not been issued and status is same till now.
            +1 photos
            Dec 30, 2020
            Complaint marked as Resolved 
            I got a sms with tracking number and it was mentioned that my product had dispatched.But tracking with that number I saw shipment was not ready for pick up.
            boAt customer support has been notified about the posted complaint.
            Dec 30, 2020
            Updated by Pratikbiswas803             I got a sms with tracking number and it was mentioned that my product had dispatched.But tracking with that number I saw shipment was not ready for pick up.

            View replies
            I got a sms with tracking number and it was mentioned that my product had dispatched.But tracking with that number I saw shipment was not ready for pick up.

            Replacement product has not been issued - Comment #3782169 - Image #0
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            I got a sms with tracking number and it was mentioned that my product had dispatched.But tracking with that number I saw shipment was not ready for pick up.

            Replacement product has not been issued - Comment #3795286 - Image #0
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            I got a sms with tracking number and it was mentioned that my product had dispatched.But tracking with that number I saw shipment was not ready for pick up.

            Why u doing that type of issue boat

            Replacement product has not been issued - Comment #3796014 - Image #0
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              I
              Indrajiit das
              from Delhi, Delhi
              Dec 29, 2020
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              Address: assam hailakandi

              I purchased boat rockers 550 but after some days it didnt work...claimed for warranty...but in return they gave boat rockers 560 tum logo ney ek bar bhi email nahi kiya ki boat 560 bhej rahey ho..i want refund now...take ur product and give my money back...aap log scam kasay kar saktay ho...ek bhi email drop nahi kiya...or agar koi madat nahi kar saktay then mujhey ek letter me likh kar dedijiye...😭😭😭😭
              +2 photos
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                S
                sehaj nanda
                Dec 29, 2020
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                I placed an order for boat storm smartwatch on 30th november. Got it delivered on 6th december. There was problem with the product so i sent it back for refund on 12th or 13th december. It is 29th december and i have not recieved refund yet.
                AWB Number is[protected]
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                  M
                  Mohan0377
                  Dec 29, 2020
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                  Airdopes 381 replacement and not yet received

                  I submitted my complaint regarding boat airdopes 381 not working properly And picked up for service on 15 th Dec, boat official website shows I will receive my product in 5 business days.
                  Today is 29 dec yet I not received my product not even a mail or reply...
                  +1 photos
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                  A
                  Akshay1999
                  from Delhi, Delhi
                  Dec 29, 2020
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                  Address: Sutar Galli Shivaji Peth Peth Vadgaon Kolhapur 416112

                  Ticket No 1840030
                  One Side Not Working.
                  Wh handover is only seen
                  No Product Delivered yet.
                  +1 photos
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                    L
                    Laxmi narayan 12
                    from Mumbai, Maharashtra
                    Dec 29, 2020
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                    Boat company is also giving service for red wood interactive products. And I have returned one of the red wood product before 5th December 2020. But still I didn't get the received one.
                    I have called so many times and post it in twitter but still not see any progress.
                    So please help me in best possible manner.
                    boAt customer support has been notified about the posted complaint.
                    Jan 01, 2021
                    Updated by Laxmi narayan 12                     Noone has contacted till now. They are also not bothering about your notification.
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                      A
                      anushi31
                      Dec 28, 2020
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                      I have brought these earphones in june and it has stopped working now.
                      Its been so long, almost 2 months since I complained yet nobody looked into it.
                      Either replace my product or repair it ASAP.
                      boAt customer support has been notified about the posted complaint.
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                        थ
                        थोरवे पाटलांचा ऋषी
                        Dec 28, 2020
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                        Address: Namdev Niwas,Shivaji Chowk Road,Vitawa kalwa, Thane400605

                        Name:- Rushikesh Thorve
                        Phn:- [protected]
                        I ordered the boat's airdropes. I received delivery today but it does not work on the left side, I am calling you very well but you do not get the call, please contact me immediately.
                        I am calling you, but I am just being told that our customers will answer you soon. I am calling you. Do you have any value or not, call me soon.
                        +1 photos
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                          T
                          tsakshi
                          from Delhi, Delhi
                          Dec 28, 2020
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                          I ordered Boat earpodes 121v2 on 30th November (Prepaid -999). 6-7 days later, product reached my city(Raipur CG). Delivery agent was continuously telling me for 4 days mam order is not yet assign to me. Suddenly on 5th day they told me that product has been misplace.
                          Then they cancelled my order and RTO initiated after 2 days.
                          On 21st Dec product reached to seller. Now from that day I have no idea where is my money or order.
                          No one reply me(Neither Boat executive not that delievry agent executive)
                          +4 photos
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                            B
                            BUNNY 009
                            from Delhi, Delhi
                            Dec 27, 2020
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                            Website: www.boat.com

                            I returned the watch they took that from me and it reach out to boat store on december 1 and now its december 27 still i didnt get my refund.
                            Nobody picks up the call in boat services and nobody is replying my mail
                            Im really disappointed from boat for being so late
                            boAt customer support has been notified about the posted complaint.
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                              H
                              Hemantw
                              Dec 27, 2020
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                              Product Name : Boat AirDopes 121 v2 Black
                              Order Number #106927 - Dec 4, 2020
                              Fulfilled December 10 2020 by Express Bees
                              Delivered On: 10 Sep 2020
                              Courier : XPRESSBEES SURFACE

                              Refund Requested : 17Dec 2020
                              Reverse Pickup Generated : 18 Dec 2020
                              RTO : 18 Dec 2020
                              Refund Ticket 80785

                              ZERO customer service.
                              A week pass by STILL refund not processed.
                              +1 photos
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                                G
                                Gabriel 27 Official
                                from Delhi, Delhi
                                Dec 27, 2020
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                                No one replies to my emails, not single person, I haven't recieved my package yet from 3 days it was supposed to be here on 26th December and it it is 27 today I am waiting for a week now. It was a Christmas gift to someone now who is answerable to that.
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                                  R
                                  Rocky Mishra
                                  Dec 27, 2020
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                                  Address: Adarsh nagar lalganj raebareli PIN 229206

                                  My product is boat rockerz 255 but boat company fraud to me given boat 255 change my product immedatily and take 25 day to replace my product cast iss 999 but this 599 its totaly wrongfraudd solve my problen nither i go to consumar forum ...Next day
                                  boAt customer support has been notified about the posted complaint.
                                  Dec 27, 2020
                                  Updated by Rocky Mishra                                   froud company, boat rockerz 255 ordered sound and connectivity problem baot replace boat give 599 rs b0at 255 its froud
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                                    T
                                    Tanya Guna
                                    from Delhi, Delhi
                                    Dec 26, 2020
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                                    It's been 3 to 4 days my order hasn't moved from Delhi. I ordered these airdopes in urgency.
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                                      A
                                      ARaut
                                      from Delhi, Delhi
                                      Dec 26, 2020
                                      Resolved
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                                      Resolved

                                      Product Name : BassHeads 242 - Black
                                      Order Number #49750 - September 12, 2020
                                      Fulfilled September 14, 2020 FedEx
                                      Delivered On: 22 Sep 2020
                                      Courier : XPRESSBEES SURFACE

                                      Refund Requested : 26 Sep 2020
                                      Reverse Pickup Generated : 11 Dec 2020
                                      RTO : 18 Dec 2020
                                      Refund Ticket #53915

                                      ZERO customer service.
                                      A week pass by STILL refund not processed.
                                      Jan 14, 2021
                                      Complaint marked as Resolved 
                                      Refund is processed. I didn't done anything extra. Their customer service is very slow. It will test your patience.
                                      boAt customer support has been notified about the posted complaint.
                                      Dec 29, 2020
                                      Updated by ARaut                                       Still refund not processed.
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