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Updated: Mar 2, 2026
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Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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boAt reviews & complaints page 195

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B
boAt customer
from Delhi, Delhi
Dec 30, 2020
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Address: Jammu
Website: boat

I registered a complaint in november and
I called boat company so many times and then they update my status of ticket no 1734311 on 21 nov
A replacement unit has been dispatched to the customer but my prosuct is not delievered to me after 5 to 6 days i call them and they say that in 72 hours your issue is resolved but my issue is not resolved i call them so many times after this but they only say we will update you status in 24 hours so many times i called them but their 24 hours are never come now about 1 and half month i spent and i am waiting for my boat stone grenade
In 2020 i see a fraud company
named
boAt
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Please deliver my product
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    L
    loveleen97
    from Powai, Maharashtra
    Dec 30, 2020
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    Left eardope is not working. please assist me
    boAt customer support has been notified about the posted complaint.
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      S
      Sameer1243
      from Delhi, Delhi
      Dec 30, 2020
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      Thier is a sound problem in boat 131 airdopes . The sound of left airdope is lesser than right one
      boAt customer support has been notified about the posted complaint.
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        S
        Shivamj3635
        Dec 30, 2020
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        The case of the ear dopes was a bit damaged snd there was connectivity issue, so i raised complaint on 18 december 2020 and product is picked on 23 december 2020, after tracking my shipment it shows whhandover 4 :04 pm, but I didn't got my product. Customer care not responding for calls and mails.

        Please help here i want my headphone as early as possible...
        Ticket no. Is - 81065
        AWB NO.[protected]
        boAt customer support has been notified about the posted complaint.
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          P
          Pratikbiswas803
          Dec 29, 2020
          Resolved
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          Resolved

          I bought a BoAt bluetooth earphone.I registered complain for warrenty claim.After that it was picked up and ticket number is 1848629.Then it was reached BoAt service center on 24th December and it is mentioned that within 2 business days it will be inwarded.Today is 29th December but till now replaced product has not been issued and status is same till now.
          Dec 30, 2020
          Complaint marked as Resolved 
          I got a sms with tracking number and it was mentioned that my product had dispatched.But tracking with that number I saw shipment was not ready for pick up.
          boAt customer support has been notified about the posted complaint.
          Dec 30, 2020
          Updated by Pratikbiswas803           I got a sms with tracking number and it was mentioned that my product had dispatched.But tracking with that number I saw shipment was not ready for pick up.

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          I got a sms with tracking number and it was mentioned that my product had dispatched.But tracking with that number I saw shipment was not ready for pick up.
          Reply
          I got a sms with tracking number and it was mentioned that my product had dispatched.But tracking with that number I saw shipment was not ready for pick up.
          Reply
          I got a sms with tracking number and it was mentioned that my product had dispatched.But tracking with that number I saw shipment was not ready for pick up.

          Why u doing that type of issue boat
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            I
            Indrajiit das
            from Delhi, Delhi
            Dec 29, 2020
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            Address: assam hailakandi

            I purchased boat rockers 550 but after some days it didnt work...claimed for warranty...but in return they gave boat rockers 560 tum logo ney ek bar bhi email nahi kiya ki boat 560 bhej rahey ho..i want refund now...take ur product and give my money back...aap log scam kasay kar saktay ho...ek bhi email drop nahi kiya...or agar koi madat nahi kar saktay then mujhey ek letter me likh kar dedijiye...😭😭😭😭
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              S
              sehaj nanda
              Dec 29, 2020
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              I placed an order for boat storm smartwatch on 30th november. Got it delivered on 6th december. There was problem with the product so i sent it back for refund on 12th or 13th december. It is 29th december and i have not recieved refund yet.
              AWB Number is[protected]
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                M
                Mohan0377
                Dec 29, 2020
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                Airdopes 381 replacement and not yet received

                I submitted my complaint regarding boat airdopes 381 not working properly And picked up for service on 15 th Dec, boat official website shows I will receive my product in 5 business days.
                Today is 29 dec yet I not received my product not even a mail or reply...
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                A
                Akshay1999
                from Delhi, Delhi
                Dec 29, 2020
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                Address: Sutar Galli Shivaji Peth Peth Vadgaon Kolhapur 416112

                Ticket No 1840030
                One Side Not Working.
                Wh handover is only seen
                No Product Delivered yet.
                boAt customer support has been notified about the posted complaint.
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                  L
                  Laxmi narayan 12
                  from Mumbai, Maharashtra
                  Dec 29, 2020
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                  Boat company is also giving service for red wood interactive products. And I have returned one of the red wood product before 5th December 2020. But still I didn't get the received one.
                  I have called so many times and post it in twitter but still not see any progress.
                  So please help me in best possible manner.
                  boAt customer support has been notified about the posted complaint.
                  Jan 01, 2021
                  Updated by Laxmi narayan 12                   Noone has contacted till now. They are also not bothering about your notification.
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                    A
                    anushi31
                    Dec 28, 2020
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                    I have brought these earphones in june and it has stopped working now.
                    Its been so long, almost 2 months since I complained yet nobody looked into it.
                    Either replace my product or repair it ASAP.
                    boAt customer support has been notified about the posted complaint.
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                      थ
                      थोरवे पाटलांचा ऋषी
                      Dec 28, 2020
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                      Address: Namdev Niwas,Shivaji Chowk Road,Vitawa kalwa, Thane400605

                      Name:- Rushikesh Thorve
                      Phn:- [protected]
                      I ordered the boat's airdropes. I received delivery today but it does not work on the left side, I am calling you very well but you do not get the call, please contact me immediately.
                      I am calling you, but I am just being told that our customers will answer you soon. I am calling you. Do you have any value or not, call me soon.
                      boAt customer support has been notified about the posted complaint.
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                        T
                        tsakshi
                        from Delhi, Delhi
                        Dec 28, 2020
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                        I ordered Boat earpodes 121v2 on 30th November (Prepaid -999). 6-7 days later, product reached my city(Raipur CG). Delivery agent was continuously telling me for 4 days mam order is not yet assign to me. Suddenly on 5th day they told me that product has been misplace.
                        Then they cancelled my order and RTO initiated after 2 days.
                        On 21st Dec product reached to seller. Now from that day I have no idea where is my money or order.
                        No one reply me(Neither Boat executive not that delievry agent executive)
                        boAt customer support has been notified about the posted complaint.
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                          B
                          BUNNY 009
                          from Delhi, Delhi
                          Dec 27, 2020
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                          Website: www.boat.com

                          I returned the watch they took that from me and it reach out to boat store on december 1 and now its december 27 still i didnt get my refund.
                          Nobody picks up the call in boat services and nobody is replying my mail
                          Im really disappointed from boat for being so late
                          boAt customer support has been notified about the posted complaint.
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                            H
                            Hemantw
                            Dec 27, 2020
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                            Product Name : Boat AirDopes 121 v2 Black
                            Order Number #106927 - Dec 4, 2020
                            Fulfilled December 10 2020 by Express Bees
                            Delivered On: 10 Sep 2020
                            Courier : XPRESSBEES SURFACE

                            Refund Requested : 17Dec 2020
                            Reverse Pickup Generated : 18 Dec 2020
                            RTO : 18 Dec 2020
                            Refund Ticket 80785

                            ZERO customer service.
                            A week pass by STILL refund not processed.
                            boAt customer support has been notified about the posted complaint.
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                              G
                              Gabriel 27 Official
                              from Delhi, Delhi
                              Dec 27, 2020
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                              No one replies to my emails, not single person, I haven't recieved my package yet from 3 days it was supposed to be here on 26th December and it it is 27 today I am waiting for a week now. It was a Christmas gift to someone now who is answerable to that.
                              boAt customer support has been notified about the posted complaint.
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                                R
                                Rocky Mishra
                                Dec 27, 2020
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                                Address: Adarsh nagar lalganj raebareli PIN 229206

                                My product is boat rockerz 255 but boat company fraud to me given boat 255 change my product immedatily and take 25 day to replace my product cast iss 999 but this 599 its totaly wrongfraudd solve my problen nither i go to consumar forum ...Next day
                                boAt customer support has been notified about the posted complaint.
                                Dec 27, 2020
                                Updated by Rocky Mishra                                 froud company, boat rockerz 255 ordered sound and connectivity problem baot replace boat give 599 rs b0at 255 its froud
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                                  T
                                  Tanya Guna
                                  from Delhi, Delhi
                                  Dec 26, 2020
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                                  It's been 3 to 4 days my order hasn't moved from Delhi. I ordered these airdopes in urgency.
                                  boAt customer support has been notified about the posted complaint.
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                                    A
                                    ARaut
                                    from Delhi, Delhi
                                    Dec 26, 2020
                                    Resolved
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                                    Resolved

                                    Product Name : BassHeads 242 - Black
                                    Order Number #49750 - September 12, 2020
                                    Fulfilled September 14, 2020 FedEx
                                    Delivered On: 22 Sep 2020
                                    Courier : XPRESSBEES SURFACE

                                    Refund Requested : 26 Sep 2020
                                    Reverse Pickup Generated : 11 Dec 2020
                                    RTO : 18 Dec 2020
                                    Refund Ticket #53915

                                    ZERO customer service.
                                    A week pass by STILL refund not processed.
                                    Jan 14, 2021
                                    Complaint marked as Resolved 
                                    Refund is processed. I didn't done anything extra. Their customer service is very slow. It will test your patience.
                                    boAt customer support has been notified about the posted complaint.
                                    Dec 29, 2020
                                    Updated by ARaut                                     Still refund not processed.
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                                      S
                                      sagar_parmar
                                      from Powai, Maharashtra
                                      Dec 26, 2020
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                                      I order my boat stone 1500 from its official website on 9th dec 2020 .its been more then 2 weeks and I still haven't received my product
                                      Order no- 110145

                                      The product haven't even shipped yet, I have continuously tried to get in touch with customer care but no one is responding. I have repeatedly dropped the email and constantly trying customer care number.

                                      I am frustrated and now want to cancel my order and get my refund
                                      boAt customer support has been notified about the posted complaint.
                                      Jan 06, 2021
                                      Updated by sagar_parmar                                       There is still no response from the company, nor they have shipped the product yet .. please follow up from your side
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