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Updated: Apr 8, 2026
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Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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boAt reviews & complaints page 195

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A
Adityatelikicherla
from Powai, Maharashtra
Jan 5, 2021
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I ordered boat storm black watch and I didn't get any refund amount till today my refund code is 69075
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    P
    Pratikbiswas803
    Jan 4, 2021
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    I registered a product and it reached your service center on 24th December.But till now the replacement product has not been dispatched.I got mail that the product dispatched.But with tracking number, I tracked and I saw that it had not been picked up by courier dut to shipment was not ready for pickup.
    boAt customer support has been notified about the posted complaint.
    Jan 04, 2021
    Updated by Pratikbiswas803     I raised a complaint and the product reached your service center on 24th December.But till now the replacement product has not been dispatched.I got mail that the product dispatched.But with tracking number[protected], I tracked and I saw that it had not been picked up by courier dut to shipment was not ready for pickup.
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      A
      abbigadu
      Jan 4, 2021
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      I was orderd an earphones on 20th dec 2020 but still i did not received any update from boat lifstyle.com . i cant cancel order also
      boAt customer support has been notified about the posted complaint.
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        S
        sambritto81
        Jan 4, 2021
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        Address: Boat

        I placed an order on jan 02.01.2021 and it’s been 4days but my order hasn’t been shipped. No response on customer care, Tickets. And whenever they reply on DM they assure that it will be dispatched in 7-10 days. This is being said since day 1 but no resolution has been provided. Please help me to get my order dispatched. Thanks!
        boAt customer support has been notified about the posted complaint.
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          S
          sambritto81
          Jan 4, 2021
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          Address: Boat lifestyle India

          Ordered boat rockerz 335 on 02.01.2021 .its almost 3 days still not dispatched yet .i have payed my money also...
          boAt customer support has been notified about the posted complaint.
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            L
            Lakshya_Sharma08
            Jan 3, 2021
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            Address: Mumbai

            I sent my boat earphones on 8 may 2020 for warranty claim for repairing, after 20-30 mails in this pandemic, i received my replacement on 21 june, but they sent me necklace in place of my boat earphones.
            So then after 10 mails they sent mail on 2 july for sending a fresh earphones and then on 10 july it reached to my city hub and at evening the status is showing that product is returned to the merchant (Imagine marketing) back without reaching me.
            Now company is not even attending calls and replying to mail. It's been 7 months but i haven't recieved my earphones.
            Please help me get my earphones back please.
            Ticket no-1079802
            boAt customer support has been notified about the posted complaint.
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              T
              toxicop
              from Powai, Maharashtra
              Dec 31, 2020
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              I have not received my product back yet.
              My pickup was done on 10/6/20.Awb no.[protected] and i need my achknowlegement script for the same.
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                B
                boAt customer
                from Delhi, Delhi
                Dec 30, 2020
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                Address: Jammu
                Website: boat

                I registered a complaint in november and
                I called boat company so many times and then they update my status of ticket no 1734311 on 21 nov
                A replacement unit has been dispatched to the customer but my prosuct is not delievered to me after 5 to 6 days i call them and they say that in 72 hours your issue is resolved but my issue is not resolved i call them so many times after this but they only say we will update you status in 24 hours so many times i called them but their 24 hours are never come now about 1 and half month i spent and i am waiting for my boat stone grenade
                In 2020 i see a fraud company
                named
                boAt
                boAt customer support has been notified about the posted complaint.
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                Please deliver my product
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                  L
                  loveleen97
                  from Powai, Maharashtra
                  Dec 30, 2020
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                  Left eardope is not working. please assist me
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                    S
                    Sameer1243
                    from Delhi, Delhi
                    Dec 30, 2020
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                    Thier is a sound problem in boat 131 airdopes . The sound of left airdope is lesser than right one
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                      S
                      Shivamj3635
                      Dec 30, 2020
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                      The case of the ear dopes was a bit damaged snd there was connectivity issue, so i raised complaint on 18 december 2020 and product is picked on 23 december 2020, after tracking my shipment it shows whhandover 4 :04 pm, but I didn't got my product. Customer care not responding for calls and mails.

                      Please help here i want my headphone as early as possible...
                      Ticket no. Is - 81065
                      AWB NO.[protected]
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                        P
                        Pratikbiswas803
                        Dec 29, 2020
                        Resolved
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                        Resolved

                        I bought a BoAt bluetooth earphone.I registered complain for warrenty claim.After that it was picked up and ticket number is 1848629.Then it was reached BoAt service center on 24th December and it is mentioned that within 2 business days it will be inwarded.Today is 29th December but till now replaced product has not been issued and status is same till now.
                        Dec 30, 2020
                        Complaint marked as Resolved 
                        I got a sms with tracking number and it was mentioned that my product had dispatched.But tracking with that number I saw shipment was not ready for pick up.
                        boAt customer support has been notified about the posted complaint.
                        Dec 30, 2020
                        Updated by Pratikbiswas803                         I got a sms with tracking number and it was mentioned that my product had dispatched.But tracking with that number I saw shipment was not ready for pick up.

                        View replies
                        I got a sms with tracking number and it was mentioned that my product had dispatched.But tracking with that number I saw shipment was not ready for pick up.
                        Reply
                        I got a sms with tracking number and it was mentioned that my product had dispatched.But tracking with that number I saw shipment was not ready for pick up.
                        Reply
                        I got a sms with tracking number and it was mentioned that my product had dispatched.But tracking with that number I saw shipment was not ready for pick up.

                        Why u doing that type of issue boat
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                          I
                          Indrajiit das
                          from Delhi, Delhi
                          Dec 29, 2020
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                          Address: assam hailakandi

                          I purchased boat rockers 550 but after some days it didnt work...claimed for warranty...but in return they gave boat rockers 560 tum logo ney ek bar bhi email nahi kiya ki boat 560 bhej rahey ho..i want refund now...take ur product and give my money back...aap log scam kasay kar saktay ho...ek bhi email drop nahi kiya...or agar koi madat nahi kar saktay then mujhey ek letter me likh kar dedijiye...😭😭😭😭
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                            S
                            sehaj nanda
                            Dec 29, 2020
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                            I placed an order for boat storm smartwatch on 30th november. Got it delivered on 6th december. There was problem with the product so i sent it back for refund on 12th or 13th december. It is 29th december and i have not recieved refund yet.
                            AWB Number is[protected]
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                              M
                              Mohan0377
                              Dec 29, 2020
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                              Airdopes 381 replacement and not yet received

                              I submitted my complaint regarding boat airdopes 381 not working properly And picked up for service on 15 th Dec, boat official website shows I will receive my product in 5 business days.
                              Today is 29 dec yet I not received my product not even a mail or reply...
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                              A
                              Akshay1999
                              from Delhi, Delhi
                              Dec 29, 2020
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                              Address: Sutar Galli Shivaji Peth Peth Vadgaon Kolhapur 416112

                              Ticket No 1840030
                              One Side Not Working.
                              Wh handover is only seen
                              No Product Delivered yet.
                              boAt customer support has been notified about the posted complaint.
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                                L
                                Laxmi narayan 12
                                from Mumbai, Maharashtra
                                Dec 29, 2020
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                                Boat company is also giving service for red wood interactive products. And I have returned one of the red wood product before 5th December 2020. But still I didn't get the received one.
                                I have called so many times and post it in twitter but still not see any progress.
                                So please help me in best possible manner.
                                boAt customer support has been notified about the posted complaint.
                                Jan 01, 2021
                                Updated by Laxmi narayan 12                                 Noone has contacted till now. They are also not bothering about your notification.
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                                  A
                                  anushi31
                                  Dec 28, 2020
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                                  I have brought these earphones in june and it has stopped working now.
                                  Its been so long, almost 2 months since I complained yet nobody looked into it.
                                  Either replace my product or repair it ASAP.
                                  boAt customer support has been notified about the posted complaint.
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                                    À
                                    थोरवे पाटलांचा ऋषी
                                    Dec 28, 2020
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                                    Address: Namdev Niwas,Shivaji Chowk Road,Vitawa kalwa, Thane400605

                                    Name:- Rushikesh Thorve
                                    Phn:- [protected]
                                    I ordered the boat's airdropes. I received delivery today but it does not work on the left side, I am calling you very well but you do not get the call, please contact me immediately.
                                    I am calling you, but I am just being told that our customers will answer you soon. I am calling you. Do you have any value or not, call me soon.
                                    boAt customer support has been notified about the posted complaint.
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                                      T
                                      tsakshi
                                      from Delhi, Delhi
                                      Dec 28, 2020
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                                      I ordered Boat earpodes 121v2 on 30th November (Prepaid -999). 6-7 days later, product reached my city(Raipur CG). Delivery agent was continuously telling me for 4 days mam order is not yet assign to me. Suddenly on 5th day they told me that product has been misplace.
                                      Then they cancelled my order and RTO initiated after 2 days.
                                      On 21st Dec product reached to seller. Now from that day I have no idea where is my money or order.
                                      No one reply me(Neither Boat executive not that delievry agent executive)
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