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boAt Complaints & Reviews

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Last updated Feb 20, 2024
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boAt reviews & complaints page 195

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Ordered airdopes from boat website on 5th December and it's been 1 day and I have not even received a order ID through mail or phone number. Customer care number is not reachable. I now want to cancel it but unable to do so and no communication can be made with their customer care . I want a refund.Its showing No order ID .
Payment was made through BHIM UPI .
Please solve my issue ASAP . I would be highly obliged to you . THANK...
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A
Arnab2197
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Boat denied to give my replacement product

Address:Mumbai
Website:www.boat-lifestyle.com

I had raised a complaint on 25th may 2020 about my defective earphone replacement. The product was picked up on 7th june 2020. It was mentioned in the mail that I would receive the product within 10-15 days. Also when I am trying to track my product through xpressbees it was showing no data found even after giving the correct AWB number. It's already 9 months, but I haven't received any mail, sms or the product. I called them several times...
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Raghavph
from Chennai, Tamil Nadu
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Airdopes 412 Blues - Earphones & charging case missing

With reference to order # 92461, placed during the Black Friday sale,
on the BoAT website, on the 27-Nov, for Airdopes 412 Blue, i received the package on 3-Dec. But on checking the same, found that the bubble wrap packaging was already opened & in the box, earphone itself with the charging case was missing. Other things in the box like marketing material, charging cable & earplugs were found to be intact. A ticket was logged for...
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Soorajvinod
from Hāora, West Bengal
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Boat air dopes 100 replacement not received

It's been around 5 months since I asked for a replacement.I haven't got a replacement yet and I've contacted them through their official instagram account after a month.They were also fraud as they kept saying they'll contact me within a week and all, but they never do .Alot of people have been cheated by them please take suitable action....
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Ankitt98
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment successful. Order id not rrceived . nonresponse from customer care.

I ordered airdopes from boat website on 5th December and it's been 1 day and I have not even received a order ID through mail or phone number. Customer care number is not reachable. I now want to cancel it but unable to do so and no communication can be made with their customer care . I want a refund.Its showing No order ID .
Payment was made through BHIM UPI .
Please solve my issue ASAP . I would be highly obliged to you ....
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Ankitt98
from Powai, Maharashtra
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No response from Boat . Amount deducted .

I ordered airdopes from boat website on 5th December and it's been 1 day and I have not even received a order ID through mail or phone number. Customer care number is not reachable. I now want to cancel it but unable to do so and no communication can be made with their customer care . I want a refund.Its showing No order ID . I can't even track it . Very much disappointed.
Payment was made through BHIM UPI .

Please solve...
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Sampath Komarapalayam
from Powai, Maharashtra
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Order paid but not shipped

I'm ordered boat rockerz 235v2 Bluetooth earphone for rs769 in black Friday sale on 29th November 2020 but after 7 days order didn't shipped until now now that product price was hiked ₹1199 i want my order quick or i want full refund of rs₹1199
My order id #101523...
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T
Tanvi Gaikwad
from Powai, Maharashtra
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Airdopes 201 Red

Battery issue...
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Tejas Bhardwaj
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Not yet shipped help me please

Address:Banglore or Maharashtra
Website:www.boat-lifestyle.com

I have my Order placed on 30th November but I have not yet got any updates still now...
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H
Harish Murugesan
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Airdopes 402

Airdopes 402...One side not hearing issue...
My replacement product issued on 26/11/2020..
BUT still I did not receive any update in ticket status...
10days no update in ticket status

MY TICKET NUMBER - 1745881

Please take necessary steps to resolve my issue......
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Ayrusmac Mavles
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Not yet shipped

I have my Order placed on 30th November but I have not yet got any updates still now...
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V
vankadaru
from Bengaluru, Karnataka
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Boat -Headset,Airdopes service issue

Hello,

There are 2 complaints .

1. Ticket no 1647393:
Airdropes not working one month later it got delivered.
Ticket has been created on October 13th, , 2020. Picked by Boat team on Oct15, 2020.
Product has been delivered on Nov 22nd, 2020 with out any accessories.
Still waiting for them as no action from Boat team...

2. Ticket no : 63717. New Boat headset was purchased...
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G
gyanendra9713
from Powai, Maharashtra
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Replacement not issued during warranty

Address:Imagine Marketing Private Limited C-255, 2nd Floor, Guru Gobind Singh Industrial Estate, Next To Jay Coach, Off W.E.Highway, Goregaon (E), Mumbai - 400 063. India

Dear sir,
My product complain ticket no is 1438485 registered on 21st august-2020 during my warranty period and still my replacement not issued to till date.
after so many call in customer care and emails no positive response get from boat.
So please requested to you that resolve my issue screen shot of the same attached....
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Hlo.
With a heavy heart, I am writing my concern to you.

I am a customer of boat 103 blutooth headphones.

So, on 1st week of November, I issued a warranty.
And on November, you've received my warranty product .

Then you successfully recieved it on 18 November and issued a replacement and got an update that the product will be dispatched in 5 days. But till now (4 December) I've not...
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Gunda Ramalinga
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Company is not sending the spare parts . That required for my repair.

Address:6-26, Kesavanagar, Dharmavaram, 515671
Website:Iimaginemarketing.freshdesk.com

I have registered a complaint on 27th Oct 2020 about boat aavante 1500 sound bar . The engineer visited my house and ordered new spares, yet today is 3rd of December 2020 the company is not spares to required for my repair....
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Bhavesh Borkar
from Powai, Maharashtra
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Replacement not received yet. It's been 2 months now

Dear team i m Bhavesh Borkar from Panvel. I bought boat rockerz 450 bluetooth headphones from Amazon which having 1 years warranty. After few months it has connectivity issues. I register a complaint on boat website. They sent a courier partners to pick the product and its received by their team. It has been 2 month still i am waiting for my headphones They having only one customer service number and they are not answering any calls on that...
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Suparna Sreedhar
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171

I have bought the item online 1 month back and I used it only a few times... But I am not able to charge the airdope now... Indicator doesn't work and the ear buds are not getting on......
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Asthaa
from Powai, Maharashtra
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Wired earphones boat bassheads 242 lime

I have boat basheads 242 lime now it doesn't work and comes under warranty duration so i thought to register a complaint against it but now i am not able to do so as it shows the address of their centre and not proceeding further...plz do something asap...
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Address:724 prem ganj sipri bazaar jhansi

Please help me My ticket no is 1778936...
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aswina
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Type C cable not sent back

Address:Taiparambill House, Pattanakad p.o, cherthala. 688 531

I registered a complaint for a slow charging issue under the ticket 1716152(name: Aswina Asokan) on Nov 4th. I wasn't sure whether the issue was with adapter or the cable.

I packed both the items in the same pack, the same one in which i got from flipkart. I was provided with a replacement and got a new adapter on Nov 28th but didn't get the Type C cable back. The replaced product (adapter) was shipped back to me even in the...
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