boAt Complaints & Reviews

Boat rockerz 235v2: delevery date 31/10/2020

Not working when i press start button, its not start. suddenly its stops working. after long press of start button, bluetooth not starting.
so i requst you to pickup this bluetooth and replace it.

My product was boat rockerz 510(Bluetooth connection) and it was not switching on I claimed my warranty and my product was picked but after replacement my product changed I got simple product without Bluetooth connection and operating bottoms and accesories

I return the product of feb 22 2020. replace isssed for march 3 rd 2020 but not deleviry in my product .. my ticket number is 994336

One ear phone is working other one is not. its been 6 months since I purchased.

I have ordered boat tws airpodes, forgot the model having order id 111281 on 10th dec 2020 and till now my order is not shipped and have no tracking history...Its totally disgusting..When i tried customer care they have not answer my calls

I placed my order from boat website on 27th November2020 (Order Id: 92989).
It's not delivered and there is no way to raise a complaint.

Customer service number never goes through to the customer service executive, after waiting in queue for few minutes, it disconnects with a message 'all executive are busy we will call you back', its been over a week I am trying to reach customer care.

The web page never enables the option to submit the request.
Not sure how to reach them.

One side of my ear phone was not working, so I had to replace the implant.15 days have passed but still no news came from his side

They are not at all responsible. they are not even answering the service center calls. and if they are picking the calls they will just disconnect it after hearing you concern an doing nothing about it.

I have ordered boat airpodes from boat website directly on sale upto now the product is not shipped at least or no status of the product when I track the product it shows the order is not available but I can see the same order id in the website and boat mobile app. Order id is 112753 and it was ordered on dec 11 2020. Upto now no response from boat not able to send email to given address or call customer care service number. When can I expect...

I have purchased the boat earpod through Amazon but now one side it's not working light in blanking on it kindly check in to this issue and do the needful

Since my bluetooth is not working I have raised complaint then they collected the bluetooth from me on June 8 and assigned me a ticket id 1157604 and said we will return you in 10-15 days but it's been 6 months .whenver we call or mail no response from them at all

Hello Support Team,

I am finding it very difficult to get a support team and hence the email.

The product replacement due to a faulty earphone that we received is an incorrect one. This could be due to the invoice that we sent were 2 pages and the first page is what the team referred to. The person who collected the replacement did ask about it and we clearly told him it is the second one which the team should refer to as we uploaded both the invoices. Additionally, the product that was picked could be identified, so we are not sure how this could have happened.

Please take a look into this matter and replace it with the correct product.

Details:
The replaced product that we received: BOAT 102 WIRED HEADSET.
The product that we should have received in replacement: BOAT 103 BLUETOOTH HEADSET

The replacement took 10+ days and that too a different product. Now, we will have to wait for another 10+ days to get this original one. I am sorry, but we are not happy with the proceedings. Nevertheless, we would like to get this as soon as possible as we procured this for online classes.

I even sent an email with invoice details but received no responses. Was never able to reach the phone. It says they are busy with other customers.

Ticket no-1759600

Thanks

I had purchased a Boat Stone 200 from the Official Boat Website.

The marketing is so bad that it is not clear on your website, if Stone 200 or 200A has Alexa built in.
However, I tried returning the product.

1. The reverse pickup took 20 DAYS
2. The reverse pickup was held on 26 OCTOBER 2020 and today is 14 DECEMBER 2020. Still no news of MY REFUND!!!

The worst Experience. Thought Ill try an "INDIAN BRAND" but had the worst experience.

The joke is that "BoAT" markets itself as *fast and efficient service* !!! XD

I have ordered boat rockerz airdopes 441 there is no update on shipping and no response from costumer care

WHEN I CALLED SOME ONE AND CONNECTED BY BLUTOOTH complete Voice repated in blutooth. and second auto disconected blutooth when called some one.

Dear sir,
we have ordered boat 235v2 order no #101622 and ordered date 29.11.2020, but why order not dispatched till now. feel free to contact mobile no - [protected] and email- [protected]@gmail.com
please treat it as on urgent basis because 15 days has been passed.
thanks & regards
rahul chaudhary

Hopeless service
Delivery takes a lot of time

Replacement my boat airdopes 412 nd send me boat airdopes 441 please give me my airdopes

I purchased Boat Rockerz 450 recently(2-3months before) from flipkart
firstly i replaced them due to connectivity issue and low sound quality then i visited again at Boat service center in Kalkaji again because of sound leak problem and when they replaced the headphones now again connectivity issues are there. what the hell is happened with Boat products, every single piece has one or other problem and they don't even fetch us and collect the product. we have to go to the center and do the deed required. I am very dissapointed with the service .

The warranty is for 1 year and it is been 4 months iam facing issues in one side of the earphones iam trying to register a complaint but the boat website is not at all taking the complainant iam facing issues and want a replacement the customer service is not at all responding