boAt Complaints & Reviews

I have boat basheads 242 lime now it doesn't work and comes under warranty duration so i thought to register a complaint against it but now i am not able to do so as it shows the address of their centre and not proceeding further...plz do something asap

Please help me My ticket no is 1778936

I registered a complaint for a slow charging issue under the ticket 1716152(name: Aswina Asokan) on Nov 4th. I wasn't sure whether the issue was with adapter or the cable.

I packed both the items in the same pack, the same one in which i got from flipkart. I was provided with a replacement and got a new adapter on Nov 28th but didn't get the Type C cable back. The replaced product (adapter) was shipped back to me even in the same package I sent.

I'm still vague about the whereabouts of the Type C white cable. I wan"t informed if there was an issue with the cable. Please return it as soon as possible.
Reach me at [protected]@gmail.com or [protected]

My token no is 1163304 i had sent my boat wired earphones for warranty claim 6 month ago but i did not get any responds from boAt care. i have called so many time but not get any response.

I have cancelled and returned the product but yet there is no response from boat team,

Neither they reply to emails nor attend calls

No one responds to This +91-[protected] number at all.

My ticket is 67445

Don’t neglect the customers this way, refund the amount immediately

Just after 3 months left side speaker isn't working. It defects and only one side is audible now, so i want a replacement.

I bought boat stone 650 from the boat website on 27 Nov and it's been 3rd day but the order is yet to dispatch, there is no clue when the order will be delivered please provide information regarding delivery status
I'd :- 92742...

My bluetooth earphone had distorted noise when i hear...So, I requested for replacement of my Boat Rockerzz 255F. Order was picked up by XPRESSBEES on 17th of oct, 2020 and delivered to the boat on 21st of october. But I did'nt get any update from them. Its already 1 and half months...Kindly pls resolve this case

It has been 87 days since boat promised that my replaced product (due to defect under warranty period ) was dispatched for the first time. They did so 2 times by Delhivery and 1 time by Expressbee.
Surprisingly in all the cases I never received a single call or text regarding my delivery or why it's not getting delivered. and in latest dispatch the tracking Id they have sent me was invalid.
It seems clear that they are making me fool.
Furthermore I tried calling them multiple times neither they Recieved the call nor bothered to call me back.
Coming to mail, they sometimes reply after 3-4 days or more with the same copied text apologizing for the same but not bothered to reply anymore.
If they are unable to provide the service, they should refund the current selling price of the same with the interest for delay. Otherwise, I will be moving consumer forums and they have to pay heavy compensation for the mental agony bcz of them.

My ticket I'd is 1728055 my replacement product didn't get till today.
They said November 12 with in 5 days we will dispatch but till now not dispatched and no updates from your customer support teams didn't give me reply
Pls kindly dispatch my replacement product as soon as possible.

I have ordered Airdopes 131 from the official Boat website and I got damaged airdopes, than I requested for exchange the item, damaged airdopes already picked up from my place but haven't get new airdopes, It's been more than 3 weeks . I tried to call the customer support lots of times but no response from them. Pls have a look into this pls.
I'm attaching the screenshot below, I have only these proofs. I tried to get invoice to raised the complaint but couldn't because boat official website not provided invoice as other E-commerce platform provide after payment. Pls help me

Hi,

I am using Boat Avanti Sound bar 2000 which gave the woofer problem within warranty period and I have also logged the complainant 1664633 within warranty period. Service engineer visited twice and informed they will replace the motherboard. But now they are saying it is not under warranty. Called customer care several times but no proper response. It is been 40 days without resolution.
Very much disappointed with the service they are providing.

Lift sight earphone not working properly
Sometimes they have lost of connect

Boat 103 bluetooth heatset

One side of the headset is not working. So i registered for replacement and the send it to service centre . Still now i didnt get it back and no updates about replacement of my headset. Kindly check it and give back my headset.
Ticket No -1728055

My ticket I'd is 1711584 my replacement product didn't get till today.
They said November 12 with in 5 days we will dispatch but till now not dispatched and no updates from your customer support team
They always telling like with in 2 days we will dispatch
Pls kindly dispatch my replacement product as soon as possible

My ticket number is 1711584 it already takes 23 days the process was started in November 12 the product will issue with in 5 days but till Now they didn't issue the product always the customer support team telling like that with in two days we will dispatch the product

I ordered airdopes from boat website on 24th November and it's been 2 days and I have not even received a orded ID through mail or phone number. Customer care number is not reachable. I now want to cancel it but unable to do so and no communication can be made with their customer care . I want a refund.
Payment was made through Amazon pay

I have called so many times to boat customer service but they didn't take any call. They had took my boat headphone boat rockerzz 255 ragging red, but haven't delivered me replacement product yet. My ticket number is 1472461. On tracking via the ticket no. It displays that "whhandover" every time.

24 November 2020 Replaced product dispatching in 5 business days.

Your Ticket Status :
# Date Status
1 24 November 2020 Replaced product dispatching in 5 business days.
2 9 September 2020 Replacement product issued.
3 5 September 2020 Product has been inwarded at our service hub and is in testing phase now. It usually takes 2 business days to complete.
4 31 August 2020 Product pick-up generated for servicing or replacement. It will get picked up within 4 business days.
Track Your product
5 31 August 2020 Approved. Product pick-up request will get generated in 1 business day.
6 29 August 2020 Pending. It will get updated within 2 business days.

I have tried to contact the helpline no. [protected] but this no. Is always get a busy tone.

On 10th july 2020, i purchased one of your headphones 'Boat Rockerz 380' through the official website of boat. It was delivered to me after some days, but had no invoice and absolutely no packing, felt like just bought from an nearby shop and delivered. But i didn't had any issue at that time and started using the headphones...and i loved it!!!
But, few days back(20 nov 2020), my headphone's bluetooth stopped working, it was not turning on even it was fully charged. I waited and tried for few days but it was not turning on! So i went to file a complaint on your website about it, but it needs an invoice of it and now i felt the need of that invoice which was never delivered to me. So couldn't file a complaint. But trust me, i'm a geniune buyer. Though i'm not having any invoice, but u may have my order in your records...pls do something, Coz i trusted Boat so ordered this headphone!!!
Name : Avnish Laxman Kshirsagar
You may contact me through @[protected]@gmail.com

Dear Sir, I have bought 2 packs of boat wired earphones that is boat bassheads 228 blue.And in box when it comes to me the two earphones of 228 model is not there only 1 earphones is 228 and another one is of bassheads 225 model. That was wrongly delivered to me.So please give me the replacement of my original product of boat bassheads 228 blue as soon as possible.