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www.boat-lifestyle.com
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Updated: Apr 8, 2026
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Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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boAt reviews & complaints page 197

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Y
Yogeeraj Gawale
Dec 21, 2020
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Address: Imagine Marketing Pvt. Ltd. 501-B, Shri Har Krishan Bhavan, Charat Singh colony road, Chakala, Andheri East, Mumbai-110093

I ordered boat rockerz 265v2 and boat rockerz 450 along with the free item boat progear b20 on 12 December 2020. My order got split in two 1st part(boat 265v2 + Progear) and 2nd part(boat 450). The 1st part never got dispatched and the 2nd part which was dispatched got "lost". I tried calling their customer support but failed to reach them as every time I called I was left in a queue and never reached them. I want to cancel the product now and get the refund but there is no option to cancel on their website. I tried messaging them on Instagram but the person always says "We have escalated your complaint and you will get a resolution " which never happened. please help me getting my money back
boAt customer support has been notified about the posted complaint.
Dec 21, 2020
Updated by Yogeeraj Gawale Also when I mailed the delivery company chosen by boat i.e. Xpressbees with my tracking id provided by boat they say "We regret to inform you that, the said shipment is not traceable in our network. We would request you please contact your respective client for further assistance". It makes me think did boat even tried to deliver my product or did it made a fake delivery status.

Dec 21, 2020
Updated by Yogeeraj Gawale Order ID: 114949
Dec 25, 2020
Updated by Yogeeraj Gawale They have not given me any refund yet
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    S
    shivam1024
    Dec 21, 2020
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    I've ordered boat bassheads on 19th december and order didn't even shipped yet nor they given me any expected date for delivery
    order id :124432
    boAt customer support has been notified about the posted complaint.
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      H
      Harsh Chandekar
      Dec 20, 2020
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      I placed order on 13 december.
      It's been a week and I brought 5 products from boat, they said it will be delivered in 3 packages .
      i received 2 packages but there is no update for the 2nd package till now.
      not even 1 movement in 7 days .
      Also i wanted to know that return policy is 15 days after receiving the item or 15 days after placing the order.
      I am very unsatisfied with this .
      please help me out.
      here is attached order id bill and order
      boAt customer support has been notified about the posted complaint.
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        S
        Sonu Waghmare
        Dec 20, 2020
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        Resolved

        I did not receive tracking code or any information about my order from boat.
        I ordered boat bassheads 172 on 17 December but till now on 20 December no reply or even a message from boat.
        Dec 22, 2020
        Complaint marked as Resolved 
        They placed my order yesterday on 21 December.today 22 dec my order is now out for pickup at bhiwandi then they will ship my order.estimated delivery date is 27 December.thank you very much for your help consumercomplaints team You solved my problem in only 1 day
        boAt customer support has been notified about the posted complaint.
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          G
          Geetavi
          from Delhi, Delhi
          Dec 18, 2020
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          I have ordered boat bass heads 100 earphones on 15.12.2020. Till date my order is undelivered. Its about 4 days to complete. I want to know the status of my order otherwise i will cancel this order and return my money
          boAt customer support has been notified about the posted complaint.
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            I
            Indu goswami
            from Delhi, Delhi
            Dec 18, 2020
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            Through the medium of this mail I have concern regarding the refund.I didn't get my money yet.Please refund my money as soon as possible.Here I am sharing the invoice and pick slip. Check it carefully and share me status of my refund.Boat gives the pathetic service . I connect to Boat site multiple times regarding to check my status of refund...But unable to connect .Very bad service ...seriously ...fed up...

            Thanks & Regards
            boAt customer support has been notified about the posted complaint.
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              P
              pradeepsekar
              Dec 18, 2020
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              I ordered the product on 6 Nov 2020
              Delivered on 9 Nov 2020
              Returned on 12 Nov 2020
              Delivered to your warehouse bhiwandi on 18th Nov 2020,
              Refund not yet processed. i raised many complaints regarding refund. It's Over a month now still I am being told have patience it will be done very soon
              new ticket number issued on 13th December 2020
              is 1832859.
              Order no 74894
              Ticket No 1794802
              boAt customer support has been notified about the posted complaint.
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                S
                Sai Vikhyath
                from Delhi, Delhi
                Dec 18, 2020
                Resolved
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                Resolved

                I placed an order on Dec 12 and it’s been a week but my order hasn’t been shipped. No response on customer care, Tickets. And whenever they reply on DM they assure that it will be dispatched in 7-10 days. This is being said since day 1 but no resolution has been provided. Please help me to get my order dispatched. Thanks!
                Dec 26, 2020
                Complaint marked as Resolved 
                boAt customer support has been notified about the posted complaint.
                Dec 18, 2020
                Updated by Sai Vikhyath                 Payment had been made while placing the order.

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                  S
                  Shanmugasundaram Nachimuthu
                  from Delhi, Delhi
                  Dec 18, 2020
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                  Address: 1/205, Near Govt school, Nambiyamuthur, Kanjampatti , pollachi , TN - 642003

                  Hi,

                  I ordered a headphone from https://www.boat-lifestyle.com/ on Dec, 7th.

                  Product not delivered yet. no clear contact info to reach them to enquire on this.

                  As per tracking, it's stuck in near town Coimbatore for more than 5 days which is closer my town abt 40 kms.
                  boAt customer support has been notified about the posted complaint.
                  View replies
                  No resolution yet . Please check delivery where is the part is
                  Reply
                  No delivery yet . Pls check .
                  Reply
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                    S
                    [email protected]
                    Dec 18, 2020
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                    Boat rockrezz 335 maine boat ki site purchase kiya tha.. nose cancellation khrb aur audio quality khrb wajh se return kiya tha bt abhi tak is product ka ticket number aur na hi current status show ho rha hai.. please provide to tickets number aur current status aur refund ka liye dal rkha hai 2 month ho chuke hai contact no [protected]
                    boAt customer support has been notified about the posted complaint.
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                      R
                      Raviii Varma
                      from Hyderabad, Telangana
                      Dec 18, 2020
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                      I have purchased boat air dopes 441 pro on Dec 11 2020 order I'd 113535 till now status is not updated nor able to contact company please help me with my order.
                      boAt customer support has been notified about the posted complaint.
                      Dec 18, 2020
                      Updated by Raviii Varma                       I haven't received any update from customer support. Please reply asap.
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                        S
                        Sumanth Sunkaraneni
                        from Delhi, Delhi
                        Dec 17, 2020
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                        I have ordered boat air dopes 441 pro on Dec 13 2020 order with order ID: 117369...

                        Still it didn't get shipped... I'm unable to customer care also... Please help me with my order delivery...
                        boAt customer support has been notified about the posted complaint.
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                          P
                          Priyanshu800
                          from Delhi, Delhi
                          Dec 17, 2020
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                          Address: K nagar

                          One side not working
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                            E
                            Enkay09
                            from Delhi, Delhi
                            Dec 17, 2020
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                            Order id:-
                            hello sir/mam,
                            I requested to return a product on 5th Dec 2020 and the courier boy took the product on 11th Dec 2020 . The product has reached its destination on 13th December 2020 but I have not received my refund yet. Kindly provide me my return as soon as possible.

                            Order Number :- 93466

                            Ticket Number :- 74386

                            I hope to get a reply from you soon. Thank you.
                            boAt customer support has been notified about the posted complaint.
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                              S
                              S K Doot
                              from Delhi, Delhi
                              Dec 17, 2020
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                              I have purchased boat air dopes 441 pro on Dec 13 2020 order I'd 116411 up to now status is not updated nor able to contact company please help me with my order or refund the amount
                              boAt customer support has been notified about the posted complaint.
                              View replies
                              Hi,

                              I am facing same issue. I did order Boat headphone via https://www.boat-lifestyle.com/

                              Order not delivered even after expected delivery time. No proper contact to reach Boat customer care team

                              Order ID : 108663
                              Reply
                              sambritto81's reply, Jan 4, 2021
                              Bro what happened did you got the order now?
                              hi did you get the solution?
                              Reply
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                                J
                                Jignesh1234
                                Dec 17, 2020
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                                Website: www.boat-lifestyle.com

                                I purchased a Bluetooth wireless earphones from Boat. But due to quality issues I returned it and asked for refund. The product was picked up on 13th November 2020 and it reached thrit Bhiwandi warehouse on 17th of November 2020. I have complained to them about the refund but still the refund is not being made from their side. Please help me with this issue as soon as possible.
                                boAt customer support has been notified about the posted complaint.
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                                I ordered the product on 5 Nov 2020
                                Delivered on 9 Nov 2020
                                Returned on 13 Nov 2020
                                Delivered to your warehouse 17 Nov 2020
                                Refund not yet processed...It's Over a month now still I am being told have patience it will be done very soon.
                                Order no 78040
                                Ticket No 65384
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                                  C
                                  chanchal soni
                                  Dec 16, 2020
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                                  I haven't received any update for my replacement.
                                  boAt customer support has been notified about the posted complaint.
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                                    T
                                    Tripti Grover
                                    Dec 16, 2020
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                                    I was placing order for boat rockers worth 1350 rs on boat official app and order was not confirmed and amount got deducted through my Upi. There is no details from company’s end and no customer care to get the details
                                    boAt customer support has been notified about the posted complaint.
                                    Dec 17, 2020
                                    Updated by Tripti Grover                                     It is wrongly marked as resolved, no action has been taken. I have neither received any call nor email from the company
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                                      R
                                      Rupesh Bhati
                                      Dec 16, 2020
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                                      Address: Thane west

                                      I hav ordered boat airdopes 441pro on 14 December 2020 n still its not shipped n delivered to me .i also tried customer service bt no response from them. I hav also done d payment of dis.
                                      boAt customer support has been notified about the posted complaint.
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                                      I’m facing the same issue.I also ordered boat airdopes 441 pro
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                                        N
                                        Nagabhushan R
                                        Dec 16, 2020
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                                        Address: New yedlapur, shaktinagar Raichur 584170

                                        As boat bassheads 103 headphones are not working properly. So I request you to solve the problem as soon as possible.
                                        boAt customer support has been notified about the posted complaint.
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