boAt Complaints & Reviews

My 2 Earphone IS Not working So I contact Boat Customer Support And Arrange A Pickup For the Same . PIck Up Executive Collect My 2 Earphone But Now I collect Only 1 Earphone Where IS My Second Product.

Boat sounds bar not working and play music cut cut music remote not working

I buy one parcel on 27 November 2020, but not dispatch the parcel still now, my order no is 92811. So please help me.

Ordered airdopes from boat website on 5th December and it's been 1 day and I have not even received a order ID through mail or phone number. Customer care number is not reachable. I now want to cancel it but unable to do so and no communication can be made with their customer care . I want a refund.Its showing No order ID .
Payment was made through BHIM UPI .
Please solve my issue ASAP . I would be highly obliged to you . THANK YOU IN ADVANCE . Order #107232

I had raised a complaint on 25th may 2020 about my defective earphone replacement. The product was picked up on 7th june 2020. It was mentioned in the mail that I would receive the product within 10-15 days. Also when I am trying to track my product through xpressbees it was showing no data found even after giving the correct AWB number. It's already 9 months, but I haven't received any mail, sms or the product. I called them several times...

With reference to order # 92461, placed during the Black Friday sale,
on the BoAT website, on the 27-Nov, for Airdopes 412 Blue, i received the package on 3-Dec. But on checking the same, found that the bubble wrap packaging was already opened & in the box, earphone itself with the charging case was missing. Other things in the box like marketing material, charging cable & earplugs were found to be intact. A ticket was logged for the same on 3-Dec (ticket id 1801514), and a return pickup was arranged for 4-Dec. But the courier refused to pick the same as the earphones were missing. This is my first purchase with BoAT and the experience is turning out to be a disappointing one. I am not looking for a refund but proper delivery of the product that i purchased. Attached are the supporting documents.

As discussed with BoAT customer care on 4-Dec, have mailed the same to [protected]@imaginemarketingindia.com. Need a resolution soon.

It's been around 5 months since I asked for a replacement.I haven't got a replacement yet and I've contacted them through their official instagram account after a month.They were also fraud as they kept saying they'll contact me within a week and all, but they never do .Alot of people have been cheated by them please take suitable action.

I ordered airdopes from boat website on 5th December and it's been 1 day and I have not even received a order ID through mail or phone number. Customer care number is not reachable. I now want to cancel it but unable to do so and no communication can be made with their customer care . I want a refund.Its showing No order ID .
Payment was made through BHIM UPI .
Please solve my issue ASAP . I would be highly obliged to you . THANK YOU IN ADVANCE . Order #107232

I ordered airdopes from boat website on 5th December and it's been 1 day and I have not even received a order ID through mail or phone number. Customer care number is not reachable. I now want to cancel it but unable to do so and no communication can be made with their customer care . I want a refund.Its showing No order ID . I can't even track it . Very much disappointed.
Payment was made through BHIM UPI .

Please solve my issue ASAP . I would be highly obliged to you . THANK YOU IN ADVANCE .

I'm ordered boat rockerz 235v2 Bluetooth earphone for rs769 in black Friday sale on 29th November 2020 but after 7 days order didn't shipped until now now that product price was hiked ₹1199 i want my order quick or i want full refund of rs₹1199
My order id #101523

Battery issue

I have my Order placed on 30th November but I have not yet got any updates still now

Airdopes 402...One side not hearing issue...
My replacement product issued on 26/11/2020..
BUT still I did not receive any update in ticket status...
10days no update in ticket status

MY TICKET NUMBER - 1745881

Please take necessary steps to resolve my issue...

I have my Order placed on 30th November but I have not yet got any updates still now

Hello,

There are 2 complaints .

1. Ticket no 1647393:
Airdropes not working one month later it got delivered.
Ticket has been created on October 13th, , 2020. Picked by Boat team on Oct15, 2020.
Product has been delivered on Nov 22nd, 2020 with out any accessories.
Still waiting for them as no action from Boat team...

2. Ticket no : 63717. New Boat headset was purchased from Boat website and got delivered on Nov 2nd, 2020.
Product was damaged when it was delivered.
Placed for a replacement on Nov 3rd, 2020.
Still there is no update on the exchange.

Almost every alternate day sending mail, calling ... Nearly 400 rs would have spent only calling customer care to get my product where cost of product itself 1500rs...

They are not refunding, not accepting cancellisation, not details about company MD, CEO details to share the problem...

Went to Boat to support Indian made products but regretting on my decision finally...

Dear sir,
My product complain ticket no is 1438485 registered on 21st august-2020 during my warranty period and still my replacement not issued to till date.
after so many call in customer care and emails no positive response get from boat.
So please requested to you that resolve my issue screen shot of the same attached.

Hlo.
With a heavy heart, I am writing my concern to you.

I am a customer of boat 103 blutooth headphones.

So, on 1st week of November, I issued a warranty.
And on November, you've received my warranty product .

Then you successfully recieved it on 18 November and issued a replacement and got an update that the product will be dispatched in 5 days. But till now (4 December) I've not received any details of my product yet.

I've issued compliant two times. But there were two mails telling to wait for 48 hours but no one responded till now.

So I request the consent authorities to kindly sort out this issue.

Ticket id -1728055

I have registered a complaint on 27th Oct 2020 about boat aavante 1500 sound bar . The engineer visited my house and ordered new spares, yet today is 3rd of December 2020 the company is not spares to required for my repair.

Dear team i m Bhavesh Borkar from Panvel. I bought boat rockerz 450 bluetooth headphones from Amazon which having 1 years warranty. After few months it has connectivity issues. I register a complaint on boat website. They sent a courier partners to pick the product and its received by their team. It has been 2 month still i am waiting for my headphones They having only one customer service number and they are not answering any calls on that number, no reply to mails. The name of service provider is imagine marketing india which based in andheri mumbai. I request you to take strict action against this company who fooling their own customers.
My complaint ticket number: 1659528

I have bought the item online 1 month back and I used it only a few times... But I am not able to charge the airdope now... Indicator doesn't work and the ear buds are not getting on...