boAt Complaints & Reviews

Address: Delhi

Website: www.boAt-lifrstyle.com

I have ordered boAt airdopes 441 on 13th of dec20. And it was expected to be delivered on 23rd dec. but still it has not been despatched, i have already tried to contact customer through mail and customer care number but they are not replying on mail and thay always kept my call on que.
Kindly help.
Shubhjeet

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I ordered earphones from boat official site but is not dispatched yet its been 3 days and whwn i am contacting them they are not resdy to pick the call

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Website: Boat lifestyle

More than 11 days no updates

boAt customer support has been notified about the posted complaint.

Dec 22, 2020

Updated by ATK Videos Place on 9 December 2020, Now 21 December 2020 11.40PM
No any updates tired of waiting... ðŸ˜¥ðŸ˜ž

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A

ATK Videos

from Delhi, Delhi

Dec 31, 2020

Frustrated Annoying still Not Yet Despatch

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Address: Imagine Marketing Pvt. Ltd. 501-B, Shri Har Krishan Bhavan, Charat Singh colony road, Chakala, Andheri East, Mumbai-110093

I ordered boat rockerz 265v2 and boat rockerz 450 along with the free item boat progear b20 on 12 December 2020. My order got split in two 1st part(boat 265v2 + Progear) and 2nd part(boat 450). The 1st part never got dispatched and the 2nd part which was dispatched got "lost". I tried calling their customer support but failed to reach them as every time I called I was left in a queue and never reached them. I want to cancel the product now and get the refund but there is no option to cancel on their website. I tried messaging them on Instagram but the person always says "We have escalated your complaint and you will get a resolution " which never happened. please help me getting my money back

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Dec 21, 2020

Updated by Yogeeraj Gawale Also when I mailed the delivery company chosen by boat i.e. Xpressbees with my tracking id provided by boat they say "We regret to inform you that, the said shipment is not traceable in our network. We would request you please contact your respective client for further assistance". It makes me think did boat even tried to deliver my product or did it made a fake delivery status.

Dec 21, 2020

Updated by Yogeeraj Gawale Order ID: 114949

Dec 25, 2020

Updated by Yogeeraj Gawale They have not given me any refund yet

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I've ordered boat bassheads on 19th december and order didn't even shipped yet nor they given me any expected date for delivery
order id :124432

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I placed order on 13 december.
It's been a week and I brought 5 products from boat, they said it will be delivered in 3 packages .
i received 2 packages but there is no update for the 2nd package till now.
not even 1 movement in 7 days .
Also i wanted to know that return policy is 15 days after receiving the item or 15 days after placing the order.
I am very unsatisfied with this .
please help me out.
here is attached order id bill and order

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I did not receive tracking code or any information about my order from boat.
I ordered boat bassheads 172 on 17 December but till now on 20 December no reply or even a message from boat.

Dec 22, 2020

Complaint marked as Resolved

They placed my order yesterday on 21 December.today 22 dec my order is now out for pickup at bhiwandi then they will ship my order.estimated delivery date is 27 December.thank you very much for your help consumercomplaints team You solved my problem in only 1 day

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I have ordered boat bass heads 100 earphones on 15.12.2020. Till date my order is undelivered. Its about 4 days to complete. I want to know the status of my order otherwise i will cancel this order and return my money

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Through the medium of this mail I have concern regarding the refund.I didn't get my money yet.Please refund my money as soon as possible.Here I am sharing the invoice and pick slip. Check it carefully and share me status of my refund.Boat gives the pathetic service . I connect to Boat site multiple times regarding to check my status of refund...But unable to connect .Very bad service ...seriously ...fed up...

Thanks & Regards

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I ordered the product on 6 Nov 2020
Delivered on 9 Nov 2020
Returned on 12 Nov 2020
Delivered to your warehouse bhiwandi on 18th Nov 2020,
Refund not yet processed. i raised many complaints regarding refund. It's Over a month now still I am being told have patience it will be done very soon
new ticket number issued on 13th December 2020
is 1832859.
Order no 74894
Ticket No 1794802

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I placed an order on Dec 12 and it’s been a week but my order hasn’t been shipped. No response on customer care, Tickets. And whenever they reply on DM they assure that it will be dispatched in 7-10 days. This is being said since day 1 but no resolution has been provided. Please help me to get my order dispatched. Thanks!

Dec 26, 2020

Complaint marked as Resolved

boAt customer support has been notified about the posted complaint.

Dec 18, 2020

Updated by Sai Vikhyath Payment had been made while placing the order.

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Address: 1/205, Near Govt school, Nambiyamuthur, Kanjampatti , pollachi , TN - 642003

Hi,

I ordered a headphone from https://www.boat-lifestyle.com/ on Dec, 7th.

Product not delivered yet. no clear contact info to reach them to enquire on this.

As per tracking, it's stuck in near town Coimbatore for more than 5 days which is closer my town abt 40 kms.

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S

Shanmugasundaram Nachimuthu

from Delhi, Delhi

Dec 22, 2020

No resolution yet . Please check delivery where is the part is

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S

Shanmugasundaram Nachimuthu

from Delhi, Delhi

Dec 22, 2020

No delivery yet . Pls check .

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Boat rockrezz 335 maine boat ki site purchase kiya tha.. nose cancellation khrb aur audio quality khrb wajh se return kiya tha bt abhi tak is product ka ticket number aur na hi current status show ho rha hai.. please provide to tickets number aur current status aur refund ka liye dal rkha hai 2 month ho chuke hai contact no [protected]

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I have purchased boat air dopes 441 pro on Dec 11 2020 order I'd 113535 till now status is not updated nor able to contact company please help me with my order.

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Dec 18, 2020

Updated by Raviii Varma I haven't received any update from customer support. Please reply asap.

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I have ordered boat air dopes 441 pro on Dec 13 2020 order with order ID: 117369...

Still it didn't get shipped... I'm unable to customer care also... Please help me with my order delivery...

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Address: K nagar

One side not working

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Order id:-
hello sir/mam,
I requested to return a product on 5th Dec 2020 and the courier boy took the product on 11th Dec 2020 . The product has reached its destination on 13th December 2020 but I have not received my refund yet. Kindly provide me my return as soon as possible.

Order Number :- 93466

Ticket Number :- 74386

I hope to get a reply from you soon. Thank you.

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I have purchased boat air dopes 441 pro on Dec 13 2020 order I'd 116411 up to now status is not updated nor able to contact company please help me with my order or refund the amount

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S

Shanmugasundaram Nachimuthu

from Delhi, Delhi

Dec 18, 2020

Hi,

I am facing same issue. I did order Boat headphone via https://www.boat-lifestyle.com/

Order not delivered even after expected delivery time. No proper contact to reach Boat customer care team

Order ID : 108663

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sambritto81's reply, Jan 4, 2021

Bro what happened did you got the order now?

H

Harsh Chandekar

Dec 20, 2020

hi did you get the solution?

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Website: www.boat-lifestyle.com

I purchased a Bluetooth wireless earphones from Boat. But due to quality issues I returned it and asked for refund. The product was picked up on 13th November 2020 and it reached thrit Bhiwandi warehouse on 17th of November 2020. I have complained to them about the refund but still the refund is not being made from their side. Please help me with this issue as soon as possible.

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J

Jignesh1234

Dec 18, 2020

I ordered the product on 5 Nov 2020
Delivered on 9 Nov 2020
Returned on 13 Nov 2020
Delivered to your warehouse 17 Nov 2020
Refund not yet processed...It's Over a month now still I am being told have patience it will be done very soon.
Order no 78040
Ticket No 65384

boAt Complaints & Reviews

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