boAt Complaints & Reviews

I have given boat product for replacement which is wrongly replaced before. And I have returned the product for my exact product which was given before. I am not getting any updation about the product. And it is taking lot of time to deliver also.

Dear Team,

I have order Boat headphone payment was successful and debited from my account. But order not received yet. Request you to get me an updation on same.

Attached herewith receipt of payment which is done from [protected] email id [protected]@gmail.com

I am unable to connect customer care number for the past 2 days i was trying to call and no updation yet regarding my order placed through boat website diwali offer. Request you to give a call back to my registered mobile number [protected]. I have order Boat Rockerzz headphone

I want to replace my boat wired earphones with registering complaint online but the support service is not good it gets stuck after chosing your city.what to do now? I dont have service centre nearby.

I have ordered headphone through your site but i have not received any order confirmation and amount which is debited from my account as well. I have used my number [protected] and [protected]@gmail.com for doing this booking. Request you to get me an updation on same.

I have received the replacement product on 10/29/2020 which looks like a damaged, old and it is heavily used one and it looks very dirty, by looking at the product I am very disappointed. These people are not at all responding to the emails and phone number, I think they have repaired my lightly used product and sends that to other customers, better buy other company products instead of boat

Ticket No- 1560452

I had returned Boat Rockerz 235V2 earphones that i bought from the boat website on 12th October'2020. I had applied for return on 19th October. The product was successfully delivered to the boat centre but I haven't received the refund amount of ₹1199 till now and I had tried thousand times to contact on the customer service number provided in every message i got from their side but still got no answer and everytime i was put on hold to get in touch with the customer service agent. Refund ticket status showing that the refund was completed 15 days ago but i haven't received a single penny in my paytm wallet. As I paid through paytm wallet on the boat website the refund must be instant bcoz it's not a bank which will take so much time. Please process my refund as soon as possible.
Refund Ticket Number- 59283
Order Id- 61458

I just realised I am being charged for pickup for warranty replacement.Is there any guarantee that the product will be replaced??? Or else why am I paying half the product price for pickup

Hello,

I have claimed Warrenty on boAt Airdopes 311v2 because right ear bud is not working well when I take it out of charging case it's showing only 50% charged and soon shutting down. The company received the product on 26th October 2020 and the replacement product was issued on 28th October 2020, but till now (11 November 2020) it is showing as REPLACEMENT PRODUCT ISSUED.

I have registered complaint with the boAt support team they mentioned that we will respond you within 48 hours but even after one week I haven't recieved any sms or mail from them .

So, with kind heartedly I'm complaining to the concerned department, hope that this issue will resolve soon.

Ticket number : 1659123

Hi, i ordered earphones in amazon, and i got the earphones on July 17, suddenly what happened i don't know, am not able to listen the sound.

It's around one month still product not delivered. I have registered complain more than twice but still no proper response from your team. This is the worst experience from boat.

Ticket no: 1632844. Check it and respond ASAP.

I bought boat airdopes from Flipkart . Within a month it gave charging issue.I place a replacement with boat. The delivery guy came for. Pick up I have him the product it's been more than a month I didn't recieve my replacement yet. Neither am I able to contact customer care. They don't answer.. not are they responding to any mails

My product is not workng I raised ticket[protected] on 29th september Iam waiting 20 days I didn't get any respond from their side, 3 times I talk to them and 4 times I send mail to them but I didnt get any response.I wait for 20 days and again I raised a new ticket[protected] on 20 october this time intiated pic up the product and issued replacement product on 29th october and said with in 5 buisness days they will dispatch the product but now today is 10th nov still they will dispatch I talk with customer service on 4th nov they said product will dispatch on 9th nov but it didnt happen.today i call to them they this week will dispatch its already crossed their mention date.they with 18 to 20 days they will solve our issued but I waiting for 41 days first ticktet no response 20 days wasting times and 2nd ticket already they mention time is completed they did get proper answer and cut the call while talking

Order no : 42615
order date : 25th august 2020

product name : energyshroom pb06 power bank (red)

problem faced : battery indicator/ loose connection/ not charging

previous complain/service ticket no :
[protected] replacement sent black color)
[protected] replacement sent blue color)

more than 2 month and this being the 3rd time receiving a faulty replacement, i am frustrated with this company and how they utilize the ' no refund' policy to take the customer on a ride. The device is outright faulty and they take upto 20 days to even ship these replacement and they claim it goes under qc before dispatchment.

I even called the customer service and explained, they claimed that this time it wont repeat and they will make sure to send the right product as even lied that he has escalated my request to the concerned department to make sure nothing goes wrong.

This is is highly unacceptable and is a mockery of consumer's investment.

Harassing the customer and then not even paying back their money is pathetic.

I have give my boat headphones for replacement in warranty period in April they issued me replacement unit in June then they ask me alternate address for delivery I give them alternate adt after that no action is taken by them I continuously call them email them but they don't give me any reply now it's been 6 months but still I am not getting my headphones back the way they treated me I guess this is not the way to treat customers

I have not received my return product boat airdopes 431...and it's code is 6325..i have got message from boat that I have to share the code to executive for confirmation but I didn't find executive at the moment... So I kindly request u to get my product back Imediately as soon as possible...

Its been a month since I placed my order for boat rockerz 255 f kro and I still don't receive it yet... This is so bad on your part

Hello.
With a heavy heart, I am writing my concern to you.

I am a customer of boat Rockerz 235v2. I had claimed a warranty on my product because mic was not working.

So, on 1st week of October, I issued a warranty.
And on October 21st, you've received my warranty request.

Then you successfully recieved it on 30 October and issued a replacement and got an update that the product will be dispatched in 5 days. But till now (9/November) I've not received any details of my product yet.

I've tried contacting customer care, but there was no response

So I request the consent authorities to kindly sort out this issue.

Ticket id -1673736

The tracking number is showing that product will be despatching in 5 days and already 5 days have passed quite beforeand it has been more than 20 days of giving my product i am very much dissatisfied, the response from boat team there is no calling option the phone never gets connected have tried a lot many times and i am getting no update about my product apart from a mail that my issue has been escalated... will i be receiving my product ever or not?

Left side is not working

I'he ordered boat rockerz 240 wireless headsets on boat life style website on October 5, till november 8 i didn't get any update regarding the order and i have raised many mails and called to customer care many times, but they didn't respond to my mails and calls. I want to cancel my order but i am not able to do it from my logged account (From where i'he purchased the order - boat lifestyle).in the cancel option area it is showing not delivered (Only text), maybe because of that i am not able to cancel the order. Please resolve this issue asap.
Thanks in advance...
Mukul