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Updated: Dec 3, 2025
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Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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boAt reviews & complaints page 200

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Y
Yeswanth sree
Nov 18, 2020
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Address: Mumbai

Hello,
There is no response from boat support even though I registered 2 complaints here. To whom I need to file complaint . I think that boAt is a good company don't know why they are doing like this.

I'm praying you to please take this issue to their concern.

Thank you,
Ticket number : 1659123
+1 photos
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    S
    Sreejith Meleth
    Nov 18, 2020
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    I ordered boat storm on 10th november 2020, today is the 9th day, upto this time they didnt shipped the product. When i was order the product in website they informed 7 days for delivery, and also no customer support for enquiry. Customer care number is there, but we cannot get call.
    boAt customer support has been notified about the posted complaint.
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      G
      GADDAMEEDI JOY
      Nov 18, 2020
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      450 is not available in any warreny store
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        07 mehkma
        Nov 17, 2020
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        Address: 6168 Sunny Enclave, Sector 125 kharar, Punjab - 140301

        I have ordered smart watch & already paid for the same on 10/Nov/2020. But even after 7 days i am unable to track or it might be not yet dispatched. Kindly share the status .
        +5 photos
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          N
          Niku200
          Nov 17, 2020
          Resolved
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          Resolved

          I submitted my complaint regarding boat rocker 255 earphones not working properly on 4th Nov And on 10th Nov, boat official website shows I will receive my product in 5 business days.
          Today is 17th nov yet I not received my product not even a mail or reply

          My ticket no : 1717168
          And awb no :[protected]
          +2 photos
          Nov 18, 2020
          Complaint marked as Resolved 
          After submitting my complaint, I got email form xbees on the same day stating that the product is dispatched and on next day the product arrived. Thanks boat.
          boAt customer support has been notified about the posted complaint.
          Nov 17, 2020
          Updated by Niku200           Sorry It is Boat bass head 225 not boat rockers 255
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            D
            DEEPAK BALAYA
            from Chennai, Tamil Nadu
            Nov 17, 2020
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            Address: no.40,perumal koil street,vellodai,, Ponneri 601204.
            Website: support.boat-lifestyle.com

            I had purchased a boat headphones through boat lifestyle website but I couldn't find my bill in that website. Now, i have been facing one side hearing problem in headphones, I m not able to claim warranty without invoice. I asked for my invoice but they have not been responding to my mails. I have my invoice in hand but they are not accepting that.please resolve my problem.
            boAt customer support has been notified about the posted complaint.
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            1666305- kindly please note this is my ticket number they have created for me, but they have been ignoring all my mails.
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              P
              Pavi@2017
              Nov 16, 2020
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              Address: Boat service center,Mumbai
              Website: support.boat-lifestyle.com/?ticket_no=1689260

              Hello,

              I have registered a complaint on boat on 25-Oct-2020. Complaint no is : 1689260

              On 27-Oct-2020, service center approved my product complaint for servicing and on 28-july-2019 i got a status as 'replacement product is dispatching in 5 days. But still i did not get any awb# update on this regarding dispatch
              I am unable to contact customer care, call is not connecting,
              When can i expect a delivery of my replacement product.

              Regards,
              Pavithra
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                S
                Siddhant Singh Rana
                Nov 16, 2020
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                Address: F-4 first floor balinagar

                Not delivered yet but I have ordered the product on 10th November 2020 please see to it otherwise don't compare me to knock the door of consumers court
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                  S
                  Swarnika@00
                  Nov 16, 2020
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                  One side of my earphones was not working properly so I claimed the warranty on 01/11/2020 they picked up my earphone on 03/11/2020..now I m tracking my shipment it shows WHhandover from last 6 days...also the customer care is not responding to my calls and mails.

                  I want my replaced earphones back as soon as possible
                  Ticket no. is 1705932
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                    A
                    Alan Philip
                    Nov 16, 2020
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                    I purchased boat bass heads 220 earphones.Later one of the side is not working properly.Then I claimed for warranty and they picked my product on october 16.I got message that the service centre had issued the replacement product on october 26.But still I didn't get my product.I tried to contact them by mail.But there is no response.
                    boAt customer support has been notified about the posted complaint.
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                      S
                      Sri007t
                      Nov 16, 2020
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                      Address: thanumalaian nager 1st street susindrum kanyakumari dist

                      Im totally upset... i was received that replacement headset 2 days before with same issue... oneside headset still not working.. i dont want to buy your product again.. im very much tired.. please dont do this to anyone.. most of your products buying by middle class peoples..We dont know how to fight with your standards..
                      please
                      Grow your quality..
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                        Y
                        Yeswanth sree
                        Nov 16, 2020
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                        Hello,
                        I had claimed Warrenty on my boAt airdopes 311v2, they picked the product on 26th October and issued replacement on 28th October (20 days till now), but I haven't got any further information about the replacement product. I'm tired of writing mails to the company so I'm writing complaint here hoping that my issue will resolve soon.
                        +2 photos
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                          A
                          Ashwinr707
                          Nov 16, 2020
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                          Hello! I have placed an order of boat rockers 255 pro on 14th of November via boat lifestyle portal. I yet am to receive an update on my product shipment. I chose the wrong color and I want to cancel my order ASAP. I've tried calling the customer service but left with no help. Please help me cancel the order ASAP. Thanks
                          +1 photos
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                          Nov 16, 2020
                          Updated by Ashwinr707                           And my order number is 84044
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                            S
                            Sushiljss
                            from Gurgaon, Haryana
                            Nov 15, 2020
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                            Address: Boat limited/2nd floor, 19, 16, Hauz khas village,new delhi-110016

                            I have boat speaker which was started creating distortion after 2-3 month of purchase but because of lock down I have not informed to boat and later when I started doing complaint in portal then there was showing error. So raised complaint through mail but till date I have not received any single reply from boat and I have tried to reach out nearby service center also but they don't have availability of same Product currently. Now I am trying to reach out to company for this but they are not taking any action on this. May be they are delaying to cross the warrany period. Please support me, as I have not received any responce from them along with invoice, however marked all the available company email id.
                            boAt customer support has been notified about the posted complaint.
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                            Still no response, even after mentioning the issue here. Actually boat company are very confident in ignoring complaints while our products in warranty
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                              C
                              Chandni Basha
                              from Mumbai, Maharashtra
                              Nov 15, 2020
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                              I purchased Boat Uno nirwana on Amazon. After 6 months its mike is stopped working.so i requested to replace the product to manufacturing brand boat by sending invoice which I received in Amaxon.my ticket number is 1313364. Then Xpressbees courier boy came to pickup my product on 22nd july Awb number is[protected]. Then after 10 days i have received message from boat showing we successfully checked your product and eligible for replacement. Then they give Delhivery courier name AWB is[protected]. Now 4 months but i not received my product. Many time i contacted to boat cc but no use they dont attempt calls.i have sent too many mails everyday but they didn't replied.please help me to get my product. I suggest please don't buy any product from Boat very bad service also very cheap products. They don't lost more than 3 months
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                                S
                                saikrishna130
                                Nov 15, 2020
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                                Resolved

                                I raised a warranty claim request for my boat Airdopes 611 on 22 October which were not functionng properly. The product was picked up on 23 October from me. The last update was that the replacement is issued for my claim on 8 November. Since then there was no update on the ticket and it has been more than 20 days I am living without my earphones and it is hard to connect to calls. Even no reply on my mail and phone call of customer care is not helpful.
                                My complaint id is 1675418
                                Nov 28, 2020
                                Complaint marked as Resolved 
                                I had to call their customer care no and get things reaolved after a week
                                boAt customer support has been notified about the posted complaint.
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                                  A
                                  Atharva789
                                  Nov 14, 2020
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                                  Puchased product - Boat Airdopes 281
                                  Purchased Date - 26/8/2020
                                  Reason Of Replacement - Mic Issue
                                  Replacement Issued on - 30/9/2020
                                  Product Taken For Replacement - 1/10/2020
                                  Ticket No. - 1600634
                                  AWB[protected]

                                  The product was promised to be delivered(REPLACED) within 15-20 working days but now its ALMOST A MONTH AND HALF PASSED still the product has not arrived.

                                  PLEASE LOOK INTO THIS MATTER SINCERELY AND THUS HOPE FOR QUICK ACTION.

                                  YOUR'S FAITHFULLY,
                                  ATHARVA JAGTAP
                                  +3 photos
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                                    R
                                    Rithwick Madiri
                                    Nov 14, 2020
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                                    My boat bassheads 100 stopped working. So i have registered for replacement product and it has been accepeted and replacement product is issued. Tracking id has been provided. But its 1 month but the product has not been received and now it is showing as lost.
                                    +1 photos
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                                      D
                                      Debjyoty
                                      Nov 14, 2020
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                                      I purchased boat rockerz 450 from amazon which after 10 months lost functionality of one ear cups.
                                      So i claimed my warranty and after going through testing phase they issued an replacement.
                                      The replacement was to be dispatched within 5 business days. But there is no update regarding this is tracking page . It is stucked at there and saying WHHandover
                                      My ticket number is 1687461
                                      +2 photos
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                                        N
                                        Nishant Birajdar
                                        Nov 13, 2020
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                                        The product was dispatched from Pune service centre. Later I got a call from delivery boy 15 days later but due to some serious urgency I could not make it to call. I tried later but it says invalid and sent emails also to [protected]@gmail.com. but they replied neither. It is now out for delivery almost since a month. The tracking shows product is in Mumbai
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