boAt Complaints & Reviews

No proper order ID and tracking process. It's been 2weeks still the product is not yet delivered.In the tracking, it shows packed and there is no proper communication for delivering the product and worst tracking system.

and Also Customer Care Service Not Responding

Tracking System Showing Estimated Delivery Date 9 Dec and Today is 8 Dec
But My courier is at Bhiwandi DC and i am from Surat How It will Come at surat in Just 1 Day
i didn’t Saw Worst courier Service Like This ðŸ˜

also Their is no progress From 29 Nov

i want To know my Order Status
Order Number is 92870

No proper order ID and tracking process. It's been 2weeks still the product is not yet delivered.In the tracking, it shows packed and there is no proper communication for delivering the product and worst tracking system.

I received my Boathead 220 (Frost white ) on 25th October 2020 by Flipkart. But I found some issues with it so I registered my complaint and someone was sent to my registered address to take it . Around a month I got a message that it was ready to be delivered to my place but they just called me and postponed the delivery and now when I track it, it says that it is returning back. I don't know where will they return it. As you are linked with DELHIVERY COURIER service and you are also responsible when one of your customers couldn't receive back the earrphones that was sent for the servicing, I want you to help me to get my earrphones back. It will be your act for helping and resolvingy the problem .

One side of the earphone was not working

Hi Team
i attached photo of product which is i parches one month before

but when i used its battery backup is not good
and its fitting is not good,
one side connector is remove from neck band .
kindly do the need ful

regards
Mayur Salunke
[protected]

I have purchased a power bank from boat . It stopped working after few days, so i registered a complaint. They found that it was faulty so replaced that with a so called new one and sent to me which almost took more than 15 days!
Now the replaced product i got didn't match with the one i purchased and also was not working properly . So i again did the same thing and got it replaced .
Again the replaced product i got was faulty, so i again registered complaint and this time again they assured that that the replaced product which you would get thos time would be fine .
But again they sent me a used and faulty product .
This being 4th time i didn't want to get it replaced i just want my refund but they aren't replying .
This is a complete case of fraud 😤 . Please look into this matter asap!

My 2 Earphone IS Not working So I contact Boat Customer Support And Arrange A Pickup For the Same . PIck Up Executive Collect My 2 Earphone But Now I collect Only 1 Earphone Where IS My Second Product.

Boat sounds bar not working and play music cut cut music remote not working

I buy one parcel on 27 November 2020, but not dispatch the parcel still now, my order no is 92811. So please help me.

Ordered airdopes from boat website on 5th December and it's been 1 day and I have not even received a order ID through mail or phone number. Customer care number is not reachable. I now want to cancel it but unable to do so and no communication can be made with their customer care . I want a refund.Its showing No order ID .
Payment was made through BHIM UPI .
Please solve my issue ASAP . I would be highly obliged to you . THANK YOU IN ADVANCE . Order #107232

I had raised a complaint on 25th may 2020 about my defective earphone replacement. The product was picked up on 7th june 2020. It was mentioned in the mail that I would receive the product within 10-15 days. Also when I am trying to track my product through xpressbees it was showing no data found even after giving the correct AWB number. It's already 9 months, but I haven't received any mail, sms or the product. I called them several times...

With reference to order # 92461, placed during the Black Friday sale,
on the BoAT website, on the 27-Nov, for Airdopes 412 Blue, i received the package on 3-Dec. But on checking the same, found that the bubble wrap packaging was already opened & in the box, earphone itself with the charging case was missing. Other things in the box like marketing material, charging cable & earplugs were found to be intact. A ticket was logged for the same on 3-Dec (ticket id 1801514), and a return pickup was arranged for 4-Dec. But the courier refused to pick the same as the earphones were missing. This is my first purchase with BoAT and the experience is turning out to be a disappointing one. I am not looking for a refund but proper delivery of the product that i purchased. Attached are the supporting documents.

As discussed with BoAT customer care on 4-Dec, have mailed the same to [protected]@imaginemarketingindia.com. Need a resolution soon.

It's been around 5 months since I asked for a replacement.I haven't got a replacement yet and I've contacted them through their official instagram account after a month.They were also fraud as they kept saying they'll contact me within a week and all, but they never do .Alot of people have been cheated by them please take suitable action.

I ordered airdopes from boat website on 5th December and it's been 1 day and I have not even received a order ID through mail or phone number. Customer care number is not reachable. I now want to cancel it but unable to do so and no communication can be made with their customer care . I want a refund.Its showing No order ID .
Payment was made through BHIM UPI .
Please solve my issue ASAP . I would be highly obliged to you . THANK YOU IN ADVANCE . Order #107232

I ordered airdopes from boat website on 5th December and it's been 1 day and I have not even received a order ID through mail or phone number. Customer care number is not reachable. I now want to cancel it but unable to do so and no communication can be made with their customer care . I want a refund.Its showing No order ID . I can't even track it . Very much disappointed.
Payment was made through BHIM UPI .

Please solve my issue ASAP . I would be highly obliged to you . THANK YOU IN ADVANCE .

I'm ordered boat rockerz 235v2 Bluetooth earphone for rs769 in black Friday sale on 29th November 2020 but after 7 days order didn't shipped until now now that product price was hiked ₹1199 i want my order quick or i want full refund of rs₹1199
My order id #101523

Battery issue

I have my Order placed on 30th November but I have not yet got any updates still now

Airdopes 402...One side not hearing issue...
My replacement product issued on 26/11/2020..
BUT still I did not receive any update in ticket status...
10days no update in ticket status

MY TICKET NUMBER - 1745881

Please take necessary steps to resolve my issue...

I have my Order placed on 30th November but I have not yet got any updates still now