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Updated: Dec 3, 2025
Complaints 5741
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425
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5316
Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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boAt reviews & complaints page 202

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A
Arunava Kundu
from Kolkata, West Bengal
Nov 8, 2020
Resolved
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Status of my product is not working
It is 11 days my product is not dispatched yet.
There is no one who had received the call it only rang for several minutes and then automatically disconnected.
I'm worried about what will happen.
+1 photos
Nov 9, 2020
Complaint marked as Resolved 
The product dispatched after complaining here.
boAt customer support has been notified about the posted complaint.
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    H
    hiteshrb
    Nov 8, 2020
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    Address: karnataka Hubli

    The call alert when the phone rings the vibration of the Bluetooth device is more that normal from other device pls guide us how to cancel the call alert vibration in k20pro
    boAt customer support has been notified about the posted complaint.
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      S
      sumeetrathod
      Nov 7, 2020
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      I did complaint on 8 October and the product picked up on 21 October But my product does not dispatch till now and as per the policy, they said that the process will take up to 10-12 days and it's been 17 days now and not even get any update from the boat. It's not a joke that I did complain and the company not taking it seriously.
      I want my product to be repaired or want my money back
      +1 photos
      boAt customer support has been notified about the posted complaint.
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        S
        surabhi dawane
        Nov 7, 2020
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        Boat rockerz 400 bluetooth headphone was disfunctioning and I lodge a warranty claim and product was collect and on 30th Oct through status it was conveyed that within next 5 days replaced product will be delivered.

        However even after expiry of above 5 days + 2 additional days, replaced product is not dispatched. On call follow up customer executive informed that product is not dispatched yet.

        I'm disappointed with warranty service of boat, ticket no. 1680715
        boAt customer support has been notified about the posted complaint.
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          D
          Devil joker
          Nov 7, 2020
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          Address: Mumbai

          I do complain on 13 October and your customer take my product on15 October
          But my product not dispatch till 7 November
          So please dispatch my product otherwise give payment
          boAt customer support has been notified about the posted complaint.
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            A
            Albatrozz
            Nov 7, 2020
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            It is showing dispatching within 5 days, more than weeks have gone till now they didnt returned
            +1 photos
            boAt customer support has been notified about the posted complaint.
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              J
              Jagrut Joshi
              Nov 6, 2020
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              My ticket number 1666241
              its been 20 days and product is not dispatched yet!!!
              Product is already approved for replacement then why boAt is not taking any action??
              +1 photos
              boAt customer support has been notified about the posted complaint.
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                S
                Suryawanshi Nitin
                Nov 6, 2020
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                Address: Sharp engineering satta number a31 waluj MIDC Aurangabad

                BoAt Airdopes 381 True Wireless Bluetoo 1 XI6UFCH HSN: 85176290
                boAt customer support has been notified about the posted complaint.
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                  G
                  gvishal07
                  Nov 6, 2020
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                  Address: A.G colony Lalluaeth chowk near crossfit studio kautilya nagar patna 800023
                  Website: www.support.boat lifestyle.com

                  My earphone 225 rockers is not working well its one earbuds dnt works plzz kindly replace or make it.
                  boAt customer support has been notified about the posted complaint.
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                    B
                    Bharath Chander
                    Nov 6, 2020
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                    Resolved

                    My ticket no:1657310
                    Its been a month for i applied for the replacement still i didn't got my product on 28th October it said will be dispatched on 5 business days. But today is nov 6 still i didn't receive my replacement please deliver it soon i have been contacting the customer service but no one attends the call. Am keep trying for past 10 days please replace it soon. 🙏🙏
                    +1 photos
                    Nov 17, 2020
                    Complaint marked as Resolved 
                    After the registration of complaint here within a week my product has been delivered to my doorstep thanks for your service
                    boAt customer support has been notified about the posted complaint.
                    Nov 09, 2020
                    Updated by Bharath Chander                     They have replied hope my product will be dispatched soon

                    Nov 12, 2020
                    Updated by Bharath Chander                     Finally my product has been dispatched thanks for the support hope will come soon

                    Nov 17, 2020
                    Updated by Bharath Chander                     Received my product everything working fine thanks for your service sir
                    View replies
                    I hope my product will be dispatched soon. Anyway thanks for your response.

                    Delaying for replacement of my boat airdopes 402 - Comment #3760773 - Image #0
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                      D
                      Dileep4183
                      Nov 6, 2020
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                      Address: Imagine Marketing Pvt. Ltd. 501-B, Shri Har Krishan Bhavan, Charat Singh colony road, Chakala, Andheri East, Mumbai-110093Email: [email protected]

                      BoAt is a company that gives 1 year warranty on products purchased .
                      I've purchased a boAt Rockerz 295v2 Wireless Neckband and after less than a month side of the earphone gone connection issues. so i returned it to boat for warranty replacement they said it would take 18-20 days now its been over 20 days and not returned to me. i tracked the product on their site by the order number they gave me and it said its dispatched in 5 working business day and but it never reached me...

                      No one pickup call on customer care number no one revert on mail .
                      +1 photos
                      boAt customer support has been notified about the posted complaint.
                      Nov 09, 2020
                      Updated by Dileep4183                       Sir .

                      Please help us, yet no updates received...
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                        D
                        Darsh1992
                        Nov 6, 2020
                        Resolved
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                        Resolved

                        I purchased the above mentioned earphones via Myntra and were delivered to me on 14 Oct. Now, the start button of the same has not been working since today morning. It is not getting started.
                        +1 photos
                        Nov 10, 2020
                        Complaint marked as Resolved 
                        How are you marking it as resolved...I have not received any solution of the complaint..I am waiting and there has been no message or contact from your side.
                        boAt customer support has been notified about the posted complaint.
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                        How are you marking it as resolved...I have not received any solution of the complaint..I am waiting and there has been no message or contact from your side.
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                          B
                          Bharath Chander
                          Nov 6, 2020
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                          My boat airdopes has been claimed for warranty and the product is picked from 17th oct. On 28th oct they said it will be replaced on 5 businesses days but today is Nov 6 still i didn't got my product please deliver my product soon.
                          +1 photos
                          boAt customer support has been notified about the posted complaint.
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                            A
                            Anushka Gupta 200000
                            Nov 6, 2020
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                            I want to know about my refund status. I tried to talk to the executive by calling at the customer care number give by the company but no one is answering my calls. It is really very disappointing. Pleass update me about my refund.
                            boAt customer support has been notified about the posted complaint.
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                              D
                              Devanshu Jee
                              Nov 6, 2020
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                              Address: 301, Sai palaza, Sainath nagar, Virar(East)- 401305 Mumbai maharashtra

                              Mic is not working since two month
                              +1 photos
                              boAt customer support has been notified about the posted complaint.
                              Nov 06, 2020
                              Updated by Devanshu Jee                               mic is not working since two months i have tried for contact customer care but call not connect and my BOAT Bass head 100 blue mi group is in the warranty period. please resolve this issue as soon as possible

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                                P
                                praduman.pal
                                Nov 6, 2020
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                                Address: plot no 22 sec 12b dwarka 1st flour new delhi 110059

                                Hi I'm praduman pal ([protected]) i have order a boat airdopes 402 blue
                                then after some days airdopes disbalnced sound then i have register a complain ticket no is 1668873 than i track status28/09/2020 u say that my product dispatching in 5 business days & todays 7 th day but still not receive my product so i have tried so many time your costumer care no but no response from your side plz short out this problem & my product send me thanks
                                boAt customer support has been notified about the posted complaint.
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                                  A
                                  Anjali Kandari
                                  Nov 6, 2020
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                                  The token show I'll get my product withing 5 days but it has been more now.
                                  +1 photos
                                  boAt customer support has been notified about the posted complaint.
                                  View replies
                                  No response still, very disappointment.
                                  From Boat.
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                                    S
                                    Sumit Chauhan1998
                                    from Ghaziabad, Uttar Pradesh
                                    Nov 6, 2020
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                                    I have ordered a Boat airdopes 381 via Flipkart order# OD[protected]. It started giving issued so I started to return from Boat. The ticket number created on Boat is - 1664859 but there is no update just says replacement issued. No AWB number or tracking and I haven't received anything yet. Replacement started on 17th October and yet no update. I have sent multiple emails to Imagine marketing which is handling returns but no response. I'm very much frustrated with the customer service with no help. Please let me know where is my replacement I need it asap.

                                    The ticket number created on Boat is - 1664859
                                    boAt customer support has been notified about the posted complaint.
                                    Nov 06, 2020
                                    Updated by Sumit Chauhan1998                                     please see the screenshot attached.

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                                      D
                                      Darsh p
                                      from Bengaluru, Karnataka
                                      Nov 5, 2020
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                                      Address: Prakash r. marasandra apartment B2 block 702 flat no. Dodballapura Bangalore pin code 561203

                                      I bought this hear phone in big billion day sale, on (delivery date[protected]
                                      The main complaint is
                                      1. there is no noise cancellation
                                      2. Mic is not working properly
                                      3. Left side low audible
                                      Actually i use this for company work
                                      Please replace it and give a good product.
                                      I thought it's a best but it's quite worst in my opinion
                                      Please fallow up asap.!
                                      I have warranty card of 1 year and bill from Flipkart.
                                      No box.
                                      +1 photos
                                      boAt customer support has been notified about the posted complaint.
                                      Nov 05, 2020
                                      Updated by Darsh p                                       I bought this hear phone in big billion day sale, on (delivery date[protected]
                                      The main complaint is
                                      1. there is no noise cancellation
                                      2. Mic is not working properly
                                      3. Left side low audible
                                      Actually i use this for company work
                                      Please replace it and give a good product.
                                      I thought it's a best but it's quite worst in my opinion
                                      Please fallow up asap.!
                                      I have warranty card of 1 year and bill from Flipkart.
                                      No box.

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                                        S
                                        Sandeep Gantasala
                                        Nov 5, 2020
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                                        My delivery courier office failed to deliver my package to me because there is some flood over in my area and they initiated RTO before on 2 Nov till now didn't got my refund back my order ID 68848
                                        boAt customer support has been notified about the posted complaint.
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