boAt Complaints & Reviews

My ticket I'd is 1711584 my replacement product didn't get till today.
They said November 12 with in 5 days we will dispatch but till now not dispatched and no updates from your customer support team
They always telling like with in 2 days we will dispatch
Pls kindly dispatch my replacement product as soon as possible

My ticket number is 1711584 it already takes 23 days the process was started in November 12 the product will issue with in 5 days but till Now they didn't issue the product always the customer support team telling like that with in two days we will dispatch the product

I ordered airdopes from boat website on 24th November and it's been 2 days and I have not even received a orded ID through mail or phone number. Customer care number is not reachable. I now want to cancel it but unable to do so and no communication can be made with their customer care . I want a refund.
Payment was made through Amazon pay

I have called so many times to boat customer service but they didn't take any call. They had took my boat headphone boat rockerzz 255 ragging red, but haven't delivered me replacement product yet. My ticket number is 1472461. On tracking via the ticket no. It displays that "whhandover" every time.

24 November 2020 Replaced product dispatching in 5 business days.

Your Ticket Status :
# Date Status
1 24 November 2020 Replaced product dispatching in 5 business days.
2 9 September 2020 Replacement product issued.
3 5 September 2020 Product has been inwarded at our service hub and is in testing phase now. It usually takes 2 business days to complete.
4 31 August 2020 Product pick-up generated for servicing or replacement. It will get picked up within 4 business days.
Track Your product
5 31 August 2020 Approved. Product pick-up request will get generated in 1 business day.
6 29 August 2020 Pending. It will get updated within 2 business days.

I have tried to contact the helpline no. [protected] but this no. Is always get a busy tone.

On 10th july 2020, i purchased one of your headphones 'Boat Rockerz 380' through the official website of boat. It was delivered to me after some days, but had no invoice and absolutely no packing, felt like just bought from an nearby shop and delivered. But i didn't had any issue at that time and started using the headphones...and i loved it!!!
But, few days back(20 nov 2020), my headphone's bluetooth stopped working, it was not turning on even it was fully charged. I waited and tried for few days but it was not turning on! So i went to file a complaint on your website about it, but it needs an invoice of it and now i felt the need of that invoice which was never delivered to me. So couldn't file a complaint. But trust me, i'm a geniune buyer. Though i'm not having any invoice, but u may have my order in your records...pls do something, Coz i trusted Boat so ordered this headphone!!!
Name : Avnish Laxman Kshirsagar
You may contact me through @[protected]@gmail.com

Dear Sir, I have bought 2 packs of boat wired earphones that is boat bassheads 228 blue.And in box when it comes to me the two earphones of 228 model is not there only 1 earphones is 228 and another one is of bassheads 225 model. That was wrongly delivered to me.So please give me the replacement of my original product of boat bassheads 228 blue as soon as possible.

Hi team

I have purchased the boat aavante bar 1550 sound bar on 18/06/2020 suddenly it is stopped working. This product is come with the 1 year warranty.
When i have raised the complaint in the boat customer care but they people not responding properly. Customer care executive always saying wait for 48 hours we will send engineer at your door step.
I have called lot of time to customer support but their phone is always showing busy and in week days they are saying we are closed. Now it's already 15 days over. I have submitted the 2 ticket till now but when i try to track in the https://support.boat-lifestyle.com/ it is always showing invalid tickets.

1740553

1776001

Could please take intimidate action on imaginemarketingindia.com?

They people cheating with the customer I need a replacement or they should repair it at least I have 7 months warranty left

I bought my produt from boat there is a issue in my device its speaker i cant swictch off my device and connectivity issue but the company is not not respondsing properly.

I bought a avanta bar 2000 1 YEAR WARRENTY, .

it is not working after 1 month, ...

i raised the complaint 2 months back still i did not get any resolution from BOAT, ...

WHEN I CALL TO CUSTOMER CARE, ...THEY ARE HAVING ONLY ONE WORD, ...( WITH IN 24 HRS OR 48 HRS) WILL BE RECTIFIED, ...

BUT STILL NO RESPONSE FROM THEIR END.

REALLY WORLD NO.1 WORST CUSTOMER SERVICE, ...

PEOPLE WANT TO BE AWARE OF THIS KIND COMPANY, ..

Sir/mam I claimed warranty on my boat earphones on 12 June 2020 and till today(23/11/2020) I had not recieved my product back.Whenever I calls to there service center it shows busy.Please help me out.

Its been 25days but i still didn't get my airdopes. Where is my airdopes?

I have sent two of my headsets, both not one side working, for warranty on october 30 and on november 9, my replacement product has issued and till now it didnt show any update..Please take the necessary steps asap.

My ticket Numbers are: 1702895, 1702812

I claimed warrenty on 05-Nov-2020 for boat bassheads 100 black my ticket number is 1719789. I sended my product to them but still(today 23-Nov-2020) I didn't get my product yet I tried to call them but they not picking my call so I am tracking my ticket

Mere dwara boat-lifestyle.com se boat airdopes 402 ka order Diya Gaya .order karne ki tarikh 6 October 2020. mujhe Khali packet prapt hua tatha meri samasya ka koi bhi samadhan boat company dwara nahin kiya Gaya. jise imagine marketing India ke naam se Jana jata hai. mere dwara online 1299/- rupaye ka payment Kiya Gaya.Mera aapse nivedan hai ki mujhe apne dwara jama ki Gai Rashi ka refund prapt Ho dhanyvad.

I gave boat 311v2 red left earpiece for replacement and I got black 311v2 different product as a replacement, how can I pair with my working red right earpiece

Hi Team,

This is to bring into your notice that Boat branding imagine services are really treating customer unprofessionaly. There is no point of contact to reach them and finally when I got a call through social media, they just kept telling we don't have your complaint while my product is already taken back by their partner courier services Xpressbee.
Now at this neither do I have my product not do I have my money back.they have made their post sales services so complicated that it seems they don't want to provide refund after the product once sold.
I would like you to take an action against them and also keep me informed on the same.
Thanks
DINESH
#[protected]

The issue that I have experienced was: i was order my Bluetooth 431 boat air-pod on 18th august.. i received my order on 26 august..initially there were no problem on my product.. after 15 days one side headphone not working properly. afterwards, i file my complaint in boat website on 5th October. they didn't gave proper response to me.after a longtime (two months after) they send me a replacement product on nov 13th. but that product was totally duplicate they are not working properly

It occurred on: 13/11/2020

i am trusting you more than a seller..i was completely disappointed.. this was the first i am facing these consequences. i attach the full details. please help me as soon as possible

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

I had sent my boat bassheads 225 (ticket number 1374881 ) for warranty replacement almost 3 months ago . Its warranty was approved and i recieved a notification from you stating that a new product has been dispatched . But I didnt get product . I then contacted the courier partner to which they responded by telling me that my product has been returned to imagine marketing . It was returned because at that time my address was in containment zone.I then contacted ur executive through the customer service number and they said they have forwarded my compliant no for review. I have contacted the customer service number several times, but they have said that they forwarded my ticket number to a certain team. But till now no action has been taken and i havent recieved the product.

I ought to receive a replacement product from Image marketing through Xpressbees. The product is showing "in transit" for quite some time and was struck in "Xpressbees Visakhapatnam hub". I have contacted Xpressbees customer care service thrice but they won't care. So I personally visited the hub to know the whereabouts of the product but they have no clue where the package was. They were saying that the package might have lost or got damaged and they don't know where it is now.Boat complaint number is 1659907 and the shipment Id is :[protected]
Please look into this matter.

Boat airdopes 402 bluetooth heatset

One side of the headset is not working. So i registered for replacement and the send it to service centre on 27 oct 2020. It seems to be out of delivery on 05 oct 2020 at maharastra. But still now i didnt get back my product. Kindly check it and give back my headset.

Please help me to get back my headset with charging box as earlier.

My ticket no : 1689994