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Updated: Dec 3, 2025
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boAt reviews & complaints page 204

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A
atharva11
Nov 3, 2020
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I had placed a complaint for replacement of boAt 235v2 headset because the mic was not working the company has not responded since 22nd October, now i feel the update panel that they provide and the customer care no is FAKE its useless i have all the details attached in this the attachments no body receives call and updates me on my product status
+2 photos
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    H
    Hima7669
    Nov 3, 2020
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    Address: House no - 8,Ward no - 7,Moh - Gujjarwada,Town - Landhaura,City - Roorkee

    Replacement Product Issued Ticket status updated on 24th october after that didnt get any update. I am mailed didnt get any response. Customer care didnt picked my phone call.

    I had registered complaint on 12th October with a ticket number 1640463. The product was collected from me on 14th October and the service center received on 19th of october, when i check in boat website with my ticket. I saw that on 24th they issued replacement for my product but till now there is no change in replacement
    Till now i didn't receive my product,
    I called service center 100 times no one answers my call, no one replied my mails.
    boAt customer support has been notified about the posted complaint.
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      G
      Gikku1995
      Nov 3, 2020
      Resolved
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      Resolved

      Last update on 20 Oct, 2020...no response
      +1 photos
      Nov 3, 2020
      Complaint marked as Resolved 
      After making this complaint msg received regarding product dispatched through courier...with tracking id
      boAt customer support has been notified about the posted complaint.
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        _vishal11_
        Nov 3, 2020
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        My product was not working after 1 month, which I was purchased on amazon. So I have sent it for replacement on 20 Oct 2020. Then I have checked my ticket status it has been shown it will dispatched on 28 oct 2020. Till now I have not received my product. I need a solution here.
        boAt customer support has been notified about the posted complaint.
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          5
          5zigen sahil
          Nov 3, 2020
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          Address: #9 DREAM CASTLE , NEAR GAYATRI PARTY PLOT , GOTRI

          Left headset of my airdopes 281 is not working. Once switched off, the left one doesn't turn on and doesn't even show light. The back touch to turn on or pause song is not working
          boAt customer support has been notified about the posted complaint.
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            S
            Sandeep Gantasala
            Nov 2, 2020
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            My item does not got delivered and it's 5 days delay .
            Very poor service from xpressbees I'm trying to make contact with xpressbees delivery agent but he is not picking up the phone it's very ridiculous.
            boAt customer support has been notified about the posted complaint.
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              M
              Manjunath Vasam
              Nov 2, 2020
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              Resolved

              Address: Mumbai.

              I first registered the complaint on 13th oct 2020. And the replacement product was issued on 20th oct 2020 (as shown on their website). But till no sign of any replacement, it has been more than 10 days and status of the ticket is still stuck at the same point. I write emails they send me back the same auto generated mail again and again. I called to the number provided but no reply. Please look into this, I think boAt is a good company, please don't let anyone down like this. My ticket number is 1638756. I want an update as soon as possible. And please no auto generated ones. I am tired of seeing them please do this as soon as possible!!!
              Nov 5, 2020
              Complaint marked as Resolved 
              Got the replaced product let's see for how long it works.
              boAt customer support has been notified about the posted complaint.
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              These are the updates still no response from them.

              Warranty Related Issue - Comment #3758239 - Image #0
              Warranty Related Issue - Comment #3758239 - Image #1
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              Update: The product has finally left the service center and is with Xpressbees now. They say it'll take another 9-12 days.
              Reply
              Resolved : Got the replaced product today.
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                S
                Suraj Gawali
                Nov 2, 2020
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                Hi, I registered complaint about my product on 10th October 2020, they pickup on 12th October 2020 from that date i haven't got any update on my product. I'm tried to calling their coustmer care num but they says that u got your product after 2/3 but they didn't give it, same thing happened with me 3times on my interaction with their customer care officer.25 days are gone and they aren't taking any action on my replacement product, so please do something sir and do something to give my replaced product back.
                +1 photos
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                  P
                  Priyansh2001
                  Nov 2, 2020
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                  I have filed a complaint or raised ticket on 21/10/2020 regarding problem of working in my boat earphones which are in warranty and that was picked up by delivery boy on 22/10/2020 and arrived at boat service center on 29/10/2020 but there is no updates still regarding this.
                  Kindly inform me how much time required to return my earphones
                  boAt customer support has been notified about the posted complaint.
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                    P
                    Priyanka Nandanwar
                    Nov 2, 2020
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                    Address: Head office New Delhi

                    In 14th October 2020 i ordered boat wired earphones Basshead100 through the boat site but After done my payment through bhim UPI i didn't get my order ID or any other details I'll try to contact your company customer agent they said my payment was stuck in getway 18 day's has been been done but still I didn't get any response from the company or my refund nor my order confirmation
                    +1 photos
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                    Nov 02, 2020
                    Updated by Priyanka Nandanwar                     My payment refund related complaint still not resolved how could you it mark as resolved this is totally froude with me
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                      R
                      Rajhclko
                      Nov 2, 2020
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                      Address: lucknow

                      I returned my boat data cable v3 it stopped working. i am registered my complaint on 5 oct The faulty product was picked up by a delivery agent. It reached the service centre after 10 days. The replaced product was issued by the company and it said the replaced product will be dispatched in 2 business days but it has been 15 days and I got no update. I need my headphones urgently. I did not expect such poor service from Boat. my ticket no is 1616628
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                        S
                        Sahil2903
                        Nov 2, 2020
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                        Address: Bhilwada, mumbai, Maharashtra

                        Sir, I have register a complaint for warranty of my boat Bassheads 225 of red color and on 24th October my replacement product is also issue on ticket no 1662547 but yet not dispatch from boat centre I also email many times to your executive for it and also call many times on no [protected] but no one is response I unhappy with your service and I want my replacement product immediately so resolve this problem as soon as possible...
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                          P
                          Prateek Gilhotra
                          Nov 2, 2020
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                          Address: 2nd Floor, 19, 16, Hauz Khas Village, Deer Park, Hauz Khas, New Delhi 110016

                          Mera naam Prateek hai, Main Bikaner(Rajasthan) Se Hoo, Maine Ek EarPhone Basshead 242 Boat Lifestyle se order kiye the. or uski payment 549/- Rupey UPI Paytm se kar di thi, parantu mere pass Boat Lifestyle ne abhi tak koi bhi Earphone nahi bheje jabki uski order no. or upi ke payment ka reference no. mere pass hai jo main attach kar raha hu

                          Order ID : [protected]-[protected]

                          UPI Ref. No.:[protected]
                          +1 photos
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                            B
                            Bhashwanth
                            from Chittoor, Andhra Pradesh
                            Nov 2, 2020
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                            Address: SUB TREASURY OFFICE ,PILER (517214)

                            I had submitted my product for servicing or replacement, but until now i did not get any notification regarding my product dispatch.
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                              M
                              Murugeswari Muthurajan
                              from Chennai, Tamil Nadu
                              Nov 2, 2020
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                              I have bought boat bass 100 wired headset. But within 5 months, it got repaired... I am unable to hear the audio...Both sides got defected... I have applied for the replacement and its been a month there is no further action from them... The ticket status is also not updated... Contacted customer care...No use... Huge disappointed Boat... Customer service is very poor
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                                S
                                Sagu26
                                Nov 2, 2020
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                                Address: Mumbai

                                Replacement of boat earphone not yet till received. More than 1 month it is showing [censored] tracking. Such a cheap customer care services and earphones and I m totally disappointed alot. Tracking number 1594116.
                                +1 photos
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                                  A
                                  Anghan sagar
                                  Nov 2, 2020
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                                  Address: Surat

                                  Service ticket number is 1626528

                                  Idon'tget a good answer from the boat company. I replaced the 8 date.

                                  This is not how it works. Give me the dispatch and trchk id of the product you gave me in replacement or give me an update soon sir.
                                  +1 photos
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                                  Nov 02, 2020
                                  Updated by Anghan sagar                                   service ticket number is 1626528

                                  Idon'tget a good answer from the boat company. I replaced the 8 date.

                                  This is not how it works. Give me the dispatch and trchk id of the product you gave me in replacement or give me an update soon sir.
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                                    K
                                    Komal_Jain05
                                    Nov 2, 2020
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                                    My ticket I'd is 1624091. Tracking details stops from 22 Oct. After that no tracking details are not updated yet and still product is not received. It almost one month now. No proper response in mail also and no one is answering the call from the customer care...Resolve this issue as soon as possible..
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                                    tracking number 4869365 not any update since 14 feb 2022 also not able to check status, in addition to not any mail and message from company. mobile number [protected], [protected]
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                                      A
                                      Anusree Bagchi
                                      Nov 2, 2020
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                                      Address: Kalyan Nagar Rahara 24 pgs North West Bengal

                                      I returned my boat bassheads after one side of it stopped working. The faulty product was picked up by a delivery agent. It reached the service centre after 10 days. The replaced product was issued by the company and it said the replaced product will be dispatched in 5 business days but it has been 10 days and I got no update. I need my headphones urgently. I did not expect such poor service from Boat.
                                      boAt customer support has been notified about the posted complaint.
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                                      same situation brother how can we resolve our problem.
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                                        K
                                        Kavi_292
                                        Nov 2, 2020
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                                        Address: 424, Shubham Apartment, Halwai ki bagichi, Agra

                                        I registered a complaint for my earphones 16 days ago as its one side was not working properly. It has been 18 days now and the website's showing that i have received my replaced product after issuing my warranty claim.

                                        I am trying to reach boat service center but no one is picking up calls or their lines are busy.

                                        I want this matter to resolved as soon as possible as it has been a long time and i am very depressed with the companies behaviour of ignoring my mails and calls completely.

                                        I have also shared screenshots of my mails that were completely ignored.
                                        +3 photos
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