Claimed

boAt Complaints & Reviews

www.boat-lifestyle.com

1

Updated: Jun 10, 2026

Complaints 5810

Resolved

426

Unresolved

5384

Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to boAt

Having problems with boAt?

File a complaint and get it resolved by boAt customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Electronics & Appliances

boAt reviews & complaints page 204

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Hello,
I had claimed Warrenty on my boAt airdopes 311v2, they picked the product on 26th October and issued replacement on 28th October (20 days till now), but I haven't got any further information about the replacement product. I'm tired of writing mails to the company so I'm writing complaint here hoping that my issue will resolve soon.

boAt customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hello! I have placed an order of boat rockers 255 pro on 14th of November via boat lifestyle portal. I yet am to receive an update on my product shipment. I chose the wrong color and I want to cancel my order ASAP. I've tried calling the customer service but left with no help. Please help me cancel the order ASAP. Thanks

boAt customer support has been notified about the posted complaint.

Nov 16, 2020

Updated by Ashwinr707 And my order number is 84044

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Boat limited/2nd floor, 19, 16, Hauz khas village,new delhi-110016

I have boat speaker which was started creating distortion after 2-3 month of purchase but because of lock down I have not informed to boat and later when I started doing complaint in portal then there was showing error. So raised complaint through mail but till date I have not received any single reply from boat and I have tried to reach out nearby service center also but they don't have availability of same Product currently. Now I am trying to reach out to company for this but they are not taking any action on this. May be they are delaying to cross the warrany period. Please support me, as I have not received any responce from them along with invoice, however marked all the available company email id.

boAt customer support has been notified about the posted complaint.

View replies

S

Sushiljss

from Gurgaon, Haryana

Dec 3, 2020

Still no response, even after mentioning the issue here. Actually boat company are very confident in ignoring complaints while our products in warranty

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I purchased Boat Uno nirwana on Amazon. After 6 months its mike is stopped working.so i requested to replace the product to manufacturing brand boat by sending invoice which I received in Amaxon.my ticket number is 1313364. Then Xpressbees courier boy came to pickup my product on 22nd july Awb number is[protected]. Then after 10 days i have received message from boat showing we successfully checked your product and eligible for replacement. Then they give Delhivery courier name AWB is[protected]. Now 4 months but i not received my product. Many time i contacted to boat cc but no use they dont attempt calls.i have sent too many mails everyday but they didn't replied.please help me to get my product. I suggest please don't buy any product from Boat very bad service also very cheap products. They don't lost more than 3 months

boAt customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I raised a warranty claim request for my boat Airdopes 611 on 22 October which were not functionng properly. The product was picked up on 23 October from me. The last update was that the replacement is issued for my claim on 8 November. Since then there was no update on the ticket and it has been more than 20 days I am living without my earphones and it is hard to connect to calls. Even no reply on my mail and phone call of customer care is not helpful.
My complaint id is 1675418

Nov 28, 2020

Complaint marked as Resolved

I had to call their customer care no and get things reaolved after a week

boAt customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Puchased product - Boat Airdopes 281
Purchased Date - 26/8/2020
Reason Of Replacement - Mic Issue
Replacement Issued on - 30/9/2020
Product Taken For Replacement - 1/10/2020
Ticket No. - 1600634
AWB[protected]

The product was promised to be delivered(REPLACED) within 15-20 working days but now its ALMOST A MONTH AND HALF PASSED still the product has not arrived.

PLEASE LOOK INTO THIS MATTER SINCERELY AND THUS HOPE FOR QUICK ACTION.

YOUR'S FAITHFULLY,
ATHARVA JAGTAP

boAt customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

My boat bassheads 100 stopped working. So i have registered for replacement product and it has been accepeted and replacement product is issued. Tracking id has been provided. But its 1 month but the product has not been received and now it is showing as lost.

boAt customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I purchased boat rockerz 450 from amazon which after 10 months lost functionality of one ear cups.
So i claimed my warranty and after going through testing phase they issued an replacement.
The replacement was to be dispatched within 5 business days. But there is no update regarding this is tracking page . It is stucked at there and saying WHHandover
My ticket number is 1687461

boAt customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

The product was dispatched from Pune service centre. Later I got a call from delivery boy 15 days later but due to some serious urgency I could not make it to call. I tried later but it says invalid and sent emails also to [protected]@gmail.com. but they replied neither. It is now out for delivery almost since a month. The tracking shows product is in Mumbai

boAt customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have given boat product for replacement which is wrongly replaced before. And I have returned the product for my exact product which was given before. I am not getting any updation about the product. And it is taking lot of time to deliver also.

boAt customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kurumkattumoolayil House Nethaji road, Palarivattom PO, kochi

Dear Team,

I have order Boat headphone payment was successful and debited from my account. But order not received yet. Request you to get me an updation on same.

Attached herewith receipt of payment which is done from [protected] email id [protected]@gmail.com

I am unable to connect customer care number for the past 2 days i was trying to call and no updation yet regarding my order placed through boat website diwali offer. Request you to give a call back to my registered mobile number [protected]. I have order Boat Rockerzz headphone

boAt customer support has been notified about the posted complaint.

Nov 14, 2020

Updated by BeenaAntony Refund process message received please close the issue

View replies

B

BeenaAntony

Nov 14, 2020

Processed refund from boat team . Please close the complaint

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I want to replace my boat wired earphones with registering complaint online but the support service is not good it gets stuck after chosing your city.what to do now? I dont have service centre nearby.

boAt customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Anlon James P, Kurumkattumoolayil House Nethaji road, Palarivattom po, Kochi 682025, Kerala India

I have ordered headphone through your site but i have not received any order confirmation and amount which is debited from my account as well. I have used my number [protected] and [protected]@gmail.com for doing this booking. Request you to get me an updation on same.

Nov 13, 2020

Complaint marked as Resolved

Sorry wrongly posted in this by mistakely please ignore this complaint as i was suppose to post it in boat website

boAt customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have received the replacement product on 10/29/2020 which looks like a damaged, old and it is heavily used one and it looks very dirty, by looking at the product I am very disappointed. These people are not at all responding to the emails and phone number, I think they have repaired my lightly used product and sends that to other customers, better buy other company products instead of boat

Ticket No- 1560452

boAt customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Imagine Marketing Pvt . Ltd. Khasara No. 31//18, 19, 20/1/1 Village Tajnagar, Tehsil Farrukh Nagar Gurgaon 122506 Haryana

I had returned Boat Rockerz 235V2 earphones that i bought from the boat website on 12th October'2020. I had applied for return on 19th October. The product was successfully delivered to the boat centre but I haven't received the refund amount of ₹1199 till now and I had tried thousand times to contact on the customer service number provided in every message i got from their side but still got no answer and everytime i was put on hold to get in touch with the customer service agent. Refund ticket status showing that the refund was completed 15 days ago but i haven't received a single penny in my paytm wallet. As I paid through paytm wallet on the boat website the refund must be instant bcoz it's not a bank which will take so much time. Please process my refund as soon as possible.
Refund Ticket Number- 59283
Order Id- 61458

boAt customer support has been notified about the posted complaint.

View replies

S

Siddshi

May 29, 2021

Did you finally got back your refund amount. Because I do have same issue.

A

Aysha Anes

Sep 12, 2021

i have been facing the same issue since the past 4 months. Did yours get resolved?

Helpful

39 other people found this review helpful

39 found this helpful

2 Comments

Post your Comment

Comment Guidelines

I just realised I am being charged for pickup for warranty replacement.Is there any guarantee that the product will be replaced??? Or else why am I paying half the product price for pickup

boAt customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hello,

I have claimed Warrenty on boAt Airdopes 311v2 because right ear bud is not working well when I take it out of charging case it's showing only 50% charged and soon shutting down. The company received the product on 26th October 2020 and the replacement product was issued on 28th October 2020, but till now (11 November 2020) it is showing as REPLACEMENT PRODUCT ISSUED.

I have registered complaint with the boAt support team they mentioned that we will respond you within 48 hours but even after one week I haven't recieved any sms or mail from them .

So, with kind heartedly I'm complaining to the concerned department, hope that this issue will resolve soon.

Ticket number : 1659123

boAt customer support has been notified about the posted complaint.

Nov 13, 2020

Updated by Yeswanth sree I haven't got any mail or information about the product but compliant status here showing that BOAT SUPPORT HAS BEEN NOTIFIED ABOUT THE POSTED COMPLAINT.

Nov 15, 2020

Updated by Yeswanth sree Hello boAt,
please respond to my complaint on my eardopes 311v2, ticket number: 1659123. I don't know why you are doing like this much long delay, I don't think that you are testing my patience.

Ticket number: 1659123

Nov 17, 2020

Updated by Yeswanth sree Hello sir,
Please respond to my complaint (ticket number : 1659123 )regarding my boat airdopes 311v2 they are very much important for me. I has been 1month I requested for warrenty. From 28th October onwards it is showing as REPLACEMENT PRODUCT ISSUED on boAt support website till now I didn't got any information of the product.

With a heavy heart I'm writing this letter, hoping that this will resolve soon.

Ticket number :1659123

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi, i ordered earphones in amazon, and i got the earphones on July 17, suddenly what happened i don't know, am not able to listen the sound.

boAt customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 30/35, 1st cross street Ranganathapuram West Tambaram Chennai-600045

It's around one month still product not delivered. I have registered complain more than twice but still no proper response from your team. This is the worst experience from boat.

Ticket no: 1632844. Check it and respond ASAP.

boAt customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I bought boat airdopes from Flipkart . Within a month it gave charging issue.I place a replacement with boat. The delivery guy came for. Pick up I have him the product it's been more than a month I didn't recieve my replacement yet. Neither am I able to contact customer care. They don't answer.. not are they responding to any mails

boAt customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines