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Updated: Apr 8, 2026
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Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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boAt reviews & complaints page 203

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P
Pirveen
Nov 19, 2020
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Address: Maharastra

Boat airdopes 402 bluetooth heatset

One side of the headset is not working. So i registered for replacement and the send it to service centre on 27 oct 2020. Still now i didnt get it back and no updates about replacement of my headset. Kindly check it and give back my headset with charging box as soon as possible.

My ticket no : 1689994
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    K
    Knowledge Bangla World
    Nov 19, 2020
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    This earphone problem is, the Bluetooth connection. Call connection problem..
    The incident date is 15 October 2020.
    I exchange this product, I hope boat company help me.. Thank you.
    boAt customer support has been notified about the posted complaint.
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      B
      bhishaji wadayekar
      Nov 19, 2020
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      Address: Kudal..
      Website: Kudal..lakshimi wadi

      Boat speaker are not working after few day...
      boAt customer support has been notified about the posted complaint.
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      Start button not working
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        K
        Krishna Vardhan Reddy
        Nov 18, 2020
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        Ordered Boat Storm Watch a week back, but no information about that watch till now.

        Order id: #81240
        boAt customer support has been notified about the posted complaint.
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          S
          Sachinkumarmtr
          from Powai, Maharashtra
          Nov 18, 2020
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          Boat stone grande Bluetooth speaker not working . No response from boat costumer care
          boAt customer support has been notified about the posted complaint.
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            A
            AmeyR
            Nov 18, 2020
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            Address: bangalore

            I had bought boat rockerz 235V on 26th June 2020 it is a Bluetooth neckband type earphone. it stopped working after 3 months in October and this product has a 1 year warranty, and Since the incident I have registered my complaint in the Boat website three times, they schedule the pick up but the no one comes to pick the product and i receive massage saying consignee was not available i didn't even get any phone call from the pick up person. This is such a waste brand to buy product from.
            below I have disclosed the ticket numbers of my complaint in there official website.
            a. 1728334
            b. 1700521
            c. 1673782
            boAt customer support has been notified about the posted complaint.
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              Y
              Yeswanth sree
              Nov 18, 2020
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              Address: Mumbai

              Hello,
              There is no response from boat support even though I registered 2 complaints here. To whom I need to file complaint . I think that boAt is a good company don't know why they are doing like this.

              I'm praying you to please take this issue to their concern.

              Thank you,
              Ticket number : 1659123
              boAt customer support has been notified about the posted complaint.
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                S
                Sreejith Meleth
                Nov 18, 2020
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                I ordered boat storm on 10th november 2020, today is the 9th day, upto this time they didnt shipped the product. When i was order the product in website they informed 7 days for delivery, and also no customer support for enquiry. Customer care number is there, but we cannot get call.
                boAt customer support has been notified about the posted complaint.
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                  G
                  GADDAMEEDI JOY
                  Nov 18, 2020
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                  450 is not available in any warreny store
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                    07 mehkma
                    Nov 17, 2020
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                    Address: 6168 Sunny Enclave, Sector 125 kharar, Punjab - 140301

                    I have ordered smart watch & already paid for the same on 10/Nov/2020. But even after 7 days i am unable to track or it might be not yet dispatched. Kindly share the status .
                    boAt customer support has been notified about the posted complaint.
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                      N
                      Niku200
                      Nov 17, 2020
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                      Resolved

                      I submitted my complaint regarding boat rocker 255 earphones not working properly on 4th Nov And on 10th Nov, boat official website shows I will receive my product in 5 business days.
                      Today is 17th nov yet I not received my product not even a mail or reply

                      My ticket no : 1717168
                      And awb no :[protected]
                      Nov 18, 2020
                      Complaint marked as Resolved 
                      After submitting my complaint, I got email form xbees on the same day stating that the product is dispatched and on next day the product arrived. Thanks boat.
                      boAt customer support has been notified about the posted complaint.
                      Nov 17, 2020
                      Updated by Niku200                       Sorry It is Boat bass head 225 not boat rockers 255
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                        D
                        DEEPAK BALAYA
                        from Chennai, Tamil Nadu
                        Nov 17, 2020
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                        Address: no.40,perumal koil street,vellodai,, Ponneri 601204.
                        Website: support.boat-lifestyle.com

                        I had purchased a boat headphones through boat lifestyle website but I couldn't find my bill in that website. Now, i have been facing one side hearing problem in headphones, I m not able to claim warranty without invoice. I asked for my invoice but they have not been responding to my mails. I have my invoice in hand but they are not accepting that.please resolve my problem.
                        boAt customer support has been notified about the posted complaint.
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                        1666305- kindly please note this is my ticket number they have created for me, but they have been ignoring all my mails.
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                          P
                          Pavi@2017
                          Nov 16, 2020
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                          Address: Boat service center,Mumbai
                          Website: support.boat-lifestyle.com/?ticket_no=1689260

                          Hello,

                          I have registered a complaint on boat on 25-Oct-2020. Complaint no is : 1689260

                          On 27-Oct-2020, service center approved my product complaint for servicing and on 28-july-2019 i got a status as 'replacement product is dispatching in 5 days. But still i did not get any awb# update on this regarding dispatch
                          I am unable to contact customer care, call is not connecting,
                          When can i expect a delivery of my replacement product.

                          Regards,
                          Pavithra
                          boAt customer support has been notified about the posted complaint.
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                            S
                            Siddhant Singh Rana
                            Nov 16, 2020
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                            Address: F-4 first floor balinagar

                            Not delivered yet but I have ordered the product on 10th November 2020 please see to it otherwise don't compare me to knock the door of consumers court
                            boAt customer support has been notified about the posted complaint.
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                              S
                              Swarnika@00
                              Nov 16, 2020
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                              One side of my earphones was not working properly so I claimed the warranty on 01/11/2020 they picked up my earphone on 03/11/2020..now I m tracking my shipment it shows WHhandover from last 6 days...also the customer care is not responding to my calls and mails.

                              I want my replaced earphones back as soon as possible
                              Ticket no. is 1705932
                              boAt customer support has been notified about the posted complaint.
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                                A
                                Alan Philip
                                Nov 16, 2020
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                                I purchased boat bass heads 220 earphones.Later one of the side is not working properly.Then I claimed for warranty and they picked my product on october 16.I got message that the service centre had issued the replacement product on october 26.But still I didn't get my product.I tried to contact them by mail.But there is no response.
                                boAt customer support has been notified about the posted complaint.
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                                  S
                                  Sri007t
                                  Nov 16, 2020
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                                  Address: thanumalaian nager 1st street susindrum kanyakumari dist

                                  Im totally upset... i was received that replacement headset 2 days before with same issue... oneside headset still not working.. i dont want to buy your product again.. im very much tired.. please dont do this to anyone.. most of your products buying by middle class peoples..We dont know how to fight with your standards..
                                  please
                                  Grow your quality..
                                  boAt customer support has been notified about the posted complaint.
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                                    Y
                                    Yeswanth sree
                                    Nov 16, 2020
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                                    Hello,
                                    I had claimed Warrenty on my boAt airdopes 311v2, they picked the product on 26th October and issued replacement on 28th October (20 days till now), but I haven't got any further information about the replacement product. I'm tired of writing mails to the company so I'm writing complaint here hoping that my issue will resolve soon.
                                    boAt customer support has been notified about the posted complaint.
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                                      A
                                      Ashwinr707
                                      Nov 16, 2020
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                                      Hello! I have placed an order of boat rockers 255 pro on 14th of November via boat lifestyle portal. I yet am to receive an update on my product shipment. I chose the wrong color and I want to cancel my order ASAP. I've tried calling the customer service but left with no help. Please help me cancel the order ASAP. Thanks
                                      boAt customer support has been notified about the posted complaint.
                                      Nov 16, 2020
                                      Updated by Ashwinr707                                       And my order number is 84044
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                                        S
                                        Sushiljss
                                        from Gurgaon, Haryana
                                        Nov 15, 2020
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                                        Address: Boat limited/2nd floor, 19, 16, Hauz khas village,new delhi-110016

                                        I have boat speaker which was started creating distortion after 2-3 month of purchase but because of lock down I have not informed to boat and later when I started doing complaint in portal then there was showing error. So raised complaint through mail but till date I have not received any single reply from boat and I have tried to reach out nearby service center also but they don't have availability of same Product currently. Now I am trying to reach out to company for this but they are not taking any action on this. May be they are delaying to cross the warrany period. Please support me, as I have not received any responce from them along with invoice, however marked all the available company email id.
                                        boAt customer support has been notified about the posted complaint.
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                                        Still no response, even after mentioning the issue here. Actually boat company are very confident in ignoring complaints while our products in warranty
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