boAt Complaints & Reviews

My product is not workng I raised ticket[protected] on 29th september Iam waiting 20 days I didn't get any respond from their side, 3 times I talk to them and 4 times I send mail to them but I didnt get any response.I wait for 20 days and again I raised a new ticket[protected] on 20 october this time intiated pic up the product and issued replacement product on 29th october and said with in 5 buisness days they will dispatch the product but now today is 10th nov still they will dispatch I talk with customer service on 4th nov they said product will dispatch on 9th nov but it didnt happen.today i call to them they this week will dispatch its already crossed their mention date.they with 18 to 20 days they will solve our issued but I waiting for 41 days first ticktet no response 20 days wasting times and 2nd ticket already they mention time is completed they did get proper answer and cut the call while talking

Order no : 42615
order date : 25th august 2020

product name : energyshroom pb06 power bank (red)

problem faced : battery indicator/ loose connection/ not charging

previous complain/service ticket no :
[protected] replacement sent black color)
[protected] replacement sent blue color)

more than 2 month and this being the 3rd time receiving a faulty replacement, i am frustrated with this company and how they utilize the ' no refund' policy to take the customer on a ride. The device is outright faulty and they take upto 20 days to even ship these replacement and they claim it goes under qc before dispatchment.

I even called the customer service and explained, they claimed that this time it wont repeat and they will make sure to send the right product as even lied that he has escalated my request to the concerned department to make sure nothing goes wrong.

This is is highly unacceptable and is a mockery of consumer's investment.

Harassing the customer and then not even paying back their money is pathetic.

I have give my boat headphones for replacement in warranty period in April they issued me replacement unit in June then they ask me alternate address for delivery I give them alternate adt after that no action is taken by them I continuously call them email them but they don't give me any reply now it's been 6 months but still I am not getting my headphones back the way they treated me I guess this is not the way to treat customers

I have not received my return product boat airdopes 431...and it's code is 6325..i have got message from boat that I have to share the code to executive for confirmation but I didn't find executive at the moment... So I kindly request u to get my product back Imediately as soon as possible...

Its been a month since I placed my order for boat rockerz 255 f kro and I still don't receive it yet... This is so bad on your part

Hello.
With a heavy heart, I am writing my concern to you.

I am a customer of boat Rockerz 235v2. I had claimed a warranty on my product because mic was not working.

So, on 1st week of October, I issued a warranty.
And on October 21st, you've received my warranty request.

Then you successfully recieved it on 30 October and issued a replacement and got an update that the product will be dispatched in 5 days. But till now (9/November) I've not received any details of my product yet.

I've tried contacting customer care, but there was no response

So I request the consent authorities to kindly sort out this issue.

Ticket id -1673736

The tracking number is showing that product will be despatching in 5 days and already 5 days have passed quite beforeand it has been more than 20 days of giving my product i am very much dissatisfied, the response from boat team there is no calling option the phone never gets connected have tried a lot many times and i am getting no update about my product apart from a mail that my issue has been escalated... will i be receiving my product ever or not?

Left side is not working

I'he ordered boat rockerz 240 wireless headsets on boat life style website on October 5, till november 8 i didn't get any update regarding the order and i have raised many mails and called to customer care many times, but they didn't respond to my mails and calls. I want to cancel my order but i am not able to do it from my logged account (From where i'he purchased the order - boat lifestyle).in the cancel option area it is showing not delivered (Only text), maybe because of that i am not able to cancel the order. Please resolve this issue asap.
Thanks in advance...
Mukul

Status of my product is not working
It is 11 days my product is not dispatched yet.
There is no one who had received the call it only rang for several minutes and then automatically disconnected.
I'm worried about what will happen.

The call alert when the phone rings the vibration of the Bluetooth device is more that normal from other device pls guide us how to cancel the call alert vibration in k20pro

I did complaint on 8 October and the product picked up on 21 October But my product does not dispatch till now and as per the policy, they said that the process will take up to 10-12 days and it's been 17 days now and not even get any update from the boat. It's not a joke that I did complain and the company not taking it seriously.
I want my product to be repaired or want my money back

Boat rockerz 400 bluetooth headphone was disfunctioning and I lodge a warranty claim and product was collect and on 30th Oct through status it was conveyed that within next 5 days replaced product will be delivered.

However even after expiry of above 5 days + 2 additional days, replaced product is not dispatched. On call follow up customer executive informed that product is not dispatched yet.

I'm disappointed with warranty service of boat, ticket no. 1680715

I do complain on 13 October and your customer take my product on15 October
But my product not dispatch till 7 November
So please dispatch my product otherwise give payment

It is showing dispatching within 5 days, more than weeks have gone till now they didnt returned

My ticket number 1666241
its been 20 days and product is not dispatched yet!!!
Product is already approved for replacement then why boAt is not taking any action??

BoAt Airdopes 381 True Wireless Bluetoo 1 XI6UFCH HSN: 85176290

My earphone 225 rockers is not working well its one earbuds dnt works plzz kindly replace or make it.

My ticket no:1657310
Its been a month for i applied for the replacement still i didn't got my product on 28th October it said will be dispatched on 5 business days. But today is nov 6 still i didn't receive my replacement please deliver it soon i have been contacting the customer service but no one attends the call. Am keep trying for past 10 days please replace it soon. 🙏🙏

BoAt is a company that gives 1 year warranty on products purchased .
I've purchased a boAt Rockerz 295v2 Wireless Neckband and after less than a month side of the earphone gone connection issues. so i returned it to boat for warranty replacement they said it would take 18-20 days now its been over 20 days and not returned to me. i tracked the product on their site by the order number they gave me and it said its dispatched in 5 working business day and but it never reached me...

No one pickup call on customer care number no one revert on mail .