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Updated: Apr 8, 2026
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Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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boAt reviews & complaints page 205

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A
Ashis uJha
Nov 9, 2020
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Address: Assam Goalpara dudhnoi

I have not received my return product boat airdopes 431...and it's code is 6325..i have got message from boat that I have to share the code to executive for confirmation but I didn't find executive at the moment... So I kindly request u to get my product back Imediately as soon as possible...
boAt customer support has been notified about the posted complaint.
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    A
    Aksa saleem
    Nov 9, 2020
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    Its been a month since I placed my order for boat rockerz 255 f kro and I still don't receive it yet... This is so bad on your part
    boAt customer support has been notified about the posted complaint.
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      K
      kavinn krishnan
      Nov 9, 2020
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      Hello.
      With a heavy heart, I am writing my concern to you.

      I am a customer of boat Rockerz 235v2. I had claimed a warranty on my product because mic was not working.

      So, on 1st week of October, I issued a warranty.
      And on October 21st, you've received my warranty request.

      Then you successfully recieved it on 30 October and issued a replacement and got an update that the product will be dispatched in 5 days. But till now (9/November) I've not received any details of my product yet.

      I've tried contacting customer care, but there was no response

      So I request the consent authorities to kindly sort out this issue.

      Ticket id -1673736
      boAt customer support has been notified about the posted complaint.
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        R
        Rakshak Shukla
        from Bengaluru, Karnataka
        Nov 9, 2020
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        The tracking number is showing that product will be despatching in 5 days and already 5 days have passed quite beforeand it has been more than 20 days of giving my product i am very much dissatisfied, the response from boat team there is no calling option the phone never gets connected have tried a lot many times and i am getting no update about my product apart from a mail that my issue has been escalated... will i be receiving my product ever or not?
        boAt customer support has been notified about the posted complaint.
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          S
          Shaik nabi Rasool
          from Hyderabad, Telangana
          Nov 9, 2020
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          Address: Netjai nagar Road no.16 house no 23-71/D near sanskrit the school beside nalla pochamma temple sarrornagar
          Website: Boat

          Left side is not working
          boAt customer support has been notified about the posted complaint.
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            M
            MukulMehta00004
            Nov 8, 2020
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            I'he ordered boat rockerz 240 wireless headsets on boat life style website on October 5, till november 8 i didn't get any update regarding the order and i have raised many mails and called to customer care many times, but they didn't respond to my mails and calls. I want to cancel my order but i am not able to do it from my logged account (From where i'he purchased the order - boat lifestyle).in the cancel option area it is showing not delivered (Only text), maybe because of that i am not able to cancel the order. Please resolve this issue asap.
            Thanks in advance...
            Mukul
            boAt customer support has been notified about the posted complaint.
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              A
              Arunava Kundu
              from Kolkata, West Bengal
              Nov 8, 2020
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              Resolved

              Status of my product is not working
              It is 11 days my product is not dispatched yet.
              There is no one who had received the call it only rang for several minutes and then automatically disconnected.
              I'm worried about what will happen.
              Nov 9, 2020
              Complaint marked as Resolved 
              The product dispatched after complaining here.
              boAt customer support has been notified about the posted complaint.
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                H
                hiteshrb
                Nov 8, 2020
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                Address: karnataka Hubli

                The call alert when the phone rings the vibration of the Bluetooth device is more that normal from other device pls guide us how to cancel the call alert vibration in k20pro
                boAt customer support has been notified about the posted complaint.
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                  S
                  sumeetrathod
                  Nov 7, 2020
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                  I did complaint on 8 October and the product picked up on 21 October But my product does not dispatch till now and as per the policy, they said that the process will take up to 10-12 days and it's been 17 days now and not even get any update from the boat. It's not a joke that I did complain and the company not taking it seriously.
                  I want my product to be repaired or want my money back
                  boAt customer support has been notified about the posted complaint.
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                    S
                    surabhi dawane
                    Nov 7, 2020
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                    Boat rockerz 400 bluetooth headphone was disfunctioning and I lodge a warranty claim and product was collect and on 30th Oct through status it was conveyed that within next 5 days replaced product will be delivered.

                    However even after expiry of above 5 days + 2 additional days, replaced product is not dispatched. On call follow up customer executive informed that product is not dispatched yet.

                    I'm disappointed with warranty service of boat, ticket no. 1680715
                    boAt customer support has been notified about the posted complaint.
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                      D
                      Devil joker
                      Nov 7, 2020
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                      Address: Mumbai

                      I do complain on 13 October and your customer take my product on15 October
                      But my product not dispatch till 7 November
                      So please dispatch my product otherwise give payment
                      boAt customer support has been notified about the posted complaint.
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                        A
                        Albatrozz
                        Nov 7, 2020
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                        It is showing dispatching within 5 days, more than weeks have gone till now they didnt returned
                        boAt customer support has been notified about the posted complaint.
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                          J
                          Jagrut Joshi
                          Nov 6, 2020
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                          My ticket number 1666241
                          its been 20 days and product is not dispatched yet!!!
                          Product is already approved for replacement then why boAt is not taking any action??
                          boAt customer support has been notified about the posted complaint.
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                            S
                            Suryawanshi Nitin
                            Nov 6, 2020
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                            Address: Sharp engineering satta number a31 waluj MIDC Aurangabad

                            BoAt Airdopes 381 True Wireless Bluetoo 1 XI6UFCH HSN: 85176290
                            boAt customer support has been notified about the posted complaint.
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                              G
                              gvishal07
                              Nov 6, 2020
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                              Address: A.G colony Lalluaeth chowk near crossfit studio kautilya nagar patna 800023
                              Website: www.support.boat lifestyle.com

                              My earphone 225 rockers is not working well its one earbuds dnt works plzz kindly replace or make it.
                              boAt customer support has been notified about the posted complaint.
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                                B
                                Bharath Chander
                                Nov 6, 2020
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                                Resolved

                                My ticket no:1657310
                                Its been a month for i applied for the replacement still i didn't got my product on 28th October it said will be dispatched on 5 business days. But today is nov 6 still i didn't receive my replacement please deliver it soon i have been contacting the customer service but no one attends the call. Am keep trying for past 10 days please replace it soon. 🙏🙏
                                Nov 17, 2020
                                Complaint marked as Resolved 
                                After the registration of complaint here within a week my product has been delivered to my doorstep thanks for your service
                                boAt customer support has been notified about the posted complaint.
                                Nov 09, 2020
                                Updated by Bharath Chander                                 They have replied hope my product will be dispatched soon

                                Nov 12, 2020
                                Updated by Bharath Chander                                 Finally my product has been dispatched thanks for the support hope will come soon

                                Nov 17, 2020
                                Updated by Bharath Chander                                 Received my product everything working fine thanks for your service sir
                                View replies
                                I hope my product will be dispatched soon. Anyway thanks for your response.
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                                  D
                                  Dileep4183
                                  Nov 6, 2020
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                                  Address: Imagine Marketing Pvt. Ltd. 501-B, Shri Har Krishan Bhavan, Charat Singh colony road, Chakala, Andheri East, Mumbai-110093Email: [email protected]

                                  BoAt is a company that gives 1 year warranty on products purchased .
                                  I've purchased a boAt Rockerz 295v2 Wireless Neckband and after less than a month side of the earphone gone connection issues. so i returned it to boat for warranty replacement they said it would take 18-20 days now its been over 20 days and not returned to me. i tracked the product on their site by the order number they gave me and it said its dispatched in 5 working business day and but it never reached me...

                                  No one pickup call on customer care number no one revert on mail .
                                  boAt customer support has been notified about the posted complaint.
                                  Nov 09, 2020
                                  Updated by Dileep4183                                   Sir .

                                  Please help us, yet no updates received...
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                                    D
                                    Darsh1992
                                    Nov 6, 2020
                                    Resolved
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                                    Resolved

                                    I purchased the above mentioned earphones via Myntra and were delivered to me on 14 Oct. Now, the start button of the same has not been working since today morning. It is not getting started.
                                    Nov 10, 2020
                                    Complaint marked as Resolved 
                                    How are you marking it as resolved...I have not received any solution of the complaint..I am waiting and there has been no message or contact from your side.
                                    boAt customer support has been notified about the posted complaint.
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                                    How are you marking it as resolved...I have not received any solution of the complaint..I am waiting and there has been no message or contact from your side.
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                                      B
                                      Bharath Chander
                                      Nov 6, 2020
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                                      My boat airdopes has been claimed for warranty and the product is picked from 17th oct. On 28th oct they said it will be replaced on 5 businesses days but today is Nov 6 still i didn't got my product please deliver my product soon.
                                      boAt customer support has been notified about the posted complaint.
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                                        A
                                        Anushka Gupta 200000
                                        Nov 6, 2020
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                                        I want to know about my refund status. I tried to talk to the executive by calling at the customer care number give by the company but no one is answering my calls. It is really very disappointing. Pleass update me about my refund.
                                        boAt customer support has been notified about the posted complaint.
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