boAt Complaints & Reviews

The storm smart watch was launched at 12:00 I opened at 12:01 and it was out of stock so please make in bulk

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Website: support.boat-lifestyle.com/?ticket_no=1490275

I send my headset for not hearing one side it is already two months gone I send my headset on September 3 through express bees courier partner . Now I send more mails for enquiring about my headsets condition is it completed or not but I didn't get any mails . I didn't expect this kind of large company not responding properly to the consumers . Please help me to get my replaced headset . My ticket number is 1490275 please help me . It is boatrockerz 255 active black ( mine)

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Website: www.boat-lifestyle.com/collections/bluetooth-wireless-headphones

I ordered airdopes from boat website on 7th October and it's been 22 days and it hasn't reached me till yet. Customer care number is not reachable. After much efforts by contacting their Instagram page I received a call and they said that i will receive it in 4-5 days but that didn't happen. I now want to cancel it but unable to do so and no communication can be made with their customer care . I want a refund

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Oct 29, 2020

Updated by syed mikayel I ordered a package on 7th October and haven't received it since. I want to cancel my order but unable to do so. Order id 60224

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SakshiJaiawal

Aug 26, 2021

I ordered a package on 12th August and haven't received it since.It's been 15 days now. I want to cancel my order but not able to do that. Please look into it.

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ishita rai

Jun 14, 2022

I ordered boat earphones from the website and the package has been in transit for 15 days now but I don't have any updates and it still hasn't reached me. The customer care team of boat is extremely useless and cannot help me no matter how many times I call. I need a refund now.

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Address: 1/39 SAINIK COLONY, Kaseru Khera, Meerut cantt

Sir, I ordered two boat rockerz 600 Mi edition headset from Amazon out of which one was bad and not working properly.
I registered my complain on your site and my ticket number was 1600452.
I sended request to boat service centre and in the replacement process, I gave all the accessories(AUX cable+usb cable) and the carry box which we get with it to the delivery man, but in return we were given only the headset which was of different model and even not the full box. Now I am not able to even charge my headset and without auxcable it is useless.
Even no customer care number receive call in lockdown. How can I get help?

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Address: 59 vinay nagar sector 4 gwalior, Koteshwar road

Dear sir / mam,
Sir/Mam, I ordered boat airdopes 402 on 21st October, 2020 and I paid the price online through my debit card .I haven't received any mail or sms regarding the confirmation of the order placed, and it was really very disappointing from your side as i wanted to gift it to one of my friend on 29th October, it's been 5 days since I ordered them, I request you to please look into the matter and do the needful, I would be very thankful to you if you could send me a confirmation of my order and let me arrange it by 29th of this month.
If you learnt about any of details of my order then please mail me or sms or call me on [protected].
Thanking you for your time

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In mid of July I have claimed warrenty for my boat earphone and on 26th July 2020 my product pick up generated for servicing .
Now I didn't get any further changes in current status of my earphone also I don't get response of my any emails.

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Address: Media faktory recording Studio, 1st Floor, A&J Building, Makolath Rd, Opps. Coronation Theater, Kozhikode, Kerala-673004

I hve not yet to replace the product i offer to replace, sent on september 21st we have not receved it yet. The item cannot be tracked by this site, boat site always showing 404 error. The necesary step should be taken as soon as possible.

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I placed replacement complaint on 9/10/2020 . Next day they took my product and all . And on 21/oct/2020 replacement product was issued but till 28/oct/2020 i haven't received it. I emailed them many time but they are not responding. Now what to do?

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Nov 3, 2020

Complaint marked as Resolved

After complaining here after 4 5 days I've received a email and on next day i received the product

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Oct 28, 2020

Updated by Sachi Rana My ticket number is 1632317

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Sachi Rana

Nov 3, 2020

I received the product on 3rd November

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Hi,

With a heavy heart, I am writing this concern to you.

I have bought airdopes 501 and with in 3 weeks of purchase it started showing issues. I have claimed the warranty on 1st week of september and till today, this is in process. Last update was on 16th October that new product will be shipped in 5 days.

There is no update after all these days too.

Reaching to your customer care is hell, and wont get any response also. I should have called nearly 15 times. 2 times were able to talk to support.
Kindly support here.

Ticket id is : 1580540

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I had purchased a boat Rockerz 255 bluetooth headphone from Amazon having one year warranty but unfortunately it is not working now. I had given a complaint on boat side on 17 Aug 2020 having complaint no T 1416077, status of complaint 17 Aug 2020 Pending. It will get updated within 2 business days. 21 Aug 2020 Approved. Product pick-up request will get generated in 1 business day.

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I had issue with my earphone boAt basshead 242, one side was not working.
Registered a complain and product was picked up by company on 10 October.
Replacement product was issued on 21 October, and was said to be dispatching in 5 business days. Its been 7 days and still there is no info of what is going on with that product. Its already been 18 days and I need the product as soon as possible.

Complain Number: 1625650

Please help I need the product as soon as possible for study purpose.
Thank You

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Sachi Rana

Oct 28, 2020

Have you received any reply from boat about this

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Address: Mumbai

Just after 1 month, my earphones stopped working on the right ear. I raised a ticket on the 15th and promptly it was collected on the 16th and dispatched to Mumbai. It was recieved in Mumbai on 19th and i dont have any status so far on where it is currently. I called customer care on the 26th to check on this and the lady could not answer anything and just that it will be serviced. I tried calling again today and worst part is nobody picked up. I stay in bangalore and i dont know why this was sent to Mumbai when you had service centers in bangalore. I dont have any clue now where my order stands.Pathetic customer service i have to say the least.

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Oct 27, 2020

Updated by fortunermia The tracking number is #1652860

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Address: H.No. 1206, Mangla Hospital ke samne wali gali, Arya Nagar, Arya Nagar

I have registered a complaint about the replacement of my product i.e. boAt BassHeads 220 Wired Headset on 3 Oct, (complaint no. 1611647) now on 19 Oct I got an update that product will be dispatched in 5 business day. It's been more than 5 days no update yet, I called customer support they picked once and told me that we have shipped your order(tracking id) but it shows no update, and the courier service telling me to contact the merchant...

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Address: BHANWAR LAL JI Tater behind Bhansali bhawan old lane GANGASHAHAR BIKANER

Website: support.boat-lifestyle.com/?ticket_no=1634114

I have registered a complaint regarding my earphones, its left side was not working and it was under warranty.so i registered a complaint.and product was picked on 13october2020. Now, its showing on 19th October product was out for delivery and on the same day its showing WHH and Over.But the product is not received
Ticket no. -1634114

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Address: Mumbai

I've sent my replacement product of boat airdopes 441 through xpressbees and it hasn't been delivered to the origin it's been two months
The shipment status said shortage few days ago but when I track now it shows invalid awb number
I tried contacting boat and xpressbees none of them tried to provide a resolution
My tracking number[protected]
Ticket no on boat support- 1471526

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I have not received my boat uno product. My product is picked up successfully on july 25.Ticket number is 1313364. They received my product. They sent through Delivery courier service tracking number[protected]. But not delivered till now. It is picked up on july now October 27 but till now I have not received.please deliver

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Anagha KS

Oct 28, 2020

Hey... I got the same trouble.. Mine too was picked up on july yet it is not yet solved, but here it shows to be resolved

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Chandni Basha's [Complaint's author] reply, Nov 15, 2020

I have not received any response from boat please don't tick it as resolved.Boat brand also became a fraud.I purchased Boat Uno nirwana on Amazon. After 6 months its mike is stopped working.so i requested to replace the product to manufacturing brand boat by sending invoice which I received in Amaxon.my ticket number is 1313364. Then Xpressbees courier boy came to pickup my product on 22nd july Awb number is 2385120141529. Then after 10 days i have received message from boat showing we successfully checked your product and eligible for replacement. Then they give Delhivery courier name AWB is 1300615224236. Now 4 months but i not received my product. Many time i contacted to boat cc but no use they dont attempt calls.i have sent too many mails everyday but they didn't replied.please help me to get my product. I suggest please don't buy any product from Boat very bad service also very cheap products. They don't lost more than 3 months

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Website: Boatlifestyle.com

I've ordered boat bassheads 172.from boats official website. Everything is done and payment is deducted. I've submited screen shot along with. However neither u received confirmation email. Nor am I able to track my order from boat website. I request to make a refund if the same.

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Address: Mumbai

Dear concerned person,
My product is not working. Airdopes 402 white which I ordered in July with order number #21652. Left one is not working.
Also I need INVOICE of this order, which I didn't got. As for registering complaint invoice is must.
Do reply earlier.

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My boat earphones are picked on 12 th Sep 2020 and they are not arrived yet.Currently xpressbees is showing Arrived at BOM/RVP, MUMBAI, MAHARASHTRA this as shipment status it's now almost one and half month passed it showing it has reached to service center...i called boat help center many times but most of the times it comes busy and there is no good response from them...my ticket number is 1520147.Kindly look at this complaint as it has been too long and please help me with my complain

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Nov 16, 2020

Complaint marked as Resolved

My product was delivered to me today after 2 months it takes very much time but still the product was repaired and it is working fine...thank you soo much for your concern towards my complain

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Oct 26, 2020

Updated by Devashish Colvalkar Please sir/ma'am help me with my complain and replace or make me refund for my product so that I buy new product

Nov 10, 2020

Updated by Devashish Colvalkar It's now 10 days my boat product information is showing item dispatching in 5 days but still it's not yet delivered sir/ma'am please look into my Matter it's more than 2 months since I have issued my product for replacement it's still not yet delivered back to me please help me!!! My ticket number is. 1520147

Nov 16, 2020

Updated by Devashish Colvalkar My Product was successfully delivered to me today and it is working fine🖤❤️...thank you soo much for your response to my complain and making it solve

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Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon Mumbai Mumbai City District Maharashtra India - 400063 Landmarks: Next to Jay Coach

My ticket no is 1601634.I send my boat 235v2 rockerz on 8 oct my product is in black colour.and i get the replacement of product in blue and on the eway bill the company mentioned the product colour black.But inside the box there is not black colour it is in blue colour.i want my replacement of colour blue to black.I call customer care but no one is giving response.I want the product in black not in blue so kindly change and resolve my issue.My product is boat rockerz 235 v2 in black not blue.So kindly send me the black colour and replace the blue into black.

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Oct 26, 2020

Updated by Aadi1503 My is still unresolved by company.

Oct 26, 2020

Updated by Aadi1503 My complaint is not resolved by company yet.

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Vyshnav D Gireesh

Mar 2, 2022

My ticket no is 4955143.I send my boat 235v2 rockerz on 24th february 2022 which was black in colour. I get the replacement product on 28th february 2022 which was red in colour, also the details on the e-way bill was not clear to read. I want my replacement colour from red to black. I chat with boat service in fb, and they said the products are subject to availability. Last time i checked, boat rockers 235 v2 black was still available in both flipkart and amazon, so I didn't get the part "subject to availability ". I want the product in black not in red so kindly resolve my issue.

boAt Complaints & Reviews

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boAt reviews & complaints page 206

Out of stock

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Not received my product and any mail about my headset send for warranty replacement

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Order not getting delivered or cancelled

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Not satisfied by replacement delivery

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Not receiving the confirmation mail and the amount is deducted

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Replacement is delayed too much, still didn't get response of any emails

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Product has not been receved

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I haven't received my replacement product

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Airdopes 501

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Boat Rockerz 255 defective

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Replaced product not dispatching

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Rockerz 255 Pro, Just after 1 month, my earphones stopped working on the right ear

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Replaced product dispatching in 5 business days and its been more than 5 days no update yet

Regarding Earphones

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Haven't received the replacement since two months

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My boat uno is picked up

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Payment is done however order is not confirmed.

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Product Airdopes 402 not working properly

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BoAt Airdopes 201 Earbuds Bluetooth Headset

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Wrong colour product replacement

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