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Updated: Dec 3, 2025
Complaints 5741
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425
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5316
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boAt reviews & complaints page 207

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A
Anagha KS
Oct 26, 2020
Resolved
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6 months before the mic stoped working and few days after registering complaint they picked up . Then i never received it back. I wrote them 1000's and mails and 1000's of phone call. They are not even giving a proper answer while contacting.
My ticket number:1249557
Hope I'll get it back
Please do help me.
+7 photos
Oct 26, 2020
Complaint marked as Resolved 
My complaints is not resolved but still shows resolved, i don't know why. Still now i didn't even received a single message from them about the replacement then how can it be resolved!?
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    S
    Sudarshina
    Oct 25, 2020
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    Address: Boat service center Mumbai

    I didn't get my product back after warrenty claim. I surrendered my boat airdopes 402 for service. When I track it shows product returned. It didn't shows anything about the issue. I want update immediately.
    +1 photos
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      F
      Fawaz Wangde
      Oct 24, 2020
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      Resolved

      I had ordered boat 131 from the boat website. I asked for a refund within 24 hours as I was not satisfied with the quality of the product. The return was approved by boat and they said they will arrange a pickup for the same. But its been more than 15 days now there is no update regarding the same. I tried mailing them. Sending them message over facebook messenger. But they just say your issue was escalated and stuff. Ticket number of my issue is 55995. Order number is 57848.
      Jan 18, 2021
      Complaint marked as Resolved 
      Sent multiple messages on their facebook account. And wrote some reviews on their facebook posts. After doing this for a while the headsets got picked up after 2 months. Don't know whether it was corona effect or something else.
      boAt customer support has been notified about the posted complaint.
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        N
        Neeti Srivastav
        Oct 24, 2020
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        I have purchased ear phone on 4th July 2020 and left speaker is stopped working suddenly. It's in warranty period. It happens 2 time with boat product, please look into this.
        +1 photos
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          R
          Rupesh Bramhankar
          Oct 24, 2020
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          Resolved

          I had registered a complaint on boat website for replacement on the issue of one side not working on 27th September and they picked up the product on 28th September. Since October, the status shows replaced product dispatching in 5 days. Its almost been a 10 days. I haven't got any updates since then. They are not replying to mails or calls as well. Please send my replaced product.
          support ticket number: 1588427
          +1 photos
          Oct 30, 2020
          Complaint marked as Resolved 
          Company mailed me for update and delivered within a week. I got mail from [email protected]
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            P
            Petrolhead918
            from Chennai, Tamil Nadu
            Oct 24, 2020
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            Resolved

            The product was taken more than 20 days ago and on 13th October, the status was shown as "Dispatching in 5 days". After 5 days, no update, neither any feedback and the product doesn't show dispatched. In fact it has been more than 10 days now as I'm writing this on 24th Oct. When I call them, every time they say it'll dispatch within 1-2 days. Even today I called and they said the same. And they hang the call without giving a proper response. Had reached them out on twitter also, yet to no avail.
            +1 photos
            Apr 16, 2021
            Complaint marked as Resolved 
            boAt customer support has been notified about the posted complaint.
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              R
              Rahul Reddy Ala
              Oct 24, 2020
              Resolved
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              Resolved

              My ticket number is 1560848. It has been more than 1 month since my product pick up still I didn't receive my product back. Such delay in service. The status mentions 2 or 5 business days for one status update but they take almost 1-2 weeks extra for each operation. Why such delay in dispatching even after the product has been replaced? In the status it says 5 business days for the dispatch but now 1week. And no response from them.
              +1 photos
              Oct 29, 2020
              Complaint marked as Resolved 
              Product has been delivered to me today, i.e 29-10-2020. It took 40 days for the product to be delivered to me.
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                S
                snohit
                Oct 23, 2020
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                Address: a-70, karni nagar lalgarh, bikaner
                Website: www.boat-lifestyle.com

                I brought a piece of BassHead 242 on 17 oct. 2020 and I pay for this from Paytm on same day but I did not get any order detail from your side.
                Order Id of My product :[protected]-[protected]
                upi ref. no.:[protected]
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                  S
                  Softecharun
                  Oct 23, 2020
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                  I had registered a complaint on boat website for replacement on the issue of one side not working on 25th September and they picked up the product on 26th September. Since 13 September, the status shows replaced product dispatching in 5 days. Its almost been a month. I haven't got any updates since then. They are not replying to mails or calls as well. Please send my replaced product.
                  support ticket number: 1584586
                  thank you
                  +1 photos
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                    A
                    Anshi Gupta
                    Oct 23, 2020
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                    Address: Delhi

                    Hlo sir/mam

                    My order of replacement or repaired is dispatched and delivered on 15 October to somewhere in Mumbai at a wrong adress.i continuously email or trying to call but they haven't received my call .But they send a mail and say to contact to merchant (imagine marketing). So plz you solve this problem...
                    Ticket number:[protected]
                    +1 photos
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                      R
                      Rajnikants
                      Oct 22, 2020
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                      Today is 22 October 2020 .till now i didn't get replaced product. my ticket number is 1574763. The last update was on 7 October 2020. Where mentioned that replaced product dispatching in 5 business day.till that they not dispatched.and i also tried many times on there customer care number but they not respond. And also mailed but the result is same no one reply.. please provide my product and status of product as soon as possible.. thanks
                      +1 photos
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                        1
                        17CSER05 Lokesh Atluri
                        Oct 22, 2020
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                        I made a replacement request of boat bassheads 242 earphone on 16/09/20 and last status shown on ticket number - 1546838 that "replacement product issued" on 13/10/20, after that no status updated on ticket number and no mail or message update. It is almost 10 days till now they don't dispatch the product. Whenever i call customer care they didn't respond. Please help me my ticket no 1546838. I am facing lots of problem regarding this.
                        +1 photos
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                          Z
                          Zk1989
                          Oct 22, 2020
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                          Hi
                          I registered a complaint on 19 june 2020
                          And my replacement product dispatched on 17 july 2020. When i checked status it showed that delivered back to shipper. It has been more than 3 months i am still waiting for my headphones.
                          They are not replying to mails. Customer care phone number is not working.

                          My Old complaint id is 1198848

                          Now they have created new ticket . And They provided wrong tacking no.
                          The tracking no. Does not exist.

                          My new Id is 1590640
                          boAt customer support has been notified about the posted complaint.
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                            K
                            Karthik VT
                            Oct 22, 2020
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                            Address: Sri mallikarjuna nilaya near, Shimoga gas gowden navanagra

                            I had returned the boat bassheads 242 black due its malfunctioning on 28/09/2020, and on 13/10/2020 i got message from boat that the replacement of product will be delivered in 5 working days but still its been many days i didn't got my earphones
                            +1 photos
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                              S
                              shahmeersk
                              Oct 21, 2020
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                              They mentioned dispatch will be done in 5days. No update yet and no reply while we email them regarding this issue. How come such a reputed firm can be so reckless?? Solve this issue ASAP.
                              My ticket no. is 1583557
                              boAt customer support has been notified about the posted complaint.
                              View replies
                              Am much ### with the CUSTOMER service plz dont buy any products on boat plz dnt waste the money u can even through it out i[censored] have excess.
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                                S
                                Sibi 5678
                                Oct 21, 2020
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                                Hello,
                                I have purchased boat rockerz 255f bluetooth earphones in the month of june 30, 2020.After 2 months one side of the earphone is not working.So i registered a compliant and they picked up the product on 28 th septemer and the replacement product was issued on 12th october.Since then there is no update.The last update was on 12th october and in the update they said, product is dispatching in 5 business days.But now after the last update 11 days gone and the product is not yet dispatched.my ticket no.1589481.So i request you to send me product soon.
                                Thankyou
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                                  K
                                  KavithaREKA
                                  Oct 21, 2020
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                                  I Have claimed warranty issue for my boat heatset. My ticket number is 1597386 . They mentioned dispatch will be done in 5days. No update yet and no reply while we email them regarding this issue. How come such a reputed firm can be so reckless?? Solve this issue ASAP.
                                  boAt customer support has been notified about the posted complaint.
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                                    S
                                    Suneeta Jona
                                    Oct 21, 2020
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                                    After October 14, 2020, there is no update of my product. it's already more than one and a half month. AWB no. 1486279. please deliver it as soon as possible.
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                                      M
                                      mahesh dba
                                      Oct 21, 2020
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                                      Resolved

                                      Website: www.boat-lifestyle.com

                                      I purchased boat earphones on on march 18th 2020 with 1 year warranty.after 6 months it stops right ear bud I register complaint to boat on 29th september 2020 ticket number is 1597319 they said with 18 to 20 days they resolve it but still no response from their side, I send to mail, but they will not respond to my mail, I call 2 times to their cusomer care but still I didnt get proper response.so I decided to complaint against company .
                                      +3 photos
                                      Oct 21, 2020
                                      Complaint marked as Resolved 
                                      I raised new ticket on my issue they are initiated for pickup for new ticket, so I decided to close my complaint
                                      boAt customer support has been notified about the posted complaint.
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                                      My boat earphones one side not working please replace my product
                                      I sell this product 25 august 2020
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                                        H
                                        hiiiankit
                                        Oct 21, 2020
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                                        Address: 29/A, Bardahiya Chowk, Opposite New Sanjivani Hospital, Purani Basti, Basti-272002

                                        My boat Airdopes 201 were picked up form me to the service center for warranty claim. They were picked complete box.
                                        I got information product will replace and deliver within 5 days on 1 Oct. After 20 days I got my product but it is not replaced product, its changer and other buds ear support is not on delivery packet.
                                        +2 photos
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