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Updated: Apr 8, 2026
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boAt reviews & complaints page 207

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S
Sidjss
from Powai, Maharashtra
Nov 3, 2020
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I register a complaint on Boat website, claiming warranty on my earphone as one side was not working.
I register my complaint on 22nd October & on 27th October it showed the product is dispatching in 5 days & it's been more than a week they're not picking up calls & responding to mails.

Please help, I want my product.
Service Ticket number - 1673678
boAt customer support has been notified about the posted complaint.
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    D
    dhanvi gudipati
    Nov 3, 2020
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    My return product of boat is not yet received 57791.
    boAt customer support has been notified about the posted complaint.
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      A
      Ankit26548
      Nov 3, 2020
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      My product was not working and I have registered a complaint, which I was purchased from flipkart. So I have sent it for replacement on 19 Oct 2020. Till date it has not dispatched and now company saying its out of stock. Till now I have not received my product. I need a solution here.
      boAt customer support has been notified about the posted complaint.
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        R
        ravi141183
        Nov 3, 2020
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        Address: S. Ravindrababu, 5-1/2, SWARNAMUKHI NAGAR, M.G.BROTHERS LAYOUT, OPP.SULALAMMA TEMPLE, CHANDRAGIRI, TIRUPATI RURAL -517101

        I had registered a complaint on boat website for replacement on the issue of not working on 04th September 2020 and they picked up the product on 5th September 2020. Since September, the status shows replaced product dispatching in 5 days. Its almost been 3 Months. I haven't got any updates since then. They are not replying to mails or calls as well. Please send my replaced product or refund full payment.
        support ticket number: 1496551

        My Contact No.s: [protected], [protected]
        boAt customer support has been notified about the posted complaint.
        Nov 29, 2020
        Updated by ravi141183         Respected Sir / Madam,

        Our Problem solved and new device received from boat. Your services are very appreciated and Thank you for your valuable services.
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          B
          bhavishya_ jain
          Nov 3, 2020
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          Resolved

          Hello, i registered complaint for replacment on 9 oct 2020, but didn't received product till now, they r just not receiving call too, please help me out
          Dec 27, 2022
          Complaint marked as Resolved 
          It was great process very fast, in a week whole process got completed
          boAt customer support has been notified about the posted complaint.
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            S
            Subbu S Kumar
            Nov 3, 2020
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            Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon Mumbai Mumbai City District Maharashtra India - 400063

            Complaint number 1586786.
            I have received a basic model earphone as replacement for my boatstone 1400 green speaker.I have sent many mail regarding this matter to them.but no reply as far.very bad customer service.
            I want my speaker back from their main service centre Maharashtra.
            boAt customer support has been notified about the posted complaint.
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              atharva11
              Nov 3, 2020
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              I had placed a complaint for replacement of boAt 235v2 headset because the mic was not working the company has not responded since 22nd October, now i feel the update panel that they provide and the customer care no is FAKE its useless i have all the details attached in this the attachments no body receives call and updates me on my product status
              boAt customer support has been notified about the posted complaint.
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                H
                Hima7669
                Nov 3, 2020
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                Address: House no - 8,Ward no - 7,Moh - Gujjarwada,Town - Landhaura,City - Roorkee

                Replacement Product Issued Ticket status updated on 24th october after that didnt get any update. I am mailed didnt get any response. Customer care didnt picked my phone call.

                I had registered complaint on 12th October with a ticket number 1640463. The product was collected from me on 14th October and the service center received on 19th of october, when i check in boat website with my ticket. I saw that on 24th they issued replacement for my product but till now there is no change in replacement
                Till now i didn't receive my product,
                I called service center 100 times no one answers my call, no one replied my mails.
                boAt customer support has been notified about the posted complaint.
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                  G
                  Gikku1995
                  Nov 3, 2020
                  Resolved
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                  Resolved

                  Last update on 20 Oct, 2020...no response
                  Nov 3, 2020
                  Complaint marked as Resolved 
                  After making this complaint msg received regarding product dispatched through courier...with tracking id
                  boAt customer support has been notified about the posted complaint.
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                    _vishal11_
                    Nov 3, 2020
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                    My product was not working after 1 month, which I was purchased on amazon. So I have sent it for replacement on 20 Oct 2020. Then I have checked my ticket status it has been shown it will dispatched on 28 oct 2020. Till now I have not received my product. I need a solution here.
                    boAt customer support has been notified about the posted complaint.
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                      5
                      5zigen sahil
                      Nov 3, 2020
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                      Address: #9 DREAM CASTLE , NEAR GAYATRI PARTY PLOT , GOTRI

                      Left headset of my airdopes 281 is not working. Once switched off, the left one doesn't turn on and doesn't even show light. The back touch to turn on or pause song is not working
                      boAt customer support has been notified about the posted complaint.
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                        S
                        Sandeep Gantasala
                        Nov 2, 2020
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                        My item does not got delivered and it's 5 days delay .
                        Very poor service from xpressbees I'm trying to make contact with xpressbees delivery agent but he is not picking up the phone it's very ridiculous.
                        boAt customer support has been notified about the posted complaint.
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                          M
                          Manjunath Vasam
                          Nov 2, 2020
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                          Resolved

                          Address: Mumbai.

                          I first registered the complaint on 13th oct 2020. And the replacement product was issued on 20th oct 2020 (as shown on their website). But till no sign of any replacement, it has been more than 10 days and status of the ticket is still stuck at the same point. I write emails they send me back the same auto generated mail again and again. I called to the number provided but no reply. Please look into this, I think boAt is a good company, please don't let anyone down like this. My ticket number is 1638756. I want an update as soon as possible. And please no auto generated ones. I am tired of seeing them please do this as soon as possible!!!
                          Nov 5, 2020
                          Complaint marked as Resolved 
                          Got the replaced product let's see for how long it works.
                          boAt customer support has been notified about the posted complaint.
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                          These are the updates still no response from them.
                          Reply
                          Update: The product has finally left the service center and is with Xpressbees now. They say it'll take another 9-12 days.
                          Reply
                          Resolved : Got the replaced product today.
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                            S
                            Suraj Gawali
                            Nov 2, 2020
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                            Hi, I registered complaint about my product on 10th October 2020, they pickup on 12th October 2020 from that date i haven't got any update on my product. I'm tried to calling their coustmer care num but they says that u got your product after 2/3 but they didn't give it, same thing happened with me 3times on my interaction with their customer care officer.25 days are gone and they aren't taking any action on my replacement product, so please do something sir and do something to give my replaced product back.
                            boAt customer support has been notified about the posted complaint.
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                              P
                              Priyansh2001
                              Nov 2, 2020
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                              I have filed a complaint or raised ticket on 21/10/2020 regarding problem of working in my boat earphones which are in warranty and that was picked up by delivery boy on 22/10/2020 and arrived at boat service center on 29/10/2020 but there is no updates still regarding this.
                              Kindly inform me how much time required to return my earphones
                              boAt customer support has been notified about the posted complaint.
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                                P
                                Priyanka Nandanwar
                                Nov 2, 2020
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                                Address: Head office New Delhi

                                In 14th October 2020 i ordered boat wired earphones Basshead100 through the boat site but After done my payment through bhim UPI i didn't get my order ID or any other details I'll try to contact your company customer agent they said my payment was stuck in getway 18 day's has been been done but still I didn't get any response from the company or my refund nor my order confirmation
                                boAt customer support has been notified about the posted complaint.
                                Nov 02, 2020
                                Updated by Priyanka Nandanwar                                 My payment refund related complaint still not resolved how could you it mark as resolved this is totally froude with me
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                                  R
                                  Rajhclko
                                  Nov 2, 2020
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                                  Address: lucknow

                                  I returned my boat data cable v3 it stopped working. i am registered my complaint on 5 oct The faulty product was picked up by a delivery agent. It reached the service centre after 10 days. The replaced product was issued by the company and it said the replaced product will be dispatched in 2 business days but it has been 15 days and I got no update. I need my headphones urgently. I did not expect such poor service from Boat. my ticket no is 1616628
                                  boAt customer support has been notified about the posted complaint.
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                                    S
                                    Sahil2903
                                    Nov 2, 2020
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                                    Address: Bhilwada, mumbai, Maharashtra

                                    Sir, I have register a complaint for warranty of my boat Bassheads 225 of red color and on 24th October my replacement product is also issue on ticket no 1662547 but yet not dispatch from boat centre I also email many times to your executive for it and also call many times on no [protected] but no one is response I unhappy with your service and I want my replacement product immediately so resolve this problem as soon as possible...
                                    boAt customer support has been notified about the posted complaint.
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                                      P
                                      Prateek Gilhotra
                                      Nov 2, 2020
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                                      Address: 2nd Floor, 19, 16, Hauz Khas Village, Deer Park, Hauz Khas, New Delhi 110016

                                      Mera naam Prateek hai, Main Bikaner(Rajasthan) Se Hoo, Maine Ek EarPhone Basshead 242 Boat Lifestyle se order kiye the. or uski payment 549/- Rupey UPI Paytm se kar di thi, parantu mere pass Boat Lifestyle ne abhi tak koi bhi Earphone nahi bheje jabki uski order no. or upi ke payment ka reference no. mere pass hai jo main attach kar raha hu

                                      Order ID : [protected]-[protected]

                                      UPI Ref. No.:[protected]
                                      boAt customer support has been notified about the posted complaint.
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                                        B
                                        Bhashwanth
                                        from Chittoor, Andhra Pradesh
                                        Nov 2, 2020
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                                        Address: SUB TREASURY OFFICE ,PILER (517214)

                                        I had submitted my product for servicing or replacement, but until now i did not get any notification regarding my product dispatch.
                                        boAt customer support has been notified about the posted complaint.
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