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Updated: Jun 10, 2026
Complaints 5810
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Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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boAt reviews & complaints page 207

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A
Akhil Sekhar
Nov 3, 2020
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I've purchased a BOAT BASSHEADS 200 red and after less than a year one side of the earphone gone mute. so i returned it to boat for warranty replacement they said it would take 18-20 days now its been over 27 days and not returned to me. i tracked the product on their site by the order number they gave me and it said its dispatched to the customer and but it never reached me. now i cant even check on their website because it is not opening.
boAt customer support has been notified about the posted complaint.
Nov 03, 2020
Updated by Akhil Sekhar my service ticket number - 1629092
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    B
    buddhi saini
    from Powai, Maharashtra
    Nov 3, 2020
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    Address: Oxfoard library Renwal road tankarda chomu Jaipur rajasthan pin 303702

    Dear sir/Maa'm,
    I have registered my boat black bass 100 earphone on 3 oct. I get last update on 21oct that product is replaced. But till now i am not get product.
    The complain is registered by name Atull saini.
    So please check it. I am waiting your response.
    My ticket no. - 1634987
    Mobil no. - [protected]
    E mail [protected]@gmail.com
    boAt customer support has been notified about the posted complaint.
    Nov 03, 2020
    Updated by buddhi saini     I haven't received my replacement product

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      H
      harsh m patel
      from Powai, Maharashtra
      Nov 3, 2020
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      I purchased boat rockerz 450 on 14th of October, 2020 but within one and half month one side earbud not working and start rotating.
      I went to the service center, maninagar but didn't get proper response.
      Please I want replace my product
      boAt customer support has been notified about the posted complaint.
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        S
        Sidjss
        from Powai, Maharashtra
        Nov 3, 2020
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        I register a complaint on Boat website, claiming warranty on my earphone as one side was not working.
        I register my complaint on 22nd October & on 27th October it showed the product is dispatching in 5 days & it's been more than a week they're not picking up calls & responding to mails.

        Please help, I want my product.
        Service Ticket number - 1673678
        boAt customer support has been notified about the posted complaint.
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          D
          dhanvi gudipati
          Nov 3, 2020
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          My return product of boat is not yet received 57791.
          boAt customer support has been notified about the posted complaint.
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            A
            Ankit26548
            Nov 3, 2020
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            My product was not working and I have registered a complaint, which I was purchased from flipkart. So I have sent it for replacement on 19 Oct 2020. Till date it has not dispatched and now company saying its out of stock. Till now I have not received my product. I need a solution here.
            boAt customer support has been notified about the posted complaint.
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              R
              ravi141183
              Nov 3, 2020
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              Address: S. Ravindrababu, 5-1/2, SWARNAMUKHI NAGAR, M.G.BROTHERS LAYOUT, OPP.SULALAMMA TEMPLE, CHANDRAGIRI, TIRUPATI RURAL -517101

              I had registered a complaint on boat website for replacement on the issue of not working on 04th September 2020 and they picked up the product on 5th September 2020. Since September, the status shows replaced product dispatching in 5 days. Its almost been 3 Months. I haven't got any updates since then. They are not replying to mails or calls as well. Please send my replaced product or refund full payment.
              support ticket number: 1496551

              My Contact No.s: [protected], [protected]
              boAt customer support has been notified about the posted complaint.
              Nov 29, 2020
              Updated by ravi141183               Respected Sir / Madam,

              Our Problem solved and new device received from boat. Your services are very appreciated and Thank you for your valuable services.
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                B
                bhavishya_ jain
                Nov 3, 2020
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                Resolved

                Hello, i registered complaint for replacment on 9 oct 2020, but didn't received product till now, they r just not receiving call too, please help me out
                Dec 27, 2022
                Complaint marked as Resolved 
                It was great process very fast, in a week whole process got completed
                boAt customer support has been notified about the posted complaint.
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                  S
                  Subbu S Kumar
                  Nov 3, 2020
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                  Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon Mumbai Mumbai City District Maharashtra India - 400063

                  Complaint number 1586786.
                  I have received a basic model earphone as replacement for my boatstone 1400 green speaker.I have sent many mail regarding this matter to them.but no reply as far.very bad customer service.
                  I want my speaker back from their main service centre Maharashtra.
                  boAt customer support has been notified about the posted complaint.
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                    A
                    atharva11
                    Nov 3, 2020
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                    I had placed a complaint for replacement of boAt 235v2 headset because the mic was not working the company has not responded since 22nd October, now i feel the update panel that they provide and the customer care no is FAKE its useless i have all the details attached in this the attachments no body receives call and updates me on my product status
                    boAt customer support has been notified about the posted complaint.
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                      H
                      Hima7669
                      Nov 3, 2020
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                      Address: House no - 8,Ward no - 7,Moh - Gujjarwada,Town - Landhaura,City - Roorkee

                      Replacement Product Issued Ticket status updated on 24th october after that didnt get any update. I am mailed didnt get any response. Customer care didnt picked my phone call.

                      I had registered complaint on 12th October with a ticket number 1640463. The product was collected from me on 14th October and the service center received on 19th of october, when i check in boat website with my ticket. I saw that on 24th they issued replacement for my product but till now there is no change in replacement
                      Till now i didn't receive my product,
                      I called service center 100 times no one answers my call, no one replied my mails.
                      boAt customer support has been notified about the posted complaint.
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                        G
                        Gikku1995
                        Nov 3, 2020
                        Resolved
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                        Resolved

                        Last update on 20 Oct, 2020...no response
                        Nov 3, 2020
                        Complaint marked as Resolved 
                        After making this complaint msg received regarding product dispatched through courier...with tracking id
                        boAt customer support has been notified about the posted complaint.
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                          _vishal11_
                          Nov 3, 2020
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                          My product was not working after 1 month, which I was purchased on amazon. So I have sent it for replacement on 20 Oct 2020. Then I have checked my ticket status it has been shown it will dispatched on 28 oct 2020. Till now I have not received my product. I need a solution here.
                          boAt customer support has been notified about the posted complaint.
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                            5
                            5zigen sahil
                            Nov 3, 2020
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                            Address: #9 DREAM CASTLE , NEAR GAYATRI PARTY PLOT , GOTRI

                            Left headset of my airdopes 281 is not working. Once switched off, the left one doesn't turn on and doesn't even show light. The back touch to turn on or pause song is not working
                            boAt customer support has been notified about the posted complaint.
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                              S
                              Sandeep Gantasala
                              Nov 2, 2020
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                              My item does not got delivered and it's 5 days delay .
                              Very poor service from xpressbees I'm trying to make contact with xpressbees delivery agent but he is not picking up the phone it's very ridiculous.
                              boAt customer support has been notified about the posted complaint.
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                                M
                                Manjunath Vasam
                                Nov 2, 2020
                                Resolved
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                                Resolved

                                Address: Mumbai.

                                I first registered the complaint on 13th oct 2020. And the replacement product was issued on 20th oct 2020 (as shown on their website). But till no sign of any replacement, it has been more than 10 days and status of the ticket is still stuck at the same point. I write emails they send me back the same auto generated mail again and again. I called to the number provided but no reply. Please look into this, I think boAt is a good company, please don't let anyone down like this. My ticket number is 1638756. I want an update as soon as possible. And please no auto generated ones. I am tired of seeing them please do this as soon as possible!!!
                                Nov 5, 2020
                                Complaint marked as Resolved 
                                Got the replaced product let's see for how long it works.
                                boAt customer support has been notified about the posted complaint.
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                                These are the updates still no response from them.
                                Reply
                                Update: The product has finally left the service center and is with Xpressbees now. They say it'll take another 9-12 days.
                                Reply
                                Resolved : Got the replaced product today.
                                Reply
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                                  S
                                  Suraj Gawali
                                  Nov 2, 2020
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                                  Hi, I registered complaint about my product on 10th October 2020, they pickup on 12th October 2020 from that date i haven't got any update on my product. I'm tried to calling their coustmer care num but they says that u got your product after 2/3 but they didn't give it, same thing happened with me 3times on my interaction with their customer care officer.25 days are gone and they aren't taking any action on my replacement product, so please do something sir and do something to give my replaced product back.
                                  boAt customer support has been notified about the posted complaint.
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                                    P
                                    Priyansh2001
                                    Nov 2, 2020
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                                    I have filed a complaint or raised ticket on 21/10/2020 regarding problem of working in my boat earphones which are in warranty and that was picked up by delivery boy on 22/10/2020 and arrived at boat service center on 29/10/2020 but there is no updates still regarding this.
                                    Kindly inform me how much time required to return my earphones
                                    boAt customer support has been notified about the posted complaint.
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                                      P
                                      Priyanka Nandanwar
                                      Nov 2, 2020
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                                      Address: Head office New Delhi

                                      In 14th October 2020 i ordered boat wired earphones Basshead100 through the boat site but After done my payment through bhim UPI i didn't get my order ID or any other details I'll try to contact your company customer agent they said my payment was stuck in getway 18 day's has been been done but still I didn't get any response from the company or my refund nor my order confirmation
                                      boAt customer support has been notified about the posted complaint.
                                      Nov 02, 2020
                                      Updated by Priyanka Nandanwar                                       My payment refund related complaint still not resolved how could you it mark as resolved this is totally froude with me
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                                        R
                                        Rajhclko
                                        Nov 2, 2020
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                                        Address: lucknow

                                        I returned my boat data cable v3 it stopped working. i am registered my complaint on 5 oct The faulty product was picked up by a delivery agent. It reached the service centre after 10 days. The replaced product was issued by the company and it said the replaced product will be dispatched in 2 business days but it has been 15 days and I got no update. I need my headphones urgently. I did not expect such poor service from Boat. my ticket no is 1616628
                                        boAt customer support has been notified about the posted complaint.
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